Search (9 results, page 1 of 1)

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Source

Information processing and management. 36(2000) no.2, S.207-227

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Abstract

In anticipation of the explosive growth of digital libraries, a complex study was undertaken seeking to evaluate 21 diverse services at 5 major academic research libraries. This work stands as a model for evaluation of digital libraries, through its focus on both the costs of operations and the impacts of the services that those operations provide. The data have been analyzed using both statistical methods and methods of Data Envelopment Analysis. The results of the study, which are presented in detail, serve to demonstrate that a cross-functional approach to library services is feasible. They also highlight a new measure of impact, which is a weighted logarithmic combination of the amount of time that users spend interacting with the service, combined with a Likert-scale indication of the value of that service in relation to the time expended. The measure derived, incorporating simple information obtainable from the user, together with information which is readily available in server/client logs, provides an excellent foundation for transferring these measurement principles to the Digital Library environment

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Abstract

Develops a theoretical framework for expressing the nature of feedback as a critical process in interactive information retrieval. Feedback concepts from cybernetics and social sciences perspectives are used to develop a concept of information feedback applicable to information retrieval. Adapts models from human-computer interaction and interactive information retrieval as a framework for studying the manifestations of feedback in information retrieval. Presents results from an empirical study of real-life interactions between users, professional mediators and an information retrieval system computer. Presents data involving 885 feedback loops classified in 5 categories. Presents a connection between the theoretical framework and empirical observations and provides a number of pragmatic and research suggestions

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Pages

S.22-25

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Abstract

Reports preliminary results from a study, conducted at Rutgers Univ., School of Communication, Information and Library Studies, to conduct observations and experiments under real-life conditions on the nature, effects and patterns in the discourse between users and intermediary searchers and in the related computer commands in the context of online searching and responses. The study involved videotaping interactions between users and intermediaries and recording the search logs for 40 questions. Users judged the relevance of output and completed a number of other measures. Data is analysed both quantitatively, using standard and innovative statistical techniques, and qualitatively, through a grounded theory approach using microanalytic and observational methods

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Abstract

Details with specifics of the study: importance of taxonomy; the method used for gathering data on user assessments of value in 5 research libraries, involving 18 services and 528 interviews with users; development and presentation of the taxonomy; and statistics and tests of the taxonomy. A novel aspect is the division of value of information services into 3 general classes or facets; reasons for use of a service in the given instance; quality of interaction (use) related to that service; and worth, benefits, or implications of subsequent results from use

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Abstract

Relevance is a, if not even the, key notion in information science in general and information retrieval in particular. This two-part critical review traces and synthesizes the scholarship on relevance over the past 30 years or so and provides an updated framework within which the still widely dissonant ideas and works about relevance might be interpreted and related. It is a continuation and update of a similar review that appeared in 1975 under the same title, considered here as being Part I. The present review is organized in two parts: Part II addresses the questions related to nature and manifestations of relevance, and Part III addresses questions related to relevance behavior and effects. In Part II, the nature of relevance is discussed in terms of meaning ascribed to relevance, theories used or proposed, and models that have been developed. The manifestations of relevance are classified as to several kinds of relevance that form an interdependent system of relevancies. In Part III, relevance behavior and effects are synthesized using experimental and observational works that incorporated data. In both parts, each section concludes with a summary that in effect provides an interpretation and synthesis of contemporary thinking on the topic treated or suggests hypotheses for future research. Analyses of some of the major trends that shape relevance work are offered in conclusions.

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Abstract

In previous articles, we reported the state of Web searching in 1997 (Jansen, Spink, & Saracevic, 2000) and in 1999 (Spink, Wolfram, Jansen, & Saracevic, 2001). Such snapshot studies and statistics on Web use appear regularly (OCLC, 1999), but provide little information about Web searching trends. In this article, we compare and contrast results from our two previous studies of Excite queries' data sets, each containing over 1 million queries submitted by over 200,000 Excite users collected on 16 September 1997 and 20 December 1999. We examine how public Web searching changing during that 2-year time period. As Table 1 shows, the overall structure of Web queries in some areas did not change, while in others we see change from 1997 to 1999. Our comparison shows how Web searching changed incrementally and also dramatically. We see some moves toward greater simplicity, including shorter queries (i.e., fewer terms) and shorter sessions (i.e., fewer queries per user), with little modification (addition or deletion) of terms in subsequent queries. The trend toward shorter queries suggests that Web information content should target specific terms in order to reach Web users. Another trend was to view fewer pages of results per query. Most Excite users examined only one page of results per query, since an Excite results page contains ten ranked Web sites. Were users satisfied with the results and did not need to view more pages? It appears that the public continues to have a low tolerance of wading through retrieved sites. This decline in interactivity levels is a disturbing finding for the future of Web searching. Queries that included Boolean operators were in the minority, but the percentage increased between the two time periods. Most Boolean use involved the AND operator with many mistakes. The use of relevance feedback almost doubled from 1997 to 1999, but overall use was still small. An unusually large number of terms were used with low frequency, such as personal names, spelling errors, non-English words, and Web-specific terms, such as URLs. Web query vocabulary contains more words than found in large English texts in general. The public language of Web queries has its own and unique characteristics. How did Web searching topics change from 1997 to 1999? We classified a random sample of 2,414 queries from 1997 and 2,539 queries from 1999 into 11 categories (Table 2). From 1997 to 1999, Web searching shifted from entertainment, recreation and sex, and pornography, preferences to e-commerce-related topics under commerce, travel, employment, and economy. This shift coincided with changes in information distribution on the publicly indexed Web.

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Abstract

Relevance is a, if not even the, key notion in information science in general and information retrieval in particular. This two-part critical review traces and synthesizes the scholarship on relevance over the past 30 years and provides an updated framework within which the still widely dissonant ideas and works about relevance might be interpreted and related. It is a continuation and update of a similar review that appeared in 1975 under the same title, considered here as being Part I. The present review is organized into two parts: Part II addresses the questions related to nature and manifestations of relevance, and Part III addresses questions related to relevance behavior and effects. In Part II, the nature of relevance is discussed in terms of meaning ascribed to relevance, theories used or proposed, and models that have been developed. The manifestations of relevance are classified as to several kinds of relevance that form an interdependent system of relevances. In Part III, relevance behavior and effects are synthesized using experimental and observational works that incorporate data. In both parts, each section concludes with a summary that in effect provides an interpretation and synthesis of contemporary thinking on the topic treated or suggests hypotheses for future research. Analyses of some of the major trends that shape relevance work are offered in conclusions.