Search (1666 results, page 84 of 84)

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Abstract

Purpose - Since the beginning of human existence, humankind has sought, organized and used information as it evolved patterns and practices of human information behaviors. However, the field of human information behavior (HIB) has not heretofore pursued an evolutionary understanding of information behavior. The goal of this exploratory study is to provide insight about the information behavior of various individuals from the past to begin the development of an evolutionary perspective for our understanding of HIB. Design/methodology/approach - This paper presents findings from a qualitative analysis of the autobiographies and personal writings of several historical figures, including Napoleon Bonaparte, Charles Darwin, Giacomo Casanova and others. Findings - Analysis of their writings shows that these persons of the past articulated aspects of their HIB's, including information seeking, information organization and information use, providing tangible insights into their information-related thoughts and actions. Practical implications - This paper has implications for expanding the nature of our evolutionary understanding of information behavior and provides a broader context for the HIB research field. Originality/value - This the first paper in the information science field of HIB to study the information behavior of historical figures and begin to develop an evolutionary framework for HIB research.

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Footnote

Beitrag in einem Themenheft "Human information behavior"

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Abstract

This study was undertaken to determine the information-seeking behaviour and use of information resources by graduate students at the University of Botswana. The overall purpose of the study was to determine what their information requirements are and determine their awareness of library services available to them. The study collected empirical data on the information requirements of graduate students. Data were gathered from 144 students out of 223 part-time and full-time graduate students registered. Findings indicate that guidance in the use of library resources and services is necessary to help students meet some of their information requirements. The study found that: journals, library books and textbooks are the most popular sources of information for course work and research and that students need to be taught how to use available library resources and services. Based on these findings, it was recommended that a questionnaire on students' ability to use information resources be prepared and administered during registration to all masters students to establish their ability to use information resources. It was also recommended that a more aggressive information marketing strategy should be developed at both subject librarian and departmental level to create awareness among graduate students on the available

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Abstract

Purpose - The purpose of this paper is to examine the quality of answers on the Wikipedia Reference Desk, and to compare it with library reference services. It aims to examine whether Wikipedia volunteers outperform expert reference librarians and exemplify the paradox of expertise. Design/methodology/approach - The study applied content analysis to a sample of 434 messages (77 questions and 357 responses) from the Wikipedia Reference Desk and focused on three SERVQUAL quality variables: reliability (accuracy, completeness, verifiability), responsiveness, and assurance. Findings - The study reports that on all three SERVQUAL measures quality of answers produced by the Wikipedia Reference Desk is comparable with that of library reference services. Research limitations/implications - The collaborative social reference model matched or outperformed the dyadic reference interview and should be further examined theoretically and empirically. The generalizability of the findings to other similar sites is questionable. Practical implications - Librarians and library science educators should examine the implications of the social reference on the future role of reference services. Originality/value - The study is the first to: examine the quality of the Wikipedia Reference Desk; extend research on Wikipedia quality; use SERVQUAL measures in evaluating Q&A sites; and compare Q&A sites with traditional reference services.

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Abstract

Focusing on information behavior in a context where medical evidence is explicitly evolving (management of the menopause transition), this investigation explored how women interact with and make sense of uncertain health information mediated by formal and informal sources. Based on interviews with 28 information seekers and 12 health professionals (HPs), findings demonstrate that participants accessed and valued a wide range of information sources, moved fluidly between formal and informal sources, and trust was strengthened through interaction and referral between sources. Participants were motivated to seek information to prepare for formal encounters with HPs, evaluate and/or supplement information already gathered, establish that they were "normal," understand and address the physical embodiment of their experiences, and prepare for future information needs. Findings revealed four strategies used to construct sense from health information mediated by the many information sources encountered and accessed on an everyday basis: women assumed analytic and experiential "postures"; they valued social contexts for learning and knowledge construction; information consistency was used as a heuristic representing accuracy and credibility; and an important feature of sense making was source complementarity. Implications for health information literacy and patient education are discussed.

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Abstract

Online question-answering (Q&A) services are becoming increasingly popular among information seekers. We divide them into two categories, social Q&A (SQA) and virtual reference (VR), and examine how experts (librarians) and end users (students) evaluate information within both categories. To accomplish this, we first performed an extensive literature review and compiled a list of the aspects found to contribute to a "good" answer. These aspects were divided among three high-level concepts: relevance, quality, and satisfaction. We then interviewed both experts and users, asking them first to reflect on their online Q&A experiences and then comment on our list of aspects. These interviews uncovered two main disparities. One disparity was found between users' expectations with these services and how information was actually delivered among them, and the other disparity between the perceptions of users and experts with regard to the aforementioned three characteristics of relevance, quality, and satisfaction. Using qualitative analyses of both the interviews and relevant literature, we suggest ways to create better hybrid solutions for online Q&A and to bridge the gap between experts' and users' understandings of relevance, quality, and satisfaction, as well as the perceived importance of each in contributing to a good answer.