Search (5 results, page 1 of 1)

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Abstract

We investigated the sources and effectiveness of search terms used during mediated on-line searching under real-life (as opposed to laboratory) circumstances. A stratified model of information retrieval (IR) interaction served as a framework for the analysis. For the analysis, we used the on-line transaction logs, videotapes, and transcribed dialogue of the presearch and on-line interaction between 40 users and 4 professional intermediaries. Each user provided one question and interacted with one of the four intermediaries. Searching was done using DIALOG. Five sources of search terms were identified: (1) the users' written question statements, (2) terms derived from users' domain knowledge during the interaction, (3) terms extracted from retrieved items as relevance feedback, (4) database thesaurus, and (5) terms derived by intermediaries during the interaction. Distribution, retrieval effectiveness, transition sequences, and correlation of search terms from different sources were investigated. Search terms from users' written question statements and term relevance feedback were the most productive sources of terms contributing to the retrieval of items judged relevant by users. Implications of the findings are discussed

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Abstract

A recent study begun at Case Western Reserve University and continued at Rutgers University compared the transcripts of 200 DIALOG searches conducted by 36 experienced searchers on real questions submitted by academic and industrial researchers. Relevance judgements by the researchers were used to give recall and precision scores to each search result. Findings included: a low degree of overlap between searches on the same question in selection of search terms or items retrieved; the more often an item was retrieved by different searchers, the more likely it was to be judged relevant; recall and precision were not necessarly inversly related; there was a significant positive impact on recall/precision from using more cycles (a sequence from selecting terms to displaying results); serious uncorrectd errors were a major problem in poor searches and proper selection of terms a key to successful searches.

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Abstract

Reports preliminary results from a study, conducted at Rutgers Univ., School of Communication, Information and Library Studies, to conduct observations and experiments under real-life conditions on the nature, effects and patterns in the discourse between users and intermediary searchers and in the related computer commands in the context of online searching and responses. The study involved videotaping interactions between users and intermediaries and recording the search logs for 40 questions. Users judged the relevance of output and completed a number of other measures. Data is analysed both quantitatively, using standard and innovative statistical techniques, and qualitatively, through a grounded theory approach using microanalytic and observational methods

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Abstract

Information seeking and provision does not occur in a vacuum, but is shaped and affected by the way that individuals convey regard for themselves and for each other. Reports 2 studies that explore the intersection between professional and personal or relational dimensions of intermediary practice during the research phase of a set of online computer search interactions that aim to address user information queries. The 1st study examines and compares, through an interpretative microanalytic approach, explicit and implicit situation defining assumptions contained in the initial talk, or opening moves, of 4 intermediaries in interaction with 2 users each. The 2nd study seeks to verify, quantitatively, interpretative claims developed in the 1st study through an analysis of intermediaries' use of pronouns in the course of their interactions with users. The specific patterns of results gained through this quantitiative study were consistent with those achieved interpretatively in the 1st study. The results of these studies are discussed within a proposed theoretic framework developed from the perspective of a constitutive theory of communication

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Pages

S.22-25