Search (328 results, page 1 of 17)

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Abstract

Many libraries manage Web sites intended to provide their users with online resources suitable for answering reference questions. Most of these sites can be analyzed in terms of their depth, and their organizing and searching features. Composing a typology based on these factors sheds light on the critical design decisions that influence whether users of these sites succees or fail to find information easily, rapidly and accurately. The same analysis highlights some larger design issues, both for Web sites and for information management at large

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Abstract

Large amounts of health-related information of different types are available on the web. In addition to authoritative health information sites maintained by government health departments and healthcare institutions, there are many social media sites carrying user-contributed information. This study sought to identify the types of drug information available on consumer-contributed drug review sites when compared with authoritative drug information websites. Content analysis was performed on the information available for nine drugs on three authoritative sites (RxList, eMC, and PDRhealth) as well as three drug review sites (WebMD, RateADrug, and PatientsLikeMe). The types of information found on authoritative sites but rarely on drug review sites include pharmacology, special population considerations, contraindications, and drug interactions. Types of information found only on drug review sites include drug efficacy, drug resistance experienced by long-term users, cost of drug in relation to insurance coverage, availability of generic forms, comparison with other similar drugs and with other versions of the drug, difficulty in using the drug, and advice on coping with side effects. Drug efficacy ratings by users were found to be different across the three sites. Side effects were vividly described in context, with user assessment of severity based on discomfort and effect on their lives.

Date

22. 1.2016 12:24:05

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Abstract

Taking a step beyond Meta search engines which require Web site evaluation skills and a knowledge of how to construct effective search statements, we encounter the concept of a seamless, Web-based library. These are electronic libraries created by information professionals, Meta sites for the 21st Century. Here is a place where average people with average Internet skills can find significant Web sites arranged under a hierarchy of subject categories. Having observed client behavior in a university library setting for a quarter of a century, it is apparent that the extent to which information is used has always been determined by content applicable to user needs, an easy-to-understand design, and high visibility. These same elements have determined the extent to which Internet Quick Reference (IQR), a seamless, Web-based library at cc.usu.edu/-stewei/hot.htm. has been used

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Abstract

Purpose - The purpose of this paper is to examine the quality of answers on the Wikipedia Reference Desk, and to compare it with library reference services. It aims to examine whether Wikipedia volunteers outperform expert reference librarians and exemplify the paradox of expertise. Design/methodology/approach - The study applied content analysis to a sample of 434 messages (77 questions and 357 responses) from the Wikipedia Reference Desk and focused on three SERVQUAL quality variables: reliability (accuracy, completeness, verifiability), responsiveness, and assurance. Findings - The study reports that on all three SERVQUAL measures quality of answers produced by the Wikipedia Reference Desk is comparable with that of library reference services. Research limitations/implications - The collaborative social reference model matched or outperformed the dyadic reference interview and should be further examined theoretically and empirically. The generalizability of the findings to other similar sites is questionable. Practical implications - Librarians and library science educators should examine the implications of the social reference on the future role of reference services. Originality/value - The study is the first to: examine the quality of the Wikipedia Reference Desk; extend research on Wikipedia quality; use SERVQUAL measures in evaluating Q&A sites; and compare Q&A sites with traditional reference services.

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Abstract

Reports on the Southern California Online Users Group annual workshop, which broke all previous attendance records. The topic was 'Radical redesign of reference and research', and common threads among speakers included the need for a new reference/research model that will scale with future needs, and the now common standard of round the clock service availability. Print could become a secondary medium to digital data, primarily delivered over the Internet, and that information vendors be forced to change pricing structures. Librarians from public, corporate, and academic sectors have begun building Web sites around links to their own data and to other quality sites as a means of providing 24 hour services. Vendors might consider creating new price comparison services, or offering proce guarantees, to compete with this new phenomenon

Date

22. 2.1999 18:08:25

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Abstract

Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies

Date

10. 1.1999 17:22:49

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Date

22. 2.1999 13:19:44

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Abstract

KnowledgeCite have introduced KnowledgeCite Library: a WWW based information service designed to deliver premium scholarly reference information service designed to deliver premium scholarly reference information to library consortia using the latest Internet technology solutions. In addition to providing one stop access to an extensive collection of bibliographic databases, KnowledgeCite will offer full text access through its links to publisher Web sites, document delivery services and library holdings data

Date

25. 7.1998 9:46:22

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Abstract

Purpose - To discuss the nature of public library websites and what they communicate about the values of the sector. Design/methodology/approach - The article examines a range of Scottish public library websites to determine domain and quality of information resources provided. Findings - That many public libraries in Scotland have a virtual identity problem brought about by being part of larger websites for their parent bodies. It is argued that this identity problem is to the detriment of the service, and that models of good practice should be urgently considered by public librarians. Practical implications - The article should be of interest to librarians considering how best to present their websites and the potential challenges in doing so as part of a larger umbrella organisation. Originality/value - This is the first article to examine all sites from Scottish public libraries in terms of their origins and content.

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Abstract

The virtual university environment provides librarians with new opportunities to contribute to the educational process. Building on the success of team-teaching a traditional liberal arts core course with composition and communications faculty, librarians and a communications professor worked together to integrate the Association of College & Research Libraries (ACRL) Information Literacy Competency Standards for Higher Education (2000) into the online environment. The resulting graduate-level course in multimedia literacy assembled faculty and curriculum resources normally untapped in traditional classrooms. All five information literacy standards covering need, access, evaluation, use and the social, economic, legal, and ethical issues surrounding information use were addressed. Readings and threaded discussions about intellectual property, fair use of copyrighted materials, the evaluation of free and fee-based Web information and Web page design and construction prepared students to work in groups to design and construct Web sites. Students also completed a capstone project in the form of individual Web portfolios, which demonstrated the information and multimedia principles they learned in the class. Assessment of information literacy skills occurred through the analysis of student discussion, evaluative annotations, Web site assignments, perception surveys, and a master's level comprehensive exam question. What was learned in this course will serve as a model for future collaborative partnerships in which faculty and librarians work together to ensure that students who learn from a distance truly master information literacy competencies.

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Abstract

Purpose. To convey the initial findings of Biblio.for.mEDA, an EU project exploring lifelong learning provision for adults in public libraries set in the context of a literature review regarding support for learners in public libraries. Design/methodology/approach. A total of 20 public library authorities in England agreed to participate in a survey of the resources, support and staffing to facilitate lifelong learning in public libraries. The data were analysed manually and reported here, including current provision for learners, collaborative working, plans for the future and consideration of the impacts on staff. The findings are reported in the context of other research exploring learning in public libraries and consideration of authority's web sites, annual library plans and position statements. Findings. Depicts current lifelong learning provision in public libraries and the challenges faced by staff in supporting learners. The varying degrees of learner support provided by library services are described including assistance for adults with basic skills needs. Research limitations/implications. The findings are indicative as only 20 public library managers completed the lifelong learning survey in the UK. Practical implications. Provides an extensive review of the literature pertaining to learning in public libraries. Results of the project provide a useful snapshot of current lifelong learning activity and the ways in which services are working to support adults wishing to learn. Originality/value. This paper offers recent research results and analysis of a pressing public library issue for practitioners.

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Abstract

According to Leventhal's Common Sense Model of illness regulation, people approach and deal with their illnesses differently depending on their cognitive representations of them. Thus, understanding people's illness representations can be invaluable when assisting them to develop lifestyle modifications that improve their health. What role does information use play in this equation? This is the crucial question addressed by this two-part study. Part 1 hypothesizes a model of how information use at different timepoints may affect illness representations, and then tests this model. The study found that a number of information use type and time pairings (e.g., information used to consult healthcare practitioners at symptom onset) were significantly associated with present-day level of personal control. The results suggest that it is not merely type or timing of information use alone that is helpful in illness coping, but the coupling of the two; this has several implications for the design of patient education programs. Part 2 examines how information use and illness representations differ based on the way an individual participates in online health forums and social media sites. The following four different participation styles were investigated: nonuser, only reading ("lurker"), posting occasionally but largely reading ("infrequent poster"), and reading and posting ("poster"). Differences in both information use and illness perceptions were found, and the implications of these are discussed.

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Abstract

A survey of Australian public library Web sites reveals that very few libraries have gone beyond establishing Web sites that provide information about their static library resources and services. Few attempts have been made to deliver a high level of interactive library service to online clients. This paper examines some of the issues that public libraries need to consider in order to rethink the way that the Web can be better used to provide interactive, real time online services. Issues include: commitment of staff and financial resources to online services; developing and maintaining Web technology skills; reclaiming the Web from IT departments; and individual effort versus collaboration.

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Abstract

Libraries who decide to use the WWW to answer ready reference questions may want to create a ready reference WWW page with links to new or familiar reference sources so that reference librarians and patrons will become accustomed to using these resources. Provides a list of Meta-sites or WWW sites that are well organized with links to many different ready reference sources, and a listing of individual reference sources which is good but not all inclusive

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Abstract

Describes how San Marino Public Library has developed digital reference resources tailored to their patron's needs. Provides an annotated list of reference metasites including the Internet Public Library and sites especially designed for children. Discusses the creation of the library's Web reference page and links made to these general reference sources and to community information and local history sites, including local Chinese language Web resources for the city's immigrant community

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Abstract

Community Question-Answering (CQA) sites have become popular venues where people can ask questions, seek information, or share knowledge with a user community. Although responses on CQA sites are obviously slower than information retrieved by a search engine, one of the most frustrating aspects of CQAs occurs when an asker's posted question does not receive a reasonable answer or remains unanswered. CQA sites could improve users' experience by identifying potential answerers and routing appropriate questions to them. In this paper, we predict the potential answerers based on question content and user profiles. Our approach builds user profiles based on past activity. When a new question is posted, the proposed method computes scores between the question and all user profiles to find the potential answerers. We conduct extensive experimental evaluations on two popular CQA sites - Yahoo! Answers and Stack Overflow - to show the effectiveness of our algorithm. The results show that our technique is able to predict a small group of 1000 users from which at least one user will answer the question with a probability higher than 50% in both CQA sites. Further analysis indicates that topic interest and activity level can improve the correctness of our approach.

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Abstract

Purpose - The purpose of this research is to explore UK teachers' use of research-based information, with a particular focus on issues relating to access to information in schools, information literacy, and the role of the school librarian and school library services. Design/methodology/approach - The study adopts a mixed methodology. In-depth qualitative data gathered through vignette interviews (n=28), group exercises (four groups of between three and five teachers) and a discussion forum were supplemented by quantitative data gathered through surveys of teachers (n=312), head teachers (n=78), school librarians (n=78) and school library services (n=26). Findings - Teachers' professional use of research information reflects a preference for predigested information and informal sources. Although professional bodies and government departments promote the use of research by teachers and provide a range of customised web sites for information, lack of ready local access to information and lack of time were cited as major barriers to the use of research information. Teachers also revealed uncertainties and lack of confidence in their own ability to find and evaluate such information. The findings suggest scope for more targeted provision by school librarians of both information and skills to support the professional development of teachers. However, this raises issues of priorities and resources, and needs to be seen in the context of a wider change in ethos supported by senior management. The study also raises questions about teachers' own experiences and approaches to the use of information in professional learning, and how this might impact on the provision of support for their pupils and the potential for collaborative working between librarians and teachers. Research limitations/implications - The qualitative aspects of the study provided a rich source of data from teachers with varying levels of experience and involvement with the use of research information. However, a low response to the teacher questionnaire survey (10.9 per cent, overall, 312 teachers) resulted in a bias towards more research-oriented teachers in that particular data set. While the data from research-oriented teachers do appear to triangulate, it is difficult to generalise to other teachers. Therefore teacher survey data have been treated with some caution and drawn on only to aid further understanding of the issues raised in interviews and group exercises. Originality/value - In focusing attention on teachers' information behaviour and information literacy, this paper provides a new perspective on the issues affecting the lack of uptake of research evidence within the teaching profession, contributes to the literature on information behaviour and information literacy in professional contexts, and contributes to the understanding of factors which may have a bearing on the development of student information literacy in schools.

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Abstract

Provides a list of 19 WWW and gopher sites from which answers to ready reference queries may be obtained. These are arranged under the following headings: ready made collections; date and time; weights and measures; flag wavers; foreign currency; state by state; the elements; and case and tense

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Abstract

This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users

Date

22. 3.2002 8:51:28

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Footnote

Mit Hinweisen auf WWW-Sites für E-Mail Adressen: http://www.iaf.net/ (Internet Address Finder) - http://www.switchboard.com/ (Switchboard) - http://www.four11.com/ (Four11) - http://www.whowhere.com/ (Who Where)