Search (18 results, page 1 of 1)

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Abstract

Information seeking and provision does not occur in a vacuum, but is shaped and affected by the way that individuals convey regard for themselves and for each other. Reports 2 studies that explore the intersection between professional and personal or relational dimensions of intermediary practice during the research phase of a set of online computer search interactions that aim to address user information queries. The 1st study examines and compares, through an interpretative microanalytic approach, explicit and implicit situation defining assumptions contained in the initial talk, or opening moves, of 4 intermediaries in interaction with 2 users each. The 2nd study seeks to verify, quantitatively, interpretative claims developed in the 1st study through an analysis of intermediaries' use of pronouns in the course of their interactions with users. The specific patterns of results gained through this quantitiative study were consistent with those achieved interpretatively in the 1st study. The results of these studies are discussed within a proposed theoretic framework developed from the perspective of a constitutive theory of communication

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Abstract

Develops a theoretical framework for expressing the nature of feedback as a critical process in interactive information retrieval. Feedback concepts from cybernetics and social sciences perspectives are used to develop a concept of information feedback applicable to information retrieval. Adapts models from human-computer interaction and interactive information retrieval as a framework for studying the manifestations of feedback in information retrieval. Presents results from an empirical study of real-life interactions between users, professional mediators and an information retrieval system computer. Presents data involving 885 feedback loops classified in 5 categories. Presents a connection between the theoretical framework and empirical observations and provides a number of pragmatic and research suggestions

Source

Interacting with computers. 10(1998) no.3, S.249-267

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Abstract

The purpose of this entry is to provide an overview of information science as a field or discipline, including a historical perspective to illustrate the events and forces that shaped it. Information science is a field of professional practice and scientific inquiry dealing with effective communication of information and information objects, particularly knowledge records, among humans in the context of social, organizational, and individual need for and use of information. Information science emerged in the aftermath of the Second World War, as did a number of other fields, addressing the problem of information explosion and using technology as a solution. Presently, information science deals with the same problems in the Web and digital environments. This entry covers problems addressed by information science, the intellectual structure of the field, and the description of main areas-information retrieval, human information behavior, metric studies, and digital libraries. This entry also includes an account of education related to information science and conclusions about major characteristics.

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Abstract

Summarises the results of a research project which investigated the human decision making and user-system interactions which take place during online searching. Searches were carried out by professional searchers using DIALOG databases, and rated for relevance, precision and recall

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Abstract

The main objective of information retrieval (IR) systems is to retrieve information or information objects relevant to user requests and possible needs. In IR tests, retrieval effectiveness is established by comparing IR systems retrievals (systems relevance) with users' or user surrogates' assessments (user relevance), where user relevance is treated as the gold standard for performance evaluation. Relevance is a human notion, and establishing relevance by humans is fraught with a number of problems-inconsistency in judgment being one of them. The aim of this critical review is to explore the relationship between relevance on the one hand and testing of IR systems and procedures on the other. Critics of IR tests raised the issue of validity of the IR tests because they were based on relevance judgments that are inconsistent. This review traces and synthesizes experimental studies dealing with (1) inconsistency of relevance judgments by people, (2) effects of such inconsistency on results of IR tests and (3) reasons for retrieval failures. A historical context for these studies and for IR testing is provided including an assessment of Lancaster's (1969) evaluation of MEDLARS and its unique place in the history of IR evaluation.

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Footnote

"As noted by many critics, the present design of online subject access, be it through library catalogs or online retrieval systems, does not accomodate human variability in searching (or indexing). This calls for radically different design principles and inplementations ir order to accomodate the observed patterns, interactions,and differences in human information behavior, of which the overlap findings are one of the important manifestations" (S.107)

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Abstract

Reports selected results from a large study, conducted at Rutgers University, NJ, which observed, under real life conditions the interactions between users, intermediaries and information retrieval systems before and during online searching. Examines the stages of the search process at which search terms from different sources were selected and how the search terms selected at different stages of the search process contributed to the retrieval of relevant items as judged by users. Notes the sequences in which terms were selected and analyzes the sequences to determine the types and frequencies of changes that occur in such sequences. Results indicate that there are regular patterns in search term selection during the online search process. Discusses the implications of these findings

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Abstract

Reports preliminary results from a study, conducted at Rutgers Univ., School of Communication, Information and Library Studies, to conduct observations and experiments under real-life conditions on the nature, effects and patterns in the discourse between users and intermediary searchers and in the related computer commands in the context of online searching and responses. The study involved videotaping interactions between users and intermediaries and recording the search logs for 40 questions. Users judged the relevance of output and completed a number of other measures. Data is analysed both quantitatively, using standard and innovative statistical techniques, and qualitatively, through a grounded theory approach using microanalytic and observational methods

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Pages

S.22-25

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Abstract

Information science is best defined as a discipline in terms of the problems it addresses. Its origins date back to the scientific and technical revolution after the 2nd World War, and its development has been essentially characterised by interdisciplinarity. Librarianship, computer science, cognitive science and communication studies all share interests with infomation science, but with increasing emphasis on the information society and the information industry dictated by technological imparatives, information science is now at a critical point in its evolution. The problem it sets out to solve are not decreasing but changing, with the pressure to improve access to an ever increasing store of knowledge. The social need for information science is evident, whatever the name given to the knowledge and skills which it encompasses

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Abstract

In previous articles, we reported the state of Web searching in 1997 (Jansen, Spink, & Saracevic, 2000) and in 1999 (Spink, Wolfram, Jansen, & Saracevic, 2001). Such snapshot studies and statistics on Web use appear regularly (OCLC, 1999), but provide little information about Web searching trends. In this article, we compare and contrast results from our two previous studies of Excite queries' data sets, each containing over 1 million queries submitted by over 200,000 Excite users collected on 16 September 1997 and 20 December 1999. We examine how public Web searching changing during that 2-year time period. As Table 1 shows, the overall structure of Web queries in some areas did not change, while in others we see change from 1997 to 1999. Our comparison shows how Web searching changed incrementally and also dramatically. We see some moves toward greater simplicity, including shorter queries (i.e., fewer terms) and shorter sessions (i.e., fewer queries per user), with little modification (addition or deletion) of terms in subsequent queries. The trend toward shorter queries suggests that Web information content should target specific terms in order to reach Web users. Another trend was to view fewer pages of results per query. Most Excite users examined only one page of results per query, since an Excite results page contains ten ranked Web sites. Were users satisfied with the results and did not need to view more pages? It appears that the public continues to have a low tolerance of wading through retrieved sites. This decline in interactivity levels is a disturbing finding for the future of Web searching. Queries that included Boolean operators were in the minority, but the percentage increased between the two time periods. Most Boolean use involved the AND operator with many mistakes. The use of relevance feedback almost doubled from 1997 to 1999, but overall use was still small. An unusually large number of terms were used with low frequency, such as personal names, spelling errors, non-English words, and Web-specific terms, such as URLs. Web query vocabulary contains more words than found in large English texts in general. The public language of Web queries has its own and unique characteristics. How did Web searching topics change from 1997 to 1999? We classified a random sample of 2,414 queries from 1997 and 2,539 queries from 1999 into 11 categories (Table 2). From 1997 to 1999, Web searching shifted from entertainment, recreation and sex, and pornography, preferences to e-commerce-related topics under commerce, travel, employment, and economy. This shift coincided with changes in information distribution on the publicly indexed Web.

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Abstract

In anticipation of the explosive growth of digital libraries, a complex study was undertaken seeking to evaluate 21 diverse services at 5 major academic research libraries. This work stands as a model for evaluation of digital libraries, through its focus on both the costs of operations and the impacts of the services that those operations provide. The data have been analyzed using both statistical methods and methods of Data Envelopment Analysis. The results of the study, which are presented in detail, serve to demonstrate that a cross-functional approach to library services is feasible. They also highlight a new measure of impact, which is a weighted logarithmic combination of the amount of time that users spend interacting with the service, combined with a Likert-scale indication of the value of that service in relation to the time expended. The measure derived, incorporating simple information obtainable from the user, together with information which is readily available in server/client logs, provides an excellent foundation for transferring these measurement principles to the Digital Library environment

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Abstract

Details with specifics of the study: importance of taxonomy; the method used for gathering data on user assessments of value in 5 research libraries, involving 18 services and 528 interviews with users; development and presentation of the taxonomy; and statistics and tests of the taxonomy. A novel aspect is the division of value of information services into 3 general classes or facets; reasons for use of a service in the given instance; quality of interaction (use) related to that service; and worth, benefits, or implications of subsequent results from use

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Abstract

One in a series of studies on the selection of search terms during an online search involving users and intermediaries in real online interactive situations. Considers: during what stage of the search process were search terms from different sources selected?; how were the search terms selected at different stages of the search process connected with retrieval of relevant answers as judges by users?; and in what sequences were the search terms selected, in respect to their sources. Sequences of selected search terms were analyzed to describe the types and frequencies of changes that occur in such sequences. Results indicate that search term selection follows regular patterns in the dynamics of the search process. Discusses implications of findings

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Abstract

We investigated the sources and effectiveness of search terms used during mediated on-line searching under real-life (as opposed to laboratory) circumstances. A stratified model of information retrieval (IR) interaction served as a framework for the analysis. For the analysis, we used the on-line transaction logs, videotapes, and transcribed dialogue of the presearch and on-line interaction between 40 users and 4 professional intermediaries. Each user provided one question and interacted with one of the four intermediaries. Searching was done using DIALOG. Five sources of search terms were identified: (1) the users' written question statements, (2) terms derived from users' domain knowledge during the interaction, (3) terms extracted from retrieved items as relevance feedback, (4) database thesaurus, and (5) terms derived by intermediaries during the interaction. Distribution, retrieval effectiveness, transition sequences, and correlation of search terms from different sources were investigated. Search terms from users' written question statements and term relevance feedback were the most productive sources of terms contributing to the retrieval of items judged relevant by users. Implications of the findings are discussed

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Abstract

Discusses underlying concepts related to value that must be clarified in order to proceed with any pragmatic study of value, and establishes a theory of use-oriented value of information and information services. Examines the notion of value in philosophy and economics and in relation to library and information services as well as the connection between value and relevance. Develops 2 models: one related to use of information and the other to use of library and information services. They are a theoretical framework for pragmatic study of value and a guide for the development of a Derived Taxonomy of Value in Using Library and Information Services

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Abstract

Relevance is a, if not even the, key notion in information science in general and information retrieval in particular. This two-part critical review traces and synthesizes the scholarship on relevance over the past 30 years or so and provides an updated framework within which the still widely dissonant ideas and works about relevance might be interpreted and related. It is a continuation and update of a similar review that appeared in 1975 under the same title, considered here as being Part I. The present review is organized in two parts: Part II addresses the questions related to nature and manifestations of relevance, and Part III addresses questions related to relevance behavior and effects. In Part II, the nature of relevance is discussed in terms of meaning ascribed to relevance, theories used or proposed, and models that have been developed. The manifestations of relevance are classified as to several kinds of relevance that form an interdependent system of relevancies. In Part III, relevance behavior and effects are synthesized using experimental and observational works that incorporated data. In both parts, each section concludes with a summary that in effect provides an interpretation and synthesis of contemporary thinking on the topic treated or suggests hypotheses for future research. Analyses of some of the major trends that shape relevance work are offered in conclusions.

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Abstract

Relevance is a, if not even the, key notion in information science in general and information retrieval in particular. This two-part critical review traces and synthesizes the scholarship on relevance over the past 30 years and provides an updated framework within which the still widely dissonant ideas and works about relevance might be interpreted and related. It is a continuation and update of a similar review that appeared in 1975 under the same title, considered here as being Part I. The present review is organized into two parts: Part II addresses the questions related to nature and manifestations of relevance, and Part III addresses questions related to relevance behavior and effects. In Part II, the nature of relevance is discussed in terms of meaning ascribed to relevance, theories used or proposed, and models that have been developed. The manifestations of relevance are classified as to several kinds of relevance that form an interdependent system of relevances. In Part III, relevance behavior and effects are synthesized using experimental and observational works that incorporate data. In both parts, each section concludes with a summary that in effect provides an interpretation and synthesis of contemporary thinking on the topic treated or suggests hypotheses for future research. Analyses of some of the major trends that shape relevance work are offered in conclusions.