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  • × theme_ss:"Information Resources Management"
  • × theme_ss:"Informationsdienstleistungen"
  1. Schulz, H.: Outsourcing : auch bei den Informationszentren der Industrie? (1994) 0.03 
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    Abstract
    Sei es, daß in einem stark expandierenden Unternehmen ein neues Informationszentrum gegründet werden soll, sei es, daß im Rahmen der Rezession große Informations- und Dokumentationsabteilungen drastisch in ihrem Personalbestand eingeschränkt werden, sei es, daß neue Entwicklungsbereiche und -märkte die Nutzung anderer Informationsquellen erforderlich machen, die nicht zu den Standardwerkzeugen der IuD-Abteilungen gehören - in all diesen Fällen stellt sich die frage: wo erhalte ich außerhalb des Unternehmens schnell die kompetente Ergänzung, die die reibungslose Arbeit des Informationszentrums garantiert oder gar die Palette der angebotenen Dienstleistungen erweitert?
    Source
    Cogito. 10(1994) H.6, S.21-22
  2. Grudowski, S.: Innerbetriebliches Informationsmarketing (2004) 0.02 
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    Abstract
    Die Marketingplanung innerbetrieblicher IuD-Abteilungen konkretisiert sich in folgenden vier Schritten: - Informationsproduktplanung, - Informationspreisplanung, - Informationsdistributionsplanung und - Kommunikationsplanung.
    Source
    Grundlagen der praktischen Information und Dokumentation. 5., völlig neu gefaßte Ausgabe. 2 Bde. Hrsg. von R. Kuhlen, Th. Seeger u. D. Strauch. Begründet von Klaus Laisiepen, Ernst Lutterbeck, Karl-Heinrich Meyer-Uhlenried. Bd.1: Handbuch zur Einführung in die Informationswissenschaft und -praxis
  3. Keidel, U.; Winkelmann, J.: Standort Deutschland : Information als Wettbewerbsvorteil? (1994) 0.02 
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    Abstract
    Immer mehr deutschen Unternehmen verlagen Fertigungsstätten in Niedriglohnländer Osteuropas oder Südostasiens. Die Wettbewerbsfähigkeit des Standorts Deutschland wird von Wirtschaft und Politik infragegestellt. Aber auch ausländische Investoren zögern, am Standort Deutschland zu investieren. Neben den bekannten Hemmnissen wie hohen Personalkosten und Personalnebenkosten sowie niedrigen Arbeitszeiten wird immer wieder auch der Faktor Information genannt, der Investitionen verhindert. In einer repräsentativen Umfrage bei potentiellen Investoren in 10 Industrieländern - u.a. USA, Japan, Frankreich und Großbritannien - gaben immerhin fast 40% der Befragten die mangelnde Transparenz als entscheidendes Hemmnis für Sachinvestitionen in Deutschland an. Andererseits 'verschlafen' deutsche Unternehmen Chancen auf Exportmärkten nicht zuletzt aufgrund fehlender Informationen, wie aktuelle Beispiele in Südostasien und Lateinamerika belegen. Es stellt sich daher die Frage, inwieweit der Faktor Information die Wettbewerbsfähigkeit des Standorts Deutschland unterstützt
  4. Handbuch der Informationswirtschaft : Firmen, Produkte, Dienstleistungen (1994) 0.01 
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    Content
    Enthält Angaben zu 1.500 Unternehmen (Informationsproduzenten, Anbieter von Datenbanken (Online, CD-ROM), Informationsvermittler, Anbieter von Hard- und Software für die Informationswirtschaft)
    Footnote
    Vorg. u.d.T.: Informationsvermittlungsstellen in der Bundesrepublik Deutschland. Nachfolger u.d.T.: Cogito-Verzeichnis der Informationsvermittlungsstellen in Deutschland. - Auch als CD-ROM erhältlich. - Rez. in: IfB 2(1994) H.3/4, S.544-545 (K. Schreiber)
  5. Rittberger, M.: Informationsqualität (2004) 0.01 
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    Abstract
    Qualität (vom lateinischen qualis = wie beschaffen) beschreibt die Güte, den Wert bzw die Beschaffenheit oder auch die Gesamtheit der charakteristischen Eigenschaften einer Sache oder Person. Die Beschaffenheit und die Unterscheidungsmerkmale einer Ware oder einer Dienstleistung in bezug auf ihre Vorzüge oder Mängel gegenüber anderen Waren oder Dienstleistungen sind dabei von besonderer Bedeutung. Diesem allgemeinsprachlichen Verständnis steht eine Definition der DIN ISO Norm 8402 gegenüber, die Qualität als "die Gesamtheit von Eigenschaften und Merkmalen eines Produktes oder einer Dienstleistung, die sich auf deren Eignung zur Erfüllung festgelegter oder vorausgesetzter Erfordernisse beziehen" beschreibt. Qualität ist also nicht ein abstraktes Gut, welches Dienstleistungen oder Produkten anhaftet. Vielmehr bezieht sich die Qualität eines Produktes oder einer Dienstleistung auf eine konkrete Situation oder Problemstellung, in deren Kontext die Qualität bestimmt wird. Diese Sichtweise auf Qualität, die zweckorientiert im Hinblick auf bestimmte, festgelegte Bedürfnisse ist, nennt man teleologisch. Qualität wird in beiden Definitionen als eine Größe formuliert, die sich aus bestimmten Kriterien zusammensetzt (Gesamtheit der charakteristischen Eigenschaften, Gesamtheit von Eigenschaften und Merkmalen) und für das entsprechende Produkt oder die Dienstleistung typisch sind. Es gibt also nicht die absolute Qualität, sondern immer nur eine zusammengesetzte Größe. Das bedeutet auch, dass Qualität keine binäre Größe ist, sondern dass zur Bewertung von Qualität eine kontinuierliche Skala notwendig ist. Möchte man die Qualität messen, so benötigt man also zumindest Ordinalskalen oder auch Intervallskalen.
    Source
    Grundlagen der praktischen Information und Dokumentation. 5., völlig neu gefaßte Ausgabe. 2 Bde. Hrsg. von R. Kuhlen, Th. Seeger u. D. Strauch. Begründet von Klaus Laisiepen, Ernst Lutterbeck, Karl-Heinrich Meyer-Uhlenried. Bd.1: Handbuch zur Einführung in die Informationswissenschaft und -praxis
  6. Michelson, M.: Betriebliche Informationswirtschaft (2002) 0.01 
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    Abstract
    Unser Wirtschaftssystem wandelt sich zu einer global ausgerichteten Netzwerkökonomie. Unternehmen aller Branchen und Größenordnungen stellen sich die Herausforderung, aber auch die Chance, in neuen Marktstrukturen erfolgreich zu sein. Eine organisierte betriebliche Informationswirtschaft kann wesentlich zum Erfolg des Unternehmens beitragen. Es sind im Wesentlichen vier Aufgabenfelder, die das Informationsmanagement ausmachen. Darüber hinaus gilt es, eine Informations-Infrastruktur im Unternehmen aufzubauen.
    Source
    Information - Wissenschaft und Praxis. 53(2002) H.4, 201-210
  7. Gabriel, A.: ¬"Die professionelle IVS ist heute anders, aber quicklebendig wie eh und je" : Internview mit Annelie Gabriel, Informations- und Kommunikationsring der Finanzdienstleister (2001) 0.01 
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  8. IVS und IK im Innovationszyklus : Studie des Informationsrings Kreditwirtschaft (2000) 0.01 
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  9. Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992) 0.00 
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    Content
    Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
  10. Maguire, C.; Kazlauskas, E.J.; Weir, A.D.: Information services for innovative organzations (1994) 0.00 
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    Footnote
    Rez. in: Australian academic and research libraries 27(1996) no.1, S.74-75 (P. Clayton)
  11. Abell, A.; Oxbrow, N.: Competing with knowledge : the information professionals in the knowledge management age (2001) 0.00 
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  12. Corrall, S.: Strategic management of information services : a planning handbook (2000) 0.00 
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    Abstract
    An in-depth analysis of strategic management concepts and techniques and how they can be usefully applied to the planning and delivery of information services. Offers practical guidance on the strategy process from appraisal and assessment through to implementation and improvement. Examines the environment in which planning takes place, and financial management issues.Annotated references to management and information service literature.Includes further reading and index. Sheila Corrall is the University Librarian at the University of Reading. She has worked as an information specialist, manager and consultant in public, and national academic libraries. At the British Library, her roles included policy and planning support to top management and responsibility for a portfolio of revenue-earning services in science, technology, patents and business information.
  13. Georgy, U.: Outsourcing : nur etwas für kleine Unternehmen? (1994) 0.00 
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    Abstract
    Wenn in größeren Unternehmen Online-Recherchen in externen Datenbanken durchgeführt werden, dann meistens über hausinterne Informationsvermittlungsstellen. Während unserer 10jährigen Berufserfahrung mußten wir jedoch immer wieder feststellen, daß viele größere Firmen überhaupt noch nicht auf externe Datenbanken zurückgreifen. Es ist vor allem die Chemiebranche, die Online-Recherchen regelmäßig durchführt. Die Ingenieurwissenschaften verlassen sich vielfach noch ausschließlich auf die konventionelle Informationsbeschaffung
  14. Wormell, I.: Success factors for fee-based information services (1996) 0.00 
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    Abstract
    Based on the results of a joint research project between NORDINFO and the British Library Research and Development Department, maps the skills, competencies, techniques and strategies of those who have been successful in practising information brokering and consultancy. Presents a thorough, comprehensive and practical compilation of the knowledge and experiences of a representative group of European experts
    Footnote
    Rez. in: NfD. 48(1997) H.2, S.113-114 (W. Schwuchow); Managing information. 4(1997) no.4, S.38 (J. Webb)
  15. Johnston, S.: Training for the information economy : a study of the information culture of a graduate business school (1999) 0.00 
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    Abstract
    As the corporate world becomes increasingly entwined with technological change and information systems, it is vital to examine the role of the information intermediary within such a context. The role of the trained information professional intermediary, whether a reference librarian, special librarian, on-line searcher or researcher, come under continual scrutiny as the corporate world undergoes radical transformation. This paper reports on a study which examines the role of the information professional within the library of a major academic business library. It has been observed that Wall Street functions almost entirely on information (Baldwin & Rice, 1997). Technology and the increasing need for a global perspective have challenged traditional corporate assumptions as the task of the contemporary business employee increasingly demands obtaining and working with information. In business environments, where the overriding goal is the economic progress of the company, information seeking must take place in rapidly changing, complex situations. The new business professional is not just someone familiar with the latest in management techniques. It is someone able to obtain, absorb and synthesize relevant information.
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  16. Lavin, M.R.: Improving the quality of business reference service (1995) 0.00 
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    Abstract
    Business librarianship is affected by a combination of forces. Among them are the nature of business as a discipline, the characteristics of business publications, and the needs and expectations of business patrons. Business reference queries are almost always complex. To handle them well, the librarian must spend considerable time with each patron. Bibliographic expertise and subject knowledge are also required. Ways to improve the quality of business reference service include a willingness to help patrons devise appropriate search strategies, assisting them in understanding and evaluating search results, investing in self-education, developing service-oriented reference policies, implementing flexible reference desk schedules, and establishing formal staff training programs
  17. Vaughan, L.Q.: Information search patterns of business communities : a comparison between small and medium-sized businesses (1997) 0.00 
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    Abstract
    To identify the information search patterns of business communities, 2 surveys were conducted, one aimed at small businesses and the other at medium sized businesses. Use of different information sources, especially the public library, for business purposes were examined. Results show that businesses obtain information more through informal sources than formal ones. The customer is the most important business information source. Although less than 50% of the businesses surveyed reported using public libraries for business purposes in the previous year, the majority of those who did use the library sought help from library staff. Public libraries are more important for small businesses, especially those in their early stages of development, than for medium-sized businesses
  18. Information culture and business performance : prepared for the British Library by HERTIS Information and Research and incorporating additional papers to reflect the international dimension (1995) 0.00 
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    Abstract
    Presents results of a study from a joint project, between HERTIS Information and Research and Abo University, to investigate the correlation between the 'information culture' of companies and their commerical success. The project was in 2 parts: a literature review and a pilot project to test methods of gathering data from companies
  19. Kaye, D.: Information and business : an introduction (1991) 0.00 
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    Abstract
    This work uses a background of business studies and the existence of ever-changing business reference works as a starting point from which to examine the various sources of business information - standards, trade and research organizations, libraries etc. Examines information needs and sources against the business environment, structure and methods in which information needs arise.
  20. Song, Y.-S.: International business students : a study on their use of electronic library services (2004) 0.00 
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    Abstract
    This study seeks to explore and report international business students' perceptions and expectations of electronic library services at the University of Illinois at Urbana-Champaign. A total of 143 international business students an campus volunteered to fill out a survey. The results were analyzed using descriptive statistics as weIl as inferential statistics such as t-tests and correlation. A significant portion of international business students has no prior experience with electronic library services in their home countries. Moreover, about a half of international business students go to libraries other than the Business and Economics Library, partly because they provide better environment for study. Although electronic resources are available without the constraint of location, providing reference services for those who do not use the Business and Economics Library becomes a challenge. Virtual reference is an excellent tool, but most international business students do not see it as an important library service. Based an the results, implications for information literacy and virtual reference service are discussed.

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