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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Bibliotheksdienst. 35(2001) H.2, S.217-218
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Bibliotheksdienst. 34(2000) H.1, S.102-112
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Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994)
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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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Layne, S.S.: Artists, art historians, and visual art information (1994)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996)
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- Bibliotheksdienst. 30(1996) H.8/9, S.1452-1459
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Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002)
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MIKUM: ein Versuch mit Klein- und Mittelunternehmen (1993)
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Malan, C.: Personal strategies in reference work (1992)
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Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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- Date
- 21. 3.2008 13:22:03
- Source
- Laserdisk professional. 3(1990) no.1, S.14-17
-
Rader, H.B.: Library orientation and instruction - 1993 (1994)
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- Source
- Reference services review. 22(1994) no.4, S.81-
-
Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
