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Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- Date
- 26. 2.2008 19:22:51
- Footnote
- Rez. in: Assignation. 14(1997) no.2, S.24 (S. Vogel); Journal of librarianship and information science 30(1998) no.1, S.68 (J. Secker)
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Crawford, J.: Evaluation of library and information services (1996)
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- Footnote
- Rez. in: Managing information. 3(1996) no.10, S.45 (A. Dawson)
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Webb, S.P.: Creating an information service (1996)
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- Footnote
- Rez. in: Managing information. 3(1996) no.10, S.50 (J. Balcombe); Library review 46(1997) nos. 5/6. S.451-452 (B. Houston)
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Bunch, A.: ¬The basics of community information work (1993)
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- Abstract
- This introductory textbook covers all the basic requirements for setting up a community information service in both the public and the voluntary sector. Areas covered include: determining needs, type of service, furniture and equipment, staffing, collection and dissemination of information, publicity and public relations, and evaluation and monitoring
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Gurnsey, J.; White, M.: Information consultancy (1988)
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- Series
- Looking forward in librarianship
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Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000)
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- Abstract
- This work tackles one of the fundamental problems of information management - how to get the right information to the right person at the right time. It provides a practical framework to enable information services to gather information from users in order to aid information system design, and to monitor the effectiveness of an information service. This new edition has been fully revised and now has increased coverage of the Internet. The Web raises many problems when it comes to meeting information needs - authority and overload, for example - and these problems make an effective information needs analysis even more crucial. There is a new methodology section on Web log analysis and focus group interviews. Practical advice is given concerning interview technique and an interview schedule is included.
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Reference and information services : an introduction (1995)
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- Content
- Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
- Footnote
- Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
