Search (3 results, page 1 of 1)

  • × language_ss:"nl"
  • × theme_ss:"Informationsdienstleistungen"
  1. Braaksma, H.: Inspelen op informatievaardigheden en behoeften van gebruikers (1997) 0.00 
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    Abstract
    To assist users with accessing the growing range of information sources Twente University Library in the Netherlands has developed OBIS (Online Bibliotheek Informatie Systeem / Online Library Information System). OBIS provides access to online databases and a range of library catalogues, including Twente's. However, a survey of staff in the Department of Applied Education and Information Science Studies showed that library services were underused. The survey showed that users relied heavily on printed information and contacts with colleagues. To overcome this a user education programme is currently being developed
    Footnote
    Übers. d. Titels: Adapting to the information skills and needs of users
  2. Frowein, C.: Benchmarking voor informatiedienstverleners : een zinvolle stap op weg naar kwaliteit (1998) 0.00 
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    Abstract
    Modern technology has radically altered the administration of information services and offers a range of alternative sources of information. Librarians must be prepared to use the technology to highlight the importance of their services. Benchmarking provides a useful guarantee to standards of service and assists in improving services on an ongoing basis. In the Netherlands useful models for assessing services have been developed by the Instituut Nederlandse Kwaliteit and the Economic Instituut voor het Midden- en Kleinbedrijf
    Footnote
    Übers. d. Titels: Benchmarking for information services providers: a useful step towards quality
  3. Keulen, F.: Campus-informatiediensten en bibliotheken : een kwestie van wederzijds belang (1994) 0.00 
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    Abstract
    In 1989 Brabant Catholic University was the first university in the Netherlands to provide an online campus information service. Since that date other universities in the Netherlands have inaugurated systems providing a wide range of information services, including access to the respective library's catalogues. Ease of use varies from system to system and there is an urgent need to standardize system commands. Libraries can provide useful help in creating such services. In return ther services provide a useful adjunct to the organization's library

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