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  1. Reference and information services : an introduction (1995) 0.01 
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    Footnote
    Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
    Issue
    2nd ed.
  2. Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987) 0.01 
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    Abstract
    In this major series of 6 volumes the author shows the reference process in action. Mr. Grogan's Approach is to dramatize the enquiry process. Real cases with questions as vague or as specific as actually occured are entertainingly re-created
    Date
    26. 7.2002 11:54:24
  3. Reference and information services : an introduction (2001) 0.00 
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    Issue
    3rd ed.
  4. Kuhlen, R.: ¬Die Konsequenzen von Informationsassistenten : was bedeutet informationelle Autonomie oder wie kann Vertrauen in elektronische Dienste in offenen Informationsmärkten gesichert werden? (1999) 0.00 
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    Date
    28. 8.2019 19:21:22

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