-
Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998)
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- Abstract
- Provides illustrative examples of the methods, tools and resources that enable librarians, information specialists and end users to make the most of the WWW. The 4 key factors that facilitate access are location, evaluation, organization and communication. Outlines how a number of sistes make use of these factors. Describes: the Internet Library for Librarians, Argus Clearinghouse's Digital Librarian's Award; FEDSTATS, the University Library System, chines University of Hong Kong, the WWW Virtual Library, the Finnish Virtual Library Project, and BIBNET
- Date
- 22. 2.1999 13:19:44
- Source
- Information retrieval and library automation. 33(1998) no.8, S.1-3
-
Smet, E. de: Evaluation of a computerised community information system through transaction analysis and user survey (1995)
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- Abstract
- Reports on the results of a transaction analysis and user survey, evaluating a pilot system for computerized community information in a public library, based on the GDIS system (Gemeenschaps Informatie Documentair System). The non hierarchical and global approach to the integrated database proved to be useful for novice users. Out of many parameters only frequency of use correlates with retrieval success. The online questionnaire proved to be worthwhile although restricted in scope. The logbook transaction analysis yielded a rich amount of useful management information for the systems managers. The user survey yielded a rich set of data on which to perform statistical analyses according to social science practice, from which some interesting relations could be detected
- Date
- 23.10.1995 19:22:11
-
Zhang, X.; Liu, J.; Cole, M.; Belkin, N.: Predicting users' domain knowledge in information retrieval using multiple regression analysis of search behaviors (2015)
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- Abstract
- User domain knowledge affects search behaviors and search success. Predicting a user's knowledge level from implicit evidence such as search behaviors could allow an adaptive information retrieval system to better personalize its interaction with users. This study examines whether user domain knowledge can be predicted from search behaviors by applying a regression modeling analysis method. We identify behavioral features that contribute most to a successful prediction model. A user experiment was conducted with 40 participants searching on task topics in the domain of genomics. Participant domain knowledge level was assessed based on the users' familiarity with and expertise in the search topics and their knowledge of MeSH (Medical Subject Headings) terms in the categories that corresponded to the search topics. Users' search behaviors were captured by logging software, which includes querying behaviors, document selection behaviors, and general task interaction behaviors. Multiple regression analysis was run on the behavioral data using different variable selection methods. Four successful predictive models were identified, each involving a slightly different set of behavioral variables. The models were compared for the best on model fit, significance of the model, and contributions of individual predictors in each model. Each model was validated using the split sampling method. The final model highlights three behavioral variables as domain knowledge level predictors: the number of documents saved, the average query length, and the average ranking position of the documents opened. The results are discussed, study limitations are addressed, and future research directions are suggested.
- Source
- Journal of the Association for Information Science and Technology. 66(2015) no.5, S.980-1000
-
Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997)
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- Date
- 22. 2.1997 19:40:31
-
Crawford, J.: Evaluation of library and information services (1996)
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- COMPASS
- Information services
- Footnote
- Rez. in: Managing information. 3(1996) no.10, S.45 (A. Dawson)
- LCSH
- Information services / Evaluation
Libraries / Evaluation
- Subject
- Information services / Evaluation
Libraries / Evaluation
Information services
-
Crawford, J.: Evaluation of library and information services (2000)
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- COMPASS
- Information services
- LCSH
- Information services / Evaluation
Libraries / Evaluation
- Subject
- Information services / Evaluation
Libraries / Evaluation
Information services
-
Fjällbrant, N.: EDUCATE: end-user courses in information access through communication technology (1996)
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- Abstract
- EDUCATE courses aim to facilitate the learning of fundamental concepts about scientific and technological communication and information retrieval. Discusses the need for information; the need for courses in information literacy; what is meant by information literacy; course design; goals and objectives for EDUCATE courses; media and methods; demonstrations; and evaluation and progress
-
Fidel, R: Human information interaction : an ecological approach to information behavior (2012)
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- Abstract
- Human information interaction (HII) is an emerging area of study that investigates how people interact with information; its subfield human information behavior (HIB) is a flourishing, active discipline. Yet despite their obvious relevance to the design of information systems, these research areas have had almost no impact on systems design. One issue may be the contextual complexity of human interaction with information; another may be the difficulty in translating real-life and unstructured HII complexity into formal, linear structures necessary for systems design. In this book, Raya Fidel proposes a research approach that bridges the study of human information interaction and the design of information systems: cognitive work analysis (CWA). Developed by Jens Rasmussen and his colleagues, CWA embraces complexity and provides a conceptual framework and analytical tools that can harness it to create design requirements. CWA offers an ecological approach to design, analyzing the forces in the environment that shape human interaction with information. Fidel reviews research in HIB, focusing on its contribution to systems design, and then presents the CWA framework. She shows that CWA, with its ecological approach, can be used to overcome design challenges and lead to the development of effective systems. Researchers and designers who use CWA can increase the diversity of their analytical tools, providing them with an alternative approach when they plan research and design projects. The CWA framework enables a collaboration between design and HII that can create information systems tailored to fit human lives. Human Information Interaction constructs an elegant argument for an ecological approach to information behavior. Professor Raya Fidel's cogent exposition of foundational theoretical concepts including cognitive work analysis delivers thoughtful guidance for future work in information interaction. Raya Fidel provides the human information interaction field with a manifesto for studying human information behavior from a holistic perspective, arguing that context dominates human action and we are obligated to study it. She provides a tutorial on cognitive work analysis as a technique for such study. This book is an important contribution to the Information field. Raya Fidel presents a nuanced picture of research on human information interaction, and advocates for Cognitive Work Analysis as the holistic approach to the study and evaluation of human information interaction.
- Content
- Inhalt: Basic concepts -- What is human information interaction? -- Theoretical constructs and models in information seeking behavior -- The information need -- The search strategy -- Two generations of research -- In-context -- Theoretical traditions in human information behavior -- Interlude : models and their contribution to design -- Human information behavior and information retrieval : is collaboration possible? -- Cognitive work analysis : dimensions for analysis -- Cognitive work analysis : harnessing complexity -- Enhancing the impact of research in human information interaction.
- LCSH
- Information behavior
Information storage and retrieval systems
Information retrieval
- RSWK
- Anthropologie / Information Retrieval / Informationsverhalten (BVB)
Informationsverhalten / Information Retrieval / Mensch-Maschine-Kommunikation
- Subject
- Anthropologie / Information Retrieval / Informationsverhalten (BVB)
Informationsverhalten / Information Retrieval / Mensch-Maschine-Kommunikation
Information behavior
Information storage and retrieval systems
Information retrieval
-
Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997)
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- Abstract
- Determines how bibliographic instruction in Canadian academic libraries is evolving to meet this need in the current dynamic environment. The survey data revealed that traditional content and delivery continues to be stressed. Technology is reportedly changing bibliographic instruction in positive ways, towards the teaching of critical evaluation and research strategies and incorporating more hand-on user training
- Source
- Canadian journal of information and library science. 22(1997) no.2, S.1-15
-
Herman, D.: But does it work? : evaluating the Brandeis reference model (1994)
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- Abstract
- The Brandeis model of reference service delivery, which consists of a student-staffed information desk and a professional reseaarch consultation service, attemps to preserve the quality of the reference encounter at a time of dramatically increased demand. In this article, Herman describes a multifaceted evaluation of the model, which has neen in place since 1990. A retreat was held to redefine the model's ideals, an unabstrusive studa was performed to measure the effectiveness of the information desk, and a focus group project was used to gauge patron response. The overall conclusion of the study is that the model provides a high-quality service that has been enthusiastically received, but that improvements need to be made in the referral of patrons from the information desk to the librarian
- Source
- Reference services review. 22(1994) no.4, S.17-28
-
Aghemo, A.: Come valutare il servizio di informazione (1993)
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- Abstract
- Library information service assessment studies can help the reference librarian to form an accurate judgement on the library's structure and organization in terms of: efficiency; effectiveness; and cost/benefit ratio. These 3 assessment criteria can be applied to the following areas: staff; users; user requests; answers provided; library information service potential; and collection and documentation resources. Each of these areas yields further sub-categories for evaluation. Data collection methods depend on the end purpose of the assessment study, but may include the issue of questionnaires to librarians and users, and non invasive observation of user activities. The studies can be unpopular, as they may result in cuts in staff or services
- Date
- 6. 4.1996 13:22:31
- Footnote
- Übers. des Titels: How to assess a library information service
-
Foster, J.: Collaborative information seeking and retrieval (2006)
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- Source
- Annual review of information science and technology. 40(2006), S.xxx-xxx
-
Preuss, V.: User-centered counseling in online retrieval : practise and training (1983)
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- Imprint
- Oxford : Learned Information
- Source
- 7th International online information meeting, London, 6.-8.12.1983
-
Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998)
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- Abstract
- Describes the development, funding and staffing of the Information Literacy Program (ILP) at the Mantor Library at the University of Maine at Farmington (UMF). The programme aims at helping both UMF students and community patrons to understand better how and where to look for information. Instruction takes place in an electronic classroom equipped with 21 computers running campus-standard Web-browsers and word processing; the instructor's station can control all of the computers in the classroom, or the instructor may pass or share control with students. Discusses issues relating to campus politics, the positioning of the programme in the college experience, the necessity of teaching evaluation skills, and the programme's impact on reference services. gives advice to other libraries considering a similar project
- Source
- Computers in libraries. 18(1998) no.5, S.22-25
-
Kumar, S.: From reference service to information retrieval (1992)
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- Abstract
- Discusses and compares the relative merits of manual searching and computerized information retrieval (online and CD-ROM) for answering reference questions
-
Zhang, X.; Wang, D.; Tang, Y.; Xiao, Q.: How question type influences knowledge withholding in social Q&A community (2023)
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- Abstract
- Social question-and-answer (Q&A) communities are becoming increasingly important for knowledge acquisition. However, some users withhold knowledge, which can hinder the effectiveness of these platforms. Based on social exchange theory, the study investigates how different types of questions influence knowledge withholding, with question difficulty and user anonymity as boundary conditions. Two experiments were conducted to test hypotheses. Results indicate that informational questions are more likely to lead to knowledge withholding than conversational ones, as they elicit more fear of negative evaluation and fear of exploitation. The study also examines the interplay of question difficulty and user anonymity with question type. Overall, this study significantly extends the existing literature on counterproductive knowledge behavior by exploring the antecedents of knowledge withholding in social Q&A communities.
- Date
- 22. 9.2023 13:51:47
- Source
- Journal of the Association for Information Science and Technology. 74(2023) no.10, S.1170-1184
-
Auster, E.; Lawton, S.B.: ¬The negotiation process in on-line bibliographic retrieval (1979)
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- Source
- Canadian journal of information science. 4(1979) May, S.86-98
-
Exploring the contexts of information behaviour : Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK (1999)
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- Abstract
- Kapitel: Keynote papers - Theoretical perspectives - The health services context - Everyday life - The work environment - Organization of information in context - An information systems perspective
- Content
- Enthält u.a. die Beiträge: INTRONA, L.D.: Context, power, bodies and information: exploring the 'entangled' contexts of information; JACOB, E.K. u.a.: When essence becomes function: post-structuralist implications for an ecological theory of organizational classification systems; MALMSJO, A.: Conditions for designing different kinds of information systems; JULIEN, H.: Where to from here? Results of an emprical study and user-centred implications for system design; VAKKARI, P.: Task complexity, information types, search strategies and relevance: integrating studies on information seeking and retrieval; SPINK, A.: Towards a theoretical framework for information retrieval in an information seeking context; KUHLTHAU, C.C.: Investigating patterns in information seeking; concepts in context; BREZILLON, P. u.a.: Modeling context in information seeking; BYSTROM, K.: Information seekers in context: an analysis of the 'doer' in INSU studies; AUDUNSON, R.: Can institutional theory contribute to our understanding of information seeking behaviour?; SONNENWALD, D.H.: Evolving perspectives of human information behaviour: conexts, situations, social networks and information horizons; OLSSON, M.: Discourse: a new theoretical framework for examining information behaviour in its social context; KEANE, D.: The information behaviour of senior executives; LIMBERG, L.: Three conceptions of information seeking and use; PRESTON, H. u.a.: An evaluation of case study methodology within information system research; WILSON, T.D.: Exploring models of information behaviour: the 'uncertainty' project; ENNIS, M. u.a.: Towards a predictive model of information seeking: empirical studies of end-user searching; SOLOMON, P.: Information mosaics: patterns of action that structure; TOMS, E.G.: What motivates the browser? ABAD-GARCIA, M.F.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain: GORMAN, P.: Information seeking of primary care physicians: conceptual models and empirical studies; LOMAX, E.C. u.a.: An investigation of the information seeking behavior of medical oncologists in Metropolitan Pittsburgh using a multi-method approach; PETTIGREW, K.E.: Agents of information: the role of community health nurses in linking the elderly with local resources by providing human services information; URQUHART, C.J.: Using vignettes to diagnose information strategies: opportunities and possible problems for information use studies of health professionals; WILDEMUTH, B.M. u.a.: The transition from formalized need to compromised need in the context of clinical problem solving; MARCELLA, R. u. G. BAXTER: The transition from formalized need to compromised need in the context of clinical problem solving; COLES, C.: Information seeking behaviour of public library users: use and non-use of electronic media; GREEN, A.-M. u. E. DAVENPORT: Putting new media in its place: the Edinburgh experience; ROSS, C.S.: Finding without seeking: what readers say about the role of pleasure-reading as a source of information; SAVOLAINEN, R.: Seeking and using information from the Internet: the context of non-work use; SPINK, A. u.a.: Everyday life information-seeking by low-income African American households: Wynnewood Healthy Neighbourhood Project; DIXON, P. u. L. BANWELL: School governors and effective dicision making; COOPER, L. u. C.C. KUHLTHAU: Imagery for constructing meaning in the information search process: a study of middle school students; FABRITIUS, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists; JOHINSTON, S.: Training for the information economy: a study of the information culture of a graduate business school; NICHOLAS, D. u. P. WILLIAMS: The changing information environment: the impact of the Internet on information seeking behaviour in the media; WIJNGAERT, L. van de: A policy capturing study of media choice: the effect information of needs and user characteristics on media choices; FETZER, A.: Validity claims: assigning contextual information; FOSTER, A.: On the interpretative authority of information systems; MUTCH, A.: Information: a critical realist approach; PERRY, M.: Process, representation and taskworld: distributed cognition and the organisation of information; HUOTARI, M.-L.: Social network analysis as a tool to evaluate IM in the public sector: a pilot study at the University of Tampere
- Footnote
- Rez. in: Education for information 18(2000) no.1, S.84-85 (D. Bawden)
-
Wildemuth, B.M.; Cogdill, K.; Friedman, C.P.: ¬The transition from formalized need to compromised need in the context of clinical problem solving : opportunities and possible problems for information use studies of health professionals (1999)
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- Abstract
- Almost 30 years ago, Taylor (1968) postulated that each information need moves along a continuum from the visceral need through the compromised need. The current study examines the final transition in this continuum: from formalized need (expressed in an explicit verbal statement) to compromised need (represented in the language of the retrieval system). This transition is primarily concerned with vocabulary: the searcher attempts to translate an explicit statement of need into a search term (or terms) that can be interpreted by the retrieval system. A few studies have empirically examined the match between the end-user searcher's formalized need and the compromised need (i.e., search terms). Markey (1984) compared the searcher's expressed topic (the formalized need, expressed in just a few words) and the search terms (the compromised need), and then went on to compare the search terms with the library catalog terms available for subject searching. She found that the search term matched or was a partial form of the expressed topic in 71% of the searches, and that over 75% of these searches matched a catalog term. Allen (1991) examined the relationship between logical reasoning ability and selection of search terms. He asked college students to read a magazine article (which could be seen as a very rich statement of the formalized need) and then to perform a search for articles on the same topic (expressing the compromised need).
- Date
- 22. 3.2002 8:54:11
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
-
Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984)
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- Source
- Journal of the American Society for Information Science. 35(1984) no.2, S.90-103
