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Smith, L.C.: Reference services (2009) 0.06
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Abstract

This entry provides an overview of reference services and the impact of technology on reference sources and services. Following a brief overview of the history of reference services, the types and scope of reference services are explained. Features of the reference interview and factors contributing to its success are considered, followed by a discussion of the various types of reference sources and the development of reference collections. Outline of the impact of technology on new forms of service delivery includes an explanation of both asynchronous and synchronous approaches. The ways in which reference ethics and reference policies guide services are reviewed, and the role of evaluation in assessing effectiveness of reference services is explored. This entry concludes with indications of future trends in reference services.

Williams, M.E.; Smith, L.C.: New database products : science, technology and medicine (issue 12) (1998) 0.04

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Source: Online and CD-ROM review. 22(1998) no.4, S.263-274

Williams, M.E.; Smith, L.C.: New database products : science, technology and medicine (issue 1) (1993) 0.02

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Abstract: The first in a continuing series of articles sumarising and commenting on new databases in science, technology and medicine. New databases are illustrated in a table presenting database titles and publishers, and the database formats (batch, CD-ROM or other optical media, floppy disc; handheld, magnetic tape or online)

Smith, L.C.: Artificial intelligence and information retrieval (1987) 0.02

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Source: Annual review of information science and technology. 22(1987), S.41-77

Williams, M.E.; Smith, L.C.: New database products : science, technology and medicine (issue 4) (1994) 0.02

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Smith, L.C.: "Wholly new forms of encyclopedias" : electronic knowledge in the form of hypertext (1989) 0.01

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Date: 7. 1.1996 22:47:52

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