Hixson, C.R.: CD-ROM and the undergraduate : reference and instruction at risk (1993)
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- Abstract
- CD-ROMs generate increased questions that require individual instruction, staff training and bibliographic instruction. Many libraries are moving away from CD-ROMs towards locally mounted databases and access to remote databases, but the variety and sheer number of CD-ROMs may guarantee their survival, especially in larger university libraries or special libraries. With increasing services and collections offered, quality reference service may decay. Discusses undergraduates and the learning process and improvements to service instruction and the reference service
