-
Mittler, E.: ¬Die moderne Bibliothek : Kommunikationsvermittlung und Informationsbearbeitung (1992)
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- Pages
- S.26-29
- Source
- Kommunikation kennt keine Grenzen. Hrsg.: G. von Boehm
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Abstract
- Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
- Date
- 17. 7.1998 22:10:42
- Source
- Internet reference services quarterly. 3(1998) no.1, S.29-36
-
Grothkopf, U.: ¬Die Homepage als Visitenkarte : Bibliotheksangebote auf dem World Wide Web am Beispiel einer Spezialbibliothek (1995)
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- Source
- Bibliotheksdienst. 29(1995) H.11, S.1811-1828
-
Obst, O.: ¬Die Zweigbibliothek Medizin als 'Postillion d'Information' : Kundenorientierte Information und Kommunikation per Internet (1999)
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-
Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996)
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- Date
- 21. 9.1996 16:03:22
-
Spribille, I.: ¬Die Wahrscheinlichkeit, in einer Bibliothek eine nützliche bzw. zufriedenstellenden Arbeit [! Antwort] zu bekommen, ist 'fifty-fifty' : Ergebnisse einer Evaluation des Auskunftsdienstes (1998)
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- Date
- 23.10.1996 17:26:29
- Footnote
- Vgl. zur Titelformulierung: "Das Göttinger PDF (vermutlich 1998) schrieb ebenfalls Arbeit. [http://web.archive.org/web/20000615025325/http://webdoc.gwdg.de:80/edoc/aw/bfp/1998_1/106-110.pdf]. Eine alte Zusammenstellung [http://www2.bui.haw-hamburg.de/pers/ulrike.spree/BFLit.html] machte das, was geboten gewesen wäre: "Spribille, Ingeborg: Die Wahrscheinlichkeit, in einer Bibliothek eine nuetzliche bzw. zufriedenstellende Arbeit [! Antwort] zu bekommen, ist "fifty-fifty" : Ergebnisse einer Evaluation des Auskunftsdienstes. Auch als Computerdatei. - Zugang: Internet und World Wide Web. - Systemvoraussetzungen: Acrobat reader. - Adresse: http://webdoc.gwdg.de/edoc/aw/bfp/1998_1/106-110.pdf. // In: Bibliothek. - Muenchen. - 22 (1998),1, S. 106 - 110". Aber die meisten AutorInnen zitieren stillschweigend Antwort. Eventuell ist der Titel im Jahresinhaltsverzeichnis der Zeitschrift oder anderweitig berichtigt worden." [Quelle: Klaus Graf in einer Mail an Inetbib vom 18.11.2017]
- Source
- Bibliothek: Forschung und Praxis. 22(1998) H.1, S.106-110
-
Weiss, S.C.: ¬The seamless, Web-based library : a meta site for the 21st century (1999)
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- Abstract
- Taking a step beyond Meta search engines which require Web site evaluation skills and a knowledge of how to construct effective search statements, we encounter the concept of a seamless, Web-based library. These are electronic libraries created by information professionals, Meta sites for the 21st Century. Here is a place where average people with average Internet skills can find significant Web sites arranged under a hierarchy of subject categories. Having observed client behavior in a university library setting for a quarter of a century, it is apparent that the extent to which information is used has always been determined by content applicable to user needs, an easy-to-understand design, and high visibility. These same elements have determined the extent to which Internet Quick Reference (IQR), a seamless, Web-based library at cc.usu.edu/-stewei/hot.htm. has been used
- Date
- 29. 9.2001 20:20:17
-
Manzo, B.; Cooksey, E.: 'Panic is setting in' : reference desk logs are revealing (1996)
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- Abstract
- To keep a reference desk running smoothly, effective means of staff communication are essential. One of the simplest ways for staff members to keep each other informed about departmental affairs is through the use of a reference desk log. Entries from the logs of 2 contrasting academic libraries reveal that while each library has its own unique character, they also have much in common. The libraries in question are those of the College of William and Mary, Virginia, and of Georgia State University
-
Kubicek, H.: Bürgerinformationssysteme : Stadt und Perspektiven im Rahmen multimedialer Stadtinformation (1996)
0.01
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- Source
- Medien, Kommunikation und Stadtentwicklung. Dokumentation eines Workshops im Rahmen des Projekts 'Entscheidungsfelder städtischer Zukunft' am 18. u. 19.1.1996 in Karlsruhe. Hrsg.: Holger Floeting
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Abstract
- Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
- Date
- 10. 1.1999 17:22:49
-
Zech, S.: Online-Kommunikation von Bibliotheken : vergleichende Kostenuntersuchung und Beispielrechnungen für Katalogisierung und Recherche (1997)
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- Abstract
- Bei den Überlegungen, das Dienstleistungsangebot der Bibliotheken auszuweiten, spielt der Zugang zu nationalen und internationalen Netzen und damit der Zugang zu online verfügbaren Informationen eine immer größere Rolle. Für die Auswahl des Netzes müssen sowohl die einmaligen Ausgaben für die technische Ausstattung und Zugangsberechtigung als auch die monatlich wiederkehrenden Ausgaben für die Nutzung berücksichtigt werden. Für die Entscheidung sind aber auch Übertragungsgeschwindigkeit, angebotene Dienste auf dem Netz, Kommunikation mit anderen Netzen und die regionale Erreichbarkeit des Netzanbieters von Bedeutung
-
Dickstein, R.; Greenfield, L.; Rosen, J.: Using the World Wide Web at the reference desk (1997)
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- Date
- 3. 8.1998 17:27:29
-
KnowledgeCite announces KnowledgeCite Library (1998)
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- Abstract
- KnowledgeCite have introduced KnowledgeCite Library: a WWW based information service designed to deliver premium scholarly reference information service designed to deliver premium scholarly reference information to library consortia using the latest Internet technology solutions. In addition to providing one stop access to an extensive collection of bibliographic databases, KnowledgeCite will offer full text access through its links to publisher Web sites, document delivery services and library holdings data
- Date
- 25. 7.1998 9:46:22
-
Richardson, J.V.: Question master : an evaluation of a Web-based decision-support system for use in reference environments (1998)
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- Abstract
- Designed for librarians, Question-Master (QM) is a decision support system automating some of the more routine, fact type reference questions encountered in libraries. A series of Web pages guides librarians through a set of clarifying questions before making recommendations of an appropriate electronic or relevant print resource from WorldCat, the OCLC Online Union Catalog. The goal is to improve the accuracy of reference transactions, which in turn should lead to increased end user satisfaction. Based on usability studies of QM's biographical module, the study found that, although the system was easy to use, its usability could be improved in several ways. Its ability to answer questions was 100%, with an accuracy rate of 66%. In addition, QM's accuracy was substantially better than most reported studies of real reference environments and certainly better than the Internet results of 20% for HotBot and 30% for AltaVista
- Source
- College and research libraries. 59(1998) no.1, S.29-37
-
Rabe, R.: Krone bibliothekarischer Arbeit : Auskunfts- und Beratungsdienst bei den Städtischen Bibliotheken Dresden (1998)
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- Abstract
- Die bibliothekarische Auskunft hat natürlich zum Ziel, die Fragen des Kunden zufriedenstellend zu beantworten, Informationen zu geben, weiterzuhelfen. Das Augenmerk sollte dabei aber auch immer auf die Gesprächssituation selber gerichtet werden. Erfolgreich wird die Kommunikation zwischen Bibliothekar und Fragenden nur sein, wenn bedacht wird, daß es um Vermittlung geht, und zwar nicht nur um Vermittlung von Fakten, dondern auch eines Bibldes der Bibliothek und ihrer Serviceeinstellung
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Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998)
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- Abstract
- Reports on the Southern California Online Users Group annual workshop, which broke all previous attendance records. The topic was 'Radical redesign of reference and research', and common threads among speakers included the need for a new reference/research model that will scale with future needs, and the now common standard of round the clock service availability. Print could become a secondary medium to digital data, primarily delivered over the Internet, and that information vendors be forced to change pricing structures. Librarians from public, corporate, and academic sectors have begun building Web sites around links to their own data and to other quality sites as a means of providing 24 hour services. Vendors might consider creating new price comparison services, or offering proce guarantees, to compete with this new phenomenon
- Date
- 22. 2.1999 18:08:25
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Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998)
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- Abstract
- Describes the development, funding and staffing of the Information Literacy Program (ILP) at the Mantor Library at the University of Maine at Farmington (UMF). The programme aims at helping both UMF students and community patrons to understand better how and where to look for information. Instruction takes place in an electronic classroom equipped with 21 computers running campus-standard Web-browsers and word processing; the instructor's station can control all of the computers in the classroom, or the instructor may pass or share control with students. Discusses issues relating to campus politics, the positioning of the programme in the college experience, the necessity of teaching evaluation skills, and the programme's impact on reference services. gives advice to other libraries considering a similar project
- Source
- Computers in libraries. 18(1998) no.5, S.22-25
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Schmiede, R.; Wenzel, H.: Darmstädter Bibliotheken im World Wide Web : ein Projektbericht (1996)
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-
Yu, X.: Advancing reference information systems on the Web (1996)
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- Abstract
- The major attractions of building a Web based reference information system are described: software is virtually 'free'; required training is minimal; systems can be accessed by a variety of platforms; and reference librarians around the world are able to share their expertise. Discusses these points in the context of the evolution of reference information file systems and describes a prototype to show how to construct a basic Web based system
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Clausen, H.: Online, CD-ROM and Web : is it the same difference? (1997)
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- Abstract
- Discusses some obstacles to the use of electronic information. Outlines the major differences between information from online, CD-ROM and Web sources. Analyzes data from Arhus Public Library's (Denmak) business information services, 1992-96, citing electronic information media as the reason for the decrease in the number of enquiries after 1994. States that future users of electronic information will need a more professional attitude and new skills. Defines a concept of 'Web information literacy' and discusses 2 implications: knowledge about the Internet and its resources, and innovativeness as a major component in Internet user skills
