Search (5 results, page 1 of 1)

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Abstract

Purpose - One of the under-explored aspects in the process of user information seeking behaviour is influence of time on relevance evaluation. It has been shown in previous studies that individual users might change their assessment of search results over time. It is also known that aggregated judgements of multiple individual users can lead to correct and reliable decisions; this phenomenon is known as the "wisdom of crowds". The purpose of this paper is to examine whether aggregated judgements will be more stable and thus more reliable over time than individual user judgements. Design/methodology/approach - In this study two simple measures are proposed to calculate the aggregated judgements of search results and compare their reliability and stability to individual user judgements. In addition, the aggregated "wisdom of crowds" judgements were used as a means to compare the differences between human assessments of search results and search engine's rankings. A large-scale user study was conducted with 87 participants who evaluated two different queries and four diverse result sets twice, with an interval of two months. Two types of judgements were considered in this study: relevance on a four-point scale, and ranking on a ten-point scale without ties. Findings - It was found that aggregated judgements are much more stable than individual user judgements, yet they are quite different from search engine rankings. Practical implications - The proposed "wisdom of crowds"-based approach provides a reliable reference point for the evaluation of search engines. This is also important for exploring the need of personalisation and adapting search engine's ranking over time to changes in users preferences. Originality/value - This is a first study that applies the notion of "wisdom of crowds" to examine an under-explored in the literature phenomenon of "change in time" in user evaluation of relevance.

Date

20. 1.2015 18:30:22

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Abstract

Domain experts are skilled in buliding a narrow ontology that reflects their subfield of expertise based on their work experience and personal beliefs. We call this type of ontology a single-viewpoint ontology. There can be a variety of such single viewpoint ontologies that represent a wide spectrum of subfields and expert opinions on the domain. However, to have a complete formal vocabulary for the domain they need to be linked and unified into a multiviewpoint model while having the subjective viewpoint statements marked and distinguished from the objectively true statements. In this study, we propose and implement a two-phase methodology for multiviewpoint ontology construction by nonexpert users. The proposed methodology was implemented for the domain of the effect of diet on health. A large-scale crowdsourcing experiment was conducted with about 750 ontological statements to determine whether each of these statements is objectively true, viewpoint, or erroneous. Typically, in crowdsourcing experiments the workers are asked for their personal opinions on the given subject. However, in our case their ability to objectively assess others' opinions was examined as well. Our results show substantially higher accuracy in classification for the objective assessment approach compared to the results based on personal opinions.

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Abstract

We present the first systematic study of the influence of time on user judgements for rankings and relevance grades of web search engine results. The goal of this study is to evaluate the change in user assessment of search results and explore how users' judgements change. To this end, we conducted a large-scale user study with 86 participants who evaluated 2 different queries and 4 diverse result sets twice with an interval of 2 months. To analyze the results we investigate whether 2 types of patterns of user behavior from the theory of categorical thinking hold for the case of evaluation of search results: (a) coarseness and (b) locality. To quantify these patterns we devised 2 new measures of change in user judgements and distinguish between local (when users swap between close ranks and relevance values) and nonlocal changes. Two types of judgements were considered in this study: (a) relevance on a 4-point scale, and (b) ranking on a 10-point scale without ties. We found that users tend to change their judgements of the results over time in about 50% of cases for relevance and in 85% of cases for ranking. However, the majority of these changes were local.

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Date

20. 1.2015 18:30:22