-
Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Abstract
- Reports a survey of all academic members of the Association of Research Libraries in the 4th quarter of 1997 which examined how academic libraries incorporate electronic information sources into their reference activities and the effects on libraries services. There was a response rate of 68 per cent, Compares results surveys carried out in 1991 and 1994. The survey covered: numbers of computers access options (intermediary, end user online, CD-ROM locally loaded databases or those accessible through the library catalogue and the Internet. There is a trend away from print resources, particularly indexing and abstracting materials, and away from CD-ROM LANs and local loading of databases towards remote online resources
- Source
- Online. 22(1998) no.4, S.22-28
-
Tenopir, C.: Integrating electronic reference (1995)
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- Abstract
- Reports on a survey of ARL (Ass. of Research Libraries) members in the USA in 1994, which sought to find out the electronic reference services that are offered by these libraries and how the services affect reference staff, the expectations of users, and user instruction. The services covered include CD-ROM, intermediary online searching, end user online (e.g. FirstSearch), tape loaded databases and user access to the Internet, including electronic mail facilities. Highlights the additional workload the provision of these services involves, and the sometimes unrealistic expectations of users especially with regard to Internet resources
- Date
- 25.11.1995 19:22:01
-
Tenopir, C.: Reference services from RLG (1995)
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- Abstract
- Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
- Date
- 25.11.1995 19:22:01
-
Tenopir, C.: Full-text retrieval : systems and files (1994)
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- Abstract
- State of the art review of the development of full text databases, encompassing: types of commercially available full text databases; online systems for full text databases; CD-ROM databases for full text databases; full text databases on magnetic discs or tapes; creation of full text databases; searching and display requirements for full text searching and software. Concludes that bibliographic information services without full text support solve only half of the retrieval problems
-
Allard, S.; Levine, K.J.; Tenopir, C.: Design engineers and technical professionals at work : observing information usage in the workplace (2009)
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- Abstract
- This exploratory study examines how design engineers and technical professionals (hereafter referred to as engineers) in innovative high-tech firms in the United States and India use information in their daily work activities including research, development, and management. The researchers used naturalistic observation to conduct a series of daylong workplace observations with 103 engineers engaged in product design and testing in four U.S.- and two India-based firms. A key finding is that engineers spend about one fourth of their day engaged in some type of information event, which was somewhat lower than the percentage identified in previous research. The explanation may be rooted in the significant change in the information environment and corporate expectations in the last 15 years, which is the time of the original study. Searching technology has improved, making searching less time consuming, and engineers are choosing the Internet as a primary source even though information may not be as focused, as timely, or as authoritative. The study extends our understanding of the engineering workplace, and the information environment in the workplace, and provides information useful for improving methods for accessing and using information, which could ultimately lead to better job performance, facilitate innovation, and encourage economic growth.
- Date
- 22. 3.2009 12:43:37
- Source
- Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.443-454
-
Rowlands, I.; Nicholas, D.; Williams, P.; Huntington, P.; Fieldhouse, M.; Gunter, B.; Withey, R.; Jamali, H.R.; Dobrowolski, T.; Tenopir, C.: ¬The Google generation : the information behaviour of the researcher of the future (2008)
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- Abstract
- Purpose - This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to investigate the impact of digital transition on the information behaviour of the Google Generation and to guide library and information services to anticipate and react to any new or emerging behaviours in the most effective way. Design/methodology/approach - The study was virtually longitudinal and is based on a number of extensive reviews of related literature, survey data mining and a deep log analysis of a British Library and a JISC web site intended for younger people. Findings - The study shows that much of the impact of ICTs on the young has been overestimated. The study claims that although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web. Originality/value - The paper reports on a study that overturns the common assumption that the "Google generation" is the most web-literate.
- Footnote
- Vgl. auch: Rowlands, I.: Google generation: issues in information literacy. In: http://www.lucis.me.uk/retrieval%20issues.pdf.
-
Nicholas, D.; Huntington, P.; Jamali, H.R.; Tenopir, C.: What deep log analysis tells us about the impact of big deals : case study OhioLINK (2006)
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- Abstract
- Purpose - This article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project funded by the US Institute of Museum and Library Services. OhioLINK, the original "big deal", provides a single digital platform of nearly 6,000 full-text journal for more than 600,000 people in the state of Ohio. The purpose of the paper is not only to present findings from the deep log analysis of journal usage on OhioLINK, but, arguably more importantly, to try test a new method of analysing online information user behaviour - deep log analysis. Design/methodology/approach - The raw server logs were obtained for the period June 2004 to December 2004. For this exploratory study one month (October) of the on-campus usage logs and seven months of the off-campus transaction logs were analysed. Findings - During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. The paper presents a number of usage analyses including: number of journals used, titles of journals used, use over time, a returnee analysis and a special analysis of subject, date and method of access. Practical implications - The research findings help libraries evaluate the efficiency of big deal and one-stop shopping for scholarly journals and also investigate their users' information seeking behaviours. Originality/value - The research is a part of efforts to test the applications of a new methodology, deep log analysis, for use and user studies. It also represents the most substantial independent analysis of, possibly, the most important and significant of the journal big deals ever conducted.
-
Huntington, P.; Nicholas, D.; Jamali, H.R.; Tenopir, C.: Article decay in the digital environment : an analysis of usage of OhioLINK by date of publication, employing deep log methods (2006)
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- Abstract
- The article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project, funded by the U.S. Institute of Museum and Library Services. OhioLINK, the original Big Deal, provides a single digital platform of nearly 6,000 full-text journals for more than 600,000 people; for the purposes of the analysis, the raw logs were obtained from OhioLINK for the period June 2004 to December 2004. During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. This article provides an analysis of the age of material that users consulted. From a methodological point of view OhioLINK offered an attractive platform to conduct age of publication usage studies because it is one of the oldest e-journal libraries and thus offered a relatively long archive and stable platform to conduct the studies. The project sought to determine whether the subject, the search approach adopted, and the type of journal item viewed (contents page, abstract, full-text article, etc.) was a factor in regard to the age of articles used.
- Source
- Journal of the American Society for Information Science and Technology. 57(2006) no.13, S.1840-1851
-
Tenopir, C.: Electronic reference options : tracking the changes (1995)
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- Abstract
- Reports the results of a 1994 survey of the academic library memebers of the Association of Research Libraries, USA, to discover what types of electronic reference services they offer and how these services affect reference librarians' jobs and user and staff training. This survey was a follow up to an earlier survey in 1991
-
Tenopir, C.: Linking to full texts (1998)
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- Abstract
- Describes the links which major online indexing and bibliographic services are providing from article citations to the corresponding electronic full text. Services covered include OCLC's FirstSearch and its Electronic Collections Online, Ovid, PubMed and UMI/ProQuest Direct. Discusses the value of links to electronic full text vis a vis direct searching of the full text, arguing for the superiority of the former and stressing that indexing services and bibliographic databases have a strong future for this reason
-
Tenopir, C.: Will online vendors survive? (1998)
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- Abstract
- Looks to the future of traditional online services, in light of the rising use of the WWW, which brings authors or publishers and readers directly together, without the intermediary role played by online vendors. Gives examples of changes in ownership of online services in the last half of 1997, and notes that the changes all suggest that online vendors must nkow their best markets and stick to them. Concludes that many online vendors will survive but in ne configurations and often with new owners
-
Tenopir, C.; Ro, J.S.: Full text databases (1990)
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- Footnote
- Rez. in: Information technology and libraries. 10(1991) S.156-157 (E. Kanter)
- Series
- New directions in information management; 21
-
Tenopir, C.; Lundeen, G.: Managing your information : how to design and create a textual database on your microcomputer (1988)
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- Series
- Applications in information management and technology series
-
Tenopir, C.: Full text databases (1984)
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- Source
- Annual review of information science and technology. 19(1984), S.215-246
-
Tenopir, C.: Online systems for information access and retrieval (2008)
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- Abstract
- In 1973 F. W. Lancaster published the first textbook about online information retrieval (with E. G. Fayen). That text and his later writings and books on the topics relating to online searching set the precedent for many books to follow. His early work also advocated many changes to the state-of-the-art systems and anticipated many of the characteristics of modern online information retrieval systems. Although the basic underlying structure of modern systems is still similar to what Lancaster wrote about thirty years ago, many of the changes he advocated have occurred. From an era of bibliographic databases on command-driven systems searched by library professionals, online systems have evolved to have friendlier interfaces, include full texts or links to full texts, and are targeted to the end users of the information. The information industry has evolved, as have the online search systems and tools that are so commonplace today.
- Content
- Beitrag in einem Themenheft 'The Influence of F. W. Lancaster on Information Science and on Libraries', das als Festschrift für F.W. Lancaster deklariert ist.
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Tenopir, C.: Moving to the information village (1996)
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- Abstract
- Discusses the familiar problem of users are now confronted with the needs to impose order on myriad sources of information and to present them in an integrated way to users. Describes an attempt to provide such integration in the engineering field, Engineering Information Village, or Ei Village, produced by Engineering Information Inc. It resembles a WWW site, and integrates a traditional online abstracting and indexing service with access to WWW sites in the engineering field, contacts to engineering consultants, and access to other sources of interest to engineers. Explains how the metaphor of the village is carried though in the service and stresses the vetting process which seeks to guarantee that sources provided are authoritative. Also details the pricing of the service
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Tenopir, C.: Information metrics and user studies (2003)
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- Abstract
- Three questions - what can be studied; how can studies be done; and what can be measured - drive research methods and help to identify information metrics for user studies. User studies can investigate user needs, search strategies, or preferences. Observing and asking, the two main methods for conducting user studies, yield quantitative and qualitative data through studying patterns of behavior and insights into motivation. ciber (Centre for Information Behaviour and the Evaluation of Research, City University, London) is in a good position to continue supporting information user behavior studies that use a variety of methods to gather both qualitative and quantitative data and help establish consistent metrics.
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Tenopir, C.; Neufang, R.: Electronic reference options : how they stack up in research libraries (1992)
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- Source
- Online. 16(1992) no.2, S.22-28
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Wang, P.; Hawk, W.B.; Tenopir, C.: Users' interaction with World Wide Web resources : an exploratory study using a holistic approach (2000)
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- Source
- Information processing and management. 36(2000) no.2, S.229-251
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Tenopir, C.: Online databases : taking online interaction for granted (1997)
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- Abstract
- Considers some of the human factors in online interaction and Internet use. Discusses the following: users' need for help from libraries and librarians, given the difficulties people continue to have in accessing and using networked information; the challenge of user demands for speedy delivery of information and documents; the trend towards 'humanizing the net' through chat rooms and social agent interfaces (such as Microsoft's Bob); and the problems for libraries of users using the Internet for trivial or pornographic purposes
