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  • × author_ss:"Borgman, C.L."
  1. Borgman, C.L.: What are Digital Libraries? : competing visions (1999) 0.00
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  2. Borgman, C.L.: ¬The invisible library : paradox of the global information infrastructure (2003) 0.00
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    Abstract
    Libraries are an essential component of a nation's information infrastructure, yet often they are invisible to their users and other stakeholders. In the context of this special issue, the paper presents four challenges faced by libraries and proposes research designs to address each of them. The four challenges involve: 1. invisible infrastructure, 2. content and collections, 3. preservation and access, and 4. institutional boundaries. I propose a mixture of research methods that includes surveys, case studies, documentary analyses, and policy analyses. Only with a better understanding of these challenges can libraries find their best fit in the information infrastructure of our networked world.
    Type
    a
  3. Rosenberg, J.B.; Borgman, C.L.: Extending the Dewey Decimal Classification via keyword clustering : the Science Library Catalog project (1992) 0.00
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    Abstract
    The Science Library Catalog is a direct manipulation browsing oriented online catalogue intended for use by children. The catalogue provides an innovative interface tailored to the cognitive development of children, yet can be implemented by loading MARC records from extant library collections. Reprots on the implementation of keyword clustering algorithms used to extend the DDC class number assignments on a database of over 8.200 bibliographic records
    Type
    a
  4. Sullivan, M.V.; Borgman, C.L.; Wippern, D.: End-users, mediated searches, and front-end assistance programs on dialig : a comparison of learning, performance, and satisfaction (1990) 0.00
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    Abstract
    We trained 40 doctoral students to search INSPEC or ERIC on DIALOG using either the SCI-MATE menu or native commands. Each student then performed a free search on his or her chosen research topic. In comparison with 20 control subjects - doctoral students for whom a free search was performed by a skilled librarian - the experimental subjects were no less satisfied with their retrievals, which were smaller but higher in precision than the retrievals produced by the intermediaries. End-users retrieved as many relevant references as the intermediaries. Use of the menu interface did not affect quality of retrieval or user satisfaction, although subjects instructed to use native commands required less training time, and interacted more with the databases than subjects trained on the SCI-MATE menu.
    Type
    a
  5. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Do the stars align? : Stakeholders and strategies in libraries' curation of an astronomy dataset (2021) 0.00
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    Abstract
    When developing university-based research data curation services, libraries face critical decisions around organization and sustainability that can affect dataset producers' satisfaction with these services. We present a study, involving interviews (n = 43) and ethnographic observation, of how two libraries partnered with the Sloan Digital Sky Survey (SDSS) to curate a significant astronomy dataset. Each library took different decisions: one library assigned activities to a unit specializing in digital curation, while the other distributed activities across its existing units. Neither approach proved a silver bullet. While library staff members felt the outcomes largely met their expectations, SDSS leaders expressed mixed opinions. We identify three factors that contributed to these differences in perspective: differing strategic motivations for undertaking this Data Transfer Process, SDSS leaders' misperceptions about libraries, and organizational mismatches. These factors contributed to four differences in perspective between SDSS leaders and library staff: provenance as technical information or as information about social context, dataset as a live research object or as a static object to be preserved, systems and services tailored to the dataset or easily adaptable to other datasets, and obstacles as setbacks or as opportunities. Only those differences that emerged when SDSS collaboration members and library staff communicated frequently were resolved.
    Type
    a
  6. Borgman, C.L.: Automation is the answer, but what is the question? : Progress and prospects for Central and Eastern European libraries (1996) 0.00
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    Abstract
    In the former Yugoslavia and Soviet Bloc countries of Central and Eastern Europe most information technology was unavailable, unaffordable or discouraged for forty years. These countries realise that they must improve their internal infrastructures if they are to become integral parts of the global information infrastructure. We report the results of a mail survey conducted in late 1994 and early 1995 of 70 research libraries in Croatia, Czech Republic, Hungary, Poland, Slovakia and Slovenia, building on the findings from interviews conducted with 300 persons in the region in 1993-1994. Results show that these libraries are acquiring automated processing systems, CD-ROM databases, and connections to computer networks at a rapid rate and that automation activity has increased substantially since 1989
    Type
    a
  7. Borgman, C.L.; Furner, J.: Scholarly communication and bibliometrics (2002) 0.00
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    Abstract
    Why devote an ARIST chapter to scholarly communication and bibliometrics, and why now? Bibliometrics already is a frequently covered ARIST topic, with chapters such as that by White and McCain (1989) on bibliometrics generally, White and McCain (1997) on visualization of literatures, Wilson and Hood (2001) on informetric laws, and Tabah (2001) on literature dynamics. Similarly, scholarly communication has been addressed in other ARIST chapters such as Bishop and Star (1996) on social informatics and digital libraries, Schamber (1994) on relevance and information behavior, and many earlier chapters on information needs and uses. More than a decade ago, the first author addressed the intersection of scholarly communication and bibliometrics with a journal special issue and an edited book (Borgman, 1990; Borgman & Paisley, 1989), and she recently examined interim developments (Borgman, 2000a, 2000c). This review covers the decade (1990-2000) since the comprehensive 1990 volume, citing earlier works only when necessary to explain the foundation for recent developments.
    Type
    a
  8. Borgman, C.L.: Why are online catalogs still hard to use? (1996) 0.00
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    Abstract
    We return to arguments made 10 years ago that online catalogs are difficult to use because their design does not incorporate sufficient understanding of searching behavior. The earlier article examined studies of information retrieval system searching for their implications for online catalog design; this article examines the implications of card catalog design for online catalogs. With this analysis, we hope to contribute to a better understanding of user behavior and to lay to rest the card catalog design model for online catalogs. We discuss the problems with query matching systems, which were designed for skilled search intermediaries rather than end-users, and the knowledge and skills they require in the information-seeking process, illustrated with examples of searching card and online catalogs. Searching requires conceptual knowledge of the information retrieval process - translating an information need into a searchable query; semantic knowledge of how to implement a query in a given system - the how and when to use system features; and technical skills in executing the query - basic computing skills and the syntax of entering queries as specific search statements. In the short term, we can help make online catalogs easier to use through improved training and documentation that is based on information-seeking bahavior, with the caveat that good training is not a substitute for good system design. Our long term goal should be to design intuitive systems that require a minimum of instruction. Given the complexity of the information retrieval problem and the limited capabilities of today's systems, we are far from achieving that goal. If libraries are to provide primary information services for the networked world, they need to put research results on the information-seeking process into practice in designing the next generation of online public access information retrieval systems
    Type
    a
  9. Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986) 0.00
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    Abstract
    Research in user behavior on online catalogs is in its early stages, but preliminary findings suggest that users encounter many of the same problems identified in behavioral studies of other types of bibliographic retrieval systems. Much can be learned from comparing the results of user behavior studies on these two types of systems. Research on user problems with both the mechanical aspects and the conceptual aspects of system use is reviewed, with the conclusion that more similiratiy exists across types of systems in conceptual than in mechanical problems. Also discussed are potential sources of the problems, due either to individual characteristics or to system variables. A series of research questions is proposed and a number of potential interim solutions ae suggested for alleviating some of the problems encountered by users of information systems
    Type
    a
  10. Borgman, C.L.; Hirsh, S.G.; Walter, V.A.; Gallagher, A.L.: Childrens searching behavior on browsing and keyword online catalogs : the Science Library Catalog project (1995) 0.00
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    Abstract
    As we seek both to improve public school education in high technology areas and to link libraries and classrooms on the 'information superhighway', we need to understand more about children's information searching abilities. We present results of 4 experiments conducted on 4 versions of the Science Library Catalog (SLC), a Dewey Decimal based hierarchical browsing systems implemeted in HyperCard without a keyboard. The experiments were conducted over a 3-year period at 3 sites, with 4 databases, and with comparisons to 2 different keyword online catalogs. Subjects were ethnically and culturally diverse children aged 9 through 12; with 32 to 34 children participating in each experiment. Children were provided explicit instruction and reference materials for the keyword systems but not for the SLC. The number of search topics matched was comparable across all systems and all experiments; search times were comparable, thought hey varied among the 4 SLC versions and between the 2 keyword OPACs. The SLC overall was robust to differences in age, sex and computer experience. One of the keyword OPACs was subject to minor effects of age and computer experience; the other was not. We found relationships between search topic and system structure, such that the most difficult topics on the SLC were those hard to locate in the hierarchy, and those most difficult on the keyword OPACs were hard to spell or required children to generate their own search terms. The SLC approach overcomes problems with several searching features that are difficult for children in typical keyword OPAC systems; typing skills, spelling, vocabulary, and Boolean logic. Results have general implications for the desing of information retrieval systems for children
    Type
    a
  11. Borgman, C.L.; Wofford, M.F.; Golshan, M.S.; Darch, P.T.: Collaborative qualitative research at scale : reflections on 20 years of acquiring global data and making data global (2021) 0.00
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    Abstract
    A 5-year project to study scientific data uses in geography, starting in 1999, evolved into 20 years of research on data practices in sensor networks, environmental sciences, biology, seismology, undersea science, biomedicine, astronomy, and other fields. By emulating the "team science" approaches of the scientists studied, the UCLA Center for Knowledge Infrastructures accumulated a comprehensive collection of qualitative data about how scientists generate, manage, use, and reuse data across domains. Building upon Paul N. Edwards's model of "making global data"-collecting signals via consistent methods, technologies, and policies-to "make data global"-comparing and integrating those data, the research team has managed and exploited these data as a collaborative resource. This article reflects on the social, technical, organizational, economic, and policy challenges the team has encountered in creating new knowledge from data old and new. We reflect on continuity over generations of students and staff, transitions between grants, transfer of legacy data between software tools, research methods, and the role of professional data managers in the social sciences.
    Type
    a
  12. Borgman, C.L.: Information retrieval from CD-ROM : status quo or a revolution in end-user access? (1987) 0.00
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  13. Borgman, C.L.: All users of information retrieval systems are not created equal : an exploration into individual differences (1989) 0.00
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    Abstract
    User performance on information retrieval systems is highly variable. After briefly reviewing the characterisitcs on which IR performance varies, reports on a specific study that sought to idetify both technical aptitudes and personality characteristics that were related to academic orientation variables previously found to predict IR performance. Academic orientation was related to technical aptitudes as measured by standardised achievement tests and coursework; and that academic orientation was related to some personaliyt characteristics, as measured by standardised tests. Since individual differences in information retrieval are assumed not to be random, argues that individual characteristics should be described so they can be accomodated through design and training
    Type
    a
  14. Borgman, C.L.; Chignell, M.H.; Valdez, F.: Designing an information retrieval interface based on children's categorization of knowledge : a pilot study (1989) 0.00
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    Abstract
    The study assessed the ability of children to categorise concepts that will be used to organise an information retrieval interface. The work was done of Project SEED (Science for Early Educational Development), a project to develop hands-on science programmes for elementary schools. Aims to tailor an interface to the particular skills of children in organising science knowledge. The results are promising for the design of IR interfaces based on children's abilities to manipulate information.
  15. Borgman, C.L.: Multi-media, multi-cultural, and multi-lingual digital libraries : or how do we exchange data In 400 languages? (1997) 0.00
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    Abstract
    The Internet would not be very useful if communication were limited to textual exchanges between speakers of English located in the United States. Rather, its value lies in its ability to enable people from multiple nations, speaking multiple languages, to employ multiple media in interacting with each other. While computer networks broke through national boundaries long ago, they remain much more effective for textual communication than for exchanges of sound, images, or mixed media -- and more effective for communication in English than for exchanges in most other languages, much less interactions involving multiple languages. Supporting searching and display in multiple languages is an increasingly important issue for all digital libraries accessible on the Internet. Even if a digital library contains materials in only one language, the content needs to be searchable and displayable on computers in countries speaking other languages. We need to exchange data between digital libraries, whether in a single language or in multiple languages. Data exchanges may be large batch updates or interactive hyperlinks. In any of these cases, character sets must be represented in a consistent manner if exchanges are to succeed. Issues of interoperability, portability, and data exchange related to multi-lingual character sets have received surprisingly little attention in the digital library community or in discussions of standards for information infrastructure, except in Europe. The landmark collection of papers on Standards Policy for Information Infrastructure, for example, contains no discussion of multi-lingual issues except for a passing reference to the Unicode standard. The goal of this short essay is to draw attention to the multi-lingual issues involved in designing digital libraries accessible on the Internet. Many of the multi-lingual design issues parallel those of multi-media digital libraries, a topic more familiar to most readers of D-Lib Magazine. This essay draws examples from multi-media DLs to illustrate some of the urgent design challenges in creating a globally distributed network serving people who speak many languages other than English. First we introduce some general issues of medium, culture, and language, then discuss the design challenges in the transition from local to global systems, lastly addressing technical matters. The technical issues involve the choice of character sets to represent languages, similar to the choices made in representing images or sound. However, the scale of the language problem is far greater. Standards for multi-media representation are being adopted fairly rapidly, in parallel with the availability of multi-media content in electronic form. By contrast, we have hundreds (and sometimes thousands) of years worth of textual materials in hundreds of languages, created long before data encoding standards existed. Textual content from past and present is being encoded in language and application-specific representations that are difficult to exchange without losing data -- if they exchange at all. We illustrate the multi-language DL challenge with examples drawn from the research library community, which typically handles collections of materials in 400 or so languages. These are problems faced not only by developers of digital libraries, but by those who develop and manage any communication technology that crosses national or linguistic boundaries.
    Type
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  16. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Library cultures of data curation : adventures in astronomy (2020) 0.00
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    Abstract
    University libraries are partnering with disciplinary data producers to provide long-term digital curation of research data sets. Managing data set producer expectations and guiding future development of library services requires understanding the decisions libraries make about curatorial activities, why they make these decisions, and the effects on future data reuse. We present a study, comprising interviews (n = 43) and ethnographic observation, of two university libraries who partnered with the Sloan Digital Sky Survey (SDSS) collaboration to curate a significant astronomy data set. The two libraries made different choices of the materials to curate and associated services, which resulted in different reuse possibilities. Each of the libraries offered partial solutions to the SDSS leaders' objectives. The libraries' approaches to curation diverged due to contextual factors, notably the extant infrastructure at their disposal (including technical infrastructure, staff expertise, values and internal culture, and organizational structure). The Data Transfer Process case offers lessons in understanding how libraries choose curation paths and how these choices influence possibilities for data reuse. Outcomes may not match data producers' initial expectations but may create opportunities for reusing data in unexpected and beneficial ways.
    Type
    a
  17. Sullivan, M.V.; Borgman, C.L.: Bibliographic searching by end-users and intermediaries : front-end software vs native DIALOG commands (1988) 0.00
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    Abstract
    40 doctoral student were trained to search INSPEC or ERIC on DIALOG using either the Sci-Mate Menu or native commands. In comparison with 20 control subjects for whom a free search was performed by an intermediary, the experiment subjects were no less satisfied with their retrievals, which were fewer in number but higher in precision than the retrievals produced by the intermediaries. Use of the menu interface did not affect quality of retrieval or user satisfaction, although subjects instructed to use native commands required less training time and interacted more with the data bases than did subjects trained on the Sci-Mate Menu. INSPEC subjects placed a higher monetary value on their searches than did ERIC subjects, indicated that they would make more frequent use of ddata bases in the future, and interacted more with the data base.
  18. Hirsh, S.G.; Borgman, C.L.: Comparing children's use of browsing and keyword searching on the Science Library catalog (1995) 0.00
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    Abstract
    Reports on a continuing project to study children's search behaviour on an automated library catalogue designed for children, called the Science Library Catalog. This experiment exployed an advanced version of the system which combines the browsing features of earlier versions with keyword capabilities that do not require correct spelling, searching alphabetical lists, or using Boolean logic. 5th grade children are able to use browsing and keyword searchs trategies successfully, relying on browsing to familiarize themselves with the system and graduating to keyword methods after they are comfortable with the system. Children's level of science domian knowledge was found to influence both their success in finding books and their search behaviour, with children with high domain knowledge finding books more successfully and utilizing more keyword and mixed search methgods. Results contribute to understanding of the factors affecting children's search behaviour
    Type
    a
  19. Borgman, C.L.: Big data, little data, no data : scholarship in the networked world (2015) 0.00
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    Abstract
    "Big Data" is on the covers of Science, Nature, the Economist, and Wired magazines, on the front pages of the Wall Street Journal and the New York Times. But despite the media hyperbole, as Christine Borgman points out in this examination of data and scholarly research, having the right data is usually better than having more data; little data can be just as valuable as big data. In many cases, there are no data -- because relevant data don't exist, cannot be found, or are not available. Moreover, data sharing is difficult, incentives to do so are minimal, and data practices vary widely across disciplines. Borgman, an often-cited authority on scholarly communication, argues that data have no value or meaning in isolation; they exist within a knowledge infrastructure -- an ecology of people, practices, technologies, institutions, material objects, and relationships. After laying out the premises of her investigation -- six "provocations" meant to inspire discussion about the uses of data in scholarship -- Borgman offers case studies of data practices in the sciences, the social sciences, and the humanities, and then considers the implications of her findings for scholarly practice and research policy. To manage and exploit data over the long term, Borgman argues, requires massive investment in knowledge infrastructures; at stake is the future of scholarship.