Search (128 results, page 1 of 7)

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Abstract

This study seeks to explore and report international business students' perceptions and expectations of electronic library services at the University of Illinois at Urbana-Champaign. A total of 143 international business students an campus volunteered to fill out a survey. The results were analyzed using descriptive statistics as weIl as inferential statistics such as t-tests and correlation. A significant portion of international business students has no prior experience with electronic library services in their home countries. Moreover, about a half of international business students go to libraries other than the Business and Economics Library, partly because they provide better environment for study. Although electronic resources are available without the constraint of location, providing reference services for those who do not use the Business and Economics Library becomes a challenge. Virtual reference is an excellent tool, but most international business students do not see it as an important library service. Based an the results, implications for information literacy and virtual reference service are discussed.

Source

Reference services review. 32(2004) no.4, S.367-373

Theme

Information Resources Management

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Date

10. 9.2000 17:38:22

Source

Library resources and technical services. 52(2008) no.4, S.230-237

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Date

10. 9.2000 17:38:22

Source

Library resources and technical services. 43(1999) no.3, S.140-160

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Source

Reference services review. 19(1991), S.49-56

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Source

Library resources and technical services. 35(1991) no.2, S.191-201

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Abstract

ADEPT is a 5-year project whose goals are to develop, deploy, and evaluate inquiry learning capabilities for the Alexandria Digital Library, an extant digital library of primary sources in geography. We interviewed nine geography faculty members who teach undergraduate courses about their information seeking for research and teaching and their use of information resources in teaching. These data were supplemented by interviews with four faculty members from another ADEPT study about the nature of knowledge in geography. Among our key findings are that geography faculty are more likely to encounter useful teaching resources while seeking research resources than vice versa, although the influence goes in both directions. Their greatest information needs are for research data, maps, and images. They desire better searching by concept or theme, in addition to searching by location and place name. They make extensive use of their own research resources in their teaching. Among the implications for functionality and architecture of geographic digital libraries for educational use are that personal digital libraries are essential, because individual faculty members have personalized approaches to selecting, collecting, and organizing teaching resources. Digital library services for research and teaching should include the ability to import content from common office software and to store content in standard formats that can be exported to other applications. Digital library services can facilitate sharing among faculty but cannot overcome barriers such as intellectual property rights, access to proprietary research data, or the desire of individuals to maintain control over their own resources. Faculty use of primary and secondary resources needs to be better understood if we are to design successful digital libraries for research and teaching.

Date

3. 6.2005 20:40:22

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Abstract

Young undergraduate college students are often described as "digital natives," presumed to prefer living and working in completely digital information environments. In reality, their world is part-paper/part-digital, in constant transition among successive forms of digital storage and communication devices. Studying for a degree is the daily work of these young people, and effective management of paper and digital academic materials and resources contributes crucially to their success in life. Students must also constantly manage their work against deadlines to meet their course and university requirements. This study, following the "Personal Information Management" (PIM) paradigm, examines student academic information management under these various constraints and pressures. A total of 41 18- to 22-year-old students were interviewed and observed regarding the content, structure, and uses of their immediate working environment within their dormitory rooms. Students exhibited remarkable creativity and variety in the mixture of automated and manual resources and devices used to support their academic work. The demands of a yearlong procession of assignments, papers, projects, and examinations increase the importance of time management activities and influence much of their behavior. Results provide insights on student use of various kinds of information technology and their overall planning and management of information associated with their studies.

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Abstract

In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.

Date

22. 3.2002 9:55:52

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Abstract

Understanding users' search behavior has largely relied on the information available from search engine logs, which provide limited information about the contextual factors affecting users' behavior. Consequently, questions such as how users' intentions, task goals, and substances of the users' tasks affect search behavior, as well as what triggers information needs, remain largely unanswered. We report an experiment in which naturalistic information search behavior was captured by analyzing 24/7 continuous recordings of information on participants' computer screens. Written task diaries describing the participants' tasks were collected and used as real-life task contexts for further categorization. All search tasks were extracted and classified under various task categories according to users' intentions, task goals, and substances of the tasks. We investigated the effect of different task categories on three behavioral factors: search efforts, content-triggers, and application context. Our results suggest four findings: (i) Search activity is integrally associated with the users' creative processes. The content users have seen prior to searching more often triggers search, and is used as a query, within creative tasks. (ii) Searching within intellectual and creative tasks is more time-intensive, while search activity occurring as a part of daily routine tasks is associated with more frequent searching within a search task. (iii) Searching is more often induced from utility applications in tasks demanding a degree of intellectual effort. (iv) Users' leisure information-seeking activity is occurring inherently within social media services or comes from social communication platforms. The implications of our findings for information access and management systems are discussed.

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Abstract

The degree of variability in the percentage of subject searching in an online public access catalog (OPAC) among branch libraries of one university was studied. A full semester's worth of transactions was analyzed, not sampled. The time units used were hour of the day, day of the week, and week of the semester. The findings show that subject searching varies from a low of 22% to a high of 74% over the hours of a day. Variability for the days of the week ranged from 17% to 64%, and for the weeks of the semester variability ranged from 12% to 70%. Valuable management information on the utilization of the OPAC within each brach library and among all the branch libraries is provided through numerous charts and graphs.

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Abstract

The aim of this study is to compare (1) the semantic structures in lay persons' questions addressed to ask-an-expert service in the fields of health, nutrition and social services, and (2) to which extent lay persons' vocabularies are covered by a general thesaurus and a specific thesaurus in each of these fields. As representation of information needs 50 questions were selected concerning both health and nutrition, and 163 concerning social services. The concepts and their expressions in the questions were identified, and their semantic relations were observed and classified into equivalence, hierarchical and associative relations. The semantic structure of questions varied somewhat between the fields observed. Lay persons' expressions were covered most extensively in health, and least extensively in social services. Specific thesaurus covered more extensively expressions in health (65%) than general thesaurus (42%), whereas in nutrition there was no difference (33% vs. 32%), and in social services general thesaurus (21%) covered expressions somewhat better compared to specific thesaurus (15%). In terms of matching both specific and general thesaurus would provide searchers with reasonable support in term selection for query construction in health, but with limited assistance in nutrition and social services.

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Source

Internet reference services quarterly. 4(1999) no.4, S.57-73

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Abstract

3 months of transaction records from the INNOPAC online catalogue, at Adelphi University, New York, were examined. Patron searchers rely on the standard access points of subject, title, and author for nearly 90% of their searches. Library employees search by title nearly 50% of the time. Title searching predominated among technical services staff as well as public service staff. Approximately 30% of staff searches and 40% of patron searches retrieved no records. Patrons were 10 times more likely than staff to make a search resulting in 500 or more hits

Source

Library resources and technical services. 38(1994) no.3, S.193-305

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Abstract

Librarians at the University of the Pacific, California (UOP) designed a replication of an earlier transaction log study carried out at Adelphi University, New York (LRTS 38(1994) no.3, S.293-305). It was hypothesized that library staff would use a feature that allows the searcher to limit a search by location or material type more often than users. It was also hypothesized that library staff and reference librarians would have a higher success rate than public users. The third hypothesis was that UOP users would perform keyword searches more often than library staff. Studies were conducted in 1995 in 1996 to test these hypotheses to provide comparative data on the search styles of users and staff. Searches of the INNOPAC database, using transaction logs, were performed by 4 terminal groups: public users, technical services staff, public services staff, and reference librarians. It was discovered that replicating a study is not nearly as straightforward as was initially thought. It was also found to be surprisingly difficult to compare year to year data at the same institution; primarily due to a continually changing technological environment

Source

Library resources and technical services. 41(1997) no.3, S.210-235

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Abstract

Reports results of an evaluation of the Online at PA Libraries project (Autumn 1996 to Autumn 1997), funded by Bell Atlantic and administered by the Pennsylvania Dept. of Education's Office of Commonwealth Libraries and the Schuylkill Intermediate Unit, which has had a significant impact on the provision of Internet based information services and resources to Pennsylvania public library users. 4 surveys were conducted: a survey to assess the participating libraries' expectations concerning the project; a user survey to determine user satisfaction, demographic and overall project and Internet assessment; and 2 training evaluation surveys conducted at the start and at the follow up stage of the project. The project has provided a statewide demonstration of what can be done to improve quickly and significantly the statewide public library services; to connect public libraries to the Internet and provide a range of new services and resources to their communities; and to 'junpstart' libraries, librarians and citizens into the global networked society

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Abstract

Reports on the results of focused group interviews conducted by OCLC of library users and OPACs. Library users, library public and technical services staff at six libraries were interviewed. Details their neeeds and perceptions

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Source

Technical services quarterly. 9(1991) no.1, S.57-70

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Date

25. 1.2016 18:46:22

Source

Information processing and management. 51(2015) no.5, S.557-569

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Abstract

Reports results of a questionnaire survey, the main purpose of which was to study and understand library users' perceptions of reference librarians' body language and its influence on the users' satisfaction of the reference interviews. The aim was to improve the overall quality of reference services. The study was undertaken in the National Yang-Ming University Library and involved 162 data samples. Describes the statistical methods used and the content analysis applied to the analysis of the data. Findings indicate that users prefer librarians' to adopt an approachable mode: arms relaxed; frequent eye contact; greeting users with a smile; hands unoccupied, and with appropriate hand gestures. Contrarily, preoccupation mode: with arms crossed; frowning; and hands busy with work; conveys an unfriendly message to library users. Concludes that the findings could be a valuable tool for reference librarians to develop their interviewing techniques in terms of body language and so improve the quality of referecne services