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  1. Doek, A.: Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen (1994) 0.05
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    Abstract
    In the Netherlands the first 'Library-phone' service to answer questions from the general public by phone was started by Friesland Central Library Service in 1986. 7 provincial authorities currently provide library-phone services. A survey of the 7 services showed some variation in answers provided and in time taken to provide an answer. In some instances library-phone staff had failed to use up-to-date sources. However, in general all questions were answered satisfactorily
    Source
    Bibliotheek en Samenleving. 22(1994) no.2, S.26-29
  2. Kruizinga, E.: Kennislogistiek en kennismarkt : domeinen voor de informatie professional (1997) 0.04
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    Abstract
    Many companies now recognise the importance of knowledge as a factor in ensuring the organisation's success. Such organisations will create a knowledge infrastructure linking all aspects of the process, such as knowledge creation, dissemination, storage and application. This infrastructure will involve staff, processes and systems from a range of areas within the organisation. Trained information professionals can expect to play an important role in such services. The limitations of indexing services for online databases will require the input of information specialists in undertaking specialised searches
    Theme
    Information Resources Management
  3. Frowein, C.: Benchmarking voor informatiedienstverleners : een zinvolle stap op weg naar kwaliteit (1998) 0.03
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    Abstract
    Modern technology has radically altered the administration of information services and offers a range of alternative sources of information. Librarians must be prepared to use the technology to highlight the importance of their services. Benchmarking provides a useful guarantee to standards of service and assists in improving services on an ongoing basis. In the Netherlands useful models for assessing services have been developed by the Instituut Nederlandse Kwaliteit and the Economic Instituut voor het Midden- en Kleinbedrijf
    Footnote
    Übers. d. Titels: Benchmarking for information services providers: a useful step towards quality
  4. Keulen, F.: Campus-informatiediensten en bibliotheken : een kwestie van wederzijds belang (1994) 0.02
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    Abstract
    In 1989 Brabant Catholic University was the first university in the Netherlands to provide an online campus information service. Since that date other universities in the Netherlands have inaugurated systems providing a wide range of information services, including access to the respective library's catalogues. Ease of use varies from system to system and there is an urgent need to standardize system commands. Libraries can provide useful help in creating such services. In return ther services provide a useful adjunct to the organization's library
  5. Willem, M.: I'M GUIDE : de gouden gids voor Europese elektronische Informatiediensten (1992) 0.02
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    Abstract
    As a result of the growing pace of developments in the electronic information industry the EC Commission invited applications for the creation of a data base of producers and their services. Tha contract was awarded to the European Information Industry Association, which in collaboration with ECHO (European Commission Host Organisation) has created the I'M GUIDE (Information Market Guide) service. Information on the products, services and manufacturer is contributed by a network of correspondents. The data bank is updated fortnightly and contains more than 4.000 references. The system is available for online access 24 hours daily. It offers natural language searching in English, french and Italian and a menu-driven system in the 9 EC languages
    Issue
    (I'M GUIDE: the yellow pages for European electronic information services)
  6. Paesen, N.: Elektronische archivering : een kritisch overzicht van een moderne archiveringstechniek (1993) 0.01
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    Abstract
    Despite predictions of the paperless office all organizations are faced with growing mountains of printed documents. The amount of material to be processed has forced a move away from traditional archive methods to online automated systems. Moreover, in the commercial sector the importance of an efficient archive section is frequently underestimated. However, those responsible for archive services continue to seek to improve efficiency. Automated systems will, in future, play a wider role in administering such collections
  7. Verwer, R.: Waar is W.F. Hermans? : het bedrog van de OPC (1996) 0.01
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    Abstract
    A study of the online catalogues of major academic libraries and databases in the Netherlands shows considerable variation in the form of name used for the author W.F. Hermans. The problem lies with a lack of authority control in headings used in the Dutch national union Pica catalogue. Reactions from 2 cataloguers point to the difficulties in maintaining catalogues in the face of reduced funding and to the important role played by the Pica project in improving library services and reducing cataloguing backlogs
  8. Voorbij, H.: Wetenschappelijke informatie zoeken op Internet : landelijk gebruikersoderzoek (1998) 0.01
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    Abstract
    In 1997 a survey was held in the Netherlands by the Innovatie Wetenschappelijke Informatievoorziening (Innovation in Scientific Information Services) Steering Group to establish how much use students and research workers make of the Internet. 84% of respondents reported it useful for email communication, whilst 49% used it for consulting web documents. However, only 27% of respondents used it to consult electronic journals. A majority of respondents asked for greater assistance from library staff
  9. Vaerenbergh, J. van: Openbare bibliotheken en de informatiemaatschappij (1998) 0.01
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    Abstract
    In 1997 the European Commission published its report, Public Libraries and the Information Society, which points out the impact the information society will have for the ordinary citizen. Aim of the study was to show how libraries must adapt their services to the challenges. However, a majority of Europe's 40.000 public libraries have yet to take their 1st steps towards automation. Closer cooperation amongst all types of libraries is urgently required together with adequate training. Progress must be regularly monitored
  10. Simons, L.: Gutenberg, Diderot of Bill Gates? : de informatiesnelweg en de verspreiding van wetenschappelijke kennis (1997) 0.01
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    Abstract
    Articles on the Internet and its application to library services now abound in the professional literature. Libraries which do not offer Internet access are depriving their users of access to a vast store of information. As the cost of scientific journals continues to soar the Internet has encouraged the creation of specialist databases, such as the elementary particle physics database at Los Alamos National Laboratory. Publishers charges for online information highlight the vulnerable position of Flemish university libraries
  11. Stein, F.: Centra creùren die kennisprocessen stimuleren : Arjo Klamer over de plaats van de bibliotheek in de kennissamenleving (1997) 0.01
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    Abstract
    Arjo Klamer, professor of the economics of art and culture at Rotterdam's Erasmus University, was involved in the government-sponsored national debate on the place of knowledge in tomorrow's society. Klamer believes that changes in society will require a system of continuing training for its citizens. Klamer believes that libraries are ideally suited to fulfil this role and urges librarians to accept the challenge. He warns that current trends towards implementing market-oriented library services will attract competitors into undercutting libraries
  12. Braaksma, H.: Inspelen op informatievaardigheden en behoeften van gebruikers (1997) 0.01
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    Abstract
    To assist users with accessing the growing range of information sources Twente University Library in the Netherlands has developed OBIS (Online Bibliotheek Informatie Systeem / Online Library Information System). OBIS provides access to online databases and a range of library catalogues, including Twente's. However, a survey of staff in the Department of Applied Education and Information Science Studies showed that library services were underused. The survey showed that users relied heavily on printed information and contacts with colleagues. To overcome this a user education programme is currently being developed
  13. Laan, H. van der: Northern Light : nieuw licht aan een veranderend firmament (1997) 0.01
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    Abstract
    The Northern Light Internet search engine was inaugurated in Aug 1997. The service differs from existing services in that it classifies search results in a set of custom search folders and for a modest fee provides access to a range of bibliographical resources not normally available via the Web. Paymant may be made online via a simple transaction. The custom search folders enable users to refine searches more easily than with other search engines. However, the search commands to not permit truncated or wild card searches
  14. Riesthuis, G.J.A.; Stuurman, P.: Tendenzen in de onderwerpsontsluiting : T.3: Gecontroleerde informatietalen (1990) 0.01
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    Source
    Open. 22(1990) no.1, S.11-15
  15. Riesthuis, G.J.A.; Stuurman, P.: Tendenzen in de onderwerpsontsluiting : T.4: Onderwerpsontsluiting en on-line catalogi (1990) 0.01
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    Source
    Open. 22(1990) no.10, S.326-330
  16. Timmer, B.: Eerste lichting integraal document management (1998) 0.01
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    Abstract
    In the Netherlands the 1st students following the postdoctoral course on integrated document management at Rotterdam's Erasmus University graduated in September 1998. The course lasts for 10 months, including 3 months' practical experience and covers 3 dosciplines: general administration, information management, and archive administration. The aim of the practical experience is to provide students with organisational problems for which they should offer a practical solution. Course leader, Annetsietske Stapel, comments that documentation managers frequently lack funding to put such recommendations into practice, thereby losing long term savings
    Footnote
    Übers. d. Titels: The first graduates in integrated document management
  17. Velthoven, A.: 'Heeft u nog een mooi boek voor mij?' : het adviseren van romanlezers (1994) 0.01
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    Source
    Bibliotheek en samenleving. 22(1994) no.11, S.22-23
  18. Boon, H.: Informatiemanagement en de (bedrijfs)bibliothecaris (1994) 0.01
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    Abstract
    Although the librarian in an industrial concern is ideally located at the forefront of information technology, many industrial librarians view their collections as mere warehouse of information. Information is a primary resource and information management must be recognised as an important element within the company. The information manager is responsible for identifying the company's information needs and the implementation of an information strategy. The information manager should follow 6 basic concepts: actuality, availability, accessibility, retrievability, deliverabiblity and usability
    Theme
    Information Resources Management
  19. Brinkman's cumulative catalogue on CD-ROM (1996-) 0.01
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    Date
    16. 2.1997 16:22:51
  20. Jong, J. de: Haalt het SISO het jaar 2000? : paneldiscussie moet oplossingen opleveren voor de problemen met het SISO (1994) 0.01
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    Source
    Bibliotheek en samenleving. 22(1994) no.6, S.10-11