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Cole, C.: Activity of understanding a problem during interaction with an 'enabling' information retrieval system : modeling information flow (1999)
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- Abstract
- This article is about the mental coding processes involved in the flow of 'information' when the user is interacting with an 'enabling' information retrieval system. An 'enabling' IR system is designed to stimulate the user's grasping towards a higher understanding of the information need / problem / task that brought the user to the IR system. C. Shannon's (1949/1959) model of the flow of information and K.R. Popper's (1975) 3 worlds concept are used to diagram the flow of information between the user and system when the user receives a stimulating massage, with particluar emphasis on the decoding and encoding operations involved as the user processes the message. The key difference between the model of information flow proposed here and the linear transmission, receiver-oriented model now in use is that we assume that users of a truly interactive, 'enabling' IR system are primarily message senders, not passive receivers of the message, because they must create a new message back to the system, absed on a reconceptualization of their information need, while they are 'online' interacting with the system
- Date
- 22. 5.1999 14:51:49
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Cole, C.: Interaction with an enabling information retrieval system : modeling the user's decoding and encoding operations (2000)
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- Abstract
- With new interactive technology, we can increase user satisfaction by designing information retrieval systems that inform the user while the user is on-line interacting with the system. The purpose of this article is to model the information processing operations of a generic user who has just received an information message from the system and is stimulated by the message into grasping at a higher understanding of his or her information task or problem. The model consists of 3 levels, each of which forms a separate subsystem. In the Perseption subsystem, the user perceives the system message in a visual sense; in the Comprehension subsystem, the user must comprehend the system message; and in the Application subsystem, the user must (a) interpret the system message in terms of the user's task at hand, and (b) create and send a new message back to the system to complete the interaction. Because of the information process stimulated by the interaction, the user's new message forms a query to the system that more accurately represents the user's information need than would have been the case if the interaction had not taken place. This article proposes a device to enable clarification of the user's task, and thus his/her information need at the Application subsystem level of the model
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Cole, C.: ¬A theory of information need for information retrieval that connects information to knowledge (2011)
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- Abstract
- This article proposes a theory of information need for information retrieval (IR). Information need traditionally denotes the start state for someone seeking information, which includes information search using an IR system. There are two perspectives on information need. The dominant, computer science perspective is that the user needs to find an answer to a well-defined question which is easy for the user to formulate into a query to the system. Ironically, information science's best known model of information need (Taylor, 1968) deems it to be a "black box"-unknowable and nonspecifiable by the user in a query to the information system. Information science has instead devoted itself to studying eight adjacent or surrogate concepts (information seeking, search and use; problem, problematic situation and task; sense making and evolutionary adaptation/information foraging). Based on an analysis of these eight adjacent/surrogate concepts, we create six testable propositions for a theory of information need. The central assumption of the theory is that while computer science sees IR as an information- or answer-finding system, focused on the user finding an answer, an information science or user-oriented theory of information need envisages a knowledge formulation/acquisition system.
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Cole, C.; Mandelblatt, B.: Using Kintsch's discourse comprehension theory to model the user's coding of an informative message from an enabling information retrieval system (2000)
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- Abstract
- With new interactive technology, information science can use its traditional information focus to increase user satisfaction by designing information retrieval systems (IRSs) that inform the user about her task, and help the user get the task done, while the user is on-line interacting with the system. By doing so, the system enables the user to perform the task for which the information is being sought. In previous articles, we modeled the information flow and coding operations of a user who has just received an informative IRS message, dividing the user's processing of the IRS message into three subsystem levels. In this article, we use Kintsch's proposition-based construction-integration theory of discourse comprehension to further detail the user coding operations that occur in each of the three subsystems. Our enabling devices are designed to facilitate a specific coding operation in a specific subsystem. In this article, we describe an IRS device made up of two separate parts that enable the user's (1) decoding and (2) encoding of an IRS message in the Comprehension subsystem
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Cole, C.: ¬The consciousness' drive : information need and the search for meaning (2018)
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- Footnote
- Cole's reliance upon Donald's Theory of Mind is limiting; it represents a major weakness of the book. Donald's Theory of Mind has been an influential model in evolutionary psychology, appearing in his 1991 book Origins of the Modern Mind: Three Stages in the Evolution of Culture and Cognition (Harvard University Press). Donald's approach is a top-down, conceptual model that explicates what makes the human mind different and exceptional from other animal intelligences. However, there are other alternative, useful, science-based models of animal and human cognition that begin with a bottom-up approach to understanding the building blocks of cognition shared in common by humans and other "intelligent" animals. For example, in "A Bottom-Up Approach to the Primate Mind," Frans B.M. de Waal and Pier Francesco Ferrari note that neurophysiological studies show that specific neuron assemblies in the rat hippocampus are active during memory retrieval and that those same assemblies predict future choices. This would suggest that episodic memory and future orientation aren't as advanced a process as Donald posits in his Theory of Mind. Also, neuroimaging studies in humans show that the cortical areas active during observations of another's actions are related in position and structure to those areas identified as containing mirror neurons in macaques. Could this point to a physiological basis for imitation? ... (Scott Curtis)"
- LCSH
- Information Storage and Retrieval
- Subject
- Information Storage and Retrieval
