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Reference services for children and young adults (1983)
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- Isbn
- 0-86656-201-X
-
Lenk, K.: Technikunterstützte Informationssysteme zur Information über die öffentliche Verwaltung (1989)
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- Source
- Nachrichten für Dokumentation. 40(1989) H.4, S.201-207
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Series
- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
-
Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22