-
Hawk, W.B.; Wang, P.: Users' interaction with the World Wide Web : problems and problem solving (1999)
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- Abstract
- In this paper, we report on the second part of an empirical study designed to observe how users interact with World Wide Web resources. Applying a holistic approach, the researches examine users' cognitive, affective, and physical behaviors during user-Web interaction in order to understand better the nature of information retrieval on the Web, the needs of Web users, and the problem-solving strategies Web users employ. From analyses and the participant verbalizations collected during monitored searches, the researchers developed a taxonomy of problem solving strategies. The coding scheme was developed based on a content analysis of the integrated process data. Information from triangulation follow-up with participants via anonymously completed questionnaires, the taxonomy, and analyses of search transcripts were collected to determine 1) what problems users encountered during the interaction and how users solved these problems; and 2) which problem-solving strategies Web users considered and selected for finding factual information. The focus of the coding was on the participants' cognitive, affective, and physical behaviors in response to the components of the problems encountered, which included problems of the following types: Web interfaces, users' mental models, and the Web information sources. Searching behavior and problem-solving patterns are described and interpreted within the relevant situational context and the problems users encountered are identified and analyzed. Both the problems users faced and their problem-solving approaches endeavored evidence a strong reliance on mental models of the features available on sites, the location of those features, and other interface design concepts
- Imprint
- Medford, NJ : Information Today
- Series
- Proceedings of the American Society for Information Science; vol.36
- Source
- Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods
-
Tunender, H.; Ervin, J.: How to succeed in promoting your Web site : the impact of search engine registration on retrieval of a World Wide Web site (1998)
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- Abstract
- Reports results of study, undertaken at the Project Whistlestop Web site, Missouri University at Columbia to examine the indexing and retrieval rates of 5 WWW search engines: InfoSeek; Excite; Yahoo; Lycos and AltaVista. Character strings were planted in the Project Whistlestop Web site and daily searches were performed for 6 weeks. The HTML tag was indexed in 4 of the 5 search engines and problems encountered include insufficient and inconsistent indexing
- Source
- Information technology and libraries. 17(1998) no.3, S.173-179
-
Li, W.-S.; Shim, J.: Facilitating complex Web queries through visual user interfaces and query relaxation (1998)
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- Abstract
- Describes a novel visual user interface, WebIFQ (Web-In-Frame-Query), to assist users in specifying queries and visualising query criteria including document metadata, strucutres, and linkage information. WebIFQ automatically generates corresponding query statements for WebDB. As a result, users are not required to be aware of underlying complex schema design and language syntax. WebDB supports automated query relaxation to include additional terms related by semantic or co-occurence relationship. WebIFQ can facilitate users to reformulate queries perpetually in an interactive mode
- Date
- 1. 8.1996 22:08:06
- Footnote
- Contribution to a special issue devoted to the Proceedings of the 7th International World Wide Web Conference, held 14-18 April 1998, Brisbane, Australia
-
Schweibenz, W.; Thissen, F.: Qualität im Web : Benutzerfreundliche Webseiten durch Usability Evaluation (2003)
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- Abstract
- Für Webseiten ist, wie für alle interaktiven Anwendungen vom einfachen Automaten bis zur komplexen Software, die Benutzerfreundlichkeit von zentraler Bedeutung. Allerdings wird eine sinnvolle Benutzung von Informationsangeboten im World Wide Web häufig durch "cooles Design" unnötig erschwert, weil zentrale Punkte der Benutzerfreundlichkeit (Usability) vernachlässigt werden. Durch Usability Evaluation kann die Benutzerfreundlichkeit von Webseiten und damit auch die Akzeptanz bei den Benutzern verbessert werden. Ziel ist die Gestaltung von ansprechenden benutzerfreundlichen Webangeboten, die den Benutzern einen effektiven und effizienten Dialog ermöglichen. Das Buch bietet eine praxisorientierte Einführung in die Web Usability Evaluation und beschreibt die Anwendung ihrer verschiedenen Methoden.
- Classification
- ST 252 Informatik / Monographien / Software und -entwicklung / Web-Programmierung, allgemein
- Content
- Einführung.- Grundlagen des Web-Designs.- Usability und Usability Engineering.- Usability Engineering und das Web.- Methodenfragen zur Usability Evaluation.Expertenorientierte Methoden.- Benutzerorientierte Methoden.- Suchmaschinenorientierte Methoden.- Literatur.Glossar.- Index.- Checklisten.
- Date
- 22. 3.2008 14:24:08
- RSWK
- Web-Seite / Gestaltung / Benutzerorientierung / Benutzerfreundlichkeit
World Wide Web / Web Site / Gebrauchswert / Kundenorientierung / Kommunikationsdesign (GBV)
Web-Seite / Qualität (BVB)
- RVK
- ST 252 Informatik / Monographien / Software und -entwicklung / Web-Programmierung, allgemein
- Subject
- Web-Seite / Gestaltung / Benutzerorientierung / Benutzerfreundlichkeit
World Wide Web / Web Site / Gebrauchswert / Kundenorientierung / Kommunikationsdesign (GBV)
Web-Seite / Qualität (BVB)
-
Williams, J.; Ebe, T.: STN Easy : point-and-click patent searching on the World Wide Web (1997)
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- Abstract
- STN Easy is a new graphic user interface for the WWW access to over 20 major online databases in business, science, technology and patents. Patent information is available from a number of Web sites but argues that STN Easy offers extensive coverage combined with both searching sophistication and operational simplicity. Concludes that STN Easy is not a replacement for nor competitor to STN, but provides a complementary means of retrieving patent information for end users or others who do not need the full power of a command language
- Source
- World patent information. 19(1997) no.3, S.161-166
-
STN International launches STN Easy on World Wide Web (1997)
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- Abstract
- Reports the launch of STN Easy: a WWW based online service that provides user friendly access to the STN information network, covering 24 science, technology and medical databases
-
Lucas, H.: Representing WWW navigational data : a graphical methodology to support qualitative analysis (1998)
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- Abstract
- The growth of medical, academic resources on the World Wide Web has led to much greater incentives and opportunities for nursing and medical students, researchers and practitioners to access Web resources. However, usersindividual differences and the variety of information-retrieval mechanisms provided by medical web resources may combine to reduce the benefits of this information resource. In a study designed to qualitatively analyse the interaction of such individual- and system-differences, a reliable method of representing WWW navigational data was found to be important in assisting traditional methodologies of representation and analysis. The methodology of graphically representing such navigational data, and the support such a technique may offer the qualitative analysis of user-system interactions, is thus described in detail and with reference to one specific example drawn from the data collected. Further, some preliminary findings deriving from the use of graphical and more traditional methodologies in this study are also represented
-
Hearst, M.A.: Search user interfaces (2009)
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- Abstract
- This book outlines the human side of the information seeking process, and focuses on the aspects of this process that can best be supported by the user interface. It describes the methods behind user interface design generally, and search interface design in particular, with an emphasis on how best to evaluate search interfaces. It discusses research results and current practices surrounding user interfaces for query specification, display of retrieval results, grouping retrieval results, navigation of information collections, query reformulation, search personalization, and the broader tasks of sensemaking and text analysis. Much of the discussion pertains to Web search engines, but the book also covers the special considerations surrounding search of other information collections.
- Content
- Inhalt: The design of search user interfaces -- The evaluation of search user interfaces -- Models of the information seeking process -- Query specification -- Presentation of search results -- Query reformulation -- Supporting the search process -- Integrating navigation with search -- Personalization in search -- Information visualization for search interfaces -- Information visualization for text analysis -- Emerging trends in search interfaces. Vgl. die digitale Fassung unter: http://searchuserinterfaces.com.
- LCSH
- Web search engines
- RSWK
- World Wide Web / Information Retrieval / Mensch-Maschine-Kommunikation / Benutzerorientierung (HBZ)
- Subject
- World Wide Web / Information Retrieval / Mensch-Maschine-Kommunikation / Benutzerorientierung (HBZ)
Web search engines
-
Appelt, W.; Hinrichs, E.; Woetzel, G.: Effectiveness and efficiency : the need for tailorable user interfaces on the Web (1998)
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- Abstract
- Discusses the need for tailorable user interfaces, in particular for Web-based systems. User interfaces need to be configurable by the end users to match their skills and work requirements. Describes what configurability has been induced by user feedback and how tailorability for various degrees of user skills was integrated and implemented in the BSCW Shared Workspace system, a Web-based groupware tool
- Date
- 1. 8.1996 22:08:06
- Footnote
- Contribution to a special issue devoted to the Proceedings of the 7th International World Wide Web Conference, held 14-18 April 1998, Brisbane, Australia
-
Potmesil, M.: Maps alive : viewing geospatial information on the WWW (1997)
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- Abstract
- Describes a WWW based system which allows users to view, search and post geographically indexed information of the Earth. 2 geographic browsers have been developed: a 2D map browser capable of continuous scroll and zoom of an arbitrarily large sheet and a 3D flight-simulator browser capable of continuous flight around the Earth. On the server side, a geographical and geometrical server has been developed which contains large databases of images, elevations, lines, points and polygons stored in tiles structured into hierarchical pyramids or quadtrees. A metadata server has also been developed which contains URL pointers and geographical coordinates of various WWW documents, geographical information and geometrical models
- Date
- 1. 8.1996 22:08:06
- Footnote
- Contribution to a special issue of papers from the 6th International World Wide Web conference, held 7-11 Apr 1997, Santa Clara, California
-
Watson, I.: Internet, intranet, extranet : managing the information bazaar (1999)
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- Abstract
- The web has brought to the business world an inexpensive way of distributing corporate information to employees, business partners and customers. The term intranet describes a closed computer network built upon World Wide Web technology in which access is restricted to a particular group of users, typically employees of a company. The term extranet is used when access is extended to a privileged user group: customers and suppliers for example. This paper examines the role of the World Wide Web in the Research Library at Scottish Media Newspapers, in particular how it complements the portfolio of traditional online sources, CD Roms and books. It also describes the extent to which searching has moved from the intermediary to the end user. In the mid 1990s, just as the web was beginning its spectacular rise to fame, Scottish Media Newspapers developed a browser-based interface to the in-house database of newspaper stories, a process that led to the creation of a corporate intranet. The creation of the intranet has been accompanied by a redefining of staff roles in an attempt to change the image from passive librarian to dynamic research specialist. The paper concludes by examining the role of the information professional/librarian in a world where end users will have a vast range of information from internal and external sources at their fingertips.
-
Lee, D.; Srivastava, S.; Vista, D.: Generating advanced query interfaces (1998)
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- Date
- 1. 8.1996 22:08:06
- Footnote
- Contribution to a special issue devoted to the Proceedings of the 7th International World Wide Web Conference, held 14-18 April 1998, Brisbane, Australia
-
Oppenheim, C.; Selby, K.: Access to information on the World Wide Web for blind and visually impaired people (1999)
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- Abstract
- The Internet gives access for blind and visually impaired users to previously unobtainable information via Braille or speech synthesis interpretation. This paper looks at how three search engines, AltaVista, Yahoo! and Infoseek presented their information to a small group of visually impaired and blind users and how accessible individual Internet pages are. Two participants had varying levels of partial sight and two Subjects were blind and solely reliant on speech synthesis output. Subjects were asked for feedback on interface design at various stages of their search and any problems they encountered were noted. The barriers to access that were found appear to come about by lack of knowledge and thought by the page designers themselves. An accessible page does not have to be dull. By adhering to simple guidelines, visually impaired users would be able to access information more effectively than would otherwise be possible. Visually disabled people would also have the same opportunity to access knowledge as their sighted colleagues.
-
McKiernan, G.: Points of view : conventional and "neoconventional" access and navigation in digital collections (1999)
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- Abstract
- In an effort to assist users in the identification of significant Internet resources, libraries and librarians have begun to apply established library classification and subject schemes as the organizational framework for accessing and navigating these electronic sources. We will profile selected notable applications of national and international library classification schemes for organizing World Wide Web (WWW) resources as well as sites that have applied controlled vocabularies to facilitate access to selected collections of Net resources. With these and similar efforts as a conceptual foundation, we then focus on the potential application of new and emerging technologies to further enhance use of digital collections, notably intelligent software agents, information visualization techniques, auditory displays and haptic interactive devices. We conclude with a review of significant Natural Language Processing (NLP) technologies and computer-based ontologies, and speculate on their potential application for representing, accessing, and navigating digital resources
-
Catarci, T.; Spaccapietra, S.: Visual information querying (2002)
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- Abstract
- Computers have become our companions in many of the activities we pursue in our life. They assist us, in particular, in searching relevant information that is needed to perform a variety of tasks, from professional usage to personal entertainment. They hold this information in a huge number of heterogeneous sources, either dedicated to a specific user community (e.g., enterprise databases) or maintained for the general public (e.g., websites and digital libraries). Whereas progress in basic information technology is nowadays capable of guaranteeing effective information management, information retrieval and dissemination has become a core issue that needs further accomplishments to achieve user satisfaction. The research communities in databases, information retrieval, information visualization, and human-computer interaction have already largely investigated these domains. However, the technical environment has so dramatically evolved in recent years, inducing a parallel and very significant evolution in user habits and expectations, that new approaches are definitely needed to meet current demand. One of the most evident and significant changes is the human-computer interaction paradigm. Traditional interactions relayed an programming to express user information requirements in formal code and an textual output to convey to users the information extracted by the system. Except for professional data-intensive application frameworks, still in the hands of computer speciahsts, we have basically moved away from this pattern both in terms of expressing information requests and conveying results. The new goal is direct interaction with the final user (the person who is looking for information and is not necessarily familiar with computer technology). The key motto to achieve this is "go visual." The well-known high bandwidth of the human-vision channel allows both recognition and understanding of large quantities of information in no more than a few seconds. Thus, for instance, if the result of an information request can be organized as a visual display, or a sequence of visual displays, the information throughput is immensely superior to the one that can be achieved using textual support. User interaction becomes an iterative query-answer game that very rapidly leads to the desired final result. Conversely, the system can provide efficient visual support for easy query formulation. Displaying a visual representation of the information space, for instance, lets users directly point at the information they are looking for, without any need to be trained into the complex syntax of current query languages. Alternatively, users can navigate in the information space, following visible paths that will lead them to the targeted items. Again, thanks to the visual support, users are able to easily understand how to formulate queries and they are likely to achieve the task more rapidly and less prone to errors than with traditional textual interaction modes.
The two facets of "going visual" are usually referred to as visual query systems, for query formulation, and information visualization, for result display. Visual Query Systems (VQSs) are defined as systems for querying databases that use a visual representation to depict the domain of interest and express related requests. VQSs provide both a language to express the queries in a visual format and a variety of functionalities to facilitate user-system interaction. As such, they are oriented toward a wide spectrum of users, especially novices who have limited computer expertise and generally ignore the inner structure of the accessed database. Information visualization, an increasingly important subdiscipline within the field of Human-Computer Interaction (HCI), focuses an visual mechanisms designed to communicate clearly to the user the structure of information and improve an the cost of accessing large data repositories. In printed form, information visualization has included the display of numerical data (e.g., bar charts, plot charts, pie charts), combinatorial relations (e.g., drawings of graphs), and geographic data (e.g., encoded maps). In addition to these "static" displays, computer-based systems, such as the Information Visualizer and Dynamic Queries, have coupled powerful visualization techniques (e.g., 3D, animation) with near real-time interactivity (i.e., the ability of the system to respond quickly to the user's direct manipulation commands). Information visualization is tightly combined with querying capabilities in some recent database-centered approaches. More opportunities for information visualization in a database environment may be found today in data mining and data warehousing applications, which typically access large data repositories. The enormous quantity of information sources an the World-Wide Web (WWW) available to users with diverse capabilities also calls for visualization techniques. In this article, we survey the main features and main proposals for visual query systems and touch upon the visualization of results mainly discussing traditional visualization forms. A discussion of modern database visualization techniques may be found elsewhere. Many related articles by Daniel Keim are available at http://www. informatik.uni-halle.de/dbs/publications.html.
- Source
- Encyclopedia of library and information science. Vol.72, [=Suppl.35]
-
Kirkwood, H.P.: Ovid Web Gateway (1998)
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- Abstract
- Ovid has supported a sophisticated interface for searching bibliographic and full text databases for some time. It is now offering a Web based version of this interface that is capable of accessing Z39.50-compliant OPACs and databases anywhere in the world. The Ovid Web Gateway builds on the Ovid Server, thus allowing for a variety of functions and configurations at user, group and database-specific level. The Web Gateway has a selection of download formats and delivery options
- Date
- 6. 3.1997 16:22:15
-
Yu, B.-M.; Roh, S.-Z.: ¬The effects of menu design on information-seeking performance and user's attitude on the World Wide Web (2002)
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- Source
- Journal of the American Society for Information Science and Technology. 53(2002) no.11, S.923-933
-
Sah, M.; Wade, V.: Personalized concept-based search on the Linked Open Data (2015)
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- Abstract
- In this paper, we present a novel personalized concept-based search mechanism for the Web of Data based on results categorization. The innovation of the paper comes from combining novel categorization and personalization techniques, and using categorization for providing personalization. In our approach, search results (Linked Open Data resources) are dynamically categorized into Upper Mapping and Binding Exchange Layer (UMBEL) concepts using a novel fuzzy retrieval model. Then, results with the same concepts are grouped together to form categories, which we call conceptlenses. Such categorization enables concept-based browsing of the retrieved results aligned to users' intent or interests. When the user selects a concept lens for exploration, results are immediately personalized. In particular, all concept lenses are personally re-organized according to their similarity to the selected lens. Within the selected concept lens; more relevant results are included using results re-ranking and query expansion, as well as relevant concept lenses are suggested to support results exploration. This allows dynamic adaptation of results to the user's local choices. We also support interactive personalization; when the user clicks on a result, within the interacted lens, relevant lenses and results are included using results re-ranking and query expansion. Extensive evaluations were performed to assess our approach: (i) Performance of our fuzzy-based categorization approach was evaluated on a particular benchmark (~10,000 mappings). The evaluations showed that we can achieve highly acceptable categorization accuracy and perform better than the vector space model. (ii) Personalized search efficacy was assessed using a user study with 32 participants in a tourist domain. The results revealed that our approach performed significantly better than a non-adaptive baseline search. (iii) Dynamic personalization performance was evaluated, which illustrated that our personalization approach is scalable. (iv) Finally, we compared our system with the existing LOD search engines, which showed that our approach is unique.
- Source
- Web Semantics: Science, Services and Agents on the World Wide Web. 35(2015) [in press]
- Theme
- Semantic Web
-
Poo, D.C.C.; Khoo, C.S.G.: Online Catalog Subject Searching (2009)
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- Abstract
- The Online Public Access Catalog (OPAC) is an information retrieval system characterized by short bibliographic records, mainly of books, journals, and audiovisual materials available in a particular library. This, coupled with a Boolean search interface and a heterogeneous user population with diverse needs, presents special problems for subject searching by end users. To perform effective subject searching in the OPAC system requires a wide range of knowledge and skills. Various approaches to improving the OPAC design for subject searching have been proposed and are reviewed in this entry. The trend toward Web-based OPAC interfaces and the developments in Internet and digital library technologies present fresh opportunities for enhancing the effectiveness of the OPAC system for subject searching.
- Source
- Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates
-
Lee, C.; Chen, Y.T.: Distributed visual reasoning for intelligent information retrieval on the Web (2000)
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