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  1. Solimine, G.: Qualita totale e qualita del colloquio (1993) 0.00
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    Abstract
    Attempts to apply the most recent theories about company wide quality control to public library reference services, and in particular to librarian user interaction during the reference interview. Elements of the interaction that directly affect the quality of the service include the librarian's ability to listen, understand the user's real requirement, and offer the most precise and apt solution to the query. There are also indirect quality factors such as the range of information sources available, the librarian's query solving routine and his educational level, and familiarity with sources and search methods. Looks at the possible outcomes of the reference interview, and how user needs are satisfied
  2. Aghemo, A.: ¬Le risorse informative elettroniche (1995) 0.00
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    Abstract
    Illustrates how a public library reference service that aims to utilise all types of information resources, both traditional and electronic, increases the options available to users but at the same time risks the emergence of 'Chaotic' situations, arising from inadequate training of the librarian; damage to or misuse of equipment by users; breaches of copyright; or the unforeseen hidden costs involved in Internet based resources. Discusses the 2 levels of training needed by electronic reference librarians; the essential knowledge they require; the pros and cons of reference service fee charging; and the problem of finding the right balance between CD-ROM and Internet resources
  3. Trigari, M.: Tutti i colori dell'Iride (1995) 0.00
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    Abstract
    Analyses the functions and applications of the computer program Iride 1.01 (CDS-ISIS Micro), distributed free to Italian schools since 1994 and developed jointly by Florence's teaching documentation library, regional education institutes, the European Education Centre and other bodies. Iride can handle a broad range of information resources, including grey literature, audiovisual materials, and CD-ROMs. Students and teachers can use Iride to design research programmes, and to create their own database catalogues. iride is closely linked with hands-on training for school libraries. Provides a technical schedule of Iride functions
  4. Ridi, R.: ¬La biblioteca virtuale come ipertesto (1996) 0.00
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    Abstract
    Since an increasing variety of electronic information media and their hybrid developments is available in libraries, a unifying concept is needed to obviate the constant creation of new fonds and catalogues, and the futile search for the illusory 'definitive' electronic product. Suggests that although the Internet provides only a superficial integration of various electronic media, its central concept is the unifying one of hypertextuality, whose 4 main elements are the following: multilinearity; hypermediality; integrability; and interactiveness. Explains these ideas, and describes also Philip Barker's suggested 4 categories of the technologically advanced library: multimedia, electronic, digital and virtual. Makes suggestions to help librarians progress towards the virtual library
  5. Bolzoni, D.; Santoro, M.: Percorsi bibliografici (1996) 0.00
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    Abstract
    Describes a proposed system for helping public library users, in praticular students, in their document searches. The system would directly involve users in compiling cards that indictae the various library sources (encyclopedias, books, newspapers, magazines, etc.) from which they retrieved bibliographic data. These cards would then be used to create a search path catalogue having 2 sections: general research topics; and keywords. Subsequently the librarian would form a database from this information. Such a system would not only benefit other researchers but also help the library to plan acquisition and rationalise its document arrangements. The scheme won 3rd prize in an open competition designated 'La biblioteca desiderata' (The kind of library we want), promoted jointly by the Milan Province Cultural Office and Biblioteche Oggi
  6. Serrai, A.: Funzioni e valori della bibliografia (1996) 0.00
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    Abstract
    A reprint of the introduction to Vol.IX of the author's 'History of Bibliography' (Storia della Bibliografia). Cites K. Popper's theory of the 3 worlds of reality, i.e the natural world; subjective experiences; and recorded information; arguing that over the past 50 years bibliography has been relegated to dealing with researches that relate to the 2nd world and has thus lost its true scientific character. We should restore to bibliography the attributes deriving from its roots and from its links with the 3rd world, so that it can be applied directly to the architectue of general semantics, which related both to ideas and documents
  7. Tammaro, A.M.: Catalogando, catalogando ... metacatalogando (1997) 0.00
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    Abstract
    A crucial question for librarians is whether to catalogue Internet information sources, and electronic sources in general, which may contain metainformation of the texts of articles. Librarians can help researchers with data identification and access in 4 ways: making OPAC available on the Internet; providing a complete selection of Gopher, Ftp, WWW, etc. site lists; maintaining a Web site, coordinateted by the library, that functions as an Internet access point; and organising access to existing search engines that do automatic indexing. Briefly reviews several metadata formats, including USMARC field 856, IAFA templates, SOIP (Harvest), TEI Headers, Capcas Head and URC
  8. Valacchi, F.: Things in the World : the integration process of archival descriptions in intercultural systems (2016) 0.00
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    Abstract
    This paper conjectures that standard archival descriptions are no longer efficient in order to answer to society needs, mainly in an intercultural perspective. After a brief evaluation of the peculiarities of cultural heritage different domain languages, the specific issues of archival descriptions are discussed, seeking the possible strategies - technological as well as cultural - valid to open to an integration of descriptive languages. A particular focus is proposed on RDA, an approach which shows to be the best candidate to harmonize the separate descriptions typical of archival domain and activating the potential informative integrations with any limitation of information environments and single content quality.
  9. Salarelli, A.: Nella notte dove tuttel la vacche sono nere qualcuno prova ad accendere un cerino (1996) 0.00
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    Abstract
    Library science may well have an essential role to play in efficiently organising the huge amount of Internet information available in the various scientific disciplines. The basic problem is to develop a cataloguing theory sufficiently flexible to cope with the impact of an ever changing store of network data. Such a theory would abondon the utopian idea of a 'catalogue of ctalogues', seeking instead to match each specific user query to the most appropriate catalogue. Examines 2 important USA projects for cataloguing network resources: Digital Libraries Research (funded by the National Science Foundation), which uses a combination of search engines to retrieve net data; and the Internet Public Library. Lists the Management and Library Schools now on the WWW
  10. Buttò, S.: RDA: analyses, considerations and activities by the Central Institute for the Union Catalogue of Italian Libraries and Bibliographic Information (ICCU) (2016) 0.00
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