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  • × theme_ss:"Benutzerstudien"
  • × theme_ss:"Suchtaktik"
  1. Lee, H.-L.: Navigating hierarchies vs. searching by keyword : two cultural perspectives (2006) 0.03 
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    Pages
    S.233-239
    Source
    Knowledge organization for a global learning society: Proceedings of the 9th International ISKO Conference, 4-7 July 2006, Vienna, Austria. Hrsg.: G. Budin, C. Swertz u. K. Mitgutsch
    Type
    a
  2. Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999) 0.02 
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    Abstract
    In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.
    Date
    22. 3.2002 9:55:52
    Pages
    S.82-95
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
    Type
    a
  3. Fourie, I.: ¬A theoretical model for studying Web information seeking / searching behaviour (2003) 0.01 
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    Pages
    S.169-172
    Source
    Tendencias de investigación en organización del conocimient: IV Cologuio International de Ciencas de la Documentación , VI Congreso del Capitulo Espanol de ISKO = Trends in knowledge organization research. Eds.: J.A. Frias u. C. Travieso
    Type
    a
  4. Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000) 0.01 
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    Source
    Library and information science research. 22(2000) no.4, S.371-382
    Type
    a
  5. Kim, J.; Thomas, P.; Sankaranarayana, R.; Gedeon, T.; Yoon, H.-J.: Eye-tracking analysis of user behavior and performance in web search on large and small screens (2015) 0.01 
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    Abstract
    In recent years, searching the web on mobile devices has become enormously popular. Because mobile devices have relatively small screens and show fewer search results, search behavior with mobile devices may be different from that with desktops or laptops. Therefore, examining these differences may suggest better, more efficient designs for mobile search engines. In this experiment, we use eye tracking to explore user behavior and performance. We analyze web searches with 2 task types on 2 differently sized screens: one for a desktop and the other for a mobile device. In addition, we examine the relationships between search performance and several search behaviors to allow further investigation of the differences engendered by the screens. We found that users have more difficulty extracting information from search results pages on the smaller screens, although they exhibit less eye movement as a result of an infrequent use of the scroll function. However, in terms of search performance, our findings suggest that there is no significant difference between the 2 screens in time spent on search results pages and the accuracy of finding answers. This suggests several possible ideas for the presentation design of search results pages on small devices.
    Source
    Journal of the Association for Information Science and Technology. 66(2015) no.3, S.526-544
    Type
    a
  6. Ennis, M.; Sutcliffe, A.G.; Watkinson, S.J.: Towards a predictive model of information seeking : empirical studies of end-user-searching (1999) 0.01 
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    Abstract
    Previous empirical studies of searcher behaviour have drawn attention to a wide variety of factors that affect performance; for instance, the display of retrieved results can alter search strategies (Allen 1991, 1994), the information need type influences search behaviour, (Elkerton et al 1984, Marchionini 1995); while the task complexity, reflected in the information need can affect user's search behaviour (Large et al 1994). Furthermore, information source selection (Bassilli 1977), and the user's model of the system and domain impact on the search process (Michel 1994); while motivation (Solomon 1993, Jacobsen et al 1992) and the importance of the information need (Wendt 1969) also influence search duration and the effort a user will employ. Rouse and Rouse (1984) in a review of empirical studies, summarise a wide variety of variables that can effect searching behaviour, including payoff, costs of searching, resource available, amount of information sought, characteristics of the data and conflicts between documents. It appears that user behaviour is inconsistent in the search strategies adopted even for the same search need and system (Davidson 1977, Iivonen 1995). Theories of searcher behaviour have been proposed that provide explanations of aspects of end-user behaviour, such as the evolution of the user's information need and the problems of articulating a query, [Bates (1979, 1989), Markey and Atherton 1978], effective search strategies in browsing and goal directed searches [Marchionini 1995, Belkin (1987, 1993)], the linguistic problem of matching search terms with indexing terms or content of target documents through an expert intermediary (Ingwersen 1982) or cognitive aspects of IR (Kulthau 1984, Ingwersen 1996).
    Date
    22. 3.2002 9:54:13
    Pages
    S.96-115
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
    Type
    a
  7. Kim, K.-S.: Effects of emotion control and task on Web searching behavior (2008) 0.01 
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    Source
    Information processing and management. 44(2008) no.1, S.373-385
    Type
    a
  8. Wilson, T.D.: Exploring models of information behaviour : the 'uncertainty' project (1999) 0.01 
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    Pages
    S.55-66
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
    Type
    a
  9. Ellis, D.; Wilson, T.D.; Ford, N.; Foster, A.; Lam, H.M.; Burton, R.; Spink, A.: Information seeking and mediated searching : Part 5: user-intermediary interaction (2002) 0.01 
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    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.11, S.883-892
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    a
  10. Wildemuth, B.M.; Jacob, E.K.; Fullington, A.;; Bliek, R. de; Friedman, C.P.: ¬A detailed analysis of end-user search behaviours (1991) 0.01 
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    Abstract
    Search statements in this revision process can be viewed as a 'move' in the overall search strategy. Very little is known about how end users develop and revise their search strategies. A study was conducted to analyse the moves made in 244 data base searches conducted by 26 medical students at the University of North Carolina at Chapel Hill. Students search INQUIRER, a data base of facts and concepts in microbiology. The searches were conducted during a 3-week period in spring 1990 and were recorded by the INQUIRER system. Each search statement was categorised, using Fidel's online searching moves (S. Online review 9(1985) S.61-74) and Bates' search tactics (s. JASIS 30(1979) S.205-214). Further analyses indicated that the most common moves were Browse/Specity, Select Exhaust, Intersect, and Vary, and that selection of moves varied by student and by problem. Analysis of search tactics (combinations of moves) identified 5 common search approaches. The results of this study have implcations for future research on search behaviours, for thedesign of system interfaces and data base structures, and for the training of end users
    Pages
    S.302-312
    Type
    a
  11. Spink, A.; Danby, S.; Mallan, K.; Butler, C.: Exploring young children's web searching and technoliteracy (2010) 0.01 
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    Abstract
    Purpose - This paper aims to report findings from an exploratory study investigating the web interactions and technoliteracy of children in the early childhood years. Previous research has studied aspects of older children's technoliteracy and web searching; however, few studies have analyzed web search data from children younger than six years of age. Design/methodology/approach - The study explored the Google web searching and technoliteracy of young children who are enrolled in a "preparatory classroom" or kindergarten (the year before young children begin compulsory schooling in Queensland, Australia). Young children were video- and audio-taped while conducting Google web searches in the classroom. The data were qualitatively analysed to understand the young children's web search behaviour. Findings - The findings show that young children engage in complex web searches, including keyword searching and browsing, query formulation and reformulation, relevance judgments, successive searches, information multitasking and collaborative behaviours. The study results provide significant initial insights into young children's web searching and technoliteracy. Practical implications - The use of web search engines by young children is an important research area with implications for educators and web technologies developers. Originality/value - This is the first study of young children's interaction with a web search engine.
    Source
    Journal of documentation. 66(2010) no.2, S.191-206
    Type
    a
  12. Kuhlthau, C.C.: Investigating patterns in information seeking : concepts in context (1999) 0.01 
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    Abstract
    This paper presents the initial stages of the development of a three-dimensional model as a theoretical framework for conceptualizing and exploring interactive information retrieval (IR) with an information seeking context. The model, displayed in Figure 1, includes a Plane of Judgment within a Plane of Interaction within a Plane of Time. The Plane of Judgment includes levels and regions of relevance judgments, and other user judgments during interactive IR, e.g., magnitude or strategy feedback, tactics, search strategies, or search terms. The Plane of Judgment exists within a Plane of Interaction. The Plane of Interaction consists of interactive IR models, including Ingwersen (1992, 1996), Belkin, Cool, Stein and Theil (1995), and Saracevic (1996b, 1997). The Plane of Interaction includes movement or shifts within interactions or search episodes, e.g., tactics, information problem, strategies, terms, feedback, goal states, or uncertainty. IR interactions that occur within a Plane of Interaction exist within a Plane of Time. The Plane of Time includes users' information seeking stages, represented in the model by Kuhlthau's Information Search Process Model (1993) and users' successive searches over time related to the same or evolving information problem (Spink, 1996). The three-dimensional model is a framework for the development of theoretical and empirical research to: 1. Integrate interactive IR research within information-seeking context 2. Explore users' interactive IR episodes within their changing information-seeking contexts 3. Examine relevance judgments within users' information seeking processes 4. Broaden relevance research to include the concurrent exploration of relevance judgment level, region and time
    Pages
    S.10-20
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
    Type
    a
  13. Ross, C.S.: Finding without seeking : what readers say about the role of pleasure-reading as a source of information (1999) 0.01 
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    Abstract
    It is common to distinguish sharply between leisure reading undertaken purely for pleasure and utilitarian reading that satisfies what Peter Mann (1969, 53-61) has called `extrinsic' interests: reference materials for work and home such as medical books, cook books and repair manuals. We might suppose that information-seeking is concerned only with utilitarian reading. However, once we adopt a definition of information as something that fills in a gap in understanding or makes a difference to an individual's cognitive structure or helps people with their lives, it follows that we cannot deduce uses simply by looking at the texts themselves. Since meanings are constructed by readers, we must ask the readers about the uses they make of texts in the context of their lives. Findings from a research project focussed on 194 readers who read for pleasure indicate that for a broad understanding of the information behaviour of ordinary people, we need to think beyond reference books to include extended narrative forms, particularly biography, history, and fiction. People who are avid readers for pleasure report that during the course of wide reading they serendipitously encounter information that helps them in their lives
    Pages
    S.343-355
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
    Type
    a
  14. Kaptein, R.; Kamps, J.: Explicit extraction of topical context (2011) 0.01 
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    Abstract
    This article studies one of the main bottlenecks in providing more effective information access: the poverty on the query end. We explore whether users can classify keyword queries into categories from the DMOZ directory on different levels and whether this topical context can help retrieval performance. We have conducted a user study to let participants classify queries into DMOZ categories, either by freely searching the directory or by selection from a list of suggestions. Results of the study show that DMOZ categories are suitable for topic categorization. Both free search and list selection can be used to elicit topical context. Free search leads to more specific categories than the list selections. Participants in our study show moderate agreement on the categories they select, but broad agreement on the higher levels of chosen categories. The free search categories significantly improve retrieval effectiveness. The more general list selection categories and the top-level categories do not lead to significant improvements. Combining topical context with blind relevance feedback leads to better results than applying either of them separately. We conclude that DMOZ is a suitable resource for interacting with users on topical categories applicable to their query, and can lead to better search results.
    Source
    Journal of the American Society for Information Science and Technology. 62(2011) no.8, S.1548-1563
    Type
    a
  15. Aloteibi, S.; Sanderson, M.: Analyzing geographic query reformulation : an exploratory study (2014) 0.00 
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    Abstract
    Search engine users typically engage in multiquery sessions in their quest to fulfill their information needs. Despite a plethora of research findings suggesting that a significant group of users look for information within a specific geographical scope, existing reformulation studies lack a focused analysis of how users reformulate geographic queries. This study comprehensively investigates the ways in which users reformulate such needs in an attempt to fill this gap in the literature. Reformulated sessions were sampled from a query log of a major search engine to extract 2,400 entries that were manually inspected to filter geo sessions. This filter identified 471 search sessions that included geographical intent, and these sessions were analyzed quantitatively and qualitatively. The results revealed that one in five of the users who reformulated their queries were looking for geographically related information. They reformulated their queries by changing the content of the query rather than the structure. Users were not following a unified sequence of modifications and instead performed a single reformulation action. However, in some cases it was possible to anticipate their next move. A number of tasks in geo modifications were identified, including standard, multi-needs, multi-places, and hybrid approaches. The research concludes that it is important to specialize query reformulation studies to focus on particular query types rather than generically analyzing them, as it is apparent that geographic queries have their special reformulation characteristics.
    Date
    26. 1.2014 18:48:22
    Source
    Journal of the Association for Information Science and Technology. 65(2014) no.1, S.13-24
    Type
    a
  16. Monchaux, S.; Amadieu, F.; Chevalier, A.; Mariné, C.: Query strategies during information searching : effects of prior domain knowledge and complexity of the information problems to be solved (2015) 0.00 
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    Date
    25. 1.2016 18:46:22
    Source
    Information processing and management. 51(2015) no.5, S.557-569
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    a
  17. Pu, H.-T.; Chuang, S.-L.; Yang, C.: Subject categorization of query terms for exploring Web users' search interests (2002) 0.00 
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    Abstract
    Subject content analysis of Web query terms is essential to understand Web searching interests. Such analysis includes exploring search topics and observing changes in their frequency distributions with time. To provide a basis for in-depth analysis of users' search interests on a larger scale, this article presents a query categorization approach to automatically classifying Web query terms into broad subject categories. Because a query is short in length and simple in structure, its intended subject(s) of search is difficult to judge. Our approach, therefore, combines the search processes of real-world search engines to obtain highly ranked Web documents based on each unknown query term. These documents are used to extract cooccurring terms and to create a feature set. An effective ranking function has also been developed to find the most appropriate categories. Three search engine logs in Taiwan were collected and tested. They contained over 5 million queries from different periods of time. The achieved performance is quite encouraging compared with that of human categorization. The experimental results demonstrate that the approach is efficient in dealing with large numbers of queries and adaptable to the dynamic Web environment. Through good integration of human and machine efforts, the frequency distributions of subject categories in response to changes in users' search interests can be systematically observed in real time. The approach has also shown potential for use in various information retrieval applications, and provides a basis for further Web searching studies.
    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.8, S.617-630
    Type
    a
  18. Lucas, W.T.; Topi, H.: Training for Web search : will it get you in shape? (2004) 0.00 
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    Abstract
    Given that time is money, Web searching can be a very expensive proposition. Even with the best search technology, the usefulness of search results depends on the searcher's ability to use that technology effectively. In an effort to improve this ability, our research investigates the effects of logic training, interface training, and the type of search interface on the search process. In a study with 145 participants, we found that even limited training in basic Boolean logic improved performance with a simple search interface. Surprisingly, for users of an interface that assisted them in forming syntactically correct Boolean queries, performance was negatively affected by logic training and unaffected by interface training. Use of the assisted interface itself, however, resulted in strong improvements in performance over use of the simple interface. In addition to being useful for search engine providers, these findings are important for all companies that rely heavily on search for critical aspects of their operations, in that they demonstrate simple means by which the search experience can be improved for their employees and customers.
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.13, S.1183-1198
    Type
    a
  19. Foss, E.; Druin, A.; Yip, J.; Ford, W.; Golub, E.; Hutchinson, H.: Adolescent search roles (2013) 0.00 
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    Abstract
    In this article, we present an in-home observation and in-context research study investigating how 38 adolescents aged 14-17 search on the Internet. We present the search trends adolescents display and develop a framework of search roles that these trends help define. We compare these trends and roles to similar trends and roles found in prior work with children ages 7, 9, and 11. We use these comparisons to make recommendations to adult stakeholders such as researchers, designers, and information literacy educators about the best ways to design search tools for children and adolescents, as well as how to use the framework of searching roles to find better methods of educating youth searchers. Major findings include the seven roles of adolescent searchers, and evidence that adolescents are social in their computer use, have a greater knowledge of sources than younger children, and that adolescents are less frustrated by searching tasks than younger children.
    Source
    Journal of the American Society for Information Science and Technology. 64(2013) no.1, S.173-189
    Type
    a
  20. Topi, H.; Lucas, W.: Mix and match : combining terms and operators for successful Web searches (2005) 0.00 
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    Abstract
    This paper presents a detailed analysis of the structure and components of queries written by experimental participants in a study that manipulated two factors found to affect end-user information retrieval performance: training in Boolean logic and the type of search interface. As reported previously, we found that both Boolean training and the use of an assisted interface improved the participants' ability to find correct responses to information requests. Here, we examine the impact of these training and interface manipulations on the Boolean operators and search terms that comprise the submitted queries. Our analysis shows that both Boolean training and the use of an assisted interface improved the participants' ability to correctly utilize various operators. An unexpected finding is that this training also had a positive impact on term selection. The terms and, to a lesser extent, the operators comprising a query were important factors affecting the participants' performance in query tasks. Our findings demonstrate that even small training interventions can improve the users' search performance and highlight the need for additional information retrieval research into how search interfaces can provide superior support to today's untrained users of the Web.
    Source
    Information processing and management. 41(2005) no.4, S.801-817
    Type
    a

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