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  • × author_ss:"Davenport, E."
  1. Davenport, E.; Higgins, M.; Somerville, I.: Narratives of new media in Scottish households : the evolution of a framework of inquiry (2000) 0.03 
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    Abstract
    The authors describe a study of the social dynamics of new media in Scottish households. The evolving project drew on dialogues with multiple household members elicited in group conversations. This approach to interviews captured different and conflicting points of view, a feature shared with certain social approaches to systems design. Analysis of the interview transcripts revealed that there are recurrent narratives and behavioral genres across households (and across sample groups), and that these reflect tactics, stratagems, and plans by means of which respondents navigate social space. The authors' approach contrasts with prevailing "needs and uses" models in information science, in offering a methodological framework based on group narrative and genre analysis that contributes to a theory of social informatics in the household
  2. Davenport, E.; Procter, R.; Goldenberg, A.: Distributed expertise : remote reference service on a metropolitan area network (1997) 0.02 
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    Abstract
    Discusses the nature of reference work and the role of reference librarians in digital libraries where many users serve themselves by means of the Bath ISI Data Service (BIDS) and other free-at-point-of-use information services which emulate the Bath service (MIDAS, EDINA). Considers how the concept of the 'reference desk' can be defined where points of presence for both users and librarians are distributed. Reports results of research, undertaken in Edinburgh, Scotland, to explore these issues in the context of the enhanced regional communications available through EaStMAN (Edinburgh and Stirling Metropolitan Area Network). The project involved the BIOSIS Abstracts service hosted by the EDINA consortium and linked 3 university libraries (Edinburgh University, Heriot-Watt University and Napier University). Investigated the experiences of users and the work patterns of librarians and related these to the design rationale of a prototype WWW based network reference consultation support system. Focused on types of user problems end expert responses across various media and genres of interaction. The pilot service is schedules to start in Autumn 1997 and a future report of its use is planned
  3. Green, A.-M.; Davenport, E.: Putting new media in its place : the Edinburgh experience (1999) 0.02 
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    Abstract
    The Household Information Systems (HIS) project in Queen Margaret College was funded to explore the use of new media in a group of Edinburgh households (Davenport & Higgins, 1995). One of the motivations of the HIS 'programme' was to find a suitable theoretical and/or exploratory framework, which takes account of multiple aspects of behaviour surrounding technologies, and thus avoids assumptions about their role in information-seeking or other isolated activities. A focus on single activities would occlude knowledge of other motivations: bonding, killing time, defining boundaries. In Phase One, `information management' rather than `information seeking' was used as a conceptual framework, embracing work on the `life cycle' of ICTs as illustrated by Kopytoffs `biography of things' approach (1986), Johnson's cultural circuit (1986), research on households as micro-organisations by McCrone and his colleagues (1994), and work by Silverstone and others on ICTs in the home as tools for internal and external adaptation (Silverstone, 1994, Silverstone et al 1994). The `management' framework has been productive - Phase One allowed us to identify patterns of ICT acquisition and deployment in the home, and, more interestingly, structures of appropriation which reflect rules, roles and responsibilities in individual households. These constitute what may be called a `reproduction lattice' (adapting terminology used by Kling (1987) in his analysis of the `web of computing' in organisations), a structure which captures the political and cultural economy of a household. Phase One's findings are consistent with those of other researchers working in the area of domestic consumption of ICTs but a major limitation of the work is the homogeneous nature of the respondents. Among our Edinburgh 'household managers', internal culture was a more compelling explanation for use than technical functionality.
  4. Davenport, E.; Cronin, B.: Knowledge management : Semantic drift or conceptual shift? (2000) 0.02 
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    Date
    31. 7.2001 20:22:57

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