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  • × theme_ss:"Informationsdienstleistungen"
  1. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.06
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    Date
    22. 1.2000 19:29:08
  2. Cole, C.; Behesthi, J.; Large, A.; Lamoureux, I.; Abuhimed, D.; AlGhamdi, M.: Seeking information for a middle school history project : the concept of implicit knowledge in the students' transition from Kuhlthau's Stage 3 to Stage 4 (2013) 0.05
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    Date
    22. 3.2013 19:41:17
  3. Öffentliche Infothek : Materialien für eine zeitgemäße Bibliotheksarbeit. Vorträge eines Fortbildungsseminars des Deutschen Bibliotheksinstituts und Leitfaden zur Einrichtung von Infotheken in Öffentlichen Bibliotheken (1992) 0.05
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    Content
    SPRIBILLE, I.: Community information services; THUN, H.-P.: Informationen für Handel und Industrie; THORN, G.: Bewertung von Auskunftsmitteln; RUPPERT, E.: Planungshilfen für den Informationsbestand; CORDES, H.: Standardwerke; BRENDEL, R.: Der Erfurter Infoladen: eine Fundgrube für Bürger; DIETL, M., J. AUER: Was ist eine Infothek?; DIETL, M., J. AUER: Warum ein Leitfaden?; SPRIBILLE, I.: Zur Handhabung des Leitfadens; DIETL, M., J. AUER: Wie fing alles an?; HEMMERT, U.: Was gehört dazu?; RAMP, H., M. WAIBLINGER: Womit fängt man an?; ROLKE, C., I. MAY: Woher kommen die Broschüren?; GAIDOSCH, A.: Wie kann sie aussehen?; HOLUB, S.: Wie geht es weiter?; GIEBELER, S.: Wie wird's bekannt?; LINDENMAYER, R. u.a.: Wie amcht man's anderswo?; SPRIBILLE, I.: Wie soll es weitergehen?
  4. Bürger, T.: Informationszentrum? Forschungsbibliothek? Dienstleister? : Zum Strukturwandel wissenschaftlicher Bibliotheken (2006) 0.04
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    Date
    4. 3.2006 16:29:22
    Source
    "Geld ist rund und rollt weg, aber Bildung bleibt": 94. Deutscher Bibliothekartag in Düsseldorf 2006. Hrsg.: D. Lülfing u. I. Siebert
  5. Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997) 0.04
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    Date
    22. 2.1997 19:40:31
    Footnote
    Rez. in: nfd 49(1998) H.4, S. 203-204 (I. Gabel-Becker)
  6. Malan, C.: Personal strategies in reference work (1992) 0.04
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    Source
    Cape librarian. 36(1992) no.10, S.22-23
  7. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.04
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  8. Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998) 0.04
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    Source
    Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
  9. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.04
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    Abstract
    This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
    Date
    22. 3.2002 8:51:28
  10. Salvesen, G.: Is the library able to find the answer? (2005) 0.04
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    Abstract
    To answer this question I need a theoretical discussion of the aspects that have implication on the quality of the reference service, and an empirical study of the service. By combining theories from the field of reference service, service, goods quality and service quality, I propose six factors related to the total quality of the reference service: The library, the servicescape, the librarian, the user and the answer. From these aspects I have in this paper chosen to focus on the librarian's ability to communicate with the user. The empirical study consists of an analysis of 20 dialogs conversations between user and librarian. The analysis has its theoretical and conceptual roots in Conversation Analysis or CA.
    Date
    22. 7.2009 10:54:45
  11. Moore, A.: As I sit studying : WWW-based reference services (1998) 0.04
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    Date
    17. 7.1998 22:10:42
  12. Moderne Informationsdienstleistungen : Trends und Aspekte, Entwicklungen und Probleme in Bibliotheken, Informationszentren und Dokumentationseinrichtungen der Bundesrepublik Deutschland. Referate eines Seminars für Bibliothekare und Informationsfachleute aus osteuropäischen Ländern in Hohenroda (Hessen), 24.-26.9.1989 (1990) 0.03
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    Content
    NEUBAUER, W.: Die Implementierung von EDV-Systemen an Bibliotheken; SCHNELLING, H.: Integrierte Bibliothekssysteme: Zentralisierung, Dezentralisierung; LEHMANN, K.-D.: Ein Netzkonzept für Bibliotheken; LANKENAU, I.: Informations- und Literaturvermittlung: Fachinformationszentren und Dokumentationseinrichtungen; SCHWUCHOW, W.: Wirtschaftlichkeit von Informationsdienstleistungen; LUX, C.: Sind moderne Informationsdienstleistungen in Bibliotheken noch zu bezahlen?; STROETMANN, K.A.: Fachinformation als gesellschaftlich produziertes Wissen: soziopolitische und ökonomische Aspekte und Perspektiven
  13. Revelli, C.: ¬Le informazioni in biblioteca (1997) 0.03
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  14. Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998) 0.03
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    Source
    Online. 22(1998) no.4, S.22-28
  15. Daniel, F.; Maier, C.; Mayr, P.; Wirtz, H.-C.: ¬Die Kunden dort bedienen, wo sie sind : DigiAuskunft besteht Bewährungsprobe / Seit Anfang 2006 in Betrieb (2006) 0.03
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    Date
    8. 7.2006 21:06:22
  16. Tenopir, C.: Reference services from RLG (1995) 0.03
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    Date
    25.11.1995 19:22:01
  17. Tenopir, C.: Integrating electronic reference (1995) 0.03
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    Date
    25.11.1995 19:22:01
  18. Aghemo, A.: Anche l'arte ha sue regole : e possibile anche per il bibliotecario del servizio d'informazione fondare la sua attivita su un 'codice' certo? (1993) 0.03
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    Date
    6. 4.1996 13:22:31
    Language
    i
  19. Aghemo, A.: Come valutare il servizio di informazione (1993) 0.03
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    Date
    6. 4.1996 13:22:31
    Language
    i
  20. Aghemo, A.: Etica professionale e servizio di informazione (1993) 0.03
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    Date
    6. 4.1996 13:22:31
    Language
    i

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