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Naumer, C.M.; Fisher, K.E.: Information needs (2009)
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Hernon, P.; Relyea, H.C.: Information policy: United States (2009)
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Rabina, D.; Johnston, S.: Information policy: European Union (2009)
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Fulton, C.; Henefer, J.: Information practice (2009)
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- Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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- 17.10.1996 14:22:33
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Information brokers and reference services (1989)
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- Reference librarian; no.22
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- 20. 4.2002 17:30:22
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- 27.12.2015 18:22:38
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- 22. 1.2000 17:52:11
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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Savolainen, R.: Everyday life information seeking (2009)
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Grassian, E.S.; Kaplowitz, J.R.: Information literacy instruction (2009)
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Kuhlthau, C.C.: Information search process (ISP) model (2009)
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Xie, I.: Information searching and search models (2009)
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Smith, L.C.: Reference services (2009)
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