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  • × theme_ss:"Informationsdienstleistungen"
  1. Klein, A.; Leichtweiß, A.: Vom Quiz zur Prüfung : der Einsatz von Testverfahren bei der Vermittlung von Informationskompetenz (2009) 0.14
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    Date
    22. 8.2009 19:51:28
    23. 8.2009 10:35:34
    Series
    Zeitschrift für Bibliothekswesen und Bibliographie : Sonderband ; 96
    Source
    Wissen bewegen - Bibliotheken in der Informationsgesellschaft / 97. Deutscher Bibliothekartag in Mannheim, 2008. Hrsg. von Ulrich Hohoff und Per Knudsen. Bearb. von Stefan Siebert
  2. Mantwill, G.J.: ¬Die Notwendigkeit zur Erstellen und Vermarkten von Informationsdienstleistungen aus Sicht einer öffentlichen Institution (1995) 0.11
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    Date
    20.10.2000 14:33:23
    Source
    Spezialbibliotheken auf dem Weg zur virtuellen Bibliothek? 25. Arbeits- und Fortbildungstagung der ASpB/Sektion 5 im DBV, Hamburg, 21.-25.3.1995. Hrsg.: M. Reich
  3. Schmidt, R.: ¬Der Modellversuch Informationsvermittlung : Erwartungen, Ergebnisse, Erfahrungen (1988) 0.11
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    Source
    Von der Information zum Wissen - vom Wissen zur Information: traditionelle und moderne Informationssysteme für Wissenschaft und Praxis, Deutscher Dokumentartag 1987, Bad Dürkheim, vom 23.-25.9.1987. Hrsg.: H. Strohl-Goebel
  4. Hobohm, H.-C.: Informationsverhalten (Mensch und Information) (2013) 0.11
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    Date
    5. 4.2013 13:23:19
    Source
    Grundlagen der praktischen Information und Dokumentation. Handbuch zur Einführung in die Informationswissenschaft und -praxis. 6., völlig neu gefaßte Ausgabe. Hrsg. von R. Kuhlen, W. Semar u. D. Strauch. Begründet von Klaus Laisiepen, Ernst Lutterbeck, Karl-Heinrich Meyer-Uhlenried
  5. Hagel, F. von: Kalliope-Portal : Fachportal für Autographen und Nachlässe (2004) 0.10
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    Abstract
    Kalliope ist der deutsche Verbund zur Katalogisierung von Nachlässen und Autographen. Grundlage der seit Ende des Jahres 2001 im Internet frei zugänglichen Datenbank ist die Zentralkartei der Autographen (ZKA). Die ZKA hält in Form eines Zettelkataloges über 1,2 Millionen Handschriften und Nachlässe, ihre Standorte und beschreibende Informationen für den Benutzer bereit. Der Aufbau dieses Zettelkataloges begann 1966 und wurde mit der Unterstützung der Deutschen Forschungsgemeinschaft (DFG) und der Staatsbibliothek zu Berlin (SBB) bis Mitte der 90er Jahre in Zettelform betrieben. Die Staatsbibliothek zu Berlin ist auch der Standort der Zettelkataloge und der Datenbank. Das Besondere an der ZKA ist, dass die Nachweise materialbezogen sind und somit von Anfang an einen Großteil der deutschen Bibliotheken, viele Archive und Museen sowie Autographenbeschreibungen berücksichtigen. Hinzu kommen Nachweise zu Nachlässen aus deutschen Auktionskatalogen vor 1950.
    Date
    21. 3.2004 15:30:23
  6. Rusnak, U.: MPG und FIZ Karlsruhe öffnen e-Science-Plattform für die wissenschaftliche Gemeinschaft : Bericht über die eSciDoc Days in Berlin (2008) 0.10
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    Abstract
    Vom 9. bis 10. Juni luden die Max Planck Gesellschaft (MPG) und FIZ Karlsruhe Wissenschaftlerinnen und Wissenschaftler aus verschiedenen Disziplinen zu den ersten eSciDoc Days nach Berlin ein. Im Vordergrund der Veranstaltung stand die Gründung einer offenen Community zur Nachnutzung und Weiterentwicklung von eSciDoc, einer innovativen Arbeitsumgebung für die digital gestützte Forschung (e-Research). Knapp 100 Teilnehmerinnen und Teilnehmer aus 40 wissenschaftlichen Organisationen in Europa, USA und Japan folgten der Einladung.
    Date
    24.10.2008 12:31:23
    Source
    Information - Wissenschaft und Praxis. 59(2008) H.5, S.323-326
  7. Schumacher, D.: Marketing für Informationen und Informationsdienstleistungen : die Konkurrenz öffentlicher und privater Informationsdienstleister (1991) 0.09
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    Source
    13. Online-Frühjahrstagung der Online-Benutzergruppe in der DGD, Frankfurt am Main, 23.-25.4.1987: Proceedings. Hrsg.: W. Neubauer u. K.-H. Meier
  8. Schlindwein, B.B.; Geisberg. G.: lnformationskompetenz - Lehrveranstaltung der Bibliothek an der TU München (2009) 0.09
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    Abstract
    In dem Beitrag werden zweijährige Erfahrungen mit Lehrveranstaltungen zur Informationskompetenz beschrieben, die die Universitätsbibliothek der Technischen Universität München für naturwissenschaftlich-technische Studiengänge durchführt. Durch reichhaltige Lehraktivitäten wurden Bekanntheitsgrad und Stellenwert der Bibliothek erhöht und das Profil geschärft. Die Auswirkungen, die inhärente Parameter wie Veranstaltungstyp, Lehrinhalte, Lernverhalten und -zielkontrollen sowie unerwartete Faktoren wie Kooperationen und Koordinierung auf den Ablauf und den Erfolg solcher Veranstaltungen haben, werden diskutiert.
    Date
    2. 4.2009 19:50:23
    Source
    Kooperation versus Eigenprofil? 31. Arbeits- und Fortbildungstagung der ASpB e.V., Sektion 5 im Deutschen Bibliotheksverband, 25.-28.9.2007 in der Technischen Universität Berlin. Hrsg.: Ursula Flitner u.a
  9. Schwarz, W.: ¬Das Fach 'Auskunftsdienst' in der Ausbildung des gehobenen Bibliotheksdienstes (1995) 0.09
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    Source
    Bibliotheksforum Bayern. 23(1995) H.2, S.216-242
  10. Zenker, H.; Bleul, I.: ¬Die Informationstätigkeit in staatlichen allgemeinen öffentlichen Bibliotheken : Grundsätze und Empfehlungen (1969) 0.09
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    Source
    Bibliothekar. 23(1969), S.481-488
  11. Sühl-Strohmenger, W.: "Now or never! Whatever, wherever. .. !?" : Determinanten zukunftsorientierter Informationspraxis in wissenschaftlichen Bibliotheken und die Bedeutung professioneller Informationsarchitekturen (2009) 0.08
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    Abstract
    Die Informationspraxis von Studierenden und Wissenschaftler(inne)n im Kontext wissenschaftlicher Bibliotheken wandelt sich unter den Vorzeichen der digitalen Informationswelt tiefgreifend, weist jedoch nicht nur in Richtung auf den aktiven Web 2.0-Nutzer bzw. den "Internetnutzer von morgen", wie es bisweilen den Anschein hat. Die durch die komplexen Anforderungen neuer Studiengänge stark beanspruchten Studierenden wie auch die unter hohem Konkurrenz- und Erfolgsdruck forschenden Wissenschaftler(inne)n benötigen vielmehr die Bibliotheken mit ihren professionellen Services und in ihrer Rolle als "Navigatoren im Wissensozean" mehr denn je. Bei ihren Hauptnutzungsgruppen - Studierenden und Wissenschaftler(inne)n - genießen die wissenschaftlichen Bibliotheken gerade wegen ihrer verlässlichen, auf Kontinuität angelegten Kernaufgaben der Beschaffung (auch Lizenzierung) der für Studium und Forschung wesentlichen Medien und Ressourcen, deren professioneller Erschließung und Bereitstellung, sodann wegen der Unterstützung des wissenschaftlichen Publizierens, wegen ihres Angebots bedarfsorientierter (Fach-) Informationsdienste und ihrer auf die konkreten Arbeits- und Lernbedürfnisse abgestimmten Informationsinfrastrukturen nach wie vor hohe Reputation. Dies belegen die Befunde nahezu aller wesentlichen neueren Nutzerstudien im deutschsprachigen Raum wie auch langjährige Erfahrungen im Zusammenhang mit Kursen zur Vermittlung von Informationskompetenz. Der Vortrag thematisiert die Bedeutung bibliothekarisch gestalteter Informationsarchitekturen für professionelle wissenschaftliche Informationsarbeit im Licht des empirisch nachweisbaren Nutzerbedarfs und Informationsverhaltens.
    Date
    22. 8.2009 19:51:28
    23. 8.2009 11:22:11
    Series
    Zeitschrift für Bibliothekswesen und Bibliographie : Sonderband ; 96
    Source
    Wissen bewegen - Bibliotheken in der Informationsgesellschaft / 97. Deutscher Bibliothekartag in Mannheim, 2008. Hrsg. von Ulrich Hohoff und Per Knudsen. Bearb. von Stefan Siebert
  12. Sühl-Strohmenger, W.: ¬Die Erwartungen von Wissenschaftler(innen) an Informationsdienstleistungen und Informationsmanagement einer Universitätsbibliothek : Bericht von einer Erhebung an der Albert-Ludwigs-Universität Freiburg im Breisgau (1996) 0.08
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    Source
    Bibliotheksdienst. 30(1996) H.1, S.23-46
  13. InfoThek : Präsentationssoftware für elektronische Informationsmedien (1996) 0.08
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    Abstract
    Die Stadtbibliotheken Köln und Bremen haben zusammen mit der Bremer Universität im Rahmen eines vom BMWF durchgeführten Projekts die 'infoThek' zur Bereitstellung elektronischer Medien in Bibliotheken entwickelt. Mittels einer grafisch orientierten Bildschirmoberfläche ermöglicht das System einen menügesteuerten benutzerfreundlichen Zugang zu digital gespeicherten Informationssammlungen. Das auf der Basis von Toolbook entwickelte Informationssystem ermöglicht nicht nur die Einbindung von elektronischen Büchern bzw. CD-ROM-Anwendungen, sondern auch die Bereitstellung von Stadtinformationen, die von lokalen Anbietern in elektronischer Form bezogen werden können. Das System führt eine Anzahl unterschiedlicher Anwendungen in übersichtlichen Menüs zusammen, so daß der Bibliotheksbenutzer einfach und schnell einen Überblick über das vorhandenen Informationsangebot erhält
    Date
    23. 2.1996 13:34:38
    Footnote
    Rez. in: BuB 48(1996) H.9, S.796-797 (I. Hoeftmann). -Vgl. auch den Artikel von F. Daniel in Bibliotheksdienst 30(1996) H.2, S.295-301
  14. Nilges, A.: Informationskompetenz zwischen Strategie und Realität : Erfahrungen aus Nordrhein-Westfalen (2009) 0.08
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    Abstract
    Im Frühjahr 2004 eröffnete die bereits 2002 als ad-hoc-Arbeitsgruppe der AG UB und AG FHB im vbnw ins Leben gerufene AG Informationskompetenz mit ihrem Netzwerk von Multiplikatoren in den einzelnen Bibliotheken vor Ort den Diskurs über mögliche Kooperationen mit einem Workshop zur Vermittlung von Informationskompetenz als Schlüsselqualifikation in den Bachelor-Studiengängen. Interesse und Resonanz waren groß, und in der Folgezeit bildeten sich in NRW eine Fülle unterschiedlicher Verfahrensweisen und Modelle bei der Umsetzung der Schlüsselqualifikation IK in Lehrveranstaltungen heraus. Die AG Informationskompetenz unterstützte diesen Prozess nicht durch die Vorgabe verbindlicher Richtlinien für alle Bibliotheken, sondern durch gemeinschaftliches Erarbeiten der wichtigsten Bausteine und Elemente, mit deren Hilfe jede Bibliothek den für sie und die von ihr betreute Hochschule geeignetsten Weg zur Integration von Informationskompetenz in die Lehre finden sollte. Aus der Praxis für die Praxis wurde zum Leitmotiv der Entwicklungen und Projekte der AG. 2008 scheint es nun an der Zeit, das bisher Geleistete kritisch zu hinterfragen und im Interesse der Nachnutzung nicht nur Erfolge darzustellen, sondern auch die oft verschlungenen Pfade oder sogar Irrwege dorthin. Wie sind strategische Konzepte praktisch umgesetzt worden? Sind die Bibliotheken mittlerweile dort angekommen, wo sie hinwollten, nämlich als Partner in der Lehre ihrer Hochschulen anerkannt? Ist die von allen angestrebte Integration in die Curricula Segen oder Fluch? Wie sieht es bei der Kosten-Nutzen-Relation beim Personalaufwand für die Schulungsangebote aus? Ist die Integration in bestehende Lehrveranstaltungen frei organisierten Angeboten der Bibliotheken vorzuziehen? Welche Zielgruppen werden bedient, welche bewußt außen vor gelassen? Welche Inhalte und Methoden sind etabliert, welche haben sich nicht bewährt? Ist ELearning eine Lösung für die Vermittlung von Informationskompetenz bei großen Gruppen? Welche Defizite erkennen die Bibliotheken selbst und wie sind die mittelfristigen Planungen im Lande? Und vor allem: ist die Informationskompetenz der Studierenden besser geworden? Dieser Fragenkomplex wird an Hand von Beispielen aus Nordrhein-Westfalen kritisch beleuchtet in der Hoffnung, anderen Bibliotheken dadurch den Weg in die Vermittlung von Informationskompetenz leichter zu machen.
    Date
    22. 8.2009 19:51:28
    23. 8.2009 10:32:55
    Series
    Zeitschrift für Bibliothekswesen und Bibliographie : Sonderband ; 96
    Source
    Wissen bewegen - Bibliotheken in der Informationsgesellschaft / 97. Deutscher Bibliothekartag in Mannheim, 2008. Hrsg. von Ulrich Hohoff und Per Knudsen. Bearb. von Stefan Siebert
  15. Lewe, B.: Auskunftsdienst in Öffentlichen Bibliotheken (1984) 0.08
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    Source
    BuB. 36(1984) H.1, S.16-23
  16. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.07
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    Date
    25. 3.2003 13:22:23
  17. Poll, R.: Informationsverhalten und Informationsbedarf der Wissenschaft : Teil 1 der Nutzungsanalyse des Systems der überregionalen Literatur- und Informationsversorgung (2004) 0.07
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    Abstract
    Die Deutsche Forschungsgemeinschaft fördert in 23 Universitätsbibliotheken (Sondersammelgebieten), 47 Spezialbibliotheken und 3 zentralen Fachbibliotheken ein System der überregionalen Literatur- und Informationsversorgung. Dieses System kooperativer umfassender Sammlung weltweit vorhandener wissenschaftlicher Literatur sollte erstmals aus der Nutzerperspektive evaluiert werden. Es sollten Form und Umfang der tatsächlichen wie der potentiellen Nutzung sowie jetzige und zukünftige Bedarfe ermittelt werden, und zwar beispielhaft in den Fächern Anglistik, Betriebswirtschaft, Biologie, Geschichte und Maschinenbau. Das Projekt wurde 2002/2003 von der Universitäts- und Landesbibliothek Münster zusammen mit infas-Institut für angewandte Sozialwissenschaft GmbH durchgeführt. Diese Veröffentlichung zeigt den ersten Teil der Ergebnisse, die das Informationsverhalten von Wissenschaftlern und Wissenschaftlerinnen in den fünf Fächern betreffen.
    Source
    Zeitschrift für Bibliothekswesen und Bibliographie. 51(2004) H.2, S.59-75
  18. Handlungsbedarf für kleinere und mittlere Unternehmen : BMWi-Workshop (2002) 0.07
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    Abstract
    "Wissensmanagement in KMU - Expertenworkshop in Mannheim" in Trägerschaft des Bundesministeriums für Wirtschaft und Technologie. Die Ergebnisse des Workshops wurden von Hans Jürgen Herrmann von der Fraunhofer Gesellschaft (Projektträger Neue Medien in der Bildung und Fachinformation) hochinformativ zusammengefasst. Gibt es zum Thema "Wissensmanagement in kleinen und mittleren Unternehmen" überhaupt Handlungsbedarf? Ja, sagten die Experten, zumal der Leidens- und Wissensdruck in KMUs stetig ansteige.
    Date
    23. 2.2003 11:42:35
  19. Informationspolitik als Kulturpolitik : Beiträge einer internationalen Konferenz, Königswinter, Bonn, 1992, veranst. von der Bibliothekarischen Auslandsstelle (1993) 0.07
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    Abstract
    Vom 17.-23.10.1992 fand eine 'Internationale Konferenz für ein neues Europa' zum Thema 'Informationspolitik als Kulturpolitik - Kulturell und gesellschaftspolitische Aspekte' in Königswinter statt. Die Teilnehmer kamen aus 23 Ländern Ost-, Mittel- und Westeuropa sowie aus den USA und aus Japan. Ziel der Konferenz war es, die Interdependenz zwischen Information und Kultur darzustellen. Es sollten (1) die ökonomischen, sozialen und gesellschaftlichen Dimensionen dieser Beziehung herausgearbeitet, (2) die politischen Implikationen auf der lokalen/kommunalen, der regionalen, der nationalen und der europäischen Ebene kritisch diskutiert, (3) die sich aus der dramatischen Umbruchsituation in Europa ergebenden politischen Konsequenzen und Handlungsnotwendigkeiten beleuchtet und in praktische Anregungen umgesetzt werden. Der vorliegende Band dokumentiert die Vorträge der Konferenz und die Beiträge zu einzelnen Workshops
  20. Stubbe, H.: Wege zu mehr Kundenzufriedenheit in der Informationsvermittlung (2001) 0.07
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    Abstract
    Kundenzufriedenheit ist die Basis für eine längerfristige Zusammenarbeit zwischen Informationsvermittlern und internen oder externen Informationsnachfragern. Sie ist daher eine wichtige oder die wichtigste Zielgrösse im Informationsmarketing. Dabei gilt es jedoch, ein Optimum zwischen den Zielen »minimale Kosten« und »maximale Zufriedenheit der Kunden« zu finden. In der Praxis kommt es immer wieder vor, dass zwischen den Erwartungen von Kunden und den gelieferten Ergebnissen von Rechercheuren Diskrepanzen bestehen. Sei es, dass für ein Recherchethema nur eine geringe Anzahl von Datenbanken existiert, sei es, dass die Informationen sich geografisch auf andere Gebiete erstrecken als erwünscht, sei es, dass die Form und Aufbereitung der Recherche als nicht ansprechend empfunden wird oder aus sonstigen anderen Gründen. Was für Rechercheure selbstverständlich und selbsterklärend ist, ist oft beim Kunden erklärungsbedürftig. Folglich sind Kunden enttäuscht von Ihrem Dienstleister. Es ist empfehlenswert, in folgenden Stufen vorzugehen, die im einzelnen anhand von Praxisbeispielen erläutert werden: 1. Ermitteln der Kriterien für Kundenzufriedenheit: 2. Messen der Kundenzufriedenheit; 3. Ermitteln der Möglichkeiten zur Steigerung der Zufriedenheit; 4. Ermitteln der entstehenden Kosten für eine Steigerung der Zufriedenheit; 5. Kosten-/Nutzen Vergleich; 6. Festlegung von Massnahmen; 7. Durchführung der Massnahmen; 8. Ergebniscontrolling
    Series
    Tagungen der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis; 4
    Source
    Information Research & Content Management: Orientierung, Ordnung und Organisation im Wissensmarkt; 23. DGI-Online-Tagung der DGI und 53. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. DGI, Frankfurt am Main, 8.-10.5.2001. Proceedings. Hrsg.: R. Schmidt

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