Christensen, A.: Virtuelle Auskunft mit Mehrwert : Chatbots in Bibliotheken (2008)
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- Footnote
- Diese Veröffentlichung geht zurück auf eine Master-Arbeit im postgradualen Fernstudiengang Master of Arts (Library and Information Science) an der Humboldt-Universität zu Berlin im Sommersemester 2007. - Erhältlich unter: http://www.ib.hu-berlin.de/~kumlau/handreichungen/h222/.
