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  • × theme_ss:"Informationsdienstleistungen"
  1. Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998) 0.14
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    Abstract
    Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
    Date
    10. 1.1999 17:22:49
    Source
    Journal of information science. 24(1998) no.2, S.105-112
  2. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.14
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    Date
    21. 9.1996 16:03:22
  3. Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998) 0.13
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    Source
    Encyclopedia of library and information science. Vol.63, [=Suppl.26]
  4. Bauer, R.: ¬Die digitale Bibliothek von Babel : über den Umgang mit Wissensressourcen im Web 2.0 (2010) 0.13
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    Abstract
    Das Web 2.0 hat einen Paradigmenwechsel im Umgang mit Informationen und damit eng verbunden im Wissenserwerb eingeleitet. Theoretisch gesehen hat jeder offenen Zugang zu vielfältigen Informationen und kann gleichzeitig selbst Inhalte beisteuern - z.B. in Sozialen Netzwerken, in Weblogs oder Wikis - und Websites oder andere Dokumente (Videos, Slideshows o.ä.) veröffentlichen und mit anderen Nutzern teilen. Dieser Demokratisierungsprozess von Wissensproduktion, -kommunikation und -erwerb ist allerdings nicht frei von Kontroversen. Das verstärkte Nebeneinander von sachlich richtiger und relevanter Information einerseits und Belanglosigkeiten andererseits ruft auch Gegner auf den Plan. Sie sprechen von einem Information Overkill und befürchten den Niedergang der klassischen Bildung. Führen freie Wissenszugänge im Netz tatsächlich zu weniger Bildung? Was macht eine Website zu einer zuverlässigen und vertrauenswürdigen Quelle? Wie können aus der Fülle von Webressourcen die qualitativ hochwertigen herausgefiltert werden? Welchen Beitrag kann dabei Social Software leisten? Welches sind die Konstituenten einer Informationskompetenz 2.0, über die User verfügen sollten, um mit vorgefundenen Ressourcen adäquat umgehen zu können? Und inwiefern sind Bibliotheken - die sich ja zunehmend als Teaching Libraries verstehen - hier gefordert? Auf diese Fragen versucht das vorliegende Buch Antworten zu geben. Der Fokus liegt auf dem Umgang mit Wissensressourcen im Web 2.0, wobei ebenso theoretische wie praktische Implikationen berücksichtigt und ausgewählte Evaluierungsansätze hinsichtlich ihrer praktischen Anwendbarkeit für die User diskutiert werden.
    Object
    Web 2.0
    RSWK
    World Wide Web 2.0 / Information Retrieval / Informationskompetenz
    Series
    Web 2.0
    Subject
    World Wide Web 2.0 / Information Retrieval / Informationskompetenz
  5. Schmiede, R.; Wenzel, H.: Darmstädter Bibliotheken im World Wide Web : ein Projektbericht (1996) 0.13
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  6. Grothkopf, U.: ¬Die Homepage als Visitenkarte : Bibliotheksangebote auf dem World Wide Web am Beispiel einer Spezialbibliothek (1995) 0.11
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  7. Joinson, A.; Banyard, P.: Psychological aspects of information seeking on the Internet (2002) 0.10
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    Abstract
    Two studies are presented that investigate information seeking behaviour on the Internet. In study one, soccer fans' information seeking on the World Wide Web is investigated. In study two, access rates to a cancer information Web site are analysed. It is tentatively argued that there is a tendency for people to access information more commonly avoided in "real life", although in the case of football fans, the tendency to "bask in reflected glory" remains when online, while cutting off reflected failure is minimised. Implications for understanding and researching psychological processes of Web browsing behaviour are discussed.
  8. Sloan, S.: ¬The Virtual Pathfinder : a World Wide Web guide to library research (1996) 0.09
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    Abstract
    The University of New Brunswick Libraries, Canada, has developed WWW based subject guides to the items in the libraries' collection which replaced paper publications known as pathfinders. The information guides students to sources of information on a given topic, giving locations of resources. Details the technologies used in designing Virtual Pathfinders and evaluates student and professional responses
  9. RLG databases now available on the World Wide Web (1997) 0.09
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    Abstract
    Early in 1997, the US Research Libraries Group (RLG) opened up a new searching option to its RLIN (Research Library Information Network) bibliographic databases, its CitaDel files, and the English Short Title Catalogue (ESTC). The RLG searching interface Eureka now makes all 3 of them available through WWW browsers, as well as through Zephyr, RLG's Z39.50 server
    Source
    Information management report. 1997, Jun, S.7-8
  10. Koutnik, C.: ¬The World Wide Web is here : is the end of printed reference sources near? (1997) 0.09
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    Abstract
    Although at first sight the WWW appears to have the potential for making printed reference sources obsolete, a systematic study of 104 reference questions, at the West Virginia Library Commission, demonstrated that, although the WWW is a powerful source of information, at the present time it is not a source that will answer a majority of reference questions. The WWW is strong in some categories of referenc equestions and weak in others. Time spent searching the WWW is another factor that must be taken into consideration by reference librarians. Concludes that it is not a wise decision to discard a reference book that will answer a question in 5 minutes when it will take 20 minutes to find the answer on the Web
  11. McCrea, R.: Evaluation of two library-based and one expert reference service on the Web (2004) 0.09
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    Abstract
    It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library (a fourth service, Ask Bob, was included initially but eventually excluded). The online digital reference/"expert" services are generally very effective; most provide an answer within three days, and include suggestions for sources of further information. Although the general response rate from all the services was good, library-based services were found to be more trustworthy since they provided the answers together with the sources.
  12. Spribille, I.: ¬Die Wahrscheinlichkeit, in einer Bibliothek eine nützliche bzw. zufriedenstellenden Arbeit [! Antwort] zu bekommen, ist 'fifty-fifty' : Ergebnisse einer Evaluation des Auskunftsdienstes (1998) 0.07
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    Footnote
    Vgl. zur Titelformulierung: "Das Göttinger PDF (vermutlich 1998) schrieb ebenfalls Arbeit. [http://web.archive.org/web/20000615025325/http://webdoc.gwdg.de:80/edoc/aw/bfp/1998_1/106-110.pdf]. Eine alte Zusammenstellung [http://www2.bui.haw-hamburg.de/pers/ulrike.spree/BFLit.html] machte das, was geboten gewesen wäre: "Spribille, Ingeborg: Die Wahrscheinlichkeit, in einer Bibliothek eine nuetzliche bzw. zufriedenstellende Arbeit [! Antwort] zu bekommen, ist "fifty-fifty" : Ergebnisse einer Evaluation des Auskunftsdienstes. Auch als Computerdatei. - Zugang: Internet und World Wide Web. - Systemvoraussetzungen: Acrobat reader. - Adresse: http://webdoc.gwdg.de/edoc/aw/bfp/1998_1/106-110.pdf. // In: Bibliothek. - Muenchen. - 22 (1998),1, S. 106 - 110". Aber die meisten AutorInnen zitieren stillschweigend Antwort. Eventuell ist der Titel im Jahresinhaltsverzeichnis der Zeitschrift oder anderweitig berichtigt worden." [Quelle: Klaus Graf in einer Mail an Inetbib vom 18.11.2017]
    Source
    Bibliothek: Forschung und Praxis. 22(1998) H.1, S.106-110
  13. Glogoff, L.G.; Glogoff, S.: Using the World Wide Web for community outreach : enriching library service to the community (1998) 0.06
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    Abstract
    Librarians at Arizona University Library and the Prima Community College Library are using the WWW as a vehicle for promoting a heightened sense of community through their exhibit: Through Our Parent Eyes: Tuscon's Diverse Community. Its purpose is to acknowledge the community's multicultural heritage through digital histories that combine historical images and text with stories of Tuscon told by some of Tuscon's founding members. Describes the experience of the 2 libraries in building the Web site exhibits featuring Tuscon's traditionally underrepresented groups and points to ways in which the Web site may be developed by highlighting key elements, developmental considerations, goal setting, costs, benefits, and rights and permissions
  14. Dickstein, R.; Greenfield, L.; Rosen, J.: Using the World Wide Web at the reference desk (1997) 0.06
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  15. Nicholas, D.; Williams, P.; Cole, P.; Martin, H.: ¬The impact of the Internet on information seeking in the Media (2000) 0.06
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    Abstract
    There is very little qualitative data on what impact the Internet is having on information seeking in the workplace. Using open-ended interviews, questionnaires and observation, the impact of the Internet on the British Media was assessed. The focus was largely on newspapers, with The Guardian being covered in some depth. Over 300 journalists and media librarians were surveyed. It was found that amongst traditional journalists use was light. Poor access to the Internet - and good access to other information resources - were largely the reasons for this. Of the journalists it was mainly the older and more senior journalists and the New Media journalists who used the Internet. Librarians were also significant users. Searching the World Wide Web was the principal Internet activity and use was generally conservative in character. Newspapers and official sites were favoured, and searches were mainly of a fact-checking nature. Email was used on a very limited scale and was not regarded as a serious journalistic tool. Non-users were partly put off by the Internet's potential for overloading them with information and its reputation for producing information of suspect quality. Users generally dismissed these concerns, dealing with potential overload and quality problems largely by using authoritative sites and exploiting the lower quality data where it was needed. Where the Internet has been used it has not been at the expense of other information sources or communication channels, but online hosts seem to be at most risk in the future.
  16. Janes, J.; Hill, C.; Rolfe, A.: Ask-an-expert services analysis (2001) 0.06
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    Abstract
    This article discusses the history and emergence of non-library commercial and noncommercial information services on the World Wide Web. These services are referred to as "expert services," while the term "digital reference" is reserved for library-related on-line information services. Following suggestions in library and information literature regarding quality standards for digital reference, researchers make clear the importance of developing a practicable methodology for critical examination of expert services, and consideration of their relevance to library and other professional information services. A methodology for research in this area and initial data are described. Two hundred forty questions were asked of 20 expert service sites. Findings include performance measures such as response rate, response time, and verifiable answers. Sites responded to 70% of all questions, and gave verifiable answers to 69% of factual questions. Performance was generally highest for factual type questions. Because expert services are likely to continue to fill a niche for factual questions in the digital reference environment, implications for further research and the development of digital reference services may be appropriately turned to source questions. This is contrary to current practice and the emergence of digital reference services reported in related literature thus far.
    Source
    Journal of the American Society for Information Science and technology. 52(2001) no.13, S.1106-1121
  17. Cohen, S.; Fereira, J.; Horne, A.; Kibbee, B.; Mistlebauer, H.; Smith, A.: MyLibrary : personalized electronic services in the Cornell University Library (2000) 0.06
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    Abstract
    Library users who are Web users expect customization and interactivity. MyLibrary is a Cornell University Library initiative to provide numerous personalized library services to Cornell University students, faculty, and staff. Currently, it consists of MyLinks, a tool for collecting and organizing resources for private use by a patron, and MyUpdates, a tool to help scholars stay informed of new resources provided by the library. This article provides an overview of the MyLibrary project, explains the rationale for the development of the service in the library, briefly discusses the hardware and software used for the service, and suggests some of the directions for future developments of the MyLibrary system. MyYahoo!, MyCNN, MyBookmarks, MyThis and MyThat. Internet users have demanded a personal face to the World Wide Web, and Web portals and information providers have responded. Why not MyLibrary? The Library and Information Technology Association (LITA) has defined MyLibrary-like services as the number one trend "worth keeping an eye on". "Library users who are Web users, a growing group," the experts agree, "expect customization, interactivity, and customer support. Approaches that are library-focused instead of user-focused will be increasingly irrelevant." In response to the needs of web-savvy patrons, the Cornell University Library (CUL) implemented a MyLibrary service this year, making finding and using library resources easier than ever. MyLibrary is an "umbrella" service for two new products: MyLinks and MyUpdates. Other products are in development. MyLibrary's MyLinks is a tool for collecting and organizing resources for private use by a patron. These resources may or may not be "official" Cornell University Library resources. Our patrons best understand this service as a "traveling set of bookmarks". Most patrons of the library use a variety of machines to access Internet resources. For example, you may have a computer at home and one at work. Why should you create your bookmarks twice, or carry around a diskette containing your bookmarks? Students who rely on lab computers never know which machine they will use next. With MyLinks, a patron's favorite sites are just a click away from any machine.
  18. Theories of information behavior (2005) 0.06
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    Content
    Inhalt: An Introduction to Metatheories, Theories, and Models (Marcia J. Bates) - What Methodology Does to Theory: Sense-Making Methodology as Exemplar (Brenda Dervin) Evolution in Information Behavior Modeling Wilson's Model (T.D. Wilson) - Affective Load (Diane Nahl) - Anomalous State of Knowledge (Nicholas J. Belkin) - Archival Intelligence (Elizabeth Yakel) - Bandura's Social Cognition (Makiko Miwa) - Berrypicking (Marcia J. Bates) - Big6 Skills for Information Literacy (Carrie A. Lowe and Michael B. Eisenberg) - Chang's Browsing (Chan-Ju L. Chang) - Chatman's Information Poverty (Julie Hersberger) - Chatman's Life in the Round (Crystal Fulton) - Cognitive Authority (Soo Young Rieh) - Cognitive Work Analysis (Raya Fidel and Annelise Mark Pejtersen) - Collective Action Dilemma (Marc Smith and Howard T. Weiser) - Communicative Action (Gerald Benoît) - Communities of Practice (Elisabeth Davies) - Cultural Models of Hall and Hofstede (Anita Komlodi) - Dervin's Sense-Making (Tonyia J. Tidline) - Diffusion Theory (Darian Lajoie-Paquette) - The Domain Analytic Approach to Scholars' Information Practices (Sanna Talja) - Ecological Theory of Human Information Behavior (Kirsty Williamson) - Elicitation as Micro-Level Information Seeking (Mei-Mei Wu) - Ellis's Model of InformationSeeking Behavior (David Ellis) - Everyday Life Information Seeking (Reijo Savolainen) - Face Threat (Lorri Mon) - Flow Theory (Charles Naumer) - General Model of the Information Seeking of Professionals (Gloria J. Leckie) - The Imposed Query (Melissa Gross) - Information Acquiringand-Sharing (Kevin Rioux) - Information Activities in Work Tasks (Katriina Byström) - Information Encountering (Sanda Erdelez) - Information Grounds (Karen E. Fisher) - Information Horizons (Diane H. Sonnenwald) - Information Intents (Ross J. Todd) - Information Interchange (Rita Marcella and Graeme Baxter) - Institutional Ethnography (Roz Stooke) - Integrative Framework for Information Seeking and Interactive Information Retrieval (Peter Ingwersen) - Interpretative Repertoires (Pamela J. McKenzie) - Krikelas's Model of Information Seeking (Jean Henefer and Crystal Fulton) - Kuhlthau's Information Search Process (Carol Collier Kuhlthau) - Library Anxiety (Patricia Katopol) - Monitoring and Blunting (Lynda M. Baker) - Motivational Factors for Interface Design (Carolyn Watters and Jack Duffy) - Network Gatekeeping (Karine Barzilai-Nahon) - Nonlinear Information Seeking (Allen Foster) - Optimal Foraging (JoAnn Jacoby) - Organizational Sense Making and Information Use (Anu Maclntosh-Murray) - The PAIN Hypothesis (Harry Bruce) -
    Perspectives on the Tasks in which Information Behaviors Are Embedded (Barbara M. Wildemuth and Anthony Hughes) - Phenomenography (Louise Limberg) - Practice of Everyday Life (Paulette Rothbauer) - Principle of Least Effort (Donald O. Case) - Professions and Occupational Identities (Olof Sundin and Jenny Hedman) - Radical Change (Eliza T. Dresang) - Reader Response Theory (Catherine Sheldrick Ross) - Rounding and Dissonant Grounds (Paul Solomon) - Serious Leisure (Jenna Hartel) - Small-World Network Exploration (Lennart Björneborn) - Nan Lin's Theory of Social Capital (Catherine A. Johnson) - The Social Constructionist Viewpoint on Information Practices (Kimmo Tuominen, Sanna Talja, and Reijo Savolainen) - Social Positioning (Lisa M. Given) - The Socio-Cognitive Theory of Users Situated in Specific Contexts and Domains (Birger Hjoerland) - Strength of Weak Ties (Christopher M. Dixon) - Symbolic Violence (Steven Joyce) - Taylor's Information Use Environments (Ruth A. Palmquist) - Taylor's Question-Negotiation (Phillip M. Edwards) - Transtheoretical Model of the Health Behavior Change (C. Nadine Wathen and Roma M. Harris) - Value Sensitive Design (Batya Friedman and Nathan G. Freier) - Vygotsky's Zone of Proximal Development (Lynne (E. E) McKechnie) - Web Information Behaviors of Organizational Workers (Brian Detlor) - Willingness to Return (Tammara Combs Turner and Joan C. Durrance) - Women's Ways of Knowing (Heidi Julien) - Work Task Information-Seeking and Retrieval Processes (Preben Hansen) - World Wide Web Information Seeking (Don Turnbull)
    Footnote
    Rez. in: Mitt. VÖB 59(2006) H.3, S.90-93 (O. Oberhauser): "What a marvellous book! [dies vorwegnehmend als Quintessenz der folgenden Rezension und auch für den englischsprachigen Verlag gedacht]. Den drei Herausgeberinnen, die an den Universitäten von Washington (Seattle, WA), Missouri (Columbia, MO) und Western Ontario (London, Kanada) lehren, ist das seltene Kunststück geglückt, einen Band zu erstellen, der nicht nur als mustergültige Einführung in die Thematik human information behaviour zu dienen vermag, sondern gleichzeitig auch als Nachschlagewerk zu den vielfältigen theoretischen Ansätzen innerhalb dieser bedeutenden Teildisziplin der Informationswissenschaft herangezogen werden kann. Wie sie selbst in der Danksagung feststellen, ist das Buch "a collaborative work of the information behavior community" (S. xvii), wobei die editorische Leistung vor allem darin lag, 85 Beitragende aus zehn Ländern zu koordinieren bzw. zur Abfassung von 72 Artikeln von jeweils ähnlicher Länge (bzw. Knappheit und Kürze), Gestaltung und Lesbarkeit zu veranlassen. Unter diesen 85 Beitragenden ist im übrigen alles versammelt, was in dieser Teildisziplin Rang und Namen hat, mit Ausnahme der leider bereits verstorbenen Soziologin Elfreda A. Chatman, einer der einflussreichsten Theoretikerinnen im Bereich des Informationsverhaltens, deren Andenken das Buch auch gewidmet ist.
    Im Gegensatz zur früher üblichen Praxis, Informationsverhalten auf die Aktivitäten der Informationssuche zu beschränken, folgt man heute Tom Wilsons Definition, wonach es sich dabei um "the totality of human behaviour in relation to sources and channels of information, including both active and passive information-seeking, and information use" handelt, bzw. jener von Karen Pettigrew [nunmehr Fisher] et al., "how people need, seek, give and use information in different contexts". Im Laufe der letzten Jahre, ja schon Jahrzehnte, hat sich dazu ein fast nicht mehr überschaubarer Bestand an Literatur angesammelt, der sich sowohl aus theoretischen bzw. theoretisierenden, als auch aus auch praktischen bzw. empirischen Arbeiten zusammensetzt. Einige wenige dieser theoretischen Ansätze haben weite Verbreitung gefunden, werden in Studiengängen der Informationswissenschaft gelehrt und tauchen in der laufend veröffentlichten Literatur immer wieder als Basis für empirische Untersuchungen oder modifizierende Weiterentwicklungen auf. Das Buch beginnt mit drei Grundsatzartikeln, die von herausragenden Vertretern des gegenständlichen Themenbereichs verfasst wurden. Im ersten und längsten dieser Beiträge, An Introduction to Metatheories, Theories and Models (S. 1-24), gibt Marcia J. Bates (Los Angeles, CA), zunächst eine wissenschaftstheoretische Einführung zu den drei im Titel genannten Begriffen, nicht ohne darauf hinzuweisen, dass der Großteil der theoretisierenden Ansätze in unserer Disziplin erst dem Modellstadium angehört. Am Beispiel des Principle of Least Effort zeigt sie, dass selbst für diesen am besten abgesicherten Befund der Forschung zum Informationsverhalten, keine ausreichende theoretische Begründung existiert. In der Folge versucht Bates, die in der Informationswissenschaft gängigen Metatheorien zu identifizieren und gelangt dabei zu der folgenden Kategorisierung, die auch als Bezugsrahmen für die Einordnung der zahlreichen in diesem Buch dargestellten Modelle dienen kann:
    1. historisch (die Gegenwart aus der Vergangheit heraus verstehen) 2. konstruktivistisch (Individuen konstruieren unter dem Einfluss ihres sozialen Kontexts das Verständnis ihrer Welten) 3. diskursanalytisch (Sprache konstituiert die Konstruktion der Identität und die Ausbildung von Bedeutungen) 4. philosophisch-analytisch (rigorose Analyse von Begriffen und Thesen) 5. kritische Theorie (Analyse versteckter Macht- und Herrschaftsmuster) 6. ethnographisch (Verständnis von Menschen durch Hineinversetzen in deren Kulturen) 7. sozialkognitiv (sowohl das Denken des Individuums als auch dessen sozialer bzw. fachlicher Umraum beeinflussen die Informationsnutzung) 8. kognitiv (Fokus auf das Denken der Individuen im Zusammenhang mit Suche, Auffindung und Nutzung von Information) 9. bibliometrisch (statistische Eigenschaften von Information) 10. physikalisch (Signalübertragung, Informationstheorie) 11. technisch (Informationsbedürfnisse durch immer bessere Systeme und Dienste erfüllen) 12. benutzerorientierte Gestaltung ("usability", Mensch-Maschine-Interaktion) 13. evolutionär (Anwendung von Ergebnissen von Biologie und Evolutionspsychologie auf informationsbezogene Phänomene). Bates Beitrag ist, wie stets, wohldurchdacht, didaktisch gut aufbereitet und in klarer Sprache abgefasst, sodass man ihn mit Freude und Gewinn liest. Zu letzterem trägt auch noch die umfangreiche Liste von Literaturangaben bei, mit der sich insbesondere die 13 genannten Metatheorien optimal weiterverfolgen lassen. . . .
    Zusammenfassend möchte ich folgende Behauptung wagen: Wer dieses Buch gründlich studiert (und natürlich auch die zahlreichen Literaturhinweise verfolgt), kennt mehr oder weniger alles, was es zum Themenbereich Informationsverhalten - als Teildisziplin der Informationswissenschaft - zu wissen gibt. Kann man über ein Buch noch etwas Besseres sagen? Und kann man voraussehen, welche neuen metatheoretischen Ansätze mit einer solchen Gesamtschau noch gefunden können und werden? In formaler Hinsicht bietet der Verlag Information Today mit dem vorliegenden Buch einen ansprechend gestalteten Hardcover-Band ohne größere Mängel und mit einem dem Gebotenen angemessenen Preis. Von dem fast 30 Seiten langen kombinierten Namens- und Sachregister könnten manche europäischen Verlage - die diesbezüglich eher auf Einsparung setzen oder wenig professionelle Register anbieten - lernen, wie man derlei macht. Als fehlend könnte man vielleicht einen Anhang mit den Kurzbiographien aller Beitragenden empfinden, doch mag es verständlich erscheinen, dass dies angesichts deren großer Zahl auf eine Vorstellung der drei Herausgeberinnen beschränkt wurde. Nicht gefallen hat mir der wenig konsistente Zitierstil bei den bibliographischen Angaben, einschließlich der Mode, beim Zitieren von Zeitschriftenaufsätzen vorgeblich redundante Heftangaben wegzulassen. Über die Exaltation der dritten Herausgeberin, ihrem Vornamen (auch auf dem Titelblatt!) noch den Klammerausdruck "(E. F.)" hinzuzufügen, sei rasch der Mantel des Schweigens gebreitet. In Summe daher, wie schon eingangs festgestellt wurde, ein vorzügliches und sehr empfehlenswertes Buch."
    Weitere Rez. in: JASIST 58(2007) no.2, S.303 (D.E. Agosto): "Due to the brevity of the entries, they serve more as introductions to a wide array of theories than as deep explorations of a select few. The individual entries are not as deep as those in more traditional reference volumes, such as The Encyclopedia of Library and Information Science (Drake, 2003) or The Annual Review of Information Science and Technology (ARIST) (Cronin, 2005), but the overall coverage is much broader. This volume is probably most useful to doctoral students who are looking for theoretical frameworks for nascent research projects or to more veteran researchers interested in an introductory overview of information behavior research, as those already familiar with this subfield also will probably already be familiar with most of the theories presented here. Since different authors have penned each of the various entries, the writing styles vary somewhat, but on the whole, this is a readable, pithy volume that does an excellent job of encapsulating this important area of information research."
    Imprint
    Medford, NJ : Information Today
    LCSH
    Information behavior
    Information retrieval ; Research
    Information resources
    Information science
    RSWK
    Information Retrieval / Informationsverhalten / Aufsatzsammlung
    Subject
    Information Retrieval / Informationsverhalten / Aufsatzsammlung
    Information behavior
    Information retrieval ; Research
    Information resources
    Information science
  19. Mercado, H.: Library instruction and online database searching (1999) 0.06
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    Abstract
    Online database searching was done solely by librarians 25 years ago. That changed with the advances in telecommunications, the development of faster and more powerful computers, and the improvements in user-friendly software. First CD-ROMs, then dial-in networks, and now the World Wide Web have made online database searching by the library users themselves the norm in academic libraries. Along with all these technological changes, library instruction itself has become more complex. Not only do library users need to know how to search, but they also need to learn critical thinking skills for database and keyword selection.
  20. Yu, X.: Advancing reference information systems on the Web (1996) 0.05
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    Abstract
    The major attractions of building a Web based reference information system are described: software is virtually 'free'; required training is minimal; systems can be accessed by a variety of platforms; and reference librarians around the world are able to share their expertise. Discusses these points in the context of the evolution of reference information file systems and describes a prototype to show how to construct a basic Web based system

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