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Webb, S.P.: Making a charge for library and information services (1994)
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- Fee / based library services / Great Britain
Information services / Great Britain / Fees
User charges / Great Britain
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Information services / Great Britain / Fees
User charges / Great Britain
-
Rogers, R.: Teaching information skills : a review of the research and its impact on education (1993)
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- Great Britain
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Library orientation for high school students / Great Britain
Information services / Great Britain / User education
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Library orientation for high school students / Great Britain
Information services / Great Britain / User education
Great Britain
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Reference libraries and information services : technological change and financial pressure (1997)
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Public libraries / Information services / Great Britain
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Public libraries / Information services / Great Britain
-
Haywood, T.: ¬The withering of public access (1989)
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- Freedom of information / Great Britain
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- Great Britain / Freedom of information
- Subject
- Freedom of information / Great Britain
Great Britain / Freedom of information
-
Crawford, M.J.: Information broking : a new carees in information work (1988)
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-
Kaye, D.: Information and business : an introduction (1991)
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- Business information services / Great Britain
Business literature / Great Britain
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- Business information services / Great Britain
Business literature / Great Britain
-
British librarianship and information work : 1991-2000 (2006)
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- Libraries / Great Britain
Library science / Great Britain
- Subject
- Libraries / Great Britain
Library science / Great Britain
-
British librarianship and information work : 2001-2005 (2007)
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Library science / Great Britain
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- Libraries / Great Britain
Library science / Great Britain
-
Herring, J.E.: Teaching information skills in schools (1996)
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Information resources / Study and teaching (Secondary) / Great Britain
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Information resources / Study and teaching (Secondary) / Great Britain
-
Duckett, R.J.; Walker, P.; Donnelly, C.: Know it all, find it fast : an A-Z source guide for the enquiry desk (2008)
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- Information resources / Great Britain / Directories
Reference services (Libraries) / Great Britain
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Reference services (Libraries) / Great Britain
-
Kelly, J.; Robbins, K.: Changing roles for reference librarian (1996)
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- Abstract
- Asserts that although the library landscape may shift a great deal, reference librarians will still be in the business of negotiating with users and helping them find what they need. The electronic environment may cause a shift in the tools librarians use and the speed in which they change; it may also allow them to look more closely at their users' needs and deliver what they request more quickly and in a wider variety of forms
- Source
- Journal of library administration. 22(1996) nos.2/3, S.111-121
-
Gorman, P.: Information seeking of primary care physicians : conceptual models and empirical studies (1999)
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- Abstract
- As medical students, learning to do a Complete History and Physical is one of the first great challenges in the transition from being a classroom student to being a clinical trainee on the hospital wards. The Complete History and Physical, summarized in Table 1, is a highly structured, comprehensive data gathering exercise which combines open-ended interviewing techniques, letting the patient `tell the story' of his or her illness, with focused, orderly questioning about virtually every aspect of that patient's life which might have bearing on their health. A key feature of this procedure is that, with the exception of gender-specific questions such as an obstetric history in a man, every patient is asked every question, to ensure that the database is complete. Until it is committed to memory, many students work from a detailed list of questions, often many pages in length, based on recommended examples found in widely used textbooks (Walker & Hurst, 1976, Degowin & Degowin, 1976). This exhaustive initial data gathering activity is only the first step in the process. Once all the data have been collected and recorded, the student must organize and categorize the information into his or her Impression, a complete tabulation of the patient's health problems and possible explanations for them (Differential Diagnosis).
- Date
- 22. 3.2002 9:42:19
-
Abad-Garcia, M.F.; Goncàlez-Teruel, A.; Sanjuan-Nebot, L.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain (1999)
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- Abstract
- The study of information needs has been a subject of attention for library and information science professionals for more than four decades, and has led to the publication of a great amount of literature. Among the reasons that lead to this interest, we can mention, on the one hand, the utility that the results of this type of research have in improving mechanisms of providing information in the professional environment and, on the other hand, no less important, the recognition of problems in methodology which are revealed when studies which have already been reported are analysed (Gorman, 1995; Forsyte, et al., 1992). One of the reasons for this kind of research is, without doubt, the need to harmonise the potential that the new technologies offer for accessing and managing large quantities of information with the information needs of the users. Its objective is to provide appropriate information systems for each environment, in this case, the medical field (Timpka, et al., 1989; Forsyte, et al., 1992; Gorman, 1995; Gorman & Helfand 1995; Abad-Garcia, 1997).
- Date
- 22. 3.2002 9:43:33
-
Aghemo, A.: Come valutare il servizio di informazione (1993)
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- Abstract
- Library information service assessment studies can help the reference librarian to form an accurate judgement on the library's structure and organization in terms of: efficiency; effectiveness; and cost/benefit ratio. These 3 assessment criteria can be applied to the following areas: staff; users; user requests; answers provided; library information service potential; and collection and documentation resources. Each of these areas yields further sub-categories for evaluation. Data collection methods depend on the end purpose of the assessment study, but may include the issue of questionnaires to librarians and users, and non invasive observation of user activities. The studies can be unpopular, as they may result in cuts in staff or services
- Date
- 6. 4.1996 13:22:31
-
Clements, D.W.G.: Use made of public reference libraries (1967)
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- Source
- Journal of documentation. 23(1967), S.131-145
-
Pifalo, V.: ¬The impact of consumer health information provided by libraries : the Delaware experience (1997)
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- Abstract
- While consumer health libraries have proliferated in response to the changing health care environment and consumer demand, there is little documentation about the impact and value of providing consumer health information. Explores the issues of imapact and value in a retrospective study of consumers who received health information from the Delaware Academy of Medicine's Consumer Health Library during 1995. Reports results of a questionnaire survey of 270 adults that focused on whether the information influenced decisions, actions, anxiety levels, and patient provider communication and addressed the value of such library service in terms of likelihood of repeat use, recommendation to others, and willingness to pay. Results, based on a return rate of 86,7%, identified effects of library supplied consumer health information that extend beyond the anticipated acquisition of knowledge to specific actions and effects on anxiety
- Source
- Bulletin of the Medical Library Association. 85(1997) no.1, S.16-22
-
Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009)
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- Date
- 23. 2.2009 17:22:41
- Source
- Journal of documentation. 65(2009) no.1, S.106-132
-
White, M.D.: Questions in reference interviews (1998)
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- Abstract
- This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
- Date
- 2.12.2005 14:48:22
- Source
- Journal of documentation. 54(1998) no.4, S.443-465
-
Cole, P.F.: ¬The analysis of reference question records as a guide to the information requirements of scientists (1958)
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- Source
- Journal of documentation. 14(1958), S.197-207
-
Smith, P.J.; Tiefel, V.: ¬The information gateway : designing a front-end interface to enhance library instruction (1992)
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- Abstract
- Effective problem solving in a complex society requires educated citizens who possess the ability to identify, acquire, and evaluate available information on a particular topic, question, or problem. With the vast increase in the quantity of information available today, however, many people experience great difficulty with such information-seeking activities, especially those that involve using cumbersome computer systems. Describes a project that explores how a computerised library system can be developed that integrates access to multiple sources of information and provides embedded training on their use
