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  1. Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994) 0.02
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    Abstract
    Presents a recently composite view of several user studies in information retrieval. Contains personal conclusions and speculations based on these studies, rather than formal statistical results, which so often are not comparable from 1 experiment to another. Suggests a taxonomy of user characteristics for such studies, in order to make results comparable. Discusses methods and effects of user training, then manner of expression of a query or information need, conduct of a search, use of the system command language or its equivalent, analysis by the user of retrieved information, and user satisfaction with outcome. Concludes with suggestions for system design and experimental methodology
    Source
    Canadian journal of information and library science. 19(1994) no.4, S.1-22
  2. Wang, P.; Soergel, D.: Beyond topical relevance : document selection behaviour of real users of IR systems (1993) 0.02
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    Abstract
    Reports on part of a study of real users' behaviour in selecting documents from a list of citations resulting from a search of an information retrieval system. Document selection involves value judgements and decision making. Understanding how users evaluate documents and make decisions provides a basis for designing intelligent information retrieval system that can do a better job of predicting usefulness
    Imprint
    Medford, NJ : Learned Information
    Source
    Integrating technologies - converging professions: proceedings of the 56th Annual Meeting of the American Society for Information Science, Columbus, OH, 24-28 October 1993. Ed.: S. Bonzi
  3. Sapa, R.: Zachowania informacy jne uzytkownika OPAC w Bibliotece Jagiellonskiej (1997) 0.01
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    Abstract
    Discusses the necessity of providing new methods of research into user information retrieval behaviour. Notes that the user using the catalogue via the Internet and communicating exclusively with the computer system, disappears from the librarian's direct view. Implementing adequate software facilities in some sense broadens research prospects and improves its quality. Describes research carried out at the Jagiellonian Library, Poland, into the extent of use of OPAC retrieval facilities, throught the application of software that records all information retrieval commands
    Footnote
    Übers. d. Titels: OPAC user's information behaviours in Jagiellonian Library
  4. Marchionini, G.; Meadow, C.T.; Dwiggins, S.; Lin, X.; Jiabin, W.; Yuan, W.: ¬A study of user interaction with information retrieval interfaces : progress report (1991) 0.01
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    Abstract
    Reports progress and future plans for a project to study the interactions of users with information retrieval interfaces. Tests are run with professional data base searchers and with end users who are members of a profession but have little or no searching experience. Interfaces tested include a command language search system used to search DIALOG bibliographic data bases, a non-procedural system that produces DIALOG commands, and several full text systems, including one using hypertext. The intent is to determine which kinds of users perform best with each type of interface. The project is being conducted jointly bay the University of Toronto and the University of Maryland
    Source
    Canadian journal of information science. 16(1991) no.4, S.42-59
  5. Koshman, S.: Testing user interaction with a prototype visualization-based information retrieval system (2005) 0.01
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    Abstract
    The VIBE (Visual Information Browsing Environment) prototype system, which was developed at Molde College in Norway in conjunction with researchers at the University of Pittsburgh, allows users to evaluate documents from a retrieved set that is graphically represented as geometric icons within one screen display. While the formal modeling behind VIBE and other information visualization retrieval systems is weIl known, user interaction with the system is not. This investigation tested the designer assumption that VIBE is a tool for a smart (expert) user and asked: What are the effects of the different levels of user expertise upon VIBE usability? Three user groups including novices, online searching experts, and VIBE system experts totaling 31 participants were tested over two sessions with VIBE. Participants selected appropriate features to complete tasks, but did not always solve the tasks correctly. Task timings improved over repeated use with VIBE and the nontypical visually oriented tasks were resolved more successfully than others. Statistically significant differences were not found among all parameters examined between novices and online experts. The VIBE system experts provided the predicted baseline for this study and the VIBE designer assumption was shown to be correct. The study's results point toward further exploration of cognitive preattentive processing, which may help to understand better the novice/expert paradigm when testing a visualized interface design for information retrieval.
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.8, S.824-833
  6. Wilbur, W.J.: ¬A comparison of group and individual performance among subject experts and untrained workers at the document retrieval task (1998) 0.01
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    Abstract
    Reports on a study that contrdicts the hypothesis that building detailed subject knowledge into search system improves retrieval. A group with a background in molecular biology performed the same judgements when considering document retrieval as another group without subject knowledge. The untrained panel performed better than any of the members of the trained panel and almost at the level of the trained panel as a whole. Explains the method which uses the probability ranking principle to measure retrieval
    Source
    Journal of the American Society for Information Science. 49(1998) no.6, S.517-529
  7. Yuan, X.; Belkin, N.J.: Investigating information retrieval support techniques for different information-seeking strategies (2010) 0.01
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    Abstract
    We report on a study that investigated the efficacy of four different interactive information retrieval (IIR) systems, each designed to support a specific information-seeking strategy (ISS). These systems were constructed using different combinations of IR techniques (i.e., combinations of different methods of representation, comparison, presentation and navigation), each of which was hypothesized to be well suited to support a specific ISS. We compared the performance of searchers in each such system, designated experimental, to an appropriate baseline system, which implemented the standard specified query and results list model of current state-of-the-art experimental and operational IR systems. Four within-subjects experiments were conducted for the purpose of this comparison. Results showed that each of the experimental systems was superior to its baseline system in supporting user performance for the specific ISS (that is, the information problem leading to that ISS) for which the system was designed. These results indicate that an IIR system, which intends to support more than one kind of ISS, should be designed within a framework which allows the use and combination of different IR support techniques for different ISSs.
    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.8, S.1543-1563
  8. Solomon, P.: On the dynamics of information system use : from novice to? (1992) 0.01
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    Abstract
    Explores the variety of user behaviour exhibited by users of information retrieval systems over time and the effort of differences between expert and novice searchers on an understanding of information searching dynamics and on the design of information systems. Based on a naturalistic case study. Points out some of the dynamic patterns of behaviour of children's use of online catalogues (OPACs)
    Imprint
    Medford, NJ : Learned Information Inc.
    Source
    Proceedings of the 55th Annual Meeting of the American Society for Information Science, Pittsburgh, 26.-29.10.92. Ed.: D. Shaw
  9. Markey, K.: Twenty-five years of end-user searching : part 2: future research directions (2007) 0.01
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    Abstract
    This is the second part of a two-part article that examines 25 years of published research findings on end-user searching of online information retrieval (IR) systems. In Part 1, it was learned that people enter a few short search statements into online IR systems. Their searches do not resemble the systematic approach of expert searchers who use the full range of IR-system functionality. Part 2 picks up the discussion of research findings about end-user searching in the context of current information retrieval models. These models demonstrate that information retrieval is a complex event, involving changes in cognition, feelings, and/or events during the information seeking process. The author challenges IR researchers to design new studies of end-user searching, collecting data not only on system-feature use, but on multiple search sessions and controlling for variables such as domain knowledge expertise and expert system knowledge. Because future IR systems designers are likely to improve the functionality of online IR systems in response to answers to the new research questions posed here, the author concludes with advice to these designers about retaining the simplicity of online IR system interfaces.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.8, S.1123-1130
  10. Yerbury, H.; Parker, J.: Novice searchers' use of familiar structures in searching bibliographic information retrieval systems (1998) 0.01
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    Abstract
    Reports results of a study of the use of metaphors as problem solving mechanisms by novice searchers of bibliographic databases. Metaphors provide a framework or 'familiar structure' of credible associations within which relationships in other domains may be considered. 28 students taking an undergraduate course in information retrieval at Sydney University of Technology, were recorded as they 'talked through' a search on a bibliographic retrieval system. The transcripts were analyzed using conventional methods and the NUDIST software package for qualitative research. A range of metaphors was apparent from the language use by students in the search process. Those which predominated were: a journey; human interaction; a building or matching process; a problem solving process, and a search for a quantity. Many of the studentes experiencing the interaction as a problem solving process or a search for quantity perceived the outcomes as successful. Concludes that when memory for operating methods and procedures is incomplete an unconscious approach through the use of a conceptual system which is consonant with the task at hand may also lead to success in bibliographic searching
    Source
    Journal of information science. 24(1998) no.4, S.207-214
  11. Hert, C.A.: User goals on an online public access catalog (1996) 0.01
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    Abstract
    An ongoing thread in information retrieval research has been the exploration of user goals (or information needs, or problems) on information retrieval systems. It has been suggested that an understanding of goals and their role in the information retrieval interaction can provide insight into appropriate retrieval strategies, relevant documents, and general system design. This article reports on empirical findings concerning goals of users searching an OPAC at a northeastern United States university. These findings were generated during a large inductive and qualitative study of users' interactions with the OPAC. It was found that respondents came to the OPAC to search for a variety of course- or degree-related projects in which they were engaged. Respondent goals were not greatly modified during the course of these interactions. A set of situational elements associated with the respondent's goal was also identified. The implications of these findings for OPAC design and the training of informational professionals are discussed
    Source
    Journal of the American Society for Information Science. 47(1996) no.7, S.504-518
  12. Pasanen-Tuomainen, I.: Analysis of subject searching in the TENTTU books database (1992) 0.01
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    Abstract
    Presents a pilot study for an Internordic project to monitor the use of online catalogues in the Nordic technological university libraries. Focuses on the use of classification in subject searching, how the UDC is used and the extent of its use. Studies user interaction with the OPACs and improvements to information retrieval in the catalogues using the transaction log method to gather data. The pilot study examnines the TENTTU Books database which is the online union catalogue of the Helsinki Univ. of Technology Library, a multilingual database with true information retrieval. The Internordic study itself will make comparisons between the TENTTU system and the new Virginia Tech Library System. Discusses the users monitored, method of analysis, subject searching in the database, results and how the UDC codes were used. Compares this to other studies conducted in Finland and evaluates the project
    Theme
    Klassifikationssysteme im Online-Retrieval
  13. Broadbent, D.E.; Broadbent, M.H.P.: ¬The allocation of descriptor terms by individuals in a simulated retrieval system (1978) 0.01
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  14. Yuan, W.; Meadow, C.T.: ¬A study of the use of variables in information retrieval user studies (1999) 0.01
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    Abstract
    This article reports on an exploratory study of the measurement of commonality in the use of variables or measures by authors and groups of authors who have reported on studies of information retrieval system users. There is some similarity to co-citation analysis in that, when 2 individual papers, or 2 authors of sveral works, use the same variables, this indicates a similarity in approach to the subject. Such usage may be a stroger indication of similarity than co-citation be cause it represents what the authors did, rather than what they say
    Source
    Journal of the American Society for Information Science. 50(1999) no.2, S.140-150
  15. Zhang, X.; Chignell, M.: Assessment of the effects of user characteristics on mental models of information retrieval systems (2001) 0.01
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    Abstract
    This article reports the results of a study that investigated effects of four user characteristics on users' mental models of information retrieval systems: educational and professional status, first language, academic background, and computer experience. The repertory grid technique was used in the study. Using this method, important components of information retrieval systems were represented by nine concepts, based on four IR experts' judgments. Users' mental models were represented by factor scores that were derived from users' matrices of concept ratings on different attributes of the concepts. The study found that educational and professional status, academic background, and computer experience had significant effects in differentiating users on their factor scores. First language had a borderline effect, but the effect was not significant enough at a = 0.05 level. Specific different views regarding IR systems among different groups of users are described and discussed. Implications of the study for information science and IR system designs are suggested
    Source
    Journal of the American Society for Information Science and technology. 52(2001) no.6, S.445-459
  16. Larson, R.R.: Evaluation of advanced retrieval techniques in an experimental online catalog (1992) 0.01
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    Abstract
    Research on the use and users of online catalogs conducted in the early 1980s found that subject searches were the most common form of online catalog search. At the same time, many of the problems experienced by online catalog users have been traced to difficulties with the subject access mechanisms of the online catalog. Numerous proposals have been made for methods intended to improve subject access to online catalog records. These commonly involve enhancing the catalog's bibliographic records with additional terms, or incorporating subject authority files or additional thesauri in the database. Another stream of research has concentrated on applying retrieval techniques derived from information retrieval (IR) research to replace the Boolean search methods of conventional online catalog systems. This study describes the results of retrieval tests using a variety of these search methods in the CHESHIRE experimental online catalog system.
    Source
    Journal of the American Society for Information Science. 43(1992), S.34-53
  17. Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986) 0.01
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    Abstract
    Research in user behavior on online catalogs is in its early stages, but preliminary findings suggest that users encounter many of the same problems identified in behavioral studies of other types of bibliographic retrieval systems. Much can be learned from comparing the results of user behavior studies on these two types of systems. Research on user problems with both the mechanical aspects and the conceptual aspects of system use is reviewed, with the conclusion that more similiratiy exists across types of systems in conceptual than in mechanical problems. Also discussed are potential sources of the problems, due either to individual characteristics or to system variables. A series of research questions is proposed and a number of potential interim solutions ae suggested for alleviating some of the problems encountered by users of information systems
    Source
    Journal of the American Society for Information Science. 37(1986), S.387-400
  18. Yuan, W.: End-user searching behavior in information retrieval : a longitudinal study (1997) 0.01
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    Abstract
    This study investigates the effects of end-user search experience on searching behavior in the use of an online information retrieval system by monitoring the QUICKLAW searches of a group of law students over a 1-year period. Searching behavior was examined in these aspects: Searcher command and feature repertoires (i.e., the set of commands and the set of features such as Boolean operators and truncation used), language usage patterns (command and feature use frequencies, state chains of first to third orders, and search effort measures), error patterns, search speed, learning approaches, and attitudes towards the search system. Results showed that search experience affected several aspects of end-user behavior, including the increase of participants' command and feature repertoires, some change of overall language usage patterns as reflected in the significant differences in the frequency distributions of commands and features used, increase of search speeds, and change of learning approaches. However, experience did not results in searchers making fewer errors or being helped to recover from errors
    Source
    Journal of the American Society for Information Science. 48(1997) no.3, S.218-234
  19. Berger, F.C.; Hofstede, A.H.M. ter; Van der Weide, T.P.: Supporting query by navigation (1996) 0.01
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    Abstract
    Describes the technique used to study hypertext systems from a very general point of view, focus on monitoring searchers' behaviour, predict the estimation of the ultimate goals of the searchers, and estimate the searchers' determination to find these goals. The components are combined via a Markov chain approach so as to study information retrieval in general and hypertext (hypermedia) in particular. Demonstrates how these estimations can be used to assist searchers during their searching process and presents the derivation of a relevance function for documents, based on these estimations
    Source
    Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon
  20. Salaba, A.: End-user understanding of indexing language information (2009) 0.01
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    Abstract
    This study examines end-user interactions with indexing language information during subject searching in a library catalog and their understanding of this information and its function in term selection. Participants were asked to interact with the indexing language (Library of Congress Subject Headings) and were asked to express their general understanding of the information provided and each specific type of information included in the indexing language. In addition, participants were asked to express their understanding of the function of indexing language information in term selection, its usefulness and desirability as an integrated tool into the information retrieval system during subject searching. Study findings and their implications are discussed and future research is considered.

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