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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
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Hall, J.: Survey of information services in British university libraries (1975)
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- Source
- Journal of librarianship. 7(1975), S.112-131
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Lehnert, W.G.: ¬The process of question answering (1978)
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Shores, L.: Reference as the promotion of free enquiry (1976)
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Slavens, T.; Horn, B.: Computer assisted instruction in education of reference librarians (1975)
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- Source
- Proceedings of the American Society for Information Science. 12(1975), S.68
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Auster, E.; Lawton, S.B.: ¬The negotiation process in on-line bibliographic retrieval (1979)
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- Source
- Canadian journal of information science. 4(1979) May, S.86-98
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Somerville, A.N.: ¬The place of the reference interview in computer searching : the academic setting (1977)
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-
Standards for public libraries (1977)
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- Editor
- IFLA / Section of public libraries
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Whittaker, K.: Towards a theory for reference and information service (1977)
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- Source
- Journal of librarianship. 9(1977), S.49-63
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Halldorsson, E.A.; Murfin, M.E.: ¬The performance of professionals and non-professionals in the reference interview (1977)
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Galvin, T.J.: Case studies and case method (1970)
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- Source
- Encyclopedia of library and information science. vol.4
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Gelfand, M.A.: New York Metropolitan reference and research library agency (METRO) (1977)
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- Source
- The Bowker annual of library and book trade information. 22nd ed
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Garvey, W.D.: Communication: the essence of science : facilitating information exchange among librarians, scientists, engineers and students (1979)
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Grogan, D.: Practical reference work (1979)
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- Series
- Outlines of modern librarianship