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Wiegand, D.: ¬Die Auskunftspolitik von Universitätsbibliotheken Studierenden gegenüber (1967)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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Leser sind auch Menschen oder Traktat von der idealen Bibliothekarin (1962)
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- Übertr., für deutsche Verhältnisse umgearb., illustr. und mit einem Nachwort versehen von Mitarbeitern der Stadtbüchereien Hannover.
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Schiller, A.R.: Reference service - instruction or information (1965)
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Schwarz, L.: Informationsaufgaben der allgemeinen öffentlichen Bibliotheken (1967)
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Crum, N.J.: ¬The librarian-customer relationship (1969)
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Rothstein, S.: ¬The measurement and evaluation of reference service (1964)
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Ernestus, H.: Auf dem Wege zum Auskunftsdienst (1969)
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Fock, J.: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1962)
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Clements, D.W.G.: Use made of public reference libraries (1967)
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Galvin, T.J.: ¬The case technique in education for reference service (1963)
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Jahrmann, W.: Auskunft und Beratung in der Öffentlichen Bücherei (1964)
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Kunz, F.: ¬Die Auskunftserteilung in allgemeinbildenden Bibliotheken (1962)
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Böhme, R.: Probleme bei der Entwicklung der Informationsarbeit der allgemeinen öffentlichen Bibliotheken (1966)
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Drtina, J.: ¬Die gesellschaftliche Funktion der Bibliotheken als Informationsstellen (1967)
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Goltz, M.: Aufgaben und Probleme der Informationstätigkeit allgemeiner Bibliotheken (1966)
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Jonzeck, M.: Leistungsmöglichkeiten der allgemeinen öffentlichen Bibliotheken bei der Informationstätigkeit (1967)
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Reblin, B.: ¬Die Aufgaben der allgemeinen öffentlichen Bibliotheken auf dem Gebiet der Information (1965)
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Schiller, H.: Zu den Informationsaufgaben der allgemeinen öffentlichen Bibliotheken (1965)
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Zenker, H.; Bleul, I.: ¬Die Informationstätigkeit in staatlichen allgemeinen öffentlichen Bibliotheken : Grundsätze und Empfehlungen (1969)
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