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Buckland, M.: Redesigning library services : a manifesto (1992)
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- Date
- 27. 7.2002 18:38:26
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Owen, T.: Success at the enquiry desk (1996)
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- Date
- 26. 7.2002 14:37:09
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Grogan, D.: Practical reference work (1992)
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- Date
- 26. 7.2002 12:10:39
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Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998)
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- Date
- 26. 7.2002 20:18:02
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Reference and information services : an introduction (1995)
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- Footnote
- Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
-
Kuhlen, R.: ¬Die Konsequenzen von Informationsassistenten : was bedeutet informationelle Autonomie oder wie kann Vertrauen in elektronische Dienste in offenen Informationsmärkten gesichert werden? (1999)
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- Date
- 28. 8.2019 19:21:22
