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Daves, L.; Longchamp, L.: Courtiers et consultants en information (1994)
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Lamb, R.; King, J.L.; Kling, R.: Informational environments : organizational contexts of online information use (2003)
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Tedd, L.A.; Yeates, R.: ¬A personalized current awareness service for library and information services staff : an overview of the NewsAgent for Libraries project (1998)
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Atkinson, R.: ¬A rationale for the redesign of scholarly information exchange (2000)
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Marcella, R.; Baxter, G.: ¬The citizenship information needs of the UK public : the quest for representativeness in methodological approach (1999)
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Schmolling, R.: Neue Kommunikationsformen mit den Bibliotheksbenutzern 2.0 der Universität : Integration von Bibliotheksinformationen und Schulungsangeboten in das Kursmanagementsystem Studip (2007)
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Jaskolla, L.; Rugel, M.: Smart questions : steps towards an ontology of questions and answers (2014)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Horn, R.: Why they don't ask questions (1974)
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