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Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987)
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- Content
- Vol.1: Enquiries and the reference process. 96 S. - Vol.2: Encyclopedias, yearbooks, directories and statistical sources. 184 S. - Vol.3: Bibliographies of books. 104 S. - Vol.4: Periodicals and their guides. 136 S. - Vol.5: Dictionaries and phrase books. 160 S. - Vol.6: Biographical source. 160 S.
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Schmidmaier, D.: Transition from school to technological university-what assistance may be offered by a librarian : experiences in the GDR (1989)
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- Abstract
- Contribution to an issue on technological university libraries in East europe. Discusses an approach adopted by technological university libraries in East Germany towards new students. Discusses the following aspects of this approach: the library atmosphere and guidance systems, quality of service offered; motivation of new students; organisation of leisure time; and seeking a closer relationship with the student in a specific subject area. Lists 3 tendencies in the work of East German technological university libraries.
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Poetzsch, E.: Vorstellungen zum Aufbau des Auskunftsdienstes "Informationen zur Biotechnologie" (1988)
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- Abstract
- Examines the development of a pilot programme for a biotechnology information service, covering the impor-tance of biotechnology as a key technology, and the responsibility of the East German Academy of Sciences for coordinating activities in the information field. Looks at a model that is also useful for the development of information services in other areas.
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Series
- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
