Search (7 results, page 1 of 1)

Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003) 0.04
```
0.040322773 = product of:
  0.08064555 = sum of:
    0.051176272 = weight(_text_:reference in 33) [ClassicSimilarity], result of:
      0.051176272 = score(doc=33,freq=2.0), product of:
        0.18975449 = queryWeight, product of:
          4.0683694 = idf(docFreq=2055, maxDocs=44218)
          0.04664141 = queryNorm
        0.2696973 = fieldWeight in 33, product of:
          1.4142135 = tf(freq=2.0), with freq of:
            2.0 = termFreq=2.0
          4.0683694 = idf(docFreq=2055, maxDocs=44218)
          0.046875 = fieldNorm(doc=33)
    0.029469274 = product of:
      0.058938548 = sum of:
        0.058938548 = weight(_text_:services in 33) [ClassicSimilarity], result of:
          0.058938548 = score(doc=33,freq=4.0), product of:
            0.1712379 = queryWeight, product of:
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.04664141 = queryNorm
            0.344191 = fieldWeight in 33, product of:
              2.0 = tf(freq=4.0), with freq of:
                4.0 = termFreq=4.0
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.046875 = fieldNorm(doc=33)
      0.5 = coord(1/2)
  0.5 = coord(2/4)
```
Abstract

This article examines the question, "What differences do libraries and librarians make?" primarily from the perspective of geographical communities. The article first states the reasons why this is an essential research question and describes the contributions of current public library planning tools to the determination of impact. It then takes a broad look at the framework that is essential for the intellectual development of this topic and the ability to answer the question, including methodological approaches and theoretical frameworks that will be discussed throughout. While the authors pose this research problem as an evaluation question, this article examines contributions of research in several areas--particularly professional practice, especially reference research that has been informed by qualitative methods--to its solution. Finally, the authors examine approaches to studying context as a framework for determining the impacts of library services and include a brief presentation of findings from a recent study of "How Libraries and Librarians Help: Context-Centered Methods for Evaluating Public Library Efforts at Bridging the Digital Divide and Building Community," funded by the Institute of Museums and Library Services (IMLS).

Durrance, J.C.: Reference success : does the 55 percent rule tells the whole story? (1989) 0.03

0.03411752 = product of:
  0.13647008 = sum of:
    0.13647008 = weight(_text_:reference in 5835) [ClassicSimilarity], result of:
      0.13647008 = score(doc=5835,freq=2.0), product of:
        0.18975449 = queryWeight, product of:
          4.0683694 = idf(docFreq=2055, maxDocs=44218)
          0.04664141 = queryNorm
        0.71919286 = fieldWeight in 5835, product of:
          1.4142135 = tf(freq=2.0), with freq of:
            2.0 = termFreq=2.0
          4.0683694 = idf(docFreq=2055, maxDocs=44218)
          0.125 = fieldNorm(doc=5835)
  0.25 = coord(1/4)

Durrance, J.C.: Factors that influence reference success : what makes questioners willing to return? (1995) 0.03
```
0.03411752 = product of:
  0.13647008 = sum of:
    0.13647008 = weight(_text_:reference in 2617) [ClassicSimilarity], result of:
      0.13647008 = score(doc=2617,freq=8.0), product of:
        0.18975449 = queryWeight, product of:
          4.0683694 = idf(docFreq=2055, maxDocs=44218)
          0.04664141 = queryNorm
        0.71919286 = fieldWeight in 2617, product of:
          2.828427 = tf(freq=8.0), with freq of:
            8.0 = termFreq=8.0
          4.0683694 = idf(docFreq=2055, maxDocs=44218)
          0.0625 = fieldNorm(doc=2617)
  0.25 = coord(1/4)
```
Abstract

Analyses the success of reference enquiry work based on the assumption that consideration of users' willingness to return to the same librarian avoids the limitations associated with using accuracy as the primary measure of success. The analysis is based on data from the Willingsness to Return Study carried out by the author using unobtrusive methodology since 1986, and supplemented by a further study of professional practice at job and career information centres in several states in the USA. Examines a variety of factors thrown up by these studies which are associated with successful reference interaction

Source

Reference librarian. 1995, nos.49/50, S.243-265

Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 0.01

0.013891948 = product of:
  0.055567794 = sum of:
    0.055567794 = product of:
      0.11113559 = sum of:
        0.11113559 = weight(_text_:services in 3794) [ClassicSimilarity], result of:
          0.11113559 = score(doc=3794,freq=2.0), product of:
            0.1712379 = queryWeight, product of:
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.04664141 = queryNorm
            0.6490128 = fieldWeight in 3794, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.125 = fieldNorm(doc=3794)
      0.5 = coord(1/2)
  0.25 = coord(1/4)

Fisher, K.E.; Durrance, J.C.; Hinton, M.B.: Information grounds and the use of need-based services by immigrants in Queens, New York: : a context-based, outcome evaluation approach (2004) 0.01
```
0.0061394316 = product of:
  0.024557726 = sum of:
    0.024557726 = product of:
      0.049115453 = sum of:
        0.049115453 = weight(_text_:services in 2247) [ClassicSimilarity], result of:
          0.049115453 = score(doc=2247,freq=4.0), product of:
            0.1712379 = queryWeight, product of:
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.04664141 = queryNorm
            0.28682584 = fieldWeight in 2247, product of:
              2.0 = tf(freq=4.0), with freq of:
                4.0 = termFreq=4.0
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.0390625 = fieldNorm(doc=2247)
      0.5 = coord(1/2)
  0.25 = coord(1/4)
```
Abstract

We elaborate an Pettigrew's (1998, 1999) theory of information grounds while using an outcome evaluation approach enriched by its focus an context to explore the use of need-based services by immigrants in New York City. Immigrants have substantial information and practical needs for help with adjusting to life in a new country. Because of differences in language, culture, and other factors such as access, new immigrants are a difficult population to study. As a result, little research has examined their predilections from an information behavior perspective. We report findings from a qualitative study of how literacy and coping skills programs are used by and benefit the immigrant customers of the Queens Borough Public Library (QBPL). From our interviews and observation of 45 program users, staff, and other stakeholders, we derived a grand context (in Pettigrew's terms) woven from three subcontexts: the immigrants of Queens, New York; the QBPL, its service model, and activities for immigrants; and professional contributions of QBPL staff. Our findings are discussed along two dimensions: (a) building blocks toward information literacy, and (b) personal gains achieved by immigrants for themselves and their families. We conclude that successful introduction to the QBPL-as per its mission, programming, and staff - can lead immigrants to a synergistic information ground that can help in meeting broad psychological, social, and practical needs.
Durrance, J.C.: Information needs : old song, new tune (1989) 0.01
```
0.006077728 = product of:
  0.024310911 = sum of:
    0.024310911 = product of:
      0.048621822 = sum of:
        0.048621822 = weight(_text_:services in 2834) [ClassicSimilarity], result of:
          0.048621822 = score(doc=2834,freq=2.0), product of:
            0.1712379 = queryWeight, product of:
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.04664141 = queryNorm
            0.28394312 = fieldWeight in 2834, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.0546875 = fieldNorm(doc=2834)
      0.5 = coord(1/2)
  0.25 = coord(1/4)
```
Abstract

The challenge facing the library profession is not only to learn how to identify information needs, but also to create new services and reshape existing service delivery patterns around them. Provides a brief examination of the literature of information needs and information seeking behaviour. Examines problems arising from meeting information needs in an electronic age, and describes a few societal changes that directly affect the way libraries attempt to meet information needs. Emphasises that the challenge of the 1990s is to design research that will help librarians and the information systems with which they work to anticipate a wide range of information needs.
Pettigrew, K.E.; Durrance, J.C.; Unruh, K.T.: Facilitating community information seeking using the Internet : findings from three public library-community network systems (2002) 0.00
```
0.004341234 = product of:
  0.017364936 = sum of:
    0.017364936 = product of:
      0.034729872 = sum of:
        0.034729872 = weight(_text_:services in 5234) [ClassicSimilarity], result of:
          0.034729872 = score(doc=5234,freq=2.0), product of:
            0.1712379 = queryWeight, product of:
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.04664141 = queryNorm
            0.2028165 = fieldWeight in 5234, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.6713707 = idf(docFreq=3057, maxDocs=44218)
              0.0390625 = fieldNorm(doc=5234)
      0.5 = coord(1/2)
  0.25 = coord(1/4)
```
Abstract

Pettigrew, Durrance, and Unruh report on data collected by survey, interview, field observation and focus groups concerning three communities recognized for community information networks in which the local public library played a leading role. The survey was posted for 73 days on the website of each network and yielded 197 responses providing insights on how the public uses CI systems, barriers encountered, and resulting benefits to users and communities. Responding users were diverse demographically, and sought a wide variety of information types. The information types were broader than previous CI studies with a strong emphasis on employment, volunteerism, social services, local history and genealogy, sale, exchange and donation of goods, news, and technical information. Barriers identified were technological, economic, geographic, search skill related, cognitive, and psychological, as well as a large class of information related barriers concerning the quality of the information provided, its accessibility, and security. Users are identified who browse the CI system with particular interest in discovering material of potential value to others. The systems are valued and used by the adult population and seem to strengthen existing communities while stimulating the formation of information communities.

Search (7 results, page 1 of 1)

Authors

Years