Search (195 results, page 1 of 10)

  • × theme_ss:"Informationsdienstleistungen"
  1. Jaskolla, L.; Rugel, M.: Smart questions : steps towards an ontology of questions and answers (2014) 0.11
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    Abstract
    The present essay is based on research funded by the German Ministry of Economics and Technology and carried out by the Munich School of Philosophy (Prof. Godehard Brüntrup) in cooperation with the IT company Comelio GmbH. It is concerned with setting up the philosophical framework for a systematic, hierarchical and categorical account of questions and answers in order to use this framework as an ontology for software engineers who create a tool for intelligent questionnaire design. In recent years, there has been considerable interest in programming software that enables users to create and carry out their own surveys. Considering the, to say the least, vast amount of areas of applications these software tools try to cover, it is surprising that most of the existing tools lack a systematic approach to what questions and answers really are and in what kind of systematic hierarchical relations different types of questions stand to each other. The theoretical background to this essay is inspired Barry Smith's theory of regional ontologies. The notion of ontology used in this essay can be defined by the following characteristics: (1) The basic notions of the ontology should be defined in a manner that excludes equivocations of any kind. They should also be presented in a way that allows for an easy translation into a semi-formal language, in order to secure easy applicability for software engineers. (2) The hierarchical structure of the ontology should be that of an arbor porphyriana.
    Date
    9. 2.2017 19:22:59
  2. LaBarre, K.A.; Tilley, C.L.: ¬The elusive tale : leveraging the study of information seeking and knowledge organization to improve access to and discovery of folktales (2012) 0.07
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    Abstract
    The "Folktales and Facets" project proposes ways to enhance access to folktales-in written and audiovisual formats-through the systematic and rigorous development of user-focused and task-focused models of information representation. Methods used include cognitive task analysis and facet analysis to better understand the information-seeking and information-use practices of people working with folktales and the intellectual dimensions of the domain. Interviews were conducted with 9 informants, representing scholars, storytellers, and teachers who rely on folktales in their professional lives to determine common tasks across user groups. Four tasks were identified: collect, create, instruct, and study. Facet analysis was conducted on the transcripts of these interviews, and a representative set of literature that included subject indexing material and a random stratified set of document surrogates drawn from a collection of folktales, including bibliographic records, introductions, reviews, tables of contents, and bibliographies. Eight facets were identified as most salient for this group of users: agent, association, context, documentation, location, subject, time, and viewpoint. Implications include the need for systems designers to devise methods for harvesting and integrating extant contextual material into search and discovery systems, and to take into account user-desired features in the development of enhanced services for digital repositories.
  3. Jahoda, G.; Braunagel, J.S.: ¬The librarian and reference queries : a systematic approach (1980) 0.07
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  4. Bodoff, D.; Raban, D.: Question types and intermediary elicitations (2016) 0.07
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    Abstract
    In the context of online question-answering services, an intermediary clarifies the user's needs by eliciting additional information. This research proposes that these elicitations will depend on the type of question. In particular, this research explores the relationship between three constructs: question types, elicitations, and the fee that is paid for the answer. These relationships are explored for a few different question typologies, including a new kind of question type that we call Identity. It is found that the kinds of clarifications that intermediaries elicit depend on the type of question in systematic ways. A practical implication is that interactive question-answering services-whether human or automated-can be steered to focus attention on the kinds of clarification that are evidently most needed for that question type. Further, it is found that certain question types, as well as the number of elicitations, are associated with higher fees. This means that it may be possible to define a pricing structure for question-answering services based on objective and predictable characteristics of the question, which would help to establish a rational market for this type of information service. The newly introduced Identity question type was found to be especially reliable in predicting elicitations and fees.
    Date
    22. 1.2016 11:58:25
  5. Makulowich, J.S.: 10 tips on managing your Internet searching (1995) 0.05
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    Abstract
    Offers 10 tips for finding information on the Internet. Define the area and level of expertise. Require end users to complete a request form defining the query. Categorize the Internat in lay terms for casual users. Establich a realistic time for retrieving results. Adopt a disciplined, systematic approach to the search. Understand the operating platform and the major tools available. Maintain a file of important services and addresses and users. Develop bookmarks and home pages. Learn shortcuts. Participate in the Internet Hunt (a monthly series of questions that allows searchers to practice and perfect search skills)
  6. Payne, C.: ¬The use of public reference libraries (1990) 0.05
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    Abstract
    Describes the development of reference services in public libraries and the importance of standards. Explains the need for proper marketing and systematic evaluation, both qualitative and quantitative. Analyses an unobtrusive telephone test of 15 libraries in the UK and gives the results of interviews with 455 users of 13 public reference libraries. Satisfactory results were obtained for straightforward questions but an occasional tendency towards flippancy by staff was highlighted. A further disquieting feature which came to light was the number of people who did not approach staff for help.
  7. Nicholas, D.; Martin, H.: Assessing information needs : a case study of journalists (1997) 0.05
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    Abstract
    Outlines a structure for analysing information needs. The purpose of the structure is to enable data on users to be collected in a systematic and routine manner. The form of analysis is demonstrated through a consideration of the information needs of newspaper journalists. Aspects of information need considered are: subject, nature, function, viewpoint, authority, quantity, quality, place of origin, speed of delivery, and processing/packaging. Considers the barriers to meeting information needs and training, time, resources, access and information overload. Also assesses the library's role in meeting information needs
  8. Catalano, A.: Patterns of graduate students' information seeking behavior : a meta-synthesis of the literature (2013) 0.04
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    Abstract
    Purpose - The purpose of this review is to draw out patterns of information seeking behavior of graduate students as described in the empirical research published from 1997 to the present. Design/methodology/approach - A systematic search of databases for studies on information behavior and graduate students was employed in order to retrieve studies for a systematic review. Common themes that emerged from the literature were synthesized into a discussion of behavior patterns. Additionally a study quality analysis was conducted for all retrieved studies using a critical appraisal checklist for library and information research. Findings - This review revealed that graduate students begin their research on the internet much like any other information seeker, consult their faculty advisors before other people, and use libraries in diverse ways depending on the discipline studied. Additionally differences were noted between international and home students, and doctoral and master's students. Practical implications - The findings of this review indicate that information behavior research conducted on graduate students should delineate between masters' and doctoral students. Further, the findings may inform both academic librarian and faculty practice as to how to assist students with their research by helping them to understand how students typically approach research and how other institutions address common issues with special populations, such as non-native speakers and distance learners. Originality/value - No comprehensive review of information behavior studies, encompassing only the behaviors of graduate students has been conducted to date.
  9. Zhang, Y.; Sun, Y.; Xie, B.: Quality of health information for consumers on the web : a systematic review of indicators, criteria, tools, and evaluation results (2015) 0.04
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    Abstract
    The quality of online health information for consumers has been a critical issue that concerns all stakeholders in healthcare. To gain an understanding of how quality is evaluated, this systematic review examined 165 articles in which researchers evaluated the quality of consumer-oriented health information on the web against predefined criteria. It was found that studies typically evaluated quality in relation to the substance and formality of content, as well as to the design of technological platforms. Attention to design, particularly interactivity, privacy, and social and cultural appropriateness is on the rise, which suggests the permeation of a user-centered perspective into the evaluation of health information systems, and a growing recognition of the need to study these systems from a social-technical perspective. Researchers used many preexisting instruments to facilitate evaluation of the formality of content; however, only a few were used in multiple studies, and their validity was questioned. The quality of content (i.e., accuracy and completeness) was always evaluated using proprietary instruments constructed based on medical guidelines or textbooks. The evaluation results revealed that the quality of health information varied across medical domains and across websites, and that the overall quality remained problematic. Future research is needed to examine the quality of user-generated content and to explore opportunities offered by emerging new media that can facilitate the consumer evaluation of health information.
  10. Pluye, P.; El Sherif, R.; Granikov, V.; Hong, Q.N.; Vedel, I.; Barbosa Galvao, M.C.; Frati, F.E.Y.; Desroches, S.; Repchinsky, C.; Rihoux, B.; Légaré, F.; Burnand, B.; Bujold, M.; Grad, R.: Health outcomes of online consumer health information : a systematic mixed studies review with framework synthesis (2019) 0.04
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    Abstract
    The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.
  11. Poole, A.H.: ¬The information work of community archives : a systematic literature review (2020) 0.04
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    Abstract
    Purpose This paper scrutinizes the scholarship on community archives' information work. Community archives and archiving projects represent unprecedentedly democratic venues for information work centering on essential documentary concepts such as custody, collection development and appraisal, processing, arrangement and description, organization, representation and naming, collaboration, resource generation and allocation, activism and social justice, preservation, reuse, and sustainability. Design/methodology/approach Unearthed through databases searches, citation chaining, and browsing, sources examined include peer-reviewed journal articles, books, and book chapters published in the English language between 1985 and 2018. Findings The literature on community archives' information work shows considerable geographical (six continents), topical, and (inter)disciplinary variety. This paper first explores scholars' efforts to define both community and community archives. Second, it unpacks the ways in which community archives include new stakeholders and new record types and formats even as they leverage alternative archival principles and practices. Third, it discusses community archives as political venues for empowerment, activism, and social justice work. Fourth, this paper delves into the benefits and challenges of partnerships and collaborations with mainstream institutions. Fifth, it documents the obstacles community archives face: not only tensions within and among communities, but also sustainability concerns. Finally, it sets forth six directions for future research. Originality/value This paper is the first systematic review of the community archives literature.
  12. McCrank, L.J.: Reference expertise : paradigms, strategies, and systems (1993) 0.04
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    Abstract
    Past trends in reference instruction, query analysis and proloferation of reference tools classed by primary functions into a general typology anticipated the use of paradigm logic, templates, search strategies, and systematic searching in applied Artificial Intelligence research and design of expert system, especially referral and decision-support systems. The approach, methodologies, and technique employed in basic reference and subject-area reference instruction in four graduate library schools, developed first at the University of Maryland after 1976, are reviewed. The advantages and limitations of the latter are discussed to suggest the interplay of personal service, manual tools, and computerized systems for holistic reference programs. Librarians' transition to the automated tools using AI methods might be improved by introducing paradigms, typologies, strategies, and a systems approach in reference instruction for professionals and more generally in bibliographic instruction
  13. Koutnik, C.: ¬The World Wide Web is here : is the end of printed reference sources near? (1997) 0.04
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    Abstract
    Although at first sight the WWW appears to have the potential for making printed reference sources obsolete, a systematic study of 104 reference questions, at the West Virginia Library Commission, demonstrated that, although the WWW is a powerful source of information, at the present time it is not a source that will answer a majority of reference questions. The WWW is strong in some categories of referenc equestions and weak in others. Time spent searching the WWW is another factor that must be taken into consideration by reference librarians. Concludes that it is not a wise decision to discard a reference book that will answer a question in 5 minutes when it will take 20 minutes to find the answer on the Web
  14. Rowley, J.: ¬The changing face of current awareness services (1998) 0.04
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    Abstract
    Presents a state of the art review of current awareness services in 1997 noting: the components of typical current awareness services; the range and types of databases that may be scanned during searches; and the role of feedback and document delivery mechanisms. Includes a checklist of criteria which may be used to evaluate current awreness services, including: database coverage; timeliness and currency; cost; and mechansims for creating and maintaining user SDI profiles. Discusses the main types of current awareness services: contents page services; abstracting and indexing services; and integrated online products (such as Engineering Index's Engineering Village), including SDI. Considers the concept of currency and remarks on the tendency for current awareness services to be products of a producer led rather than a user led culture
    Date
    9. 2.1997 18:44:22
    22. 2.1999 17:48:45
  15. Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998) 0.04
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    Abstract
    Reports a survey of all academic members of the Association of Research Libraries in the 4th quarter of 1997 which examined how academic libraries incorporate electronic information sources into their reference activities and the effects on libraries services. There was a response rate of 68 per cent, Compares results surveys carried out in 1991 and 1994. The survey covered: numbers of computers access options (intermediary, end user online, CD-ROM locally loaded databases or those accessible through the library catalogue and the Internet. There is a trend away from print resources, particularly indexing and abstracting materials, and away from CD-ROM LANs and local loading of databases towards remote online resources
    Source
    Online. 22(1998) no.4, S.22-28
  16. Tenopir, C.: Reference services from RLG (1995) 0.04
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    Abstract
    Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
    Date
    25.11.1995 19:22:01
  17. Powell, R.R.; Raber, D.: Education for reference/information service : a quantitative and qualitiative analysis of basic reference courses (1994) 0.04
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    Abstract
    Presents the results of a survey conducted to investigate how library and information science students are being educated for careers in a changing reference/information environment. A review of the literature on education for reference work since the 1970s shows a shift in focus from reference sources to reference work with a greater emphasis on user needs and behaviour. Completed questionnaires from 48 teachers of basic reference courses in ALA-accredited programmes were analyzed quantitatively and qualitatively. The most frequently taught skills related to the reference interview and search strategy, most courses covered types of reference sources as well as specific titles, and most teachers give some attention to reference/information services. The learning objectives and teaching methods exhibited considerable variety, however. Qualitative analysis of data about course content and future trends suggested a growing recognition of the systematic nature of reference work and the importance of evaluation
  18. Abels, E.G.: ¬The e-mail reference interview (1996) 0.04
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    Abstract
    Predicts that, as electronic reference services continue to broaden in scope and complex requests are negotiated by remote users via electronic mail, the e-mail reference interview will become commonplace. The difficulties of conducting e-mail reference interviews have been noted in the literature, but resaerch in this area is lacking. Reports results of a 3 phased project at the College of Library and Information Services (CLIS), Maryland University, to study the process. Discusses differences between e-mail reference interviews and those conducted using other media; presents a taxonomy of approaches to e-amil reference interviews; proposes the use of a systematic approach, and describes a model e-mail reference interview. Results suggest that reference interviews can be conducted via e-amil for some complex questions. However, further testing is required by experienced intermediaries working under the pressures of client deadlines and institutional constraints
  19. Herman, E.: Research in progress. Part 2 - some preliminary insights into the information needs of the contemporary academic researcher (2004) 0.03
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    Abstract
    The second part of a two-part paper reports the preliminary conclusions derived from the pathfinder phase of a study devoted to a reassessment of the information needs of academic researchers. Proceeding from the notion that long-established research information needs may not have remained wholly unaffected by the changing realities of the knowledge society, this exploration of researchers' current information requirements and information seeking practices has been undertaken with a special emphasis on examining the validity of anything and everything we have customarily been holding true as to the information component of academic research work. The groundwork for the investigation has been laid down in a pilot project of seven in-depth critical incident method-based information needs interviews with faculty at the University of Haifa (Israel). The qualitative data thus obtained as to researchers' information needs, how they go about meeting these needs, and the barriers they encounter in the process have been analysed within the comprehensive framework proposed by Nicholas for a systematic description of information needs. The ensuing evaluation reported here considers 11 aspects of the present-day academic researcher's information needs. With the first part of the paper focusing on the insights gained into the two major aspects of subject and function, the subsequent discussion of the remaining aspects rounds out this portrayal of research information needs.
  20. Swanson, D.R.; Smalheiser, N.R.; Torvik, V.I.: Ranking indirect connections in literature-based discovery : the role of Medical Subject Headings (2006) 0.03
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    Abstract
    Arrowsmith, a computer-assisted process for literature-based discovery, takes as input two disjoint sets of records (A, C) from the Medline database. lt produces a list of title words and phrases, B, that are common to A and C, and displays the title context in which each B-term occurs within A and within C. Subject experts then can try to find A-B and B-C title-pairs that together may suggest novel and plausible indirect A-C relationships (via B-terms) that are of particular interest in the absence of any known direct A-C relationship. The list of B-terms typically is so large that it is difficult to find the relatively few that contribute to scientifically interesting connections. The purpose of the present article is to propose and test several techniques for improving the quality of the B-Iist. These techniques exploit the Medical Subject Headings (MeSH) that are assigned to each input record. A MesH-based concept of literature cohesiveness is defined and plays a key rote. The proposed techniques are tested an a published example of indirect connections between migraine and magnesium deficiency. The tests demonstrate how the earlier results can be replicated with a more efficient and more systematic computer-aided process.

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