Search (116 results, page 1 of 6)

  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"m"
  • × language_ss:"e"
  1. Kaye, D.: Information and business : an introduction (1991) 0.06
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    Abstract
    This work uses a background of business studies and the existence of ever-changing business reference works as a starting point from which to examine the various sources of business information - standards, trade and research organizations, libraries etc. Examines information needs and sources against the business environment, structure and methods in which information needs arise.
    COMPASS
    Business / Information sources
    LCSH
    Business information services / Great Britain
    Subject
    Business / Information sources
    Business information services / Great Britain
    Theme
    Information Resources Management
  2. Buchanan, L.E.; Luck, D.L.; Jones, T.C.: Integrating information literacy into the virtual university : a course model (2002) 0.05
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    Abstract
    The virtual university environment provides librarians with new opportunities to contribute to the educational process. Building on the success of team-teaching a traditional liberal arts core course with composition and communications faculty, librarians and a communications professor worked together to integrate the Association of College & Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education (2000) into the online environment. The resulting graduate-level course in multimedia literacy assembled faculty and curriculum resources normally untapped in traditional classrooms. All five information literacy standards covering need, access, evaluation, use and the social, economic, legal, and ethical issues surrounding information use were addressed. Readings and threaded discussions about intellectual property, fair use of copyrighted materials, the evaluation of free and fee-based Web information and Web page design and construction prepared students to work in groups to design and construct Web sites. Students also completed a capstone project in the form of individual Web portfolios, which demonstrated the information and multimedia principles they learned in the class. Assessment of information literacy skills occurred through the analysis of student discussion, evaluative annotations, Web site assignments, perception surveys, and a master's level comprehensive exam question. What was learned in this course will serve as a model for future collaborative partnerships in which faculty and librarians work together to ensure that students who learn from a distance truly master information literacy competencies.
    Footnote
    Beitrag in einem Themenheft: Teaching and assessing information skills in the twenty-first century
  3. Standards for public libraries (1977) 0.04
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  4. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.04
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    Date
    25. 3.2003 13:22:23
  5. St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003) 0.04
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    Date
    11. 6.2004 14:52:22
    Footnote
    Dadurch wäre gewährleistet, dass die Aus- und Fortbildung nahe an den aktuellen Bedürfnissen der Arbeitsstelle und doch nach hohem Standard durchgeführtwird. Für die Zertifizierung der Kurse und Abschlüsse soll ein unabhängiges, internationales »Knowledge Council« eingerichtetwerden, das neben der Zertifi-zierung auch Forschung betreiben und einen Austausch ermöglichen soll. Es werden also internationale Standards angestrebt, die die Qualitätssicherung und Vergleichbarkeit der bei den lokalen Trägern angesiedelten Fortbildung gewährleisten sollen. Konzept fiir große Verhältnisse Das Ziel dieses Konzepts ist die Einführung eines Systems des professionellen Lernens für Wissensarbeiter, das der Wissensentwicklung und der Wissensverteilung (»Knowledge Development and Knowledge Sharing«) im Unternehmen direkt zugute kommen soll. Ziel soll ein exzellenter Service im Wissensmanagement sein und ein sich selbst verstärkender Prozess des Lernens der Organisation in Gang gebrachtwerden. Man könnte St. Clair vorwerfen, dass seine mit vielen Zitaten aus der Managementliteratur versehenen Überlegungen nicht konkret genug seien, er möchte aber erklärtermaßen erst einmal einen Rahmen abstecken, in dem so etwas funktionieren könnte. Und das macht er gut: In den Kapiteln, in denen es um die Einführung des Lernzentrums geht, werden knüppeldick strategische Hinweise samt Checklisten gegeben, wie man das innerhalb der Firma angehen kann, um ein solches Projekt einzuführen. Am Anfang der Konzeption steht beispielsweise ein »LearningAudit«, der ähnlich dem aus dem Bibliotheksmanagement bekannten »Information Audit« die Bedürfnisse und Strukturen im Aus- und Fortbildung erhebt. Und da St. Clair Management aus dem Effeff kann, sind auch die folgenden Schritte hervorragend beschrieben. Die Vision und ihre Umsetzung kann also sehr gut nachvollzogen werden.
    Series
    Information Services Management Series
  6. Porter, K.: Setting up a new library and information service (2003) 0.04
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    Abstract
    Is intended as a guide for those people who have been charged with establishing a library or information service in their organisation. It is a practical guide to the steps that need to be taken, the people that will need to be dealt with and the procedures that will have to be adopted in order to bring the venture to a successful conclusion. Contains many practical tips and hints from the author.
    Content
    Key Features - Deals with the whole process - from start to finish and is based an sound principles that have worked in practice - Is easy to follow as a step-by-step guide - Is of value to both professional librarians and non-professional staff working in the field The Author Kirby Porter is currently employed as Principal Librarian for the Northern Ireland Civil Service and Head of Library Services for the Northern Assembly. He has developed libraries in various government departments, colleges and other organisation such as the Human Rights Commission. Readership The book is aimed at all librarians and informational professionals, and non-librarians responsible for library collections. Contents Introduction Why create a library service, purpose First steps - finding out about customers, involving customers Information audit, finding out about what you have got, finding out about what the customer needs Organising information, classification Standard, cataloguing standards, copyright Planning and implementation, library layout, library systems Marketing the service Review, performance indicators Conlusion/things to look out for
  7. Campbell, M.J.: Business information services : some aspects of structure, organization and problems (1981) 0.04
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    Series
    Social science information studies
  8. Bryson, J.: Managing information services : an integrated approach (1997) 0.04
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    Date
    31.12.1998 22:01:11
    Footnote
    Rez. in: Journal of librarianship and information science 30(1998) no.2, S.146-148 (S.P. Webb)
  9. Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003) 0.04
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    Abstract
    First published in 1993, this book presents a new process approach to library and information services.
    Date
    25.11.2005 18:58:22
  10. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.03
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    Date
    26. 2.2008 19:22:51
    Footnote
    Rez. in: Assignation. 14(1997) no.2, S.24 (S. Vogel); Journal of librarianship and information science 30(1998) no.1, S.68 (J. Secker)
    LCSH
    Information services
    Subject
    Information services
  11. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.03
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  12. Ford, N.: Introduction to information behaviour (2015) 0.03
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    Date
    22. 1.2017 16:45:48
    LCSH
    Information behavior
    Subject
    Information behavior
  13. Lankes, R.D.: New concepts in digital reference (2009) 0.03
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    Abstract
    Let us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use.
    LCSH
    Information retrieval
    Series
    Synthesis lectures on information concepts, retrieval & services; 1
    Subject
    Information retrieval
  14. Burton, P.F.: Information technology and society : implications for the information professions (1992) 0.03
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    Abstract
    Examines the changes informaton technology has made to people's lives at the level of the individual, the organization and society. The consequences for future information work and the requirements for training the profession are set out
    COMPASS
    Society / Effects of / Information technology
    Subject
    Society / Effects of / Information technology
  15. Exploring the contexts of information behaviour : Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK (1999) 0.02
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    Abstract
    Kapitel: Keynote papers - Theoretical perspectives - The health services context - Everyday life - The work environment - Organization of information in context - An information systems perspective
    Content
    Enthält u.a. die Beiträge: INTRONA, L.D.: Context, power, bodies and information: exploring the 'entangled' contexts of information; JACOB, E.K. u.a.: When essence becomes function: post-structuralist implications for an ecological theory of organizational classification systems; MALMSJO, A.: Conditions for designing different kinds of information systems; JULIEN, H.: Where to from here? Results of an emprical study and user-centred implications for system design; VAKKARI, P.: Task complexity, information types, search strategies and relevance: integrating studies on information seeking and retrieval; SPINK, A.: Towards a theoretical framework for information retrieval in an information seeking context; KUHLTHAU, C.C.: Investigating patterns in information seeking; concepts in context; BREZILLON, P. u.a.: Modeling context in information seeking; BYSTROM, K.: Information seekers in context: an analysis of the 'doer' in INSU studies; AUDUNSON, R.: Can institutional theory contribute to our understanding of information seeking behaviour?; SONNENWALD, D.H.: Evolving perspectives of human information behaviour: conexts, situations, social networks and information horizons; OLSSON, M.: Discourse: a new theoretical framework for examining information behaviour in its social context; KEANE, D.: The information behaviour of senior executives; LIMBERG, L.: Three conceptions of information seeking and use; PRESTON, H. u.a.: An evaluation of case study methodology within information system research; WILSON, T.D.: Exploring models of information behaviour: the 'uncertainty' project; ENNIS, M. u.a.: Towards a predictive model of information seeking: empirical studies of end-user searching; SOLOMON, P.: Information mosaics: patterns of action that structure; TOMS, E.G.: What motivates the browser? ABAD-GARCIA, M.F.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain: GORMAN, P.: Information seeking of primary care physicians: conceptual models and empirical studies; LOMAX, E.C. u.a.: An investigation of the information seeking behavior of medical oncologists in Metropolitan Pittsburgh using a multi-method approach; PETTIGREW, K.E.: Agents of information: the role of community health nurses in linking the elderly with local resources by providing human services information; URQUHART, C.J.: Using vignettes to diagnose information strategies: opportunities and possible problems for information use studies of health professionals; WILDEMUTH, B.M. u.a.: The transition from formalized need to compromised need in the context of clinical problem solving; MARCELLA, R. u. G. BAXTER: The transition from formalized need to compromised need in the context of clinical problem solving; COLES, C.: Information seeking behaviour of public library users: use and non-use of electronic media; GREEN, A.-M. u. E. DAVENPORT: Putting new media in its place: the Edinburgh experience; ROSS, C.S.: Finding without seeking: what readers say about the role of pleasure-reading as a source of information; SAVOLAINEN, R.: Seeking and using information from the Internet: the context of non-work use; SPINK, A. u.a.: Everyday life information-seeking by low-income African American households: Wynnewood Healthy Neighbourhood Project; DIXON, P. u. L. BANWELL: School governors and effective dicision making; COOPER, L. u. C.C. KUHLTHAU: Imagery for constructing meaning in the information search process: a study of middle school students; FABRITIUS, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists; JOHINSTON, S.: Training for the information economy: a study of the information culture of a graduate business school; NICHOLAS, D. u. P. WILLIAMS: The changing information environment: the impact of the Internet on information seeking behaviour in the media; WIJNGAERT, L. van de: A policy capturing study of media choice: the effect information of needs and user characteristics on media choices; FETZER, A.: Validity claims: assigning contextual information; FOSTER, A.: On the interpretative authority of information systems; MUTCH, A.: Information: a critical realist approach; PERRY, M.: Process, representation and taskworld: distributed cognition and the organisation of information; HUOTARI, M.-L.: Social network analysis as a tool to evaluate IM in the public sector: a pilot study at the University of Tampere
    Footnote
    Rez. in: Education for information 18(2000) no.1, S.84-85 (D. Bawden)
  16. Reference and information services : an introduction (1995) 0.02
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    Content
    Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
    LCSH
    Information services
    Subject
    Information services
  17. Covert and overt : recollecting and connecting intelligence service and information science (2005) 0.02
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    Classification
    327.12 22
    Content
    Intelligence work and the information professions / Robert S. Taylor -- Spies of the airwaves / Norman Horrocks -- Intelligence work and information science : two men in a boat / David Batty -- The intelligence game : seeing is believing? / Robert Lee Chartrand -- Applications of information science to U.S. naval intelligence and narcotics intelligence, 1974-1992 / Emil Levine -- A life in the information trade / Charles T. Meadow -- Information management in MI5 before the age of the computer / Alistair Black and Rodney Brunt -- Some aspects of indexing in British intelligence, 1939-1945 / Rodney Brunt -- Intelligence agencies, librarians, and information scientists / Colin Burke -- Historical note on information science in wartime : pioneer documentation activities in World War II / Pamela Spence Richards -- Technology for open source government information and business intelligence / George L. Marling -- Knowledge transfer : information science shapes intelligencein the cold war era / Lee S. Strickland -- The information science and intelligence literature : an overview / Robert V. Williams -- Defining what information science is or should be : a survey and review of a half-century of published pronouncements / Ben-Ami Lipetz -- Wanted : a definition of "intelligence" / Michael Warner -- Evidence and inference in foreign intelligence / Maurice H. Hellner -- The zoo and the jungle : a comparison of the information practices of intelligence analysts and of scientists / Harold Wooster.
    DDC
    327.12 22
    Footnote
    Rez. in: JASIST 58(2007) no.2, S.303-305 (L. Hayden): "Part history and part call to action, Covert and Overt examines the relationship between the disciplines of intelligence service and information science. The book is significant in that it captures both the rich history of partnership between the fields, and because it demonstrates clearly the incomplete nature of our understanding of that partnership. In the post-9/11 world, such understanding is increasingly important, as we struggle with the problem of transforming information into intelligence and intelligence into effective policy. Information science has an important role to play in meeting these challenges, but the sometimesambiguous nature of the field combined with similar uncertainties over what constitutes intelligence, makes any attempt at definitive answers problematic. The book is a collection of works from different contributors, in the words of one editor "not so much a created work as an aggregation" (p. 1). More than just an edited collection of papers, the book draws from the personal experiences of several prominent information scientists who also served as intelligence professionals from World War II onward. The result is a book that feels very personal and at times impassioned. The contributors attempt to shed light on an often-closed community of practice, a discipline that depends simultaneously on access to information and on secrecy. Intelligence, like information science, is also a discipline that finds itself increasingly attracted to and dependent upon technology, and an underlying question of the book is where and how technology benefits intelligence (as opposed to only masking more fundamental problems of process and analysis and providing little or no actual value).
    The role of technology in both intelligence and information science is just one question explored in Covert and Overt, which takes on more fundamental issues as well. Even the ubiquitous "What is information?" debate is revisited. But the questions asked are always subordinate to the overarching theme of bringing concepts and techniques of intelligence and information science together and examining the results. The process and lifecycle of intelligence is explored and mapped to information science methods, primarily indexing and information retrieval. In more historical explorations undertaken by contributors, it becomes apparent that intelligence and information science have always been closely aligned, but that this alignment is not always perceived by those engaged in intelligence work. Interestingly, and probably not surprisingly, a general consensus seems to be that library and information science practitioners involved in intelligence were (and are) more capable of seeing the complementary nature of the techniques information science brings to intelligence services than many intelligence professionals, who often needed demonstrations of efficacy to be convinced. Structurally, the book is divided into four parts, moving from anecdotal accounts through to discussions of definition and theory. Part 1, "Information Science and Intelligence: Reminiscences and Reflections from World War II to Today" is comprised of the personal stories of information scientists who also served as intelligence professionals at various times during and since World War II, collected from special panel presentations at the 2001 and 2002 American Society for Information Science and Technology (ASIS&T) annual conferences. These contributors include former American and British servicemen and intelligence officers who all relate a common experience of dealing with information, documents, and other records in the pursuit of intelligence goals.
    This book is a successful and realistic examination of the current state of inquiry into the relationship between intelligence and information science, and does not flinch from the limits of this inquiry to date. The book can be viewed as a deliberate attempt to stimulate further interest in these studies, and serves as an excellent roadmap for future researchers (like this reviewer) who also have moved from intelligence service into information science. Many of the stories and studies in the book could easily provide fresh and vital avenues of research to new and veteran scholars. If there are limitations to the impact of the book, most must be viewed in the context of the lack of literature from which to draw. Contributions come from a variety of sources and although some new studies are included, for the most part, the chapters are not original to this publication. This results at times in a sense of the editors taking what they could get on the topic. The reader must determine whether this is viewed as a flaw or as reinforcement of the editors' conclusion that more research into the subject matter is important and necessary. It becomes a question of whether or not one wishes to answer the call. One interesting limitation, however, is the lack of a critical stance on the part of most of the contributors. The chapters tend to describe the relationship between intelligence and information science, but few question the nature of that relationship, the social construction of the two disciplines, or moral and ethical concerns associated with spying and information operations. In general, a reader is left with the impression that intelligence service is a good thing, and that information science as a discipline can both improve it as well as learn from it. Little insight is offered into the value and direction of intelligence in the 21 st century, or the impact that our technologies may have. One exception comes from Colin Burke who, in his chapter, "Intelligence Agencies, Librarians, and Information Scientists," touches on some of these issues with his claim that library and information science practitioners must "help bring the information advances from the intelligence communities to an industry that can be committed to distributing information at the lowest cost to the most people" (p. 112). Nevertheless, no serious questions regarding issues of control, power, or resistance are raised. Given recent debates over surveillance, privacy, and the erosion of civil liberties in the wake of 9-11, it would seem that this is an area of intelligence and information studies that also deserves attention. Covert and Overt is an excellent historical overview of the close relationship between intelligence and information science. The book is also intriguing and timely in its argument for further research and study into these areas. Despite the limitations of subject matter and the challenges that come with the disciplines that it explores, it is required reading for practitioners in either world who wish to gain a greater understanding of the operations of the other."
    Imprint
    Medford, NJ : Information Today
    LCSH
    Intelligence service / Information services
    Intelligence service / Information resources
    Information science
    Subject
    Intelligence service / Information services
    Intelligence service / Information resources
    Information science
  18. Orna, E.: Information strategy in practice (2004.) 0.01
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    Date
    30. 6.2005 20:52:22
    Footnote
    Rez. in: B.I.T. online 8(2005) H.2, S.203 (J. Plieningr): "Auf der Vorderseite des Umschlags des Paperbacks prangt eine Grafik von der Art, wie man sie im Inhalt des Buches häufig finden kann: Ein runder Kreis, Pfeile nach innen und außen deuten die In- und Outputs an, innen konzentrische Kreise. Ganz außen ist die Organisation zu finden, eins weiter drinnen die Business strategy und den Kern bildet die information strategy. Das strategische Management der Information stellt also in der Vorstellung der Autorin den Kern einer Firma oder Organisation dar. Das Werk soll die Anleitung zu einer solchen Strategie geben. Allerdings handelt es sich im Grunde bei diesem Buch um bekannte Inhalte, da es sich um die nahezu unveränderte, und auch in den Bibliographien der einzelnen Kapitel nicht aktualisierte zweite Auflage von Practical information policies aus dem Jahre 1999 handelt. Aus diesem "Klassiker" wurden die detaillierten Fallstudien entfernt und hier durch eine neue Einleitung und zwei abschließende Kapitel ergänzt. Die Autorin weist denn auch in der Einleitung darauf hin, dass dieses Buch als Studienausgabe des Werkes von 1999 anzusehen ist. Die Literaturangaben der übernommenen Artikel wurden nicht aktualisiert, jene der neu hinzugefügten Kapitel endet bei 2002. Beim Lesen entfaltet das Werk seinen ganzen Charme angelsächsischer Kompetenz, praktische Inhalte theoretisch angeleitet und doch mit immensem Praxisbezug durchzuarbeiten und auszubreiten. Der Inhalt ist häufig durch Aufzählungen und Auflistungen ergänzt, wobei als Kritikpunkt anzumerken -ist, dass die Aufzählungspunkte im Unterschied zu der Vorauflage nicht jeweils auf einer neuen Zeile stehen, sondern in den Zeilenfluss eingearbeitet wurden um Platz zu sparen. Dies geht auf Kosten der Obersichtlichkeit, was einem Werk, das laut Verlagstexten auch für Lehr- und Studierzwecke eingesetzt werden soll, schlecht ansteht.
    Bei der Lektüre fällt zweierlei auf: Zum einen wird großer Wert auf ein "Information Audit" gelegt, ein Gebiet, auf dem deutsche Bibliotheken großen Nachholbedarf haben. Ein solcher Audit geht über eine bloße Benutzerbefragung hinaus und soll die Informationsströme in der Trägerorganisation der Bibliothek untersuchen, um dann erst zu einer Formulierung der Informationsstrategie der Trägerorganisation zu kommen, welche in Folge der gediegenen Vorarbeit dann auf einem gesicherten Fundament steht. Wer sich das Know-how zu einer solchen umfassenden Untersuchung nicht durch Spezialliteratur aneignen will, der bekommt hier eine knappe und doch umfassende Anleitung zur Hand geliefert. Zum anderen wird klar, dass sich die Ausführungen zur Formulierung, Implementation und Umsetzung einer Informationsstrategie vor allem auf Firmen- und Spezialbibliotheken beziehen, ja sogar eher auf die Ebene des Informationsmanagements der Trägerorganisation selbst, also auf die Bibliothek bzw. Informationsvermittlungsstelle. Bibliothe-kare von kommunalen und universitären Systemen werden also nicht unmittelbaren praktischen Nutzen aus der Lektüre ziehen können, gleichwohl bietet das Buch einen guten Ausblick in ein mögliches Handlungsfeld, in das sich diese Bibliotheken sich bewegen könnten. Obgleich im Grunde sechs Jahre alt, sind die Inhalte dieses "Primers" immer noch aktuell. Die angelsächsische Art, Inhalte knapp und didaktisch aufzubereiten, ist hier hervorragend umgesetzt. Die in der Vorauflage breit dokumentierten praktischen Beispiele fehlen hier nicht ganz, da sie verkürzt eingearbeitet wurden und auch sonst immer wieder auf praktische Erfahrungen und Umsetzungen Bezug genommen wird. Die Lektüre wird dem Fachpublikum empfohlen!"
  19. Crawford, J.: Evaluation of library and information services (1996) 0.01
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    COMPASS
    Information services
    Footnote
    Rez. in: Managing information. 3(1996) no.10, S.45 (A. Dawson)
    LCSH
    Information services / Evaluation
    Subject
    Information services / Evaluation
    Information services
  20. Curzon, S.C.: Managing the interview (1995) 0.01
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)

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