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Zhitomirsky-Geffet, M.; Bar-Ilan, J.; Levene, M.: Analysis of change in users' assessment of search results over time (2017)
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- Abstract
- We present the first systematic study of the influence of time on user judgements for rankings and relevance grades of web search engine results. The goal of this study is to evaluate the change in user assessment of search results and explore how users' judgements change. To this end, we conducted a large-scale user study with 86 participants who evaluated 2 different queries and 4 diverse result sets twice with an interval of 2 months. To analyze the results we investigate whether 2 types of patterns of user behavior from the theory of categorical thinking hold for the case of evaluation of search results: (a) coarseness and (b) locality. To quantify these patterns we devised 2 new measures of change in user judgements and distinguish between local (when users swap between close ranks and relevance values) and nonlocal changes. Two types of judgements were considered in this study: (a) relevance on a 4-point scale, and (b) ranking on a 10-point scale without ties. We found that users tend to change their judgements of the results over time in about 50% of cases for relevance and in 85% of cases for ranking. However, the majority of these changes were local.
- Date
- 16.11.2017 13:33:29
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Unkel, J.; Haas, A.: ¬The effects of credibility cues on the selection of search engine results (2017)
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- Abstract
- Web search engines act as gatekeepers when people search for information online. Research has shown that search engine users seem to trust the search engines' ranking uncritically and mostly select top-ranked results. This study further examines search engine users' selection behavior. Drawing from the credibility and information research literature, we test whether the presence or absence of certain credibility cues influences the selection probability of search engine results. In an observational study, participants (N?=?247) completed two information research tasks on preset search engine results pages, on which three credibility cues (source reputation, message neutrality, and social recommendations) as well as the search result ranking were systematically varied. The results of our study confirm the significance of the ranking. Of the three credibility cues, only reputation had an additional effect on selection probabilities. Personal characteristics (prior knowledge about the researched issues, search engine usage patterns, etc.) did not influence the preference for search results linked with certain credibility cues. These findings are discussed in light of situational and contextual characteristics (e.g., involvement, low-cost scenarios).
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Liu, J.; Zhang, X.: ¬The role of domain knowledge in document selection from search results (2019)
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- Abstract
- It is a frequently seen scenario that when people are not familiar with their search topics, they use a simple keyword search, which leads to a large amount of search results in multiple pages. This makes it difficult for users to pick relevant documents, especially given that they are not knowledgeable of the topics. To explore how systems can better help users find relevant documents from search results, the current research analyzed document selection behaviors of users with different levels of domain knowledge (DK). Data were collected in a laboratory study with 35 participants each searching on four tasks in the genomics domain. The results show that users with high and low DK levels selected different sets of documents to view; those high in DK read more documents and gave higher relevance ratings for the viewed documents than those low in DK did. Users with low DK tended to select documents ranking toward the top of the search result lists, and those with high in DK tended to also select documents ranking down the search result lists. The findings help design search systems that can personalize search results to users with different levels of DK.
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Pisanski, J.; Zumer, M.: Mental models of the bibliographic universe : part 2: comparison task and conclusions (2010)
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- Abstract
- Purpose - The paper aims to provide some insight into mental models of the bibliographic universe and how they compare with functional requirements for bibliographic records (FRBR) as a conceptual model of the bibliographic universe. Design/methodology/approach - To get a more complete picture of the mental models, different elicitation techniques were used. The three tasks of the paper were: card-sorting, concept mapping and comparison task. The paper deals with comparison task, which consisted of interviews and rankings, and provides a discussion of the results of the paper as a whole. Findings - Results of the ranking part of the comparison task confirm the findings of concept mapping task. In both cases, while there are individual differences between mental models, on average they gravitate towards FRBR. Research limitations/implications - This is a small study and it provides only a glimpse of the implications of using FRBR as a conceptual basis for cataloguing. More FRBR-related user studies are needed, including similar studies on different groups of individuals and different types of materials, as well as practical studies of user needs and user interfaces. Practical implications - The results of this study are the first user-tested indication of the validity of FRBR as a conceptual basis for the future of cataloguing. Originality/value - This is the first published paper of mental models of the bibliographic universe and uses a unique combination of mental model elicitation techniques.
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Balatsoukas, P.; Ruthven, I.: ¬An eye-tracking approach to the analysis of relevance judgments on the Web : the case of Google search engine (2012)
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- Abstract
- Eye movement data can provide an in-depth view of human reasoning and the decision-making process, and modern information retrieval (IR) research can benefit from the analysis of this type of data. The aim of this research was to examine the relationship between relevance criteria use and visual behavior in the context of predictive relevance judgments. To address this objective, a multimethod research design was employed that involved observation of participants' eye movements, talk-aloud protocols, and postsearch interviews. Specifically, the results reported in this article came from the analysis of 281 predictive relevance judgments made by 24 participants using the Google search engine. We present a novel stepwise methodological framework for the analysis of relevance judgments and eye movements on the Web and show new patterns of relevance criteria use during predictive relevance judgment. For example, the findings showed an effect of ranking order and surrogate components (Title, Summary, and URL) on the use of relevance criteria. Also, differences were observed in the cognitive effort spent between very relevant and not relevant judgments. We conclude with the implications of this study for IR research.
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Mandl, T.; Schulz, J.M.; Marholz, N.; Werner, K.: Benutzerforschung anhand von Log-Dateien : Chancen Grenzen und aktuelle Trends (2011)
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- Source
- Information - Wissenschaft und Praxis. 62(2011) H.1, S.29-35
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Okoli, C.; Mehdi, M.; Mesgari, M.; Nielsen, F.A.; Lanamäki, A.: Wikipedia in the eyes of its beholders : a systematic review of scholarly research on Wikipedia readers and readership (2014)
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- Date
- 18.11.2014 13:22:03
-
Clewley, N.; Chen, S.Y.; Liu, X.: Cognitive styles and search engine preferences : field dependence/independence vs holism/serialism (2010)
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- Date
- 29. 8.2010 13:11:47
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Westman, S.; Laine-Hernandez, M.; Oittinen, P.: Development and evaluation of a multifaceted magazine image categorization model (2011)
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- Date
- 22. 1.2011 14:09:26
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Mizrachi, D.; Bates, M.J.: Undergraduates' personal academic information management and the consideration of time and task-urgency (2013)
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- Abstract
- Young undergraduate college students are often described as "digital natives," presumed to prefer living and working in completely digital information environments. In reality, their world is part-paper/part-digital, in constant transition among successive forms of digital storage and communication devices. Studying for a degree is the daily work of these young people, and effective management of paper and digital academic materials and resources contributes crucially to their success in life. Students must also constantly manage their work against deadlines to meet their course and university requirements. This study, following the "Personal Information Management" (PIM) paradigm, examines student academic information management under these various constraints and pressures. A total of 41 18- to 22-year-old students were interviewed and observed regarding the content, structure, and uses of their immediate working environment within their dormitory rooms. Students exhibited remarkable creativity and variety in the mixture of automated and manual resources and devices used to support their academic work. The demands of a yearlong procession of assignments, papers, projects, and examinations increase the importance of time management activities and influence much of their behavior. Results provide insights on student use of various kinds of information technology and their overall planning and management of information associated with their studies.
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Aloteibi, S.; Sanderson, M.: Analyzing geographic query reformulation : an exploratory study (2014)
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- Date
- 26. 1.2014 18:48:22
-
Beaudoin, J.E.: Content-based image retrieval methods and professional image users (2016)
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- Date
- 22. 1.2016 12:32:25
-
Monchaux, S.; Amadieu, F.; Chevalier, A.; Mariné, C.: Query strategies during information searching : effects of prior domain knowledge and complexity of the information problems to be solved (2015)
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- Date
- 25. 1.2016 18:46:22
-
Griesbaum, J.; Mahrholz, N.; Kiedrowski, K. von Löwe; Rittberger, M.: Knowledge generation in online forums : a case study in the German educational domain (2015)
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- Date
- 20. 1.2015 18:30:22
