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Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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- Bibliotheksdienst; Beih.89/90
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Schmiede, R.; Wenzel, H.: Darmstädter Bibliotheken im World Wide Web : ein Projektbericht (1996)
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- Bibliotheksdienst. 30(1996) H.1, S.75-90
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Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984)
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- Journal of the American Society for Information Science. 35(1984) no.2, S.90-103
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Informationszentrum Öffentliche Bibliothek II : Fortbildungsseminar der Arbeitsstelle für das Büchereiwesen, 1971 (1973)
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- Bibliotheksdienst; Beih.89/90
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Gelfand, M.A.: New York Metropolitan reference and research library agency (METRO) (1977)
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- S.90-94
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Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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- Series
- Bibliotheksdienst; Beih.89/90
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Standards for reference services in public libraries (1970)
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- Footnote
- Deutsche Übersetzung in: Informationszentrum Öffentliche Bibliothek II. Berlin 1973. (Bibliotheksdienst; Beih.89/90) S.81-
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Schütte, C.-H.: Informationsvermittlung aus der Sicht der Universitätsbibliothek (1990)
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- DGD-Schrift (OLBG-11); 3/90
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Wellems, C.: Strukturen der Informationsvermittlung : der Modellversuch in Daten und Resultaten (1990)
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- DGD-Schrift (OLBG-11); 3/90
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Koch, W.: Informationsversorgung für kleinere und mittlere Unternehmen : ein Markt für neue Dienstleistungen? (1990)
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Reuter, K.: Informationsversorgung für kleinere und mittlere Unternehmen : ein Markt für neue Dienstleistungen? (1990)
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- DGD-Schrift (OLBG-11); 3/90
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Meadows, A.J.: Communicating research (1997)
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- Footnote
- Rez in: JASIS 51(2000) no.1, S.90-91 (C.L. Borgman)
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Schwuchow, W.: Fundamental questions of financing and pricing information services (1992)
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- Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
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Lux, C.: To charge or not to charge for library services (1992)
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- Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
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Liu, L.-G.: ¬The Internet and library and information services : a review, analysis, and annotated bibliography (1995)
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Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987)
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Gessesse, K.: Re-examining the role of the public services librarian in the new information age (1997)
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Höhner, K.: ¬Der Einsatz von Webinaren bei der Vermittlung von Informationskompetenz an Wissenschaftlichen Bibliotheken (2014)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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