-
Corrall, S.: Strategic planning for library and information services (1994)
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- COMPASS
- Information services / Management
Libraries / Management
- LCSH
- Information services / Planning
- Subject
- Information services / Planning
Information services / Management
Libraries / Management
-
Corrall, S.: Handbook of strategic planning for library and information services (1995)
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- COMPASS
- Information services / Management
Libraries / Management
- LCSH
- Information services / Planning
- Subject
- Information services / Planning
Information services / Management
Libraries / Management
-
¬The reference assessment manual (1995)
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- Editor
- Evaluation of Reference and Adult Services Committee Management and Operation of Public Services Section, Reference and Adult Services Division
- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
-
Stroetmann, K.: Information management for the '90s : a conceptual framework (1992)
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- Pages
- S.7-22
- Source
- Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
- Theme
- Information Resources Management
-
Akkermans, H.; Ygge, F.; Gustavsson, R.: HOMEBOTS : Intelligent decentralized services for energy management (1996)
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- Series
- Advances in knowledge management; vol.1
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Information services policy manual : an outline (1994)
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- Abstract
- Outlines the document: 'Information services policy manual'; produced by the American Library Association, Reference and Adult Services Division, Management and Operation of Public Services Section, Management of Reference Services Committee. The document is designed to provide a framework and guide to develop a manual addressing the organizational structure, services and service philosophy, staff and collections of reference services
-
Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
-
Cofer, J.I.; Greenley, H.P.: Continuous quality improvement for health information management (1998)
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- LCSH
- Medicine / Information services / Management / Quality control
Health / Information services / Management / Quality control
Health facilities / Information services / Quality control
Total Quality Management
Information Management
- Subject
- Medicine / Information services / Management / Quality control
Health / Information services / Management / Quality control
Health facilities / Information services / Quality control
Total Quality Management
Information Management
- Theme
- Information Resources Management
-
Hofmann, U.: Developing a strategic planning framework for information technologies for libraries (1995)
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- Footnote
- Auch in: Library management 16(1995) no.2, S.4-14.
- Source
- OCLC systems and services. 11(1995) no.4, S.22-32
-
DiRenzo, T.G.: Developing new markets for information products (1994)
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- LCSH
- Information services industry / Management
Information services / Marketing
- Subject
- Information services industry / Management
Information services / Marketing
- Theme
- Information Resources Management
-
Hobohm, H.-C.: Auf dem Weg zur lernenden Organisation : neue Management-Konzepte für die Digitale Bibliothek (1997)
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- Abstract
- Library world is actually facing 2 major changes. The one described by the concept of the Digital or Virtual Library let us already anticipate fundamental changes in the products and services libraries will deliver in the future. At present libraries also must react to important economic changes with phenomena like privatisation, deregulation and globalisation of economic processes which - at least in Germany - have now a growing impact on the library and information business. This situation is a real challenge for library management. But unfortunately new management concepts are hardly found in library literature and practice in Germany. Therefore the article wants to give to the library world some ideas on new management and business concepts like the 'learning organisation' or the 'innovative collaborator'
- Date
- 20.12.1997 10:28:22
- Theme
- Information Resources Management
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Abstract
- Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
- Date
- 17. 7.1998 22:10:42
- Source
- Internet reference services quarterly. 3(1998) no.1, S.29-36
-
Davis, E.; Stone, J.: ¬A painless route on to the Web : Web services 1: The Royal Postgraduate Medical School (1997)
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- Abstract
- 1st of 2 articles detailing how library management systems have been used in special libraries to launch WWW catalogue services. Describes how the Royal Postgraduate Medical School, London, UK, used Sirsi Unicorn software to add WWW browser catalogue access, WebCat, to their WWW service. Explains how WebCat was set up, its facilities, providing links to electronic journals, and links via the homepage to other sites
- Date
- 29. 7.1998 21:22:27
-
Williams, B.J.S.: Document management in local government : the latest update: 'in 1998 authorities are chasing effiency as hard as any other sector' (1998)
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- Abstract
- Surveys document management systems is use in UK local government. covers: finance, revenues, benefits systems, palnning and other services including libraries, emergency planning, social services, electronic printing, purchasing, recruitment and contract services
- Source
- Information management and technology. 31(1998) no.1, S.17-20
-
Swah, G.; Marsland, G.: Current trends in the use of the public library information centre (1994)
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- Abstract
- Asserts that UK public libraries are now busier than ever and are facing higher public expectations of the services on offer. Explores some of the possible reasons for this. Government initiatives including the Citizen's Charter, as well as fundamental changes in all areas of the education systems, are highlighted as being major contributions to the changes in usage. The introduction of the National Curriculum, the impact of open learning courses and reduced personal and instituional spending power within academic libraries have prompted both teachers and students to turn in increasing numbers to the public reference library. Discusses some of the implications for the management of theses services and outlines some possible strategies for the future
- Source
- Library management. 15(1994) no.6, S.20-22
-
Rowley, J.: ¬The changing face of current awareness services (1998)
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- Abstract
- Presents a state of the art review of current awareness services in 1997 noting: the components of typical current awareness services; the range and types of databases that may be scanned during searches; and the role of feedback and document delivery mechanisms. Includes a checklist of criteria which may be used to evaluate current awreness services, including: database coverage; timeliness and currency; cost; and mechansims for creating and maintaining user SDI profiles. Discusses the main types of current awareness services: contents page services; abstracting and indexing services; and integrated online products (such as Engineering Index's Engineering Village), including SDI. Considers the concept of currency and remarks on the tendency for current awareness services to be products of a producer led rather than a user led culture
- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
-
Eisenschitz, T.S.: Information transfer policy : issues of control and access (1993)
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- COMPASS
- Information services / Management
- Subject
- Information services / Management
-
Carter, J.A.: PASSPORT/PRISM: authors and titles and MARC : oh my! (1993)
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- Source
- OCLC systems and services. 9(1993) no.3, S.20-22
-
Total quality management in information services (1995)
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- Abstract
- Discusses management practices in the information environment: defining quality management; initiating quality management programmes; improving customer care practices; the route to continuous improvement in information services; building trust and teamwork; senior management's role in the total quality plan; and developing and implementing the quality management plan. Includes the George Westinghouse total quality achievement qward evaluation criteria rating system
- Series
- The information services management series; 4
- Theme
- Information Resources Management
-
Morris, A.: Expert systems for library and information services : a review (1991)
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- Source
- Information processing and management. 27(1991) no.6, S.713-724
