Search (250 results, page 1 of 13)

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Abstract

This study investigated Simon's behavioral decisionmaking theories of bounded rationality and satisficing in relation to young people's decision making in the World Wide Web, and considered the role of personal preferences in Web-based decisions. It employed a qualitative research methodology involving group interviews with 22 adolescent females. Data analysis took the form of iterative pattern coding using QSR NUD*IST Vivo qualitative data analysis software. Data analysis revealed that the study participants did operate within the limits of bounded rationality. These limits took the form of time constraints, information overload, and physical constraints. Data analysis also uncovered two major satisficing behaviors-reduction and termination. Personal preference was found to play a major role in Web site evaluation in the areas of graphic/multimedia and subject content preferences. This study has related implications for Web site designers and for adult intermediaries who work with young people and the Web

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Abstract

This paper discusses an approach of collecting qualitative data on human information behaviour that is based on mining web data using search engines. The approach is technically the same that has been used for some time in webometric research to make statistical inferences on web data, but the present paper shows how the same tools and data collecting methods can be used to gather data for qualitative data analysis on human information behaviour.

Theme

Data Mining

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Abstract

This project analyzed 541,920 user queries submitted to and executed in an academic Website during a four-year period (May 1997 to May 2001) using a relational database. The purpose of the study is three-fold: (1) to understand Web users' query behavior; (2) to identify problems encountered by these Web users; (3) to develop appropriate techniques for optimization of query analysis and mining. The linguistic analyses focus an query structures, lexicon, and word associations using statistical measures such as Zipf distribution and mutual information. A data model with finest granularity is used for data storage and iterative analyses. Patterns and trends of querying behavior are identified and compared with previous studies.

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Abstract

In this paper, we report on the second part of an empirical study designed to observe how users interact with World Wide Web resources. Applying a holistic approach, the researches examine users' cognitive, affective, and physical behaviors during user-Web interaction in order to understand better the nature of information retrieval on the Web, the needs of Web users, and the problem-solving strategies Web users employ. From analyses and the participant verbalizations collected during monitored searches, the researchers developed a taxonomy of problem solving strategies. The coding scheme was developed based on a content analysis of the integrated process data. Information from triangulation follow-up with participants via anonymously completed questionnaires, the taxonomy, and analyses of search transcripts were collected to determine 1) what problems users encountered during the interaction and how users solved these problems; and 2) which problem-solving strategies Web users considered and selected for finding factual information. The focus of the coding was on the participants' cognitive, affective, and physical behaviors in response to the components of the problems encountered, which included problems of the following types: Web interfaces, users' mental models, and the Web information sources. Searching behavior and problem-solving patterns are described and interpreted within the relevant situational context and the problems users encountered are identified and analyzed. Both the problems users faced and their problem-solving approaches endeavored evidence a strong reliance on mental models of the features available on sites, the location of those features, and other interface design concepts

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Abstract

Thirty-one patrons, who were selected by Slone to provide a range of age and experience, agreed when approached while using the catalog of the Wake County library system to try searching via the Internet. Fifteen searched the Wake County online catalog in this manner and 16 searched the World Wide Web, including that catalog. They were subjected to brief pre-structured taped interviews before and after their searches and observed during the searching process resulting in a log of behaviors, comments, pages accessed, and time spent. Data were analyzed across participants and categories. Web searches were characterized as linking, URL, search engine, within a site domain, and searching a web catalog; and participants by the number of these techniques used. Four used only one, 13 used two, 11 used three, two used four, and one all five. Participant experience was characterized as never used, used search engines, browsing experience, email experience, URL experience, catalog experience, and finally chat room/newsgroup experience. Sixteen percent of the participants had never used the Internet, 71% had used search engines, 65% had browsed, 58% had used email, 39% had used URLs, 39% had used online catalogs, and 32% had used chat rooms. The catalog was normally consulted before the web, where both were used, and experience with an online catalog assists in web use. Scrolling was found to be unpopular and practiced halfheartedly.

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Abstract

This study focuses on the task as a fundamental factor in the context of information seeking. The purpose of the study is to characterize kinds of tasks and to examine how different kinds of task give rise to different kinds of information-seeking behavior on the Web. For this, a model for information-seeking behavior was used employing dimensions of information-seeking strategies (ISS), which are based on several behavioral dimensions. The analysis of strategies was based on data collected through an experiment designed to observe users' behaviors. Three tasks were assigned to 30 graduate students and data were collected using questionnaires, search logs, and interviews. The qualitative and quantitative analysis of the data identified 14 distinct information-seeking strategies. The analysis showed significant differences in the frequencies and patterns of ISS employed between three tasks. The results of the study are intended to facilitate the development of task-based information-seeking models and to further suggest Web information system designs that support the user's diverse tasks.

Date

22. 3.2009 18:54:15

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Abstract

Reviews work of the Getty Art History Information Program (AHIP), recently renamed the Getty Information Institute, where humanities scholars were trained in DIALOG online searching and then allowed 24 hour unlimited access to DIALOG searching and DIALOG databases and where complete transaction logs were taken to yield the data upon which the Getty Online Searching Project was based. Summarizes results of the study of this subsidized access which was reported in a series of papers by M.J. Bates, who found that searching patterns of humanities researchers differed substantially from previous studies in the sciences and social sciences disciplines. Presents a model of the relative merits and opportunities associated with the various contractual arrangements and incentive strategies employed by AHIP with vendors such as DIALOG, consortia such as the Research Libraries Group, and a CD-ROM publication programme, compared to print publications and the experimental offer of access to some of the AHIP databases over the WWW. The arguments are illustrated by means of 2 case studies, involving: changes in pricing of the Avery Index to Architectural Periodicals; and the Getty Online Searching Project

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Abstract

A study of the "real world" Web information searching behavior of 206 college students over a 10-month period showed that, contrary to expectations, the users adopted a more passive or browsing approach to Web information searching and became more eclectic in their selection of Web hosts as they gained experience. The study used a longitudinal transaction log analysis of the URLs accessed during 5,431 user days of Web information searching to detect changes in information searching behavior associated with increased experience of using the Web. The findings have implications for the design of future Web information retrieval tools

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Abstract

There is very little qualitative data on what impact the Internet is having on information seeking in the workplace. Using open-ended interviews, questionnaires and observation, the impact of the Internet on the British Media was assessed. The focus was largely on newspapers, with The Guardian being covered in some depth. Over 300 journalists and media librarians were surveyed. It was found that amongst traditional journalists use was light. Poor access to the Internet - and good access to other information resources - were largely the reasons for this. Of the journalists it was mainly the older and more senior journalists and the New Media journalists who used the Internet. Librarians were also significant users. Searching the World Wide Web was the principal Internet activity and use was generally conservative in character. Newspapers and official sites were favoured, and searches were mainly of a fact-checking nature. Email was used on a very limited scale and was not regarded as a serious journalistic tool. Non-users were partly put off by the Internet's potential for overloading them with information and its reputation for producing information of suspect quality. Users generally dismissed these concerns, dealing with potential overload and quality problems largely by using authoritative sites and exploiting the lower quality data where it was needed. Where the Internet has been used it has not been at the expense of other information sources or communication channels, but online hosts seem to be at most risk in the future.

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Abstract

The Web and especially major Web search engines are essential tools in the quest to locate online information for many people. This paper reports results from research that examines characteristics and changes in Web searching from nine studies of five Web search engines based in the US and Europe. We compare interactions occurring between users and Web search engines from the perspectives of session length, query length, query complexity, and content viewed among the Web search engines. The results of our research shows (1) users are viewing fewer result pages, (2) searchers on US-based Web search engines use more query operators than searchers on European-based search engines, (3) there are statistically significant differences in the use of Boolean operators and result pages viewed, and (4) one cannot necessary apply results from studies of one particular Web search engine to another Web search engine. The wide spread use of Web search engines, employment of simple queries, and decreased viewing of result pages may have resulted from algorithmic enhancements by Web search engine companies. We discuss the implications of the findings for the development of Web search engines and design of online content.

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Abstract

Purpose - Cognitive style has been identified to be significantly influential in deciding users' preferences of search engines. In particular, Witkin's field dependence/independence has been widely studied in the area of web searching. It has been suggested that this cognitive style has conceptual links with the holism/serialism. This study aims to investigate the differences between the field dependence/independence and holism/serialism. Design/methodology/approach - An empirical study was conducted with 120 students from a UK university. Riding's cognitive style analysis (CSA) and Ford's study preference questionnaire (SPQ) were used to identify the students' cognitive styles. A questionnaire was designed to identify users' preferences for the design of search engines. Data mining techniques were applied to analyse the data obtained from the empirical study. Findings - The results highlight three findings. First, a fundamental link is confirmed between the two cognitive styles. Second, the relationship between field dependent users and holists is suggested to be more prominent than that of field independent users and serialists. Third, the interface design preferences of field dependent and field independent users can be split more clearly than those of holists and serialists. Originality/value - The contributions of this study include a deeper understanding of the similarities and differences between field dependence/independence and holists/serialists as well as proposing a novel methodology for data analyses.

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Abstract

Meho and Tibbo show that the Ellis model of information seeking applies to a web environment by way of a replication of his study in this case using behavior of social science faculty studying stateless nations, a group diverse in skills, origins, and research specialities. Data were collected by way of e-mail interviews. Material on stateless nations was limited to papers in English on social science topics published between 1998 and 2000. Of these 251 had 212 unique authors identified as academic scholars and had sufficient information to provide e-mail addresses. Of the 139 whose addresses were located, 9 who were physically close were reserved for face to face interviews, and of the remainder 60 agreed to participate and responded to the 25 open ended question interview. Follow up questions generated a 75% response. Of the possible face to face interviews five agreed to participate and provided 26 thousand words as opposed to 69 thousand by the 45 e-mail participants. The activities of the Ellis model are confirmed but four additional activities are also identified. These are accessing, i.e. finding the material identified in indirect sources of information; networking, or the maintaining of close contacts with a wide range of colleagues and other human sources; verifying, i.e. checking the accuracy of new information; and information managing, the filing and organizing of collected information. All activities are grouped into four stages searching, accessing, processing, and ending.

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Abstract

HTTP server log files provide Web site operators with substantial detail regarding the visitors to their sites. Interest in interpreting this data has spawned an active market for software packages that summarize and analyze this data, providing histograms, pie graphs, and other charts summarizing usage patterns. While useful, these summaries obscure useful information and restrict users to passive interpretation of static displays. Interactive starfield visualizations can be used to provide users with greater abilities to interpret and explore web log data. By combining two-dimensional displays of thousands of individual access requests, color and size coding for additional attributes, and facilities for zooming and filtering, these visualizations provide capabilities for examining data that exceed those of traditional web log analysis tools. We introduce a series of interactive starfield visualizations, which can be used to explore server data across various dimensions. Possible uses of these visualizations are discussed, and difficulties of data collection, presentation, and interpretation are explored

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Abstract

Describes how librarians at Bowling Green State University, USA, used the McKinley Search Voyeur World wide Web site to observe a sample of searches currently entered by users of the McKinley Magellan search engine, in order to try to establish how library patrons search for information. Discusses search errors revealed by this research and provides a list of tips for successful WWW searching

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Abstract

Two studies are presented that investigate information seeking behaviour on the Internet. In study one, soccer fans' information seeking on the World Wide Web is investigated. In study two, access rates to a cancer information Web site are analysed. It is tentatively argued that there is a tendency for people to access information more commonly avoided in "real life", although in the case of football fans, the tendency to "bask in reflected glory" remains when online, while cutting off reflected failure is minimised. Implications for understanding and researching psychological processes of Web browsing behaviour are discussed.

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Abstract

This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.

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Abstract

Previous empirical studies of searcher behaviour have drawn attention to a wide variety of factors that affect performance; for instance, the display of retrieved results can alter search strategies (Allen 1991, 1994), the information need type influences search behaviour, (Elkerton et al 1984, Marchionini 1995); while the task complexity, reflected in the information need can affect user's search behaviour (Large et al 1994). Furthermore, information source selection (Bassilli 1977), and the user's model of the system and domain impact on the search process (Michel 1994); while motivation (Solomon 1993, Jacobsen et al 1992) and the importance of the information need (Wendt 1969) also influence search duration and the effort a user will employ. Rouse and Rouse (1984) in a review of empirical studies, summarise a wide variety of variables that can effect searching behaviour, including payoff, costs of searching, resource available, amount of information sought, characteristics of the data and conflicts between documents. It appears that user behaviour is inconsistent in the search strategies adopted even for the same search need and system (Davidson 1977, Iivonen 1995). Theories of searcher behaviour have been proposed that provide explanations of aspects of end-user behaviour, such as the evolution of the user's information need and the problems of articulating a query, [Bates (1979, 1989), Markey and Atherton 1978], effective search strategies in browsing and goal directed searches [Marchionini 1995, Belkin (1987, 1993)], the linguistic problem of matching search terms with indexing terms or content of target documents through an expert intermediary (Ingwersen 1982) or cognitive aspects of IR (Kulthau 1984, Ingwersen 1996).

Date

22. 3.2002 9:54:13

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Abstract

Searching for information on the WWW basically comes down to locating an appropriate Web site and to retrieving relevant information from that site. This study examined the effect of a user's WWW experience on both phases of the search process. 35 students from 2 schools for Dutch pre-university education were observed while performing 3 search tasks. The results indicate that subjects with WWW-experience are more proficient in locating Web sites than are novice WWW-users. The observed differences were ascribed to the experts' superior skills in operating Web search engines. However, on tasks that required subjects to locate information on specific Web sites, the performance of experienced and novice users was equivalent - a result that is in line with hypertext research. Based on these findings, implications for training and supporting students in searching for information on the WWW are identified. Finally, the role of the subjects' level of domain expertise is discussed and directions for future research are proposed