Search (10 results, page 1 of 1)

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Abstract

Develops a theoretical framework for expressing the nature of feedback as a critical process in interactive information retrieval. Feedback concepts from cybernetics and social sciences perspectives are used to develop a concept of information feedback applicable to information retrieval. Adapts models from human-computer interaction and interactive information retrieval as a framework for studying the manifestations of feedback in information retrieval. Presents results from an empirical study of real-life interactions between users, professional mediators and an information retrieval system computer. Presents data involving 885 feedback loops classified in 5 categories. Presents a connection between the theoretical framework and empirical observations and provides a number of pragmatic and research suggestions

Footnote

Contribution to a special section of articles related to human-computer interaction and information retrieval

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Abstract

In previous articles, we reported the state of Web searching in 1997 (Jansen, Spink, & Saracevic, 2000) and in 1999 (Spink, Wolfram, Jansen, & Saracevic, 2001). Such snapshot studies and statistics on Web use appear regularly (OCLC, 1999), but provide little information about Web searching trends. In this article, we compare and contrast results from our two previous studies of Excite queries' data sets, each containing over 1 million queries submitted by over 200,000 Excite users collected on 16 September 1997 and 20 December 1999. We examine how public Web searching changing during that 2-year time period. As Table 1 shows, the overall structure of Web queries in some areas did not change, while in others we see change from 1997 to 1999. Our comparison shows how Web searching changed incrementally and also dramatically. We see some moves toward greater simplicity, including shorter queries (i.e., fewer terms) and shorter sessions (i.e., fewer queries per user), with little modification (addition or deletion) of terms in subsequent queries. The trend toward shorter queries suggests that Web information content should target specific terms in order to reach Web users. Another trend was to view fewer pages of results per query. Most Excite users examined only one page of results per query, since an Excite results page contains ten ranked Web sites. Were users satisfied with the results and did not need to view more pages? It appears that the public continues to have a low tolerance of wading through retrieved sites. This decline in interactivity levels is a disturbing finding for the future of Web searching. Queries that included Boolean operators were in the minority, but the percentage increased between the two time periods. Most Boolean use involved the AND operator with many mistakes. The use of relevance feedback almost doubled from 1997 to 1999, but overall use was still small. An unusually large number of terms were used with low frequency, such as personal names, spelling errors, non-English words, and Web-specific terms, such as URLs. Web query vocabulary contains more words than found in large English texts in general. The public language of Web queries has its own and unique characteristics. How did Web searching topics change from 1997 to 1999? We classified a random sample of 2,414 queries from 1997 and 2,539 queries from 1999 into 11 categories (Table 2). From 1997 to 1999, Web searching shifted from entertainment, recreation and sex, and pornography, preferences to e-commerce-related topics under commerce, travel, employment, and economy. This shift coincided with changes in information distribution on the publicly indexed Web.

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Abstract

Reports selected results from a larger study whose objectives are to observe, under real life conditions, the nature and patterns of interaction between users, intermediaries, and computer sysrtems in the context of online information searching and retrieval. Reports various analyses on the relation of search term sources and the retrieval of items judges as to their relevance. While the users generated the largest proportion of search terms (61%) which were responsible for 68% of retrieved items judges relevant, other sources in the interaction process played an important role

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Abstract

Reports preliminary results from a study, conducted at Rutgers Univ., School of Communication, Information and Library Studies, to conduct observations and experiments under real-life conditions on the nature, effects and patterns in the discourse between users and intermediary searchers and in the related computer commands in the context of online searching and responses. The study involved videotaping interactions between users and intermediaries and recording the search logs for 40 questions. Users judged the relevance of output and completed a number of other measures. Data is analysed both quantitatively, using standard and innovative statistical techniques, and qualitatively, through a grounded theory approach using microanalytic and observational methods

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Abstract

Information seeking and provision does not occur in a vacuum, but is shaped and affected by the way that individuals convey regard for themselves and for each other. Reports 2 studies that explore the intersection between professional and personal or relational dimensions of intermediary practice during the research phase of a set of online computer search interactions that aim to address user information queries. The 1st study examines and compares, through an interpretative microanalytic approach, explicit and implicit situation defining assumptions contained in the initial talk, or opening moves, of 4 intermediaries in interaction with 2 users each. The 2nd study seeks to verify, quantitatively, interpretative claims developed in the 1st study through an analysis of intermediaries' use of pronouns in the course of their interactions with users. The specific patterns of results gained through this quantitiative study were consistent with those achieved interpretatively in the 1st study. The results of these studies are discussed within a proposed theoretic framework developed from the perspective of a constitutive theory of communication

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Abstract

Information science is best defined as a discipline in terms of the problems it addresses. Its origins date back to the scientific and technical revolution after the 2nd World War, and its development has been essentially characterised by interdisciplinarity. Librarianship, computer science, cognitive science and communication studies all share interests with infomation science, but with increasing emphasis on the information society and the information industry dictated by technological imparatives, information science is now at a critical point in its evolution. The problem it sets out to solve are not decreasing but changing, with the pressure to improve access to an ever increasing store of knowledge. The social need for information science is evident, whatever the name given to the knowledge and skills which it encompasses

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Abstract

The purpose of this entry is to provide an overview of information science as a field or discipline, including a historical perspective to illustrate the events and forces that shaped it. Information science is a field of professional practice and scientific inquiry dealing with effective communication of information and information objects, particularly knowledge records, among humans in the context of social, organizational, and individual need for and use of information. Information science emerged in the aftermath of the Second World War, as did a number of other fields, addressing the problem of information explosion and using technology as a solution. Presently, information science deals with the same problems in the Web and digital environments. This entry covers problems addressed by information science, the intellectual structure of the field, and the description of main areas-information retrieval, human information behavior, metric studies, and digital libraries. This entry also includes an account of education related to information science and conclusions about major characteristics.

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Pages

S.22-25