Search (27 results, page 1 of 2)

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Date

22. 2.1999 17:50:37

Source

Online and CD-ROM review. 22(1998) no.4, S.277-279

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Abstract

Presents a state of the art review of current awareness services in 1997 noting: the components of typical current awareness services; the range and types of databases that may be scanned during searches; and the role of feedback and document delivery mechanisms. Includes a checklist of criteria which may be used to evaluate current awreness services, including: database coverage; timeliness and currency; cost; and mechansims for creating and maintaining user SDI profiles. Discusses the main types of current awareness services: contents page services; abstracting and indexing services; and integrated online products (such as Engineering Index's Engineering Village), including SDI. Considers the concept of currency and remarks on the tendency for current awareness services to be products of a producer led rather than a user led culture

Date

9. 2.1997 18:44:22
22. 2.1999 17:48:45

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Abstract

Explores some of the issues associated with the implementation of total quality management (TQM) in the service environment as they might apply to information services. In implementing TQM it is necessary to establish some basic definitions. SERVQUAL is an instrument which has been widely tested as a means of measuring service quality. Reviews briefly the literature concerned with measuring service quality as a forum in which to explore the concept of service quality

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Abstract

This article revisits the debate concerning controlled and natural indexing languages, as used in searching the databases of the online hosts, in-house information retrieval systems, online public access catalogues and databases stored on CD-ROM. The debate was first formulated in the early days of information retrieval more than a century ago but, despite significant advance in technology, remains unresolved. The article divides the history of the debate into four eras. Era one was characterised by the introduction of controlled vocabulary. Era two focused on comparisons between different indexing languages in order to assess which was best. Era three saw a number of case studies of limited generalisability and a general recognition that the best search performance can be achieved by the parallel use of the two types of indexing languages. The emphasis in Era four has been on the development of end-user-based systems, including online public access catalogues and databases on CD-ROM. Recent developments in the use of expert systems techniques to support the representation of meaning may lead to systems which offer significant support to the user in end-user searching. In the meantime, however, information retrieval in practice involves a mixture of natural and controlled indexing languages used to search a wide variety of different kinds of databases

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Abstract

Library managers are often concerned to assess the most cost effective means of access to bibliographic data. Considers comparative prices for bibliographic data on CD-ROM and in print form. In many instances, CD-ROM offers added value and easier access to data, but the relative cost is important. Library managers need not only to compare prices but to consider cost effectiveness. Differences between the nature of bibliographic data on CD-ROM and in a printed bibliography or in abstracting and indexing service, and the relative complexities of pricing structures for bibliographic data in both CD-ROM and printed form, where both hinder comparisons. Varying policies on network pricing are an added complication when assessing CD-ROM service. Concludes that some standardization of aspects of the licensing arrangements would be welcome

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Abstract

In order to achieve an appropriate level of revenue, CD-ROM database publishers need to attempt to control access to their databases when they are used in a networked environement. This has led to the creation of complex pricing strategies for the networked use of CD-ROM databases. Identifies some of the key issues for pricing of CD-ROM databases and then focuses on the issue of network pricing, using as case studies the network pricing strategies for BIOSIS, SilverPlatter, Dialog OnDisc and Reedbase. Concludes that a stable pricing startegy for networking CD-ROM databases has yet to be achieved but that greater consistency between vendors must be in the best interests of all parties in the information marketplace

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Abstract

Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.

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Footnote

Rez. in: Program 34(2000) no.3, S.335-336 (M. Sweet)

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Abstract

Purpose - This article aims to define and explore the nature of wisdom, managerial wisdom, organisational wisdom and wisdom management. Design/methodology/approach - The paper draws on some of the diverse writings on wisdom, and explores the relevance of wisdom in the context of knowledge management. Findings - Wisdom has received little attention in the information management and systems, knowledge management and management literature. This is surprising since in this knowledge-based economy the link between data, information and knowledge is seen as pivotal by practitioners, consultants and academics. Originality/value - The article explores the nature of organisational wisdom and identifies a number of areas for further theory-making and empirical investigation.

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Abstract

Geographical Information Systems (GIS) are increasingly being used to provide quick and effective access to spatially related data, and their application in planning, marketing and the development of business strategy in all sectors is becoming increasingly important. Defines GIS, discusses their components and uses, and describes a typical case study of the application of a GIS in the location of a new retail store. Explores the functions and applications of GIS

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Abstract

Explores the relationship between costs and pricing strategies in the publishing of print andelectronic documents, with a view to identifying the cost factors that may influence the viability of electronic documents, in the context of reference and bibliographic databases. Presents an overview of the different approaches that publishers can take to the management of the relationship between pricing, costs and value. Discusses 3 categories of costs associated with the production of electronic and print products: database costs; distribution media costs: and overhead costs. In assessing the viability of electronic publishing it is important to recognize that it is not sufficient to seek to identify whether print or electronic documents are the cheaper to produce, but to consider all costs and to view the elctronic product in its context as part of a publishing portfolio

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Abstract

The study sets out to explore the factors that influence the evaluation of information and the judgments made in the process of finding useful information in web search contexts. Based on a diary study of 2 assigned tasks to search on Google and Google Scholar, factor analysis identified the core constructs of content, relevance, scope, and style, as well as informational and system "ease of use" as influencing the judgment that useful information had been found. Differences were found in the participants' evaluation of information across the search tasks on Google and on Google Scholar when identified by the factors related to both content and ease of use. The findings from this study suggest how searchers might critically evaluate information, and the study identifies a relation between the user's involvement in the information interaction and the influences of the perceived system ease of use and information design.

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Abstract

Purpose - The purpose of this paper is to highlight limits to the dominant model of social inclusion under which UK public libraries operate, to analyse how and to what extent processes of socio-cultural exclusion emerge in the subject representation and discoverability of "non-dominant" resources in public library OPACs, and to consider folksonomy as a solution to any issues raised. Design/methodology/approach - The paper first develops a critique of the dominant model of "inclusion" within UK public libraries, drawing on feminist and critical theories of identity. It then considers how this critique overlaps with and offers fresh insights into major debates within subject indexing, and develops a theoretical rationale for considering the potential of folksonomy to intervene in more inclusive subject-indexing design. A user-based critical interpretive methodology which understands OPACs as texts open to multiple interpretations is developed, and a comparative reading of standard OPACs and LibraryThing folksonomy is undertaken to evaluate the discoverability and subject representation of LGBTQ and ethnic minority resources. Findings - LibraryThing folksonomy offers benefits over LCSH subject indexing in the discoverability and representation of LGBTQ resources. However, the folksonomy is dominated by US taggers, and this impacts on the tagging of ethnic minority resources. Folksonomy, like traditional indexing, is found to contain its own biases in worldview and subject representation. Originality/value - The importance of subject indexing in developing inclusive library services is highlighted and a new method for evaluating OPACs is developed.

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Abstract

While there is significant progress with policy and a lively debate regarding the potential impact of open access publishing, few studies have examined academics' behavior and attitudes to open access publishing (OAP) in scholarly journals. This article seeks to address this gap through an international and interdisciplinary survey of academics. Issues covered include: use of and intentions regarding OAP, and perceptions regarding advantages and disadvantages of OAP, journal article publication services, peer review, and reuse. Despite reporting engagement in OAP, academics were unsure about their future intentions regarding OAP. Broadly, academics identified the potential for wider circulation as the key advantage of OAP, and were more positive about its benefits than they were negative about its disadvantages. As regards services, rigorous peer review, followed by rapid publication were most valued. Academics reported strong views on reuse of their work; they were relatively happy with noncommercial reuse, but not in favor of commercial reuse, adaptations, and inclusion in anthologies. Comparing science, technology, and medicine with arts, humanities, and social sciences showed a significant difference in attitude on a number of questions, but, in general, the effect size was small, suggesting that attitudes are relatively consistent across the academic community.

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Abstract

Analyses some of the components of graphical user interfaces (GUI), applied to CD-ROM databases (windows, dialogue boxes, menus, commands, buttons, check boxes and icons) and remarks on the degree to which these are based on Windows software. Notes the constraints to GUIs that still remain even after databases have appeared in the marketplace: particularly mouse based problems. Discusses ways of evaluating GUIs and their specific components and reports a study of databases in which these types of interfaces are used. Notes the significant variability between products in the way that they apply GUIs and discusses whether database users would benefit from a certain degree of standardization in the basic interface structure using GUIs, or whether users would prefer greater control over the design of the local user interface. Concludes that the introduction of Windows based CD-ROM databases with graphical user interfaces will increasingly revolutionize the design of such databases. Makes 3 recommendations that would aim to enhance the user friendliness of CD-ROM interfaces: research to develop criteria for evaluating interfaces in the GUI environment; standardization of interface design between some products, particular for novice users; and facilities to allow experienced users to develop and tailor their own interface design

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Abstract

This two-part article establishes a model of the mediating factors that influence student information behavior concerning electronic or digital information sources that support their learning. The first part reviews the literature that underpinned the development of the research methodology for the Joint Information Systems Committee (JISC) User Behavior Monitoring and Evaluation Framework, as well as the literature that has subsequently helped to develop the model over the 5 years the Framework operated in the United Kingdom, in five cycles of research that were adjusted to meet the emerging needs of the JISC at the time. The literature review attempts to synthesize the two main perspectives in the research studies: (a) smallscale studies of student information behavior; and (b) the studies that focus on the quantitative usage of particular electronic information services in universities, often including implications for training and support. As the review indicates, there are gaps in the evidence concerning the browsing and selection strategies of undergraduate students and the interaction of some of the mediating influences on information behavior. The Framework developed a multimethod, qualitative and quantitative methodology for the continued monitoring of user behavior. This article discusses the methods used and the projectmanagement challenges involved, and concludes that at the outset, intended impacts need to be specified carefully, and that funding needs to be committed at that point for a longitudinal study. A research project on information behavior, intended to inform current policymaking on infrastructure provision, is inherently difficult as behavior changes lag behind provision.

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Abstract

Management information facilities transform the library management system into a much more effective management tool. Three levels of management can be identified - operational, tactical and strategic - and each of these has its own unique management information needs. Earlier work on the use of management information in libraries and the development of management information systems demonstrates that progress in these areas has been slow. Management information systems comprise three components: facilities for handling ad hoc enquiries; facilities for standard report report generation; and management information modules, or report generators that support the production of user-defined reports. A lsit of standard reports covering acquisitions, cataloguing, circulation control, serials and inter-library loans is provided. The functions of report generators are explored and the nature of enquiry facilities reviewed. Management information tools available in library management systems form a valuable aid in decision making. These should be further exploited and further developed

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Footnote

Rez. in: Managing information. 3(1996) no.6, S.47 (C. Smith)

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Abstract

Examines some of the key concepts concerned with customers and consumer buying behaviour. Explores the concept of customer for library and information services, and notes the roles of users, influencers and deciders. Many library and information services deal with 'internal' customers. In order to offer an effective service to customers, it is important to identify the benefits sought by different groups or segments, and to understand the consumer decision making process which is important in determining 'purchase' bahaviour and the use of the service