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  • × theme_ss:"Informationsdienstleistungen"
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  1. Ruiter, J. de: Aspects of dealing with digital information : "mature" novices on the Internet (2002) 0.08
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    Abstract
    This article seeks to address the following questions: Why do certain people, who are fully information literate with printed materials, become hesitant and even reluctant when it comes to finding something on the Internet? And why do we, information professionals, find it difficult to support them adequately? Mature users of digital information are often skeptical about the value of the Internet as a source for professional information. Over the years much has been achieved, but many prophecies of the experts on digitalization from the early hours still have not yet been fulfilled. Mature users do possess all skills needed to be digital-information literate, but they need to be assisted in specific areas where those skills are insufficient. They tend to blame themselves even if shortcomings in accessibility of digital sources and computer errors obstruct their search. Operating hardware requires a dexterity that can only be acquired by experience. Instruction should be hands-on; demonstration is far less effective. Special attention should be given to reading and interpreting navigation information on the screen and to the search strategies the Internet requires. Use of imagination and trial-and-error methods are to be recommended in this respect.
  2. Library resources on the Internet : strategies for selection and use (1992) 0.04
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    Abstract
    A project of Direct Patron Access to Computer-based Reference Systems Committee, Machine-assisted Reference Section, Reference and Adult Services Division, American Library Association.
  3. ¬The impact of emerging technologies on reference service and bibliographic instruction (1995) 0.03
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  4. Rader, H.B.: Information literacy 1973-2002 : a selected literature review (2002) 0.02
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    Abstract
    More than 5000 publications related to library user instruction and information literacy have been published and reviewed in the past thirty years. New developments in education and technology during the last two decades have affected user instruction and have led to the emergence of information literacy. Based on needs related to the rapid development of information technology and the evolving information society, librarians have begun teaching information skills to all types of users to ensure that they gain information fluency so they can become productive and effective information users both in the education environment and in the work environment. The number of publications related to user instruction and information literacy, like the field itself, show phenomenal growth during the past three decades as demonstrated by the fact that in 1973 twenty-eight publications were reviewed, and in 2002 more than 300 publications dealing with the topic of information literacy will be issued. It is noteworthy that in the last decade there has been a tremendous growth in publications related to information literacy globally. During the 1970s, publications indicate that user instruction activities were of concern primarily to librarians in the United States, Canada, the United Kingdom, Australia, and New Zealand. At the present time, publications indicate a major concern with information literacy not only in the countries mentioned above but also in China, Germany, Mexico, Scandinavia, Singapore, South Africa, South America, Spain, and others. On an annual hasis, the majority of the publications have addressed information literacy in academic libraries (60 percent) followed by publications related to information literacy instruction in school media centers (20 percent).
  5. Rockman, I.F.: Strengthening connections between information literacy, general education, and assessment efforts (2002) 0.01
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    Abstract
    Academic librarians have a long and rich tradition of collaborating with discipline-based faculty members to advance the mission and goals of the library. Included in this tradition is the area of information literacy, a foundation skill for academic success and a key component of independent, lifelong learning. With the rise of the general education reform movement on many campuses resurfacing in the last decade, libraries have been able to move beyond course-integrated library instruction into a formal planning role for general education programmatic offerings. This article shows the value of 1. strategic alliances, developed over time, to establish information literacy as a foundation for student learning; 2. strong partnerships within a multicampus higher education system to promote and advance information literacy efforts; and 3. assessment as a key component of outcomes-based information literacy activities.
  6. Curzon, S.C.: Managing the interview (1995) 0.01
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  7. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.01
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    Date
    25. 3.2003 13:22:23
  8. Bryson, J.: Managing information services : an integrated approach (1997) 0.01
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    Date
    31.12.1998 22:01:11
  9. Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997) 0.01
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    Date
    31.12.1998 22:14:52
  10. Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003) 0.01
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    Date
    25.11.2005 18:58:22
  11. Reference and information services : an introduction (1995) 0.01
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    Content
    Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
  12. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.01
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  13. Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997) 0.01
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    Date
    22. 2.1997 19:40:31
  14. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.01
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    Date
    26. 2.2008 19:22:51
  15. Ford, N.: Introduction to information behaviour (2015) 0.01
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    Date
    22. 1.2017 16:45:48
  16. Henderson, L.; Tallman, J.I.: Stimulated recall and mental models : tools for teaching and learning computer information literacy (2006) 0.01
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    Footnote
    As for the value of reflecting on their teaching performance, the authors report the not-so-startling denouement that while it is easy to identify and define malpractice and to commit to changing performance errors, it is often difficult to actually implement those improvements. Essentially, what is first learned is best learned and what is most used is best used. In the end, however, the authors rightfully call for further study to be conducted by themselves and others. ETS's core ICT Literacy Assessment is not currently a mandatory college entrance examination. Neither is the advanced ICT Literacy Assessment a mandatory examination for promotion to upper level undergraduate studies. But it would be naïve not to expect some enterprising institutions of higher education to at least consider making them so in the very near future. Consequently, librarians of all stripes (public. academic, school, or others) would do well to read and study Stimulated Recall and Mental Models if they are truly committed to leading the charge on advancing information literacy in the Information Age. In this book are some valuable how-tos for instructing patrons on searching electronic databases. And some of those same principles could be applicable to other areas of information literacy instruction."
  17. Katz, W.A.: Introduction to reference work : Vol.1: Basic information sources; vol.2: Reference services and reference processes (1992) 0.01
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    Content
    The ten chapters in Volume 11 are divided into 3 parts: Part One, "Information and the Community," contains two chapters to familiarize readers with various groups in the community, their information and reference needs, and how professionals attempt to serve those needs. Part Two, "Interview and Search," devotes Chapters 3 through 6 to the vital task of explaining how to isolate and understand the questions readers put to librarians as well as basic methods of finding the correct answer(s). The emphasis is an practical application of tried and true methods of interviewing and searching. Attention is given to both manual and computer searches. Chapter 6 is a guide to basic information about databases, including CD-ROMS. Part Three, "Library Instruction, Networks, Policies, and Evaluation," is comprised of the last four chapters and covers the activities of reference librarians when not responding to direct questions. This part includes hints an teaching people how to find information as well as the networks that help both librarian and user to discover what is needed. Chapter 10 discusses methods of deciding how well the individual has fulfilled the task of being a reference librarian. Only space and the fact that this text is for beginners limits what information it contains. First, many new developments and potentially important technological changes in the field of information are impossible to cover without turning to technical language and jargon quite beyond the average reader of an introductory textbook. However, basic developments are covered and explained, and there is a guide (via the footnotes and suggested readings) for those who wish to explore the future. Second, this volume is for students and working reference librarians and is intended first, foremost, and always as a pragmatic, practical approach. This is not to discount the importance of research and information science. Leaders and followers in those fields are responsible for much of what is revolutionary in references services today. There are other courses, other places where information science can be considered in depth; all that can be done here is to hint at the joy of the intellectual fields that open up to the information scientist and researcher. Students and teachers alike should be aware that much of the material covered in this book is updated, argued, and dutifully considered in several basic journals. RQ, the official voice of reference librarians of the American Library Association, excels in its coverage of the topics considered in this text. Library Journal, while more general, now offers excellent and timely articles an the new technology and its influence an librarians. The Reference Librarian, edited by the author of this text, offers specific discussions of single topics in each issue, and these have ranged from online reference services, to personnel, to problems of evaluation. And, not to be missed, is the nicely edited, always useful, and sometimes downright inspirational, References Services Review.
  18. Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007) 0.00
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    Date
    22. 8.2009 19:50:27
  19. Innovationsforum 2003 : [Informationskompetenz] (2003) 0.00
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    Date
    22. 2.2008 17:36:03
  20. Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994) 0.00
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    Content
    Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'

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  • d 7

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