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  • × author_ss:"Borgman, C.L."
  1. Borgman, C.L.: All users of information retrieval systems are not created equal : an exploration into individual differences (1989) 0.01 
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    Abstract
    User performance on information retrieval systems is highly variable. After briefly reviewing the characterisitcs on which IR performance varies, reports on a specific study that sought to idetify both technical aptitudes and personality characteristics that were related to academic orientation variables previously found to predict IR performance. Academic orientation was related to technical aptitudes as measured by standardised achievement tests and coursework; and that academic orientation was related to some personaliyt characteristics, as measured by standardised tests. Since individual differences in information retrieval are assumed not to be random, argues that individual characteristics should be described so they can be accomodated through design and training
    Source
    Information processing and management. 25(1989) no.3, S.237-251
    Type
    a
  2. Pepe, A.; Mayernik, M.; Borgman, C.L.; Van de Sompel, H.: From artifacts to aggregations : modeling scientific life cycles on the semantic Web (2010) 0.01 
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    Abstract
    In the process of scientific research, many information objects are generated, all of which may remain valuable indefinitely. However, artifacts such as instrument data and associated calibration information may have little value in isolation; their meaning is derived from their relationships to each other. Individual artifacts are best represented as components of a life cycle that is specific to a scientific research domain or project. Current cataloging practices do not describe objects at a sufficient level of granularity nor do they offer the globally persistent identifiers necessary to discover and manage scholarly products with World Wide Web standards. The Open Archives Initiative's Object Reuse and Exchange data model (OAI-ORE) meets these requirements. We demonstrate a conceptual implementation of OAI-ORE to represent the scientific life cycles of embedded networked sensor applications in seismology and environmental sciences. By establishing relationships between publications, data, and contextual research information, we illustrate how to obtain a richer and more realistic view of scientific practices. That view can facilitate new forms of scientific research and learning. Our analysis is framed by studies of scientific practices in a large, multidisciplinary, multi-university science and engineering research center, the Center for Embedded Networked Sensing.
    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.3, S.567-582
    Type
    a
  3. Meadow, C.T.; Cerny, B.A.; Borgman, C.L.; Case, D.O.: Online access to knowledge : system design (1989) 0.01 
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    Abstract
    The project online access to knowledge (OAK) has developed a computer intermediary for delected users of the Department of Energy's DOE/RECON and BASIS online information retrieval systems. Its purpose is to enable people who have little or no training or experience in bibliographic searching to conduct their own searches, without the assistance of a trained librarian. hence permitting the user to work in both a place and time of his or her choosing. The purpose of this article is to report on the design and the rationale for the design. OAK software consists of both a tutorial and an assistance program. The latter does not employ a command language, hence obviates the need for a searcher to learn the formal language usually associated with an online database search service. It is central to our approach that this system does not supplant the user's ultimate primacy in knowing what he or she is looking for, nor in judging the results
    Source
    Journal of the American Society for Information Science. 40(1989), S.86-98
    Type
    a
  4. Borgman, C.L.: Why are online catalogs still hard to use? (1996) 0.01 
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    Abstract
    We return to arguments made 10 years ago that online catalogs are difficult to use because their design does not incorporate sufficient understanding of searching behavior. The earlier article examined studies of information retrieval system searching for their implications for online catalog design; this article examines the implications of card catalog design for online catalogs. With this analysis, we hope to contribute to a better understanding of user behavior and to lay to rest the card catalog design model for online catalogs. We discuss the problems with query matching systems, which were designed for skilled search intermediaries rather than end-users, and the knowledge and skills they require in the information-seeking process, illustrated with examples of searching card and online catalogs. Searching requires conceptual knowledge of the information retrieval process - translating an information need into a searchable query; semantic knowledge of how to implement a query in a given system - the how and when to use system features; and technical skills in executing the query - basic computing skills and the syntax of entering queries as specific search statements. In the short term, we can help make online catalogs easier to use through improved training and documentation that is based on information-seeking bahavior, with the caveat that good training is not a substitute for good system design. Our long term goal should be to design intuitive systems that require a minimum of instruction. Given the complexity of the information retrieval problem and the limited capabilities of today's systems, we are far from achieving that goal. If libraries are to provide primary information services for the networked world, they need to put research results on the information-seeking process into practice in designing the next generation of online public access information retrieval systems
    Source
    Journal of the American Society for Information Science. 47(1996) no.7, S.493-503
    Type
    a
  5. Borgman, C.L.; Furner, J.: Scholarly communication and bibliometrics (2002) 0.01 
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    Abstract
    Why devote an ARIST chapter to scholarly communication and bibliometrics, and why now? Bibliometrics already is a frequently covered ARIST topic, with chapters such as that by White and McCain (1989) on bibliometrics generally, White and McCain (1997) on visualization of literatures, Wilson and Hood (2001) on informetric laws, and Tabah (2001) on literature dynamics. Similarly, scholarly communication has been addressed in other ARIST chapters such as Bishop and Star (1996) on social informatics and digital libraries, Schamber (1994) on relevance and information behavior, and many earlier chapters on information needs and uses. More than a decade ago, the first author addressed the intersection of scholarly communication and bibliometrics with a journal special issue and an edited book (Borgman, 1990; Borgman & Paisley, 1989), and she recently examined interim developments (Borgman, 2000a, 2000c). This review covers the decade (1990-2000) since the comprehensive 1990 volume, citing earlier works only when necessary to explain the foundation for recent developments.
    Source
    Annual review of information science and technology. 36(2002), S.3-72
    Type
    a
  6. Borgman, C.L.: Information retrieval from CD-ROM : status quo or a revolution in end-user access? (1987) 0.01 
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    Abstract
    CD-ROM data bases are being adopted rapidly by libraries and are being made available to end-users. Compares online information retrieval systems and CD-ROM based retrieval systems, assessing structure and content characteristics that contribute to user behaviour. CD-ROM systems are comparable in database content and in interface style, although CD-ROM systems often provide multiple user interfaces, have smaller databases, less time pressure, and no telecommunications requirements. Some of the differences might lead to better retrieval performance by novice users, but many unanswered questions remain about the influence of time pressure, database size, interface style, training, and skill transfer among systems
    Source
    Canadian journal of information science. 12(1987), S.43-53
    Type
    a
  7. Borgman, C.L.: Automation is the answer, but what is the question? : Progress and prospects for Central and Eastern European libraries (1996) 0.01 
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    Abstract
    In the former Yugoslavia and Soviet Bloc countries of Central and Eastern Europe most information technology was unavailable, unaffordable or discouraged for forty years. These countries realise that they must improve their internal infrastructures if they are to become integral parts of the global information infrastructure. We report the results of a mail survey conducted in late 1994 and early 1995 of 70 research libraries in Croatia, Czech Republic, Hungary, Poland, Slovakia and Slovenia, building on the findings from interviews conducted with 300 persons in the region in 1993-1994. Results show that these libraries are acquiring automated processing systems, CD-ROM databases, and connections to computer networks at a rapid rate and that automation activity has increased substantially since 1989
    Type
    a
  8. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Do the stars align? : Stakeholders and strategies in libraries' curation of an astronomy dataset (2021) 0.01 
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    Abstract
    When developing university-based research data curation services, libraries face critical decisions around organization and sustainability that can affect dataset producers' satisfaction with these services. We present a study, involving interviews (n = 43) and ethnographic observation, of how two libraries partnered with the Sloan Digital Sky Survey (SDSS) to curate a significant astronomy dataset. Each library took different decisions: one library assigned activities to a unit specializing in digital curation, while the other distributed activities across its existing units. Neither approach proved a silver bullet. While library staff members felt the outcomes largely met their expectations, SDSS leaders expressed mixed opinions. We identify three factors that contributed to these differences in perspective: differing strategic motivations for undertaking this Data Transfer Process, SDSS leaders' misperceptions about libraries, and organizational mismatches. These factors contributed to four differences in perspective between SDSS leaders and library staff: provenance as technical information or as information about social context, dataset as a live research object or as a static object to be preserved, systems and services tailored to the dataset or easily adaptable to other datasets, and obstacles as setbacks or as opportunities. Only those differences that emerged when SDSS collaboration members and library staff communicated frequently were resolved.
    Source
    Journal of the Association for Information Science and Technology. 72(2021) no.2, S.239-252
    Type
    a
  9. Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986) 0.01 
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    Abstract
    Research in user behavior on online catalogs is in its early stages, but preliminary findings suggest that users encounter many of the same problems identified in behavioral studies of other types of bibliographic retrieval systems. Much can be learned from comparing the results of user behavior studies on these two types of systems. Research on user problems with both the mechanical aspects and the conceptual aspects of system use is reviewed, with the conclusion that more similiratiy exists across types of systems in conceptual than in mechanical problems. Also discussed are potential sources of the problems, due either to individual characteristics or to system variables. A series of research questions is proposed and a number of potential interim solutions ae suggested for alleviating some of the problems encountered by users of information systems
    Source
    Journal of the American Society for Information Science. 37(1986), S.387-400
    Type
    a
  10. Borgman, C.L.; Hirsh, S.G.; Walter, V.A.; Gallagher, A.L.: Childrens searching behavior on browsing and keyword online catalogs : the Science Library Catalog project (1995) 0.01 
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    Abstract
    As we seek both to improve public school education in high technology areas and to link libraries and classrooms on the 'information superhighway', we need to understand more about children's information searching abilities. We present results of 4 experiments conducted on 4 versions of the Science Library Catalog (SLC), a Dewey Decimal based hierarchical browsing systems implemeted in HyperCard without a keyboard. The experiments were conducted over a 3-year period at 3 sites, with 4 databases, and with comparisons to 2 different keyword online catalogs. Subjects were ethnically and culturally diverse children aged 9 through 12; with 32 to 34 children participating in each experiment. Children were provided explicit instruction and reference materials for the keyword systems but not for the SLC. The number of search topics matched was comparable across all systems and all experiments; search times were comparable, thought hey varied among the 4 SLC versions and between the 2 keyword OPACs. The SLC overall was robust to differences in age, sex and computer experience. One of the keyword OPACs was subject to minor effects of age and computer experience; the other was not. We found relationships between search topic and system structure, such that the most difficult topics on the SLC were those hard to locate in the hierarchy, and those most difficult on the keyword OPACs were hard to spell or required children to generate their own search terms. The SLC approach overcomes problems with several searching features that are difficult for children in typical keyword OPAC systems; typing skills, spelling, vocabulary, and Boolean logic. Results have general implications for the desing of information retrieval systems for children
    Source
    Journal of the American Society for Information Science. 46(1995) no.9, S.663-684
    Type
    a
  11. Sullivan, M.V.; Borgman, C.L.: Bibliographic searching by end-users and intermediaries : front-end software vs native DIALOG commands (1988) 0.01 
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    Abstract
    40 doctoral student were trained to search INSPEC or ERIC on DIALOG using either the Sci-Mate Menu or native commands. In comparison with 20 control subjects for whom a free search was performed by an intermediary, the experiment subjects were no less satisfied with their retrievals, which were fewer in number but higher in precision than the retrievals produced by the intermediaries. Use of the menu interface did not affect quality of retrieval or user satisfaction, although subjects instructed to use native commands required less training time and interacted more with the data bases than did subjects trained on the Sci-Mate Menu. INSPEC subjects placed a higher monetary value on their searches than did ERIC subjects, indicated that they would make more frequent use of ddata bases in the future, and interacted more with the data base.
    Imprint
    Medford, New Jersey : Learned Information Inc.
    Source
    ASIS '88. Information Technology: planning for the next fifty years. Proceedings of the 51st annual meeting of the American Society for Information Science, Atlanta, Georgia, 23-27.10.1988. Vol.25. Ed. by C.L. Borgman and E.Y.H. Pai
  12. Hirsh, S.G.; Borgman, C.L.: Comparing children's use of browsing and keyword searching on the Science Library catalog (1995) 0.01 
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    Abstract
    Reports on a continuing project to study children's search behaviour on an automated library catalogue designed for children, called the Science Library Catalog. This experiment exployed an advanced version of the system which combines the browsing features of earlier versions with keyword capabilities that do not require correct spelling, searching alphabetical lists, or using Boolean logic. 5th grade children are able to use browsing and keyword searchs trategies successfully, relying on browsing to familiarize themselves with the system and graduating to keyword methods after they are comfortable with the system. Children's level of science domian knowledge was found to influence both their success in finding books and their search behaviour, with children with high domain knowledge finding books more successfully and utilizing more keyword and mixed search methgods. Results contribute to understanding of the factors affecting children's search behaviour
    Imprint
    Medford, NJ : Learned Information
    Source
    Forging new partnerships in information: converging technologies. Proceedings of the 58th Annual Meeting of the American Society for Information Science, ASIS'95, Chicago, IL, 9-12 October 1995. Ed.: T. Kinney
    Type
    a
  13. Sullivan, M.V.; Borgman, C.L.; Wippern, D.: End-users, mediated searches, and front-end assistance programs on dialig : a comparison of learning, performance, and satisfaction (1990) 0.01 
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    Abstract
    We trained 40 doctoral students to search INSPEC or ERIC on DIALOG using either the SCI-MATE menu or native commands. Each student then performed a free search on his or her chosen research topic. In comparison with 20 control subjects - doctoral students for whom a free search was performed by a skilled librarian - the experimental subjects were no less satisfied with their retrievals, which were smaller but higher in precision than the retrievals produced by the intermediaries. End-users retrieved as many relevant references as the intermediaries. Use of the menu interface did not affect quality of retrieval or user satisfaction, although subjects instructed to use native commands required less training time, and interacted more with the databases than subjects trained on the SCI-MATE menu.
    Source
    Journal of the American Society for Information Science. 41(1990) no.1, S.27-42
    Type
    a
  14. Borgman, C.L.: Multi-media, multi-cultural, and multi-lingual digital libraries : or how do we exchange data In 400 languages? (1997) 0.00 
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    Abstract
    The Internet would not be very useful if communication were limited to textual exchanges between speakers of English located in the United States. Rather, its value lies in its ability to enable people from multiple nations, speaking multiple languages, to employ multiple media in interacting with each other. While computer networks broke through national boundaries long ago, they remain much more effective for textual communication than for exchanges of sound, images, or mixed media -- and more effective for communication in English than for exchanges in most other languages, much less interactions involving multiple languages. Supporting searching and display in multiple languages is an increasingly important issue for all digital libraries accessible on the Internet. Even if a digital library contains materials in only one language, the content needs to be searchable and displayable on computers in countries speaking other languages. We need to exchange data between digital libraries, whether in a single language or in multiple languages. Data exchanges may be large batch updates or interactive hyperlinks. In any of these cases, character sets must be represented in a consistent manner if exchanges are to succeed. Issues of interoperability, portability, and data exchange related to multi-lingual character sets have received surprisingly little attention in the digital library community or in discussions of standards for information infrastructure, except in Europe. The landmark collection of papers on Standards Policy for Information Infrastructure, for example, contains no discussion of multi-lingual issues except for a passing reference to the Unicode standard. The goal of this short essay is to draw attention to the multi-lingual issues involved in designing digital libraries accessible on the Internet. Many of the multi-lingual design issues parallel those of multi-media digital libraries, a topic more familiar to most readers of D-Lib Magazine. This essay draws examples from multi-media DLs to illustrate some of the urgent design challenges in creating a globally distributed network serving people who speak many languages other than English. First we introduce some general issues of medium, culture, and language, then discuss the design challenges in the transition from local to global systems, lastly addressing technical matters. The technical issues involve the choice of character sets to represent languages, similar to the choices made in representing images or sound. However, the scale of the language problem is far greater. Standards for multi-media representation are being adopted fairly rapidly, in parallel with the availability of multi-media content in electronic form. By contrast, we have hundreds (and sometimes thousands) of years worth of textual materials in hundreds of languages, created long before data encoding standards existed. Textual content from past and present is being encoded in language and application-specific representations that are difficult to exchange without losing data -- if they exchange at all. We illustrate the multi-language DL challenge with examples drawn from the research library community, which typically handles collections of materials in 400 or so languages. These are problems faced not only by developers of digital libraries, but by those who develop and manage any communication technology that crosses national or linguistic boundaries.
    Theme
    Information Gateway
    Type
    a
  15. Borgman, C.L.; Wofford, M.F.; Golshan, M.S.; Darch, P.T.: Collaborative qualitative research at scale : reflections on 20 years of acquiring global data and making data global (2021) 0.00 
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    Abstract
    A 5-year project to study scientific data uses in geography, starting in 1999, evolved into 20 years of research on data practices in sensor networks, environmental sciences, biology, seismology, undersea science, biomedicine, astronomy, and other fields. By emulating the "team science" approaches of the scientists studied, the UCLA Center for Knowledge Infrastructures accumulated a comprehensive collection of qualitative data about how scientists generate, manage, use, and reuse data across domains. Building upon Paul N. Edwards's model of "making global data"-collecting signals via consistent methods, technologies, and policies-to "make data global"-comparing and integrating those data, the research team has managed and exploited these data as a collaborative resource. This article reflects on the social, technical, organizational, economic, and policy challenges the team has encountered in creating new knowledge from data old and new. We reflect on continuity over generations of students and staff, transitions between grants, transfer of legacy data between software tools, research methods, and the role of professional data managers in the social sciences.
    Source
    Journal of the Association for Information Science and Technology. 72(2021) no.6, S.667-682
    Type
    a
  16. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Library cultures of data curation : adventures in astronomy (2020) 0.00 
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    Abstract
    University libraries are partnering with disciplinary data producers to provide long-term digital curation of research data sets. Managing data set producer expectations and guiding future development of library services requires understanding the decisions libraries make about curatorial activities, why they make these decisions, and the effects on future data reuse. We present a study, comprising interviews (n = 43) and ethnographic observation, of two university libraries who partnered with the Sloan Digital Sky Survey (SDSS) collaboration to curate a significant astronomy data set. The two libraries made different choices of the materials to curate and associated services, which resulted in different reuse possibilities. Each of the libraries offered partial solutions to the SDSS leaders' objectives. The libraries' approaches to curation diverged due to contextual factors, notably the extant infrastructure at their disposal (including technical infrastructure, staff expertise, values and internal culture, and organizational structure). The Data Transfer Process case offers lessons in understanding how libraries choose curation paths and how these choices influence possibilities for data reuse. Outcomes may not match data producers' initial expectations but may create opportunities for reusing data in unexpected and beneficial ways.
    Source
    Journal of the Association for Information Science and Technology. 71(2020) no.12, S.1470-1483
    Type
    a
  17. Borgman, C.L.: Big data, little data, no data : scholarship in the networked world (2015) 0.00 
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    Abstract
    "Big Data" is on the covers of Science, Nature, the Economist, and Wired magazines, on the front pages of the Wall Street Journal and the New York Times. But despite the media hyperbole, as Christine Borgman points out in this examination of data and scholarly research, having the right data is usually better than having more data; little data can be just as valuable as big data. In many cases, there are no data -- because relevant data don't exist, cannot be found, or are not available. Moreover, data sharing is difficult, incentives to do so are minimal, and data practices vary widely across disciplines. Borgman, an often-cited authority on scholarly communication, argues that data have no value or meaning in isolation; they exist within a knowledge infrastructure -- an ecology of people, practices, technologies, institutions, material objects, and relationships. After laying out the premises of her investigation -- six "provocations" meant to inspire discussion about the uses of data in scholarship -- Borgman offers case studies of data practices in the sciences, the social sciences, and the humanities, and then considers the implications of her findings for scholarly practice and research policy. To manage and exploit data over the long term, Borgman argues, requires massive investment in knowledge infrastructures; at stake is the future of scholarship.
    LCSH
    Information technology
    Information storage and retrieval systems
    Subject
    Information technology
    Information storage and retrieval systems
  18. Borgman, C.L.: Children's use of an interactive science library : exploratory research (1990) 0.00 
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    a
  19. Borgman, C.L.: End user behavior on the Ohio State University Libraries' online catalog : a computer monitoring study (1983) 0.00 
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