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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
- Type
- a
-
Schmidt, E.; Weigang, G.; Schulz, U.: OPAC-Nutzer ernst genommen : eine Thinking-Aloud-Studie am ALS-OPAC der Hamburger Öffentlichen Bücherhallen (1997)
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- Abstract
- Describes a thinking aloud study with OPAC users at HÖB which revealed considerable difficulties caused by the inadequate design of the interface and the search options for online catalogues. Reports results of an analysis of comments by users on misunderstandings and abortive search attempts which provides insights into strategies for improved OPAC design
- Type
- a
-
Lee, H.-L.: Navigating hierarchies vs. searching by keyword : two cultural perspectives (2006)
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- Source
- Knowledge organization for a global learning society: Proceedings of the 9th International ISKO Conference, 4-7 July 2006, Vienna, Austria. Hrsg.: G. Budin, C. Swertz u. K. Mitgutsch
- Type
- a
-
Dreis, G.: Zur Analyse des Benutzerverhaltens. T.2 (1991)
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- Source
- Der Online-Publikumskatalog der Universitätsbibliothek Düsseldorf: methodische Erkenntnisse und Erfahrungen, OPAC-Kolloquium am 27.-28.11.1989. Hrsg.: G. Gattermann
- Type
- a
-
Harms, I.; Schweibenz, W.: Usability engineering methods for the Web (2000)
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- Abstract
- The paper presents the results of a study on usability methods for evaluating Web sites. It summarizes the "Heuristics for Web Communications," and reports the practical experiences with these heuristics, contrasting them with the "Keevil Index" and combining them with user testing with thinking aloud. It concludes that working with the "Heuristics for Web Communications" takes more time and effort than working with the "Keevil Index," but produces more consistent results. The heuristics proved to be applicable both in heuristic evaluation and in combination with user testing.
- Source
- Informationskompetenz - Basiskompetenz in der Informationsgesellschaft: Proceedings des 7. Internationalen Symposiums für Informationswissenschaft (ISI 2000), Hrsg.: G. Knorz u. R. Kuhlen
- Type
- a
-
Baron, G.: ¬Die Benutzung des Sachkatalogs : eine Modellstudie, durchgeführt am Schlagwortkatalog der Universitätsbibliothek der Freien Universität Berlin (1979)
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-
Ewert, G.: Zur Benutzung von Katalogen und Lesesälen in wissenschaftlichen Bibliotheken. T.1-2 (1990)
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Spink, A.; Bray, K.E.; Jaeckel, M.; Sidberry, G.: Everyday life information-seeking by low-income African American households : Wynnewood Healthy Neighbourhood Project (1999)
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- Abstract
- This paper reports findings from Phase I of the Wynnewood Study - a major project investigating the information-seeking and information needs of lowincome African-American households in the Wynnewood Project in Dallas, Texas. The Parks at Wynnewood is a residential housing development at which the University of North Texas (UNT) is currently conducting the Healthy Neighbourhoods urban revitalization project. This study is also part of the second phase of a major UNT project that is investigating the community service needs of the Wynnewood residents. During this needs assessment all Wynnewood households were interviewed using an extensive twelve-page questionnaire, including a number of questions on their information needs and information-seeking behaviour. The results of the survey provide data bearing on the development of an information resource center and an information literacy programme for Wynnewood community residents. A model of resident's information environment is presented. The study of information-seeking and information needs, also known as nonwork information-seeking or citizen information-seeking, is an important and emerging area of interdisciplinary information science research. More specifically, this study is providing important data on the everyday life information needs and seeking behaviours of low-income African Americans households.
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
- Type
- a
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Weese, L.C. de: ¬A bibliography of library user studies (1967)
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- Source
- Jain, A.K. u. L.C. De Weese: A statistical study of book use
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Saracevic, T.; Kantor, P.; Chamis, A.Y.: ¬A study of information seeking and retrieving : pt.1: Background and methodology (1988)
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- Abstract
- The objectives of the study were to conduct a series of observations and experiments under as real-life a situation as possible related to: (i) user context of questions in information retrieval; (ii) the structure and classification of questions; (iii) cognitive traits and decision making of searchers; and (iv) different searches of the same question. The study is presented in three parts: part 1 presents the background of the study and describes the models, measures, methods, procedures and statistical analyses used. Pt.2 is devoted to results related to users, questions, and effectiveness measures, and pt.3 to results related to searchers, searches, and overlap studies. A concluding summary of all results is presented in pt.3
- Footnote
- Wiederabgedruckt in: Readings in information retrieval. Ed.: K. Sparck Jones u. P. Willett. Sam Francisco: Morgan Kaufmann 1997. S.175-190.
- Type
- a
-
Havemann, F.; Kaufmann, A.: ¬Der Wandel des Benutzerverhaltens in Zeiten des Internet : Ergebnisse von Befragungen an 13 Bibliotheken (2006)
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- Source
- Vom Wandel der Wissensorganisation im Informationszeitalter: Festschrift für Walther Umstätter zum 65. Geburtstag, hrsg. von P. Hauke u. K. Umlauf
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Gattung, B.: Zur Analyse des Benutzerverhaltens. T.1 (1991)
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- Source
- Der Online-Publikumskatalog der Universitätsbibliothek Düsseldorf: methodische Erkenntnisse und Erfahrungen, OPAC-Kolloquium am 27.-28.11.1989. Hrsg.: G. Gattermann
- Type
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Franken, K.: Einige Probleme benutzerorientierter Sacherschließung : dargestellt an Recherchemitschnitten der Universitätsbibliothek Konstanz (1990)
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- Source
- Sacherschließung im Verbund: Vorträge, Materialien und Arbeitsergebnisse eines Fortbildungskurses ... Oberwolfach-Walke vom 6.-11.11.1989. Hrsg. G. Römer
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Gremett, P.: Utilizing a user's context to improve search results (2006)
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- Abstract
- Usability evaluations and observations of users shopping at Amazon.com (http://www.amazon.com) revealed some interesting user behaviors. The mixed behavior patterns were leveraged to create an interface for an e-commerce product. The author describes some design practices for providing a scoped search interface for an e-commerce site.
- Date
- 22. 7.2006 18:17:44
- Type
- a
-
Benutzung von Katalogen und Freihandbeständen in deutschen Universalbibliotheken : Bd.1: Ergebnisse einer empirischen Untersuchung von Benutzer-Recherchen. Vorgelegt von D. Fischer-Knappe ... Bd.2: Einige Ergebnisse in bibliothekarischer Interpretation. Vorgelegt von J. Stoltzenburg u. K.W. Neubauer. - Bd.3: Methoden- und Dokumentationsband. Vorgelegt von P. Helfen u. B. Laufer (1984)
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-
Shiri, A.A.; Revie, C.: Query expansion behavior within a thesaurus-enhanced search environment : a user-centered evaluation (2006)
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- Abstract
- The study reported here investigated the query expansion behavior of end-users interacting with a thesaurus-enhanced search system on the Web. Two groups, namely academic staff and postgraduate students, were recruited into this study. Data were collected from 90 searches performed by 30 users using the OVID interface to the CAB abstracts database. Data-gathering techniques included questionnaires, screen capturing software, and interviews. The results presented here relate to issues of search-topic and search-term characteristics, number and types of expanded queries, usefulness of thesaurus terms, and behavioral differences between academic staff and postgraduate students in their interaction. The key conclusions drawn were that (a) academic staff chose more narrow and synonymous terms than did postgraduate students, who generally selected broader and related terms; (b) topic complexity affected users' interaction with the thesaurus in that complex topics required more query expansion and search term selection; (c) users' prior topic-search experience appeared to have a significant effect on their selection and evaluation of thesaurus terms; (d) in 50% of the searches where additional terms were suggested from the thesaurus, users stated that they had not been aware of the terms at the beginning of the search; this observation was particularly noticeable in the case of postgraduate students.
- Date
- 22. 7.2006 16:32:43
- Theme
- Semantisches Umfeld in Indexierung u. Retrieval
- Type
- a
-
Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999)
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- Abstract
- In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.
- Date
- 22. 3.2002 9:55:52
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
- Type
- a
-
Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992)
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- Abstract
- Members of the reference staff of the North Carolina University at Chapel Hill, Davis Library, conducted a month-long electronic survey of users of the U-search CD-ROM service in spring 91. Evaluates the 1.135 responses to a variety of questions pertaining to public service issues, user attitudes towards CD-ROM searching, and the place of CD-ROM within the overall research strategy
- Type
- a
-
Holler, U.: Benutzerfreundlichkeit von Sachkatalogen (1975)
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-
Söderholm, G.: OPAC user study : Stockholm University Library (1991)
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- Abstract
- An OPAC user study was carried out at Stockholm University Library, 1987, involving 500 randomly chosen library users, a questionnaire and 136 responses. The object was to study patron use and general attitudes to the OPAC and to determine whether any differences in attitudes and searching behaviour could be found between different user categories. The advantages and disadvantages of the OPAC are noted
- Type
- a