Search (60 results, page 1 of 3)

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Abstract

Hundreds of scholarly studies have investigated various aspects of Wikipedia. Although a number of literature reviews have provided overviews of this vast body of research, none has specifically focused on the readers of Wikipedia and issues concerning its readership. In this systematic literature review, we review 99 studies to synthesize current knowledge regarding the readership of Wikipedia and provide an analysis of research methods employed. The scholarly research has found that Wikipedia is popular not only for lighter topics such as entertainment but also for more serious topics such as health and legal information. Scholars, librarians, and students are common users, and Wikipedia provides a unique opportunity for educating students in digital literacy. We conclude with a summary of key findings, implications for researchers, and implications for the Wikipedia community.

Date

18.11.2014 13:22:03

Source

Journal of the Association for Information Science and Technology. 65(2014) no.12, S.2381-2403

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Abstract

Young undergraduate college students are often described as "digital natives," presumed to prefer living and working in completely digital information environments. In reality, their world is part-paper/part-digital, in constant transition among successive forms of digital storage and communication devices. Studying for a degree is the daily work of these young people, and effective management of paper and digital academic materials and resources contributes crucially to their success in life. Students must also constantly manage their work against deadlines to meet their course and university requirements. This study, following the "Personal Information Management" (PIM) paradigm, examines student academic information management under these various constraints and pressures. A total of 41 18- to 22-year-old students were interviewed and observed regarding the content, structure, and uses of their immediate working environment within their dormitory rooms. Students exhibited remarkable creativity and variety in the mixture of automated and manual resources and devices used to support their academic work. The demands of a yearlong procession of assignments, papers, projects, and examinations increase the importance of time management activities and influence much of their behavior. Results provide insights on student use of various kinds of information technology and their overall planning and management of information associated with their studies.

Source

Journal of the American Society for Information Science and Technology. 64(2013) no.8, S.1590-1607

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Abstract

This article reports the findings of a qualitative research study that examined professional image users' knowledge of, and interest in using, content-based image retrieval (CBIR) systems in an attempt to clarify when and where CBIR methods might be applied. The research sought to determine the differences in the perceived usefulness of CBIR technologies among image user groups from several domains and explicate the reasons given regarding the utility of CBIR systems for their professional tasks. Twenty participants (archaeologists, architects, art historians, and artists), individuals who rely on images of cultural materials in the performance of their work, took part in the study. The findings of the study reveal that interest in CBIR methods varied among the different professional user communities. Individuals who showed an interest in these systems were primarily those concerned with the formal characteristics (i.e., color, shape, composition, and texture) of the images being sought. In contrast, those participants who expressed a strong interest in images of known items, images illustrating themes, and/or items from specific locations believe concept-based searches to be the most direct route. These image users did not see a practical application for CBIR systems in their current work routines.

Date

22. 1.2016 12:32:25

Source

Journal of the Association for Information Science and Technology. 67(2016) no.2, S.350-365

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Abstract

The development of visual retrieval methods requires information about user interaction with images, including their description and categorization. This article presents the development of a categorization model for magazine images based on two user studies. In Study 1, we elicited 10 main classes of magazine image categorization criteria through sorting tasks with nonexpert and expert users (N=30). Multivariate methods, namely, multidimensional scaling and hierarchical clustering, were used to analyze similarity data. Content analysis of category names gave rise to classes that were synthesized into a categorization framework. The framework was evaluated in Study 2 by experts (N=24) who categorized another set of images consistent with the framework and found it to be useful in the task. Based on the evaluation study the framework was solidified into a model for categorizing magazine imagery. Connections between classes were analyzed both from the original sorting data and from the evaluation study and included into the final model. The model is a practical categorization tool that may be used in workplaces, such as magazine editorial offices. It may also serve to guide the development of computational methods for image understanding, selection of concepts for automatic detection, and approaches to support browsing and exploratory image search.

Date

22. 1.2011 14:09:26

Source

Journal of the American Society for Information Science and Technology. 62(2011) no.2, S.295-313

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Abstract

Search engine users typically engage in multiquery sessions in their quest to fulfill their information needs. Despite a plethora of research findings suggesting that a significant group of users look for information within a specific geographical scope, existing reformulation studies lack a focused analysis of how users reformulate geographic queries. This study comprehensively investigates the ways in which users reformulate such needs in an attempt to fill this gap in the literature. Reformulated sessions were sampled from a query log of a major search engine to extract 2,400 entries that were manually inspected to filter geo sessions. This filter identified 471 search sessions that included geographical intent, and these sessions were analyzed quantitatively and qualitatively. The results revealed that one in five of the users who reformulated their queries were looking for geographically related information. They reformulated their queries by changing the content of the query rather than the structure. Users were not following a unified sequence of modifications and instead performed a single reformulation action. However, in some cases it was possible to anticipate their next move. A number of tasks in geo modifications were identified, including standard, multi-needs, multi-places, and hybrid approaches. The research concludes that it is important to specialize query reformulation studies to focus on particular query types rather than generically analyzing them, as it is apparent that geographic queries have their special reformulation characteristics.

Date

26. 1.2014 18:48:22

Source

Journal of the Association for Information Science and Technology. 65(2014) no.1, S.13-24

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Abstract

Purpose - The purpose of this paper is to get a first approximation of the usefulness of online forums with regard to information seeking and knowledge generation. Design/methodology/approach - This study captures the characteristics of knowledge generation by examining the pragmatics and types of information needs of posted questions and by investigating knowledge related characteristics of discussion posts as well as the success of communication. Three online forums were examined. The data set consists of 55 threads, containing 533 posts which were categorized manually by two researchers. Findings - Results show that questioners often ask for personal estimations. Information needs often aim for actionable insights or uncertainty reduction. With regard to answers, factual information is the dominant content type and has the highest knowledge value as it is the strongest predictor with regard to the generation of new knowledge. Opinions are also relevant, but in a rather subsequent and complementary way. Emotional aspects are scarcely observed. Overall, results indicate that knowledge creation predominantly follows a socio-cultural paradigm of knowledge exchange. Research limitations/implications - Although the investigation captures important aspects of knowledge building processes, the measurement of the forums' knowledge value is still rather limited. Success is only partly measurable with the current scheme. The central coding category "new topical knowledge" is only of nominal value and therefore not able to compare different kinds of knowledge gains in the course of discussion. Originality/value - The investigation reaches out beyond studies that do not consider that the role and relevance of posts is dependent on the state of the discussion. Furthermore, the paper integrates two perspectives of knowledge value: the success of the questioner with regard to the expressed information need and the knowledge building value for communicants and readers.

Date

20. 1.2015 18:30:22

Source

Aslib journal of information management. 67(2015) no.1, S.2-26

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Abstract

This study addresses the impact of domain expertise (i.e. of prior knowledge of the domain) on the performance and query strategies used by users while searching for information. Twenty-four experts (psychology students) and 24 non-experts (students from other disciplines) had to search for psychology information from the Universalis website in order to perform six information problems of varying complexity: two simple problems (the keywords required to complete the task were provided in the problem statement), two more difficult problems (the keywords required had to be inferred) and two impossible problems (no answer was provided by the website). The results showed that participants with prior knowledge in the domain (experts in psychology) performed better (i.e. reached more correct answers after shorter search times) than non-experts. This difference was stronger as the complexity of the problems increased. This study also showed that experts and non-experts displayed different query strategies. Experts reformulated the impossible problems more often than non-experts, because they produced new queries with psychology-related keywords. The participants rarely used thematic category tool and when they did so this did not enhance their performance.

Date

25. 1.2016 18:46:22

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Abstract

Purpose - The paper aims to provide some insight into mental models of the bibliographic universe and how they compare with functional requirements for bibliographic records (FRBR) as a conceptual model of the bibliographic universe. Design/methodology/approach - To get a more complete picture of the mental models, different elicitation techniques were used. The three tasks of the paper were: card-sorting, concept mapping and comparison task. The paper deals with comparison task, which consisted of interviews and rankings, and provides a discussion of the results of the paper as a whole. Findings - Results of the ranking part of the comparison task confirm the findings of concept mapping task. In both cases, while there are individual differences between mental models, on average they gravitate towards FRBR. Research limitations/implications - This is a small study and it provides only a glimpse of the implications of using FRBR as a conceptual basis for cataloguing. More FRBR-related user studies are needed, including similar studies on different groups of individuals and different types of materials, as well as practical studies of user needs and user interfaces. Practical implications - The results of this study are the first user-tested indication of the validity of FRBR as a conceptual basis for the future of cataloguing. Originality/value - This is the first published paper of mental models of the bibliographic universe and uses a unique combination of mental model elicitation techniques.

Source

Journal of documentation. 66(2010) no.5, S.668-680

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Abstract

We present the first systematic study of the influence of time on user judgements for rankings and relevance grades of web search engine results. The goal of this study is to evaluate the change in user assessment of search results and explore how users' judgements change. To this end, we conducted a large-scale user study with 86 participants who evaluated 2 different queries and 4 diverse result sets twice with an interval of 2 months. To analyze the results we investigate whether 2 types of patterns of user behavior from the theory of categorical thinking hold for the case of evaluation of search results: (a) coarseness and (b) locality. To quantify these patterns we devised 2 new measures of change in user judgements and distinguish between local (when users swap between close ranks and relevance values) and nonlocal changes. Two types of judgements were considered in this study: (a) relevance on a 4-point scale, and (b) ranking on a 10-point scale without ties. We found that users tend to change their judgements of the results over time in about 50% of cases for relevance and in 85% of cases for ranking. However, the majority of these changes were local.

Source

Journal of the Association for Information Science and Technology. 68(2017) no.5, S.1137-1148

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Abstract

This paper reports on a transaction log analysis of the type and topic of search queries entered into the search engine Google (Australia). Two aspects, in particular, set this apart from previous studies: the sampling and analysis take account of the distribution of search queries, and lifestyle information of the searcher was matched with each search query. A surprising finding was that there was no observed statistically significant difference in search type or topics for different segments of the online population. It was found that queries about popular culture and Ecommerce accounted for almost half of all search engine queries and that half of the queries were entered with a particular Website in mind. The findings of this study also suggest that the Internet search engine is not only an interface to information or a shortcut to Websites, it is equally a site of leisure. This study has implications for the design and evaluation of search engines as well as our understanding of search engine use.

Source

Journal of the American Society for Information Science and Technology. 62(2011) no.4, S.761-775

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Abstract

We report a naturalistic interactive information retrieval (IIR) study of 18 ordinary users in the age of 20-25 who carry out everyday-life information seeking (ELIS) on the Internet with respect to the three types of information needs identified by Ingwersen (1986): the verificative information need (VIN), the conscious topical information need (CIN), and the muddled topical information need (MIN). The searches took place in the private homes of the users in order to ensure as realistic searching as possible. Ingwersen (1996) associates a given search behaviour to each of the three types of information needs, which are analytically deduced, but not yet empirically tested. Thus the objective of the study is to investigate whether empirical data does, or does not, conform to the predictions derived from the three types of information needs. The main conclusion is that the analytically deduced information search behaviour characteristics by Ingwersen are positively corroborated for this group of test participants who search the Internet as part of ELIS.

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Abstract

Although considered proxies for people to interact with a system, mental models have produced limited practical implications for system design. This might be due to the lack of exploration of the elements of mental models resulting from the methodological challenge of measuring mental models. This study employed a new method, concept listing, to elicit people's mental models of an information-rich space, MedlinePlus, after they interacted with the system for 5 minutes. Thirty-eight undergraduate students participated in the study. The results showed that, in this short period of time, participants perceived MedlinePlus from many different aspects in relation to four components: the system as a whole, its content, information organization, and interface. Meanwhile, participants expressed evaluations of or emotions about the four components. In terms of the procedural knowledge, an integral part of people's mental models, only one participant identified a strategy more aligned to the capabilities of MedlinePlus to solve a hypothetical task; the rest planned to use general search and browse strategies. The composition of participants' mental models of MedlinePlus was consistent with that of their models of information-rich Web spaces in general.

Source

Journal of the American Society for Information Science and Technology. 61(2010) no.11, S.2206-2218

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Abstract

Purpose - This paper aims to build on of a previous study of mental models of the bibliographic universe, which found that the Functional Requirements for Bibliographic Records (FRBR) conceptual model is intuitive. Design/methodology/approach - A total of 120 participants were presented with a list of bibliographic entities and six graphs each. They were asked to choose the graph they thought best represented the relationships between entities described. Findings - The graph based on the FRBR model was chosen by more than half of the participants and none of the alternatives stood out. This gives further indication that FRBR is an appropriate model of the bibliographic universe from users' standpoint. Research limitations/implications - The study only looked at the textual part of the bibliographic universe. Further research is needed for other types of materials. Practical implications - This research suggests that there should be a more positive attitude towards implementation of FRBR-based catalogues. Originality/value - This is one of only a handful of user studies relating to FRBR, which looks to be the backbone of catalogues for years to come. As such, the results should be of interest to everybody involved with catalogues, from cataloguers to the end-users.

Source

Journal of documentation. 68(2012) no.4, S.582-592

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Abstract

This exploratory study contributes to research on relevance assessment by specifying criteria that are used in the judgment of information quality and credibility in Internet discussion forums. To this end, 4,739 messages posted to 160 Finnish discussion threads were analyzed. Of the messages, 20.5% contained explicit judgments of the quality of information and credibility in other messages. In the judgments, the forum participants employed both positive criteria such as validity of information and negative criteria such as dishonesty in argumentation. In the evaluation of the quality of the message's information content, the most frequently used criteria pertained to the usefulness, correctness, and specificity of information. In the judgment of information credibility, the main criteria included the reputation, expertise, and honesty of the author of the message. Since Internet discussion forums tend to emphasize the role of disputational discourse questioning rather than accepting the views presented by others, mainly negative criteria were used in the judgments. The generality of our claims is limited because we chose forums that focused on sensitive and value-laden topics; future work could explore credibility and quality judgment in other forums and forumlike venues such as question and answer sites as well as exploring how quality and credibility judgments interact with other aspects of forum use.

Source

Journal of the American Society for Information Science and Technology. 62(2011) no.7, S.1243-1256

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Abstract

Libraries increasingly offer much of their collection online, rendering it invisible or unavailable to readers who, for reasons of information experience, prefer to browse the shelves. Although the evidence that shelf browsing is an important part of information behavior is increasing, information browsing as a behavior is somewhat of a black box (in contrast to web browsing, which is relatively well understood). It seems likely from early work that browsing is not, in fact, a monolithic behavior, but rather a set of behaviors and goals. The typologies presented in these works, however, are of a too high level to offer much insight into what support is needed for successful online browsing. In contrast, a recent spate of speculative browsing technologies meet some browsing needs, but offer little theoretical understanding of how systems support browsing. The major contribution of this article is a new typology of library browsing behavior based on recent observations of browsing behavior in libraries. The secondary contribution is an understanding of the interface features that would support these types of information browsers in an online environment.

Footnote

Part of a special issue for research on people's engagement with technology.

Source

Journal of the Association for Information Science and Technology. 70(2019) no.12, S.1383-1394

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Abstract

This longitudinal study examined the search behavior of 10 students as they completed assigned exercises for an online professional course in expert searching. The research objective was to identify, describe, and hypothesize about features of the behavior that are indicative of procedural knowledge gained during guided instruction. Log-data of search interaction were coded using a conceptual framework focused on components of search practice hypothesized to organize an expert searcher's attention during search. The coded data were analyzed using a measure of pointwise mutual information and state-transition analysis. Results of the study provide important insight for future investigation of domain-independent search expertise and for the design of systems that assist searchers in gaining expertise.

Source

Journal of the Association for Information Science and Technology. 66(2015) no.7, S.1388-1405

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Abstract

Purpose - The paper aims to present the results of the first two tasks of a user study looking into mental models of the bibliographic universe and especially their comparison to the Functional Requirements for Bibliographic Records (FRBR) conceptual model, which has not yet been user tested. Design/methodology/approach - The paper employes a combination of techniques for eliciting mental models and consisted of three tasks, two of which, card sorting and concept mapping, are presented herein. Its participants were 30 individuals residing in the general area of Ljubljana, Slovenia. Findings - Cumulative results of concept mapping show a strong resemblance to FRBR. Card sorts did not produce conclusive results. In both tasks, participants paid special attention to the original expression, indicating that a special place for it should be considered. Research limitations/implications - The study was performed using a relatively small sample of participants living in a geographically limited space using relatively straight-forward examples. Practical implications - Some solid evidence is provided for adoption of FRBR as the conceptual basis for cataloguing. Originality/value - This is the first widely published user study of FRBR, applying novel methodological approaches in the field of Library and Information Science.

Source

Journal of documentation. 66(2010) no.5, S.643-667

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Abstract

Eye movement data can provide an in-depth view of human reasoning and the decision-making process, and modern information retrieval (IR) research can benefit from the analysis of this type of data. The aim of this research was to examine the relationship between relevance criteria use and visual behavior in the context of predictive relevance judgments. To address this objective, a multimethod research design was employed that involved observation of participants' eye movements, talk-aloud protocols, and postsearch interviews. Specifically, the results reported in this article came from the analysis of 281 predictive relevance judgments made by 24 participants using the Google search engine. We present a novel stepwise methodological framework for the analysis of relevance judgments and eye movements on the Web and show new patterns of relevance criteria use during predictive relevance judgment. For example, the findings showed an effect of ranking order and surrogate components (Title, Summary, and URL) on the use of relevance criteria. Also, differences were observed in the cognitive effort spent between very relevant and not relevant judgments. We conclude with the implications of this study for IR research.

Source

Journal of the American Society for Information Science and Technology. 63(2012) no.9, S.1728-1746

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Abstract

This qualitative investigation is situated in the field of information seeking and use, and decision-making theory provided a framework for the study. In a naturalistic setting and across a range of curriculum areas, it investigated the behavior of secondary school students undertaking information search tasks. Research questions focused on students' criteria for assessing the relevance and reliability of information. Thirty-seven students between 14 and 17 years of age from a southeastern Australian school participated. The study collected data from journals; interviews, including video-stimulated recall interviews; think-aloud reports; video screen captures; and questionnaires. Data analysis culminated in grounded theory. Initial judgments of an item's relevance were based on comprehensibility, completeness of source, whether the item needed to be purchased, whether video sources were suitable, and whether factual or opinionative material met students' needs. Participants preferred information that provided topic overviews, information that linked to prior knowledge, and sources that treated topics in acceptable depth and were structured to facilitate accessibility. Students derived clues about reliability from URLs and considered the reputation of sources. The ability of an item to corroborate prior knowledge, its graphic design, its style of writing, and the perceived authority of its creators influenced participants' decisions about reliability.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.7, S.1385-1408

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Abstract

Purpose The current understanding of serendipity is based primarily on studies employing westerners as the participants, and it remains uncertain whether or not this understanding would be pervasive under different cultures, such as in China. In addition, there is not a sufficient systematic investigation of context during the occurrence of serendipity in current studies. The purpose of this paper is to examine the above issues by conducting a follow-up empirical study with a group of Chinese scholars. Design/methodology/approach The social media application "WeChat" was employed as a research tool. A diary-based study was conducted and 16 participants were required to send to the researchers any cases of serendipity they encountered during a period of two weeks, and this was followed by a post-interview. Findings Chinese scholars experienced serendipity in line with the three main processes of: encountering unexpectedness, connection-making and recognising the value. An updated context-based serendipity model was constructed, where the role of context during each episode of experiencing serendipity was identified, including the external context (e.g. time, location and status), the social context and the internal context (e.g. precipitating conditions, sagacity/perceptiveness and emotion). Originality/value The updated context model provides a further understanding of the role played by context during the different processes of serendipity. The framework for experiencing serendipity has been expanded, and this may be used to classify the categories of serendipity.

Source

Journal of documentation. 74(2018) no.3, S.526-551